Are you applying for a job that has a ‘Key Selection Criteria’, but don’t know where to start? By Matthew Coppola


Do you need to… Respond to a key selection criteria? Market and sell yourself for a job? Re-write and prepare a cover letter? As the job market becomes tighter and as the supply of labour outweighs the demand in certain industries, more and more employers are opting for potential candidates to address a selection criteria┬ábefore …

What does it mean to be “Client Centric”? By Matthew Coppola


According to investopedia, the definition of ‘Client Centric’ is a: “Specific approach to doing business that focuses on the customer. Client centric businesses ensure that the customer is at the center of a business’s philosophy, operations or ideas. These businesses believe that their clients are the only reason that they exist and use every means …