What are some typical selection criteria type questions/statements? By Matthew Coppola


At Client Centric we provide a service where we write out the responses to the key selection criteria.
At Client Centric we provide a service where we write out the responses to the key selection criteria.

Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

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Frustrated with addressing key selection criteria? Client Centric.com.au can help!

Uncovering the meaning behind certain selection criteria statements and questions can be tricky. You may wonder what they mean by ‘explain’ ‘demonstrate’ or ‘proven experience in’ and added to that the actual criterion may be lengthy or short and have complicated, non-layman words that really don’t make a lot of sense at all. However we will attempt to try and explain some meanings behind trypical questions and what your response would be like.

 Current knowledge of legislative obligations for Equal Opportunity, Disability Services and Occupational Safety and Health, and how these impact on employment and service delivery.

In this question you are being asked to address that you meet the requirement of having up to date or ‘current’ knowledge (or understanding, familiarity, proficiency, experience) of the present legislative obligrations and then it goes on to list what they are. Now you may have had to keep abreast of these legislation back in 1998 but this is not what they want, they want someone who has kept abreast at present of these legislation and what they mean.

 Demonstrated ability to plan deliver, facilitate and evaluate learning opportunities and in service programs using a variety of sources.

 In this question you are being asked to address how and where in your past employment history have you demonstrated, that is, shown or proven that you delivered, facilitated and evaluated…and so on. They want to see specific instances (maybe 2 or 3) where you demonstrated these and who they employer was and your job title ofcourse.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

What is a ‘Selection Criteria’? By Matthew Coppola


key-selection-criteria-writing-serviceSelection Criteria are a series of statements that refer to the credentials, knowledge, abilities, talents and understanding that are essential in a particular occupation. When requested to reply to Selection Criteria, you are being probed to explain and describe exactly how you meet the requirements of the position and in making your reply, providing specific and concrete examples to back up your claim.

The type of answers a respondent would compose for Selection Criteria definitely will be influenced by the nature of the position to which they are applying for.  Most employers might have varied and different questions that they want answers to or specific replies for different statements. More and more employers today are asking for a Selection Criteria to be responded to as they try and cut down on the number of job applicants applying for work. Selection Criteria used to be typical with Government and Community/Health Services roles but now that is not the case as employers from all kinds of industries and professions are opting for this method of looking for staff.

Every Selection Criteria is different and so is how employers will view and read your answers to each criterion. Some may wish to just focus on your skills or education; others will be more concerned about your experience. You may be asked to make an answer according to different work situations both past and present. They may ask (either in a question or statement capacity) if you have experience operating a specific type of machinery or knowledge of a programming language. It may not even be regarding skills/qualifications but rather on your attributes, qualities and characteristics. The statement or question can be complicated or very simple like “Excellent communication skills both written and oral”.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

How to prepare questions to ask at your interview, by Matthew Coppola


SBeing asked questions at an interview can be like the media questioning a politiciano you have finally go the the interview stage and they tell you its next Monday at 4:00 pm. And you are excited as anything, probably throwing your fists  in the air, jumping up and down in hysterics! But then it dawns upon you that they are going to ask you serious questions and probe you to see how good you really are for the job. Remember that probably 5 other people also got the call and are being interviewed too. So you have some competition on your hands!

Next step is to start thinking and mentally preparing yourself for the questions that will come at you. Some may be directly related to your abilities and if you have what it takes. Some though will be indirect. You are there as a participant being interview, not an observer watching on the sidelines. The spotlight is on you! This is a meeting and like most meetings, every participant needs to prepare and especially if they are having a part in contributing to the discussion.

Get ahead of the competition (the other interviewees) by thinking about the kind of questions that would show you have a good understanding and knowledge of the employers’ business operations. Demonstrate that you have done your research and taken an active interest in them. After all, they are doing so for you!

You could say something along these lines (for a business real estate/operations management role:

From having a good look through your company website, I noticed that your management team are planning to acquire a new office block on county street in West Meadows. I am wondering will I be managing this acquisition or has this already been settled now?

This kind of questioning will demonstrate to the employer that you are already thinking about the job and what value you will add. It shows initiative and a desire to succeed. You are taking an interest in something that could affect your role!

So demonstrate and prove that you did your homework by asking specific and interesting questions about the role and the company.

 

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

 

Why it’s important to write a ‘thank you letter’ after your interview, by Matthew Coppola


It is very important and can even persuade a potential employer to hire you, by sending a thank you letter or email right after an interview. Most employers appreciate the effort and initiative taken by the interviewees when they follow up right after the interview. If you have an interview soon, my recommendation is to follow up with a brief and straight to the point note emailed to the employer, but do so within 24 hours of the meeting. Your resume got you to the interview. The interview will get you to the short-listing and consideration stage. The thank you letter will help you get you to the job offer stage.

Now just how much percentage increase in chance the follow up letter provides, well that’s debatable. Even a 1% increase is better than nothing!

A brief, concise, ‘no pressure to hire me’ thank you letter demonstrates that you take initiative and are genuinely interested in the employer, the job and your career. Its shows that you saw the interview not just being a numbers game, but a chance to work for a great employer in a job that you want to sink your feet in and stay there!

For help with resume writing, addressing and responding to key selection criteria, cover letter writing and more, please visit www.clientcentric.com.au

 

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

 

How important is it to dress well at work? By Matthew Coppola


Wearing clean, appropriate, practical and presentable clothes is very important for the workplace. It is one way to demonstrate to an employer that you appreciate your job and have respect for not only your company and the employer, but also yourself. Wearing clean clothes means that they don’t smell and are ironed; so if you sweat at work one day, be sure to wash your clothes – unless you work in a job that is completely outdoors. What makes clothing “appropriate” can really depend on the kind of work you do. Wearing a dress in a role as a ChildCarer wouldn’t be appropriate, nor would it be practical either! What makes clothing presentable is when it’s ironed, not ripped, clean and fits you well.

Please visit our website www.clientcentric.com.au

Does randomly posting out your resume deliver results?


I have been asked this question before by my clients. Majority of the time they are either not feeling confident enough to cold call employers or they are unable or again not confident enough to go an cold visit employers face to face.

In answering this question, well yes it can deliver some results and yes they may be very successful results. I for myself have posted out my clients resume to employers especially time poor employers or those who work odd hours, such as businesses in the hospitality/entertainment industry and even Child care centres funnily enough.

But like most things in life, you need to keep your options open. When it comes to applying for jobs, I suggest not keeping all your eggs in one basket. Try emailing, posting, cold calling, applying on-line, etc.

At Client Centric we provide a reverse marketing service where we apply for jobs on your behalf. We send out personalised job applications via Seek.com.au and other job searching websites.

We adopt a proactive approach to helping you get an interview from your new resume and cover letter by actively applying for jobs on your behalf. This then allows you to save time and the financial costs of having to apply for jobs on online via job search websites such as Seek.com.au and Careerone.com.au. 

We search for suitable jobs that you have the particular skills and talents they need, find out exactly what the job will entail and tailor your cover letter accordingly and submit your application online.

This can be a standalone service or as a package with your new resume and cover letter.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

Matthew Coppola – Careers Advisor, Employment Specialist and Resume Writing Expert


Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

Holding  over 7 years’ experience in Recruitment, Employment Services and Corporate Training, I have developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. My approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. I possess a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.  

Please visit our website for more information. At Client Centric, we deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle.

We offer a variety of employment and HR services including Resume & Cover Letter Writing,  Career Education and Training, Assistance with responding to Key Selection Criteria, Search Word Optimised LinkedIn Profiles, Outplacement and Career Transitioning Services, Reverse Marketing and Key Staff Biographies.

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining & Resources.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Darwin, Sydney,Hobart, Canberra and the Gold Coast.

If you need a specialist Resume Writer to write you a new and personalised Resume or would like assistance with addressing the Selection Criteria. look no further than Client Centric for your employment needs.

Should I put my referee’s contact details on my resume or not?


Recently I was asked by a client what is best practice,when it comes to putting the contact details of their referees, on their resume. Some argue that if you do include their phone number, the prospective employer may call them without you knowing and catch the referee person off guard. Some feel that it might cause “bad feelings” and put off the referee from ever in the future providing advice. Well it really is a personal preference but when I write resumes for my clients, I do include the contact details and phone numbers but have an asterix (*) after the referees which says:

*Please advise me first before making contact.

From past experience in communication with employers, I feel that it can be annoying for them if they have to ask you for the contact number, then the time that takes can be consuming, especially if you don’t have their contact details on hand right away. So by having the details and that asterix, it allows the employer to make that quick confirmation call, allows you to quickly advise your referees and the reference call is made as soon as possible!

I have a video on-line entitled: “Should I have referees available upon request” and this can be viewed by clicking here

If you are interested in having a new resume written, assistance with responding to key selection criteria, I welcome you to visit our website at www.clientcentric.com.au

Writing an Application Letter for University


Recently I was asked by a client to assist her in writing a letter of application into a prestigious University to study for a career in the health services industry. Her dilemma was that she knew why she would be a great fit for the University, but just didn’t know how to sell herself and write a letter that was persuasive, sharp, concise, informative and still fit on 1 – 2 pages maximum. I was more than happy to help her with this and gain successful entrance into her chosen course at University.

To get started and prepare to write it for her, I asked her to email me the details of the university, the course she wishes to apply for, the entrance date as well as information from her. This information that I needed about her included her employment history, what she did and specialised in and the previous courses and training she undertook in the past.

Once I had all the information about her, I went through it and culled any irrelevant information that I felt wasn’t suitable. I highlighted relevant information and then worked on the structure and layout of the letter., Before I begin writing any document, I always make sure (as best practice) that I have all the relevant resources and structure/layout to execute the document.

As with most letters, this letter of application began with an introduction, body and a conclusion. I made sure that the introduction was striking and powerful. I made sure that it mentioned what the letter was for, its purpose and the end goal or objective of her entering into University.

Throughout the body, it talked about her background/employment and training history. It had dot points and the information included skills, experience and attributes that were relevant to the course she was going to undertake. Now her background really had little to do with the course but I chose the most relevant and made it look really transferable and useful.

I’ll give you an example.

Imagine if a Police Officer wanted to become a waiter/waitress. I would look at one of their key transferable skill – dealing with people under criticism and providing customer/people service. A police officer learns to maintain composure under stressful situations. Same too required of a waiter/waitress otherwise it will look bad on the patrons!

Now back to the letter.

I also included in it why my client chose to study at the University. I had her reasons but I wanted to make it attractive to the University. So what I did was go to their website and researched the University’s values  and mission statement and picked a couple of them and then mentioned them in the letter. This worked well and my client was very happy.  I then ended the letter with a concluding paragraph that encouraged the reader to refer to her resume for more information.

If you are interested in having me write an application letter for University for you, please feel free to contact me via this blog otherwise I welcome you to visit our website www.clientcentric.com.au for more information and submit an enquiry there,.