Interview suggestion: Mention money/figures/percentage increases in your last job at next interview/on CV


Companies are and always will be concerned about money and the financial value in hiring you over someone else because of the skills/experience you bring that they feel is valuable to their company. In other words, the return on investment (ROI) is higher with you then another potential candidate.

So as you think about your achievements and write them down on your resume, think about what dollar value or percentage increases you have achieved*

*(if due to company confidentiality you are legally not allowed to, then under no circumstances should you mention dollar value/percentage increases – please refer to your current/previous employer for information regarding this).

You may wish to mention achievements such as that you reduced costs by 15% because your employer implemented your suggestions, or that you undertook a promotional campaign that brought in more than $50,000 in revenue, etc.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Why it’s important to thoroughly read the position description, by Matthew Coppola


Most jobs that are advertised by companies large enough to hire more than 10 staff will come with a position description or otherwise known by the acronym ‘PD’ in human resources language. The PD will include a range or information for the applicant, including information about the company, their policies and etiquette and details about the job including statement of duties and key responsibilities. The PD may even come with a “Key Selection Criteria” that needs to be addressed as a separate document along with your resume and covering letter in the application.

It is very important that you take the time to read over the position description and thoroughly understand exactly what the job will involve and how it fits in with the overall goals and mission of the organisation/firm. Read over the key duties and responsibilities, think about whether or not you have actually performed the duties or something similar. If you have not performed one or more of the job duties, think about what transferable skills/abilities you have that you could use to justify that you can perform the required task/s.

For PD’s with a key selection criteria, read over each criteria/statement and make sure that you understand what they are asking from you. If you properly understand the criteria/s, you will be able to answer them as effectively as possible. If you really don’t understand/interpret the selection criteria, you may wish to contact the nominated person on the PD or better yet, seek the services of a professional who will answer the key selection criteria for you with high quality responses. Client Centric Executive Employment Solutions offer a profession selection criteria writing service and you can visit their page by clicking here.

The better understanding you have about the job and what is involved, the better you will be equipped and prepared to answer questions in the interview and be able to ascertain yourself as someone who is well equipped to do the job!

– this article can also be viewed by clicking here

Author: Matthew Coppola

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Top 5 ways to write high quality responses to key selection criteria


Here are our top 5 ways you can write high quality responses to a key selection criteria :

1. Limit each response to half a page or less depending on the max number of pages required on the position description.

2. Use key words and key duties in the position description, re-worded in your responses.

3. Make sure every paragraph has an introduction, body and conclusion.

4. Use relevant and specific examples and tie them in to a statement that confirms you meet the criteria.

5. Read it over and aloud, make sure that grammar and punctuation is correct and it reads well.

At Client Centric Executive Employment Solutions we provide a service where we address the key selection criteria for you.

If you want a job, just ask for it! By Matthew Coppola


Ask for the job

The simple fact is that employers will not come to you. You need to go to them. Cold calling or cold canvassing employers means approaching employers directly either by phone or in person and either asking them for work or saying that you are really keen to work for their company in a particular role and if any opportunities come up in the future, that you would love to be the first to be told. Cold calling literally means ringing strangers and asking for work. It’s best that you be well equipped to do this after you’re armed with sound knowledge of the industry or company.

  • Familiarise yourself with person who has the power to hire you, ask for their name, keep a record of it and touch base with them in the future – give them a good 6 weeks if no work is available then.
  • Practice your opening line, including proving your knowledge of and specific attraction in that company.
  • Mention how you can benefit and add value to their company.

Depending on the type of work, your goal in calling the employer should be to make arrangements to go visit them or email off your resume, after which you can then follow up.

At Client Centric Executive Employment Solutions we offer a CV Writing service where we will professionally write you a new and expertly worded resume and covering letter which you can send to the prospective employer after you have made the cold call. This way they will not only be impressed with your initiative and enthusiasm, but will also be attracted to your resume and take the time to read it.

Author: Matthew Coppola

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Tapping into your networks – One of the best ways of finding a job, by Matthew Coppola


What is networking?

Networking is a way of leveraging your personal and business connections to ensure you have a growing source of new business.

In an employment/job hunt sense, it is a way of constructing links with past employers, friends, family and other people or groups whom may not today, but in the future could build into valuable connections in your pursuit for work.

The principal is based on the fact that at the end of the day, you won’t who may know who and what important information the person next to you in your group of friends, family and associates that may know about a company or industry where you would like to find work.

Your hairdresser may have a family friend who owns a business and are looking for staff.

You cousin/uncle may know someone who knows someone that is looking for an employee to hire.

It is a known fact that many jobs are filled because of connections. The last resort many employers go to is putting an advertisement out on Seek or in the newspaper. Their first approach to hiring someone will be internal through their networks.

The cost of hiring staff is high and there are recruitment and advertising costs along with the time involved in interviewing candidates.

Spread the word around that you are out there and available. If your connections know this, your name should be the first up on the list if they are asked if they know anyone who is looking for work.

An employer would prefer to employ someone that is referred by another person that they trust!!

Author: Matthew Coppola, Client Centric Executive Employment Solutions

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services  and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers.

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

See this article also by clicking here

Sydney Resume Writing Services|Client Centric Executive Employment Solutions


Employment solutions that work.

Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobartand Canberra.

We provide a resume writing service in Sydney and service all areas including:

  • CBD, Inner West and Eastern Suburbs
  • North Shore and Northern Beaches
  • North West and Hills District
  • Parramatta and Western Suburbs
  • Ryde and Macquarie Park
  • Southern Suburbs and Southerland Shire
  • South West and M5 Corridor

For more information, please visit our website by clicking here

Brisbane Resume Writing Services | Client Centric Executive Employment Solutions


Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobart and Canberra.

We provide a resume writing service in Brisbane and service all areas including:

  • Western Suburbs and Ipswich
  •  CBD and Inner Suburbs
  • Bayside and Eastern Suburbs
  • Northern Suburbs
  • Southern Suburbs and Logan

For more information, please visit our website by clicking here

Adelaide Resume Writing Services | Client Centric Executive Employment Solutions


Employment solutions that work.

Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobart and Canberra.

Every selection criteria that we address is personalised and extensive research is undertaken to write quality answers.

When addressing the key selection criteria, we make sure that each answer is maximum half a page long and specifically addresses the statement or question being asked.

We conduct extensive research by going through the position description and deciphering what the employer is looking for, what is involved in the role and then using terminology used in the job description and including it where appropriate when making an answer to each criterion.

We follow the ‘SAO’ approach when writing out a response. This is is by addressing the “Situation”; “Action” and “Approach”. Each answer is also structured to have an introduction, body and conclusion which then ties everything neatly in a readable and understandable manner. In writing out each response we believe it to be very important to be truthful and positive, not exaggerating or downplaying your skills, capabilities and experience.

For more information on our resume writing service in Adelaide, please visit our website by clicking here

Perth Selection Criteria Writing Services


Employment solutions that work.

Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobartand Canberra.

Writing successful responses that are specific, concrete and relevant.

A well written and correctly structured Selection Criteria (SC) letter is the key to getting an interview and ahead of other applicants who decide either not to apply for the job because the work and effort in writing it out is too difficult for them or if they do, they write ambiguous answers that are far too long and make for a boring reading.

The person reading your application letter has limited time to go through every applicant. They will browse through your letter addressing the SC and if upon reading a couple sentences that takes their interest, will most likely add you to the short listed pile.

As the job market becomes tighter and as the supply of labour outweighs the demand in certain industries, more and more employers are opting for potential candidates to address a SC before they are even considered for an interview.

Key SC are especially used in the public sector by Government agencies at all levels including Local, State and Federal Government. Candidates who write good responses to the criteria are usually the first ones to be considered. So therefore it is vital that you have professionally written responses to the criteria of your chosen job.

When addressing each criterion, always remember that employers and recruitment agents are specifically looking at each question and you’re response in detail. If they feel at any point in time that you have just done a copy a paste response and did not tailor your answer to the employer, they will be put off and disregard your application for employment.  Questions are usually the same but your responses should always be twitched so that your application comes across personal to that employer.

Your answers to each criterion should have at least 1 – 2 prime and concrete examples that demonstrate your aptitude in that given area and shows you can do what they are after. We are aware that writing responses to key selection criteria can take a long time and seem like forever, which is why we are here to help. You can always reuse the SC letter we write for you again but make sure you twitch the answers to suit. 

Every selection criteria that we address is personalised and extensive research is undertaken to write quality answers.

When addressing the key selection criteria, we make sure that each answer is maximum half a page long and specifically addresses the statement or question being asked.

We conduct extensive research by going through the position description and deciphering what the employer is looking for, what is involved in the role and then using terminology used in the job description and including it where appropriate when making an answer to each criterion.

We follow the ‘SAO’ approach when writing out a response. This is is by addressing the “Situation”; “Action” and “Approach”. Each answer is also structured to have an introduction, body and conclusion which then ties everything neatly in a readable and understandable manner. In writing out each response we believe it to be very important to be truthful and positive, not exaggerating or downplaying your skills, capabilities and experience.

Addressing Key Selection Criteria   Writing Services Australia Wide.

Servicing all states including Melbourne, VIC | Brisbane, QLD | Adelaide, SA |

Perth, WA | Sydney, NSW | Canberra, ACT | Hobart, TAS | Darwin, NT

including suburbs and regional areas. 

Our SelectionCriteria Packages

Simple and easy process from consultation to delivery.

Initial consultation.

We make initial contact with you by phone/email for a brief discussion regarding the services you require and any specific requests. We also discuss your background and experience and what direction you would like your career to head.

Preparation.

We then ask if you can send us your existing resume along with 1- 2 examples of how you meet each criteria. Dot points will suffice. We will also need a copy of the position description. 

Contact.

Once we have all the information we need we can proceed, but if there is anytime else we need to know we will get in contact with you

Payment.

Full payment will need to be made upfront to confirm your booking.

Timeframe.

Depending on current workload, we usually ask for around 3 – 4 working days to have the final draft back you for your review.

Delivery.

We will send the documents to you ready for your review and to see if you would like any changes or additions made and we will make them accordingly.

Revision.

Once you have made your review of the new documents we then make those changes, send it back to you and commence working on the next service paid for (ie. Job application service or LinkedIn profile).

Get in contact with us today.

 For personal attention, please feel free to call Matthew or Alana on 0415 559 233 during business hours*.

 *If you are unable to get in contact with us immediately, please feel free to submit your details using the ‘contact us’ form and we will get in contact with you as soon as possible. Alternatively you can email us at: info(at)clientcentric.com.au and we will get back to you as soon as possible.

Or visit us by clicking here

Perth Resume Writing Services


Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

The work that we do in designing, structuring and re-writing for immediate impact will ensure the recruitment consultant and hiring manager continues to read more. The work that we do for you involves:

  • Proof-reading for grammar and punctuation checks.
  • Designing the resume to look professional and be highly presentable.
  • Writing a short, captivating summary that identifies you in your field and promotes you.
  • Writing the resume to market and sell you to the prosepctive employer.
  • Conducting research to find out what employers are currently looking for in your field and making sure the resume addresses their requirements and your experience is made relevant.
  • Creating a detailed  resume but not cluttering it – we make sure that everything is in structure.
  • We put headlines for better reading and to draw the employers attention.
  • We also use industry specific vocabulary and terms employers are using and appropriately include these in the resume and covering letter.

A covering letter is a very important aspect of the job application process and can be the difference between your resume being discarded and obtaining an interview. We make sure that the covering letter is in sync with your resume and allows you to make a small tailored adjustment to the company name/contact person and short summary stating why you want to work for that company specifically, and then the rest is all pre-populated, ready to go.

Our strategy is one of quality over quantity,  ensuring your covering letter has a high impact effect, just like the resume will. We take a great deal of time and effort in making sure our work is of a very high standard.

 All of our work is original and tailored to the client. We spend time and effort in ensuring that your resume really sells and markets you to any prospective employer.

Our contact with you will be primarily by phone and email as we work with clients all over Australia and some of our clients may already be working which makes it hard logistically to meet.

“”Hi Matt, just wanted to say a big thank you for all your help with my c.v and covering letter I got permenancy which means I never need to go through that horrible process ever again.. Big thanks.”

Hazel M, Teacher’s Aide

 “Awesome Matt! Great job! Thank you so so much 🙂 I really want this job so feeling a lot more confident- now you have done such an awesome job”

 Tania F, Senior Anaesthetic Technician

 Simple and easy process from consultation to delivery.

Initial consultation.

We make initial contact with you by phone/email for a brief discussion regarding the services you require and any specific requests. We also discuss your background and experience and what direction you would like your career to head.

Preparation.

We then ask if you can send us your existing resume and if any supporting documentation (ie. Employer testimonials, qualifications and grades, referees, etc) along with a couple links to jobs on Seek.com.au that you wish to apply for.

Contact.

Once we have all the information we need we can proceed, but if there is anytime else we need to know we will get in contact with you

Payment.

Full payment will need to be made upfront to confirm your booking.

Timeframe.

Depending on current workload, we usually ask for around 3 – 4 working days to have the final draft back you for your review.

Delivery.

We will send the documents to you ready for your review and to see if you would like any changes or additions made and we will make them accordingly.

Revision.

Once you have made your review of the new resume and covering letter, we then make those changes, send it back to you and commence working on the next service paid for (ie. Job application service or LinkedIn prof

Assistance with Addressing Key Selection Criteria Writing Services in Melbourne


Are you applying for a job that has a ‘key selection criteria?’

Are you finding it difficult writing out the responses?

Are you finding it too time consuming?

Would like help addressing each key criteria?

At Client Centric Executive Employment Solutions, we offer a service where we address the key selection criteria for you. This can be a standalone service or as a package with a professionally written resume and covering letter that all complement eachother to market and sell your skills and abilities to the employer.

A well written and correctly structured Selection Criteria (SC) letter is the key to getting an interview and ahead of other applicants who decide either not to apply for the job because the work and effort in writing it out is too difficult for them or if they do, they write ambiguous answers that are far too long and make for a boring reading.

The person reading your application letter has limited time to go through every applicant. They will browse through your letter addressing the SC and if upon reading a couple sentences that takes their interest, will most likely add you to the short listed pile.

As the job market becomes tighter and as the supply of labour outweighs the demand in certain industries, more and more employers are opting for potential candidates to address a SC before they are even considered for an interview.

Key SC are especially used in the public sector by Government agencies at all levels including Local, State and Federal Government. Candidates who write good responses to the criteria are usually the first ones to be considered. So therefore it is vital that you have professionally written responses to the criteria of your chosen job.

When addressing each criterion, always remember that employers and recruitment agents are specifically looking at each question and you’re response in detail. If they feel at any point in time that you have just done a copy a paste response and did not tailor your answer to the employer, they will be put off and disregard your application for employment.  Questions are usually the same but your responses should always be twitched so that your application comes across personal to that employer.

Your answers to each criterion should have at least 1 – 2 prime and concrete examples that demonstrate your aptitude in that given area and shows you can do what they are after. We are aware that writing responses to key selection criteria can take a long time and seem like forever, which is why we are here to help. You can always reuse the SC letter we write for you again but make sure you twitch the answers to suit. 

Every selection criteria that we  address is personalised and extensive research is undertaken to write quality answers.

When addressing the key selection criteria, we make sure that each answer is maximum half a page long and specifically addresses the statement or question being asked.

We conduct extensive research by going through the position description and deciphering what the employer is looking for, what is involved in the role and then using terminology used in the job description and including it where appropriate when making an answer to each criterion.

We follow the ‘SAO’ approach when writing out a response. This is is by addressing the “Situation”; “Action” and “Approach”. Each answer is also structured to have an introduction, body and conclusion which then ties everything neatly in a readable and understandable manner. In writing out each response we believe it to be very important to be truthful and positive, not exaggerating or downplaying your skills, capabilities and experience.

For more information on this service, we welcome you to visit our page by clicking here for assistance addressing key selection criteria for jobs in Melbourne.

Melbourne Resume Writing Services


Are you currently living in Melbourne and looking for work?

Are you finding that no matter how many applications you send out, employers are not contacting you to come in for an interview?

Do you feel that your resume does not sell you as well as it should?

At Client Centric Executive Employment Solutions, we provide a professional resume writing service tailored for all professions and trades for client in Melbourne and surrounding suburbs. We do not use standard templates, but instead take the time to personalise every resume/CV we write and market each client to their full potential.

The work that we do in designing, structuring and re-writing for immediate impact will ensure the recruitment consultant and hiring manager continues to read more. The work that we do for you involves:

  • Proof-reading for grammar and punctuation checks.
  • Designing the resume to look professional and be highly presentable.
  • Writing a short, captivating summary that identifies you in your field and promotes you.
  • Writing the resume to market and sell you to the prosepctive employer.
  • Conducting research to find out what employers are currently looking for in your field and making sure the resume addresses their requirements and your experience is made relevant.
  • Creating a detailed  resume but not cluttering it – we make sure that everything is in structure.
  • We put headlines for better reading and to draw the employers attention.
  • We also use industry specific vocabulary and terms employers are using and appropriately include these in the resume and covering letter.

According to the 2013 ABS Labour Force Survey, the participation rate (number of people who are either employed or are actively looking for work) in Melbourne was 65.5% with the unemployment rate being 6%. More recently (Nov. 2014) the unemployment rate is standing at 6.3%.

With less jobs available and more jobseekers applying for jobs, this increases the competition in the jobs market and makes it more difficult for jobseekers to find gainful employment. We help jobseekers to be more competitive and have the edge of their competitors by writing them a professional and tailored resume.

We encourage you to visit us by clicking here for more information on our resume writing service for clients in Melbourne, Victoria.