What is one approach that I can take in answering a behavioural based interview question? By Matthew Coppola


Most interviews these days will involve both standard and behavioural type interview questions being asked of the candidate. Standard type questions including that such as ‘Why should we hire you?’ and ‘What makes you the best person for this role?’ and so forth. Behavioural questions, on the other hand, are asked of the candidate to find out the approach that they took in a particular situation to accomplish a task or handle a matter.

Certainly, the example is important and would even be great if it was relevant to the role being interviewed for, but on many occasions, candidates simply cannot think of any relevant examples which makes it so important to both prepare for an interview and think about how your experience relates to each of the job duties and/or the key selection criteria.

Examples of behavioural questions include:

“Can you recall a time when you had a disagreement with a fellow colleague. What was the disagreement and how did you seek to resolve it?”

One approach to answering this behavioural question is to first start off by talking about the importance of resolving disagreements/conflicts with colleagues and how it can affect the workplace. Then proceed with an example using the STAR format.

S – Situation: What your role/company was and what the issue was.

T – Task: What was needed to be done?

A – Action: What approach did you take?

R – Result: What was the outcome?

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Interview Skills Coaching and Training | Australia Wide

Interview skills assistance in Melbourne, one – one support, interview preparation skills, career advice, career help, graduates, students, professionals.

Other states coaching provided in Sydney, Perth, Adelaide, Brisbane, Canberra and Hobart.

Published by Matthew Coppola - Career Coach, Employment Specialist and Professional CV Writer

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him many years of experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview. Matthew regularly writes new articles on a variety of employment related topics and posts these to his personal website blog matthewcoppola.com

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