How the saying ‘dead-end job’ invokes negativity, and why it shouldn’t, by Matthew Coppola


I am sure for many of my readers, it’s happened to us or someone we know. Why does the saying ‘in a dead-end job’ invoke so much negativity? And, why shouldn’t we see it so negative?

The saying ‘dead-end job’ implies that the job has little prospect of progressing, moving forward and advancing.

It hurts because the person that is said to may not view their job that way. For example, that job pays the bills. Contributes to the overall business’ operation and the person in that job is helping in so many ways to their community, their family and their workplace.

Every job. I mean every single role is essential and necessary. That’s why it’s a job. There is a need for that person to perform that type of work and duties. Without a person in that job, things won’t get done.

Furthermore, every job that we have in our life helps us develop and gain valuable skills, qualities, traits, life-experiences and self-fulfilment about what we have accomplished.

I have fond memories of my time working in various roles in the past, which some may consider ‘dead-end’ jobs.

For example, jobs that I had before and during university taught me much about dealing and conversing with difficult people, perseverance, workload management, organisation, and so forth.

So, I firmly believe that we should never see any genuine and legitimate job as a dead-end because it may only de-motivate and discourage us from really seeing the positive points about what we are learning and developing as individuals in those jobs.


Would you like a new and tailored resume and cover letter that helps to highlight the valuable skills and experience you have gained in past roles? Would you like assistance addressing key selection criteria?

Why not contact the team at Client Centric Executive Employment Solutions. They would be happy to help. 

www.clientcentric.com.au

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How to deal with having a lack of industry experience, by Matthew Coppola


We’ve all heard it before. The typical response from an employer/recruiter saying that you lack industry experience. So, face with this issue, how do you deal with it?

Employers generally say this because they genuinely need someone who has experience in their industry, whether it be in the same role or a completely different position. Especially needed when a set of key selection criteria need to be addressed.

Every industry is different. Having an understanding of the industry, what the market is like, any regulations, policies or other intricacies of the industry can be very important to an employer. To them, you understand their business and their industry. They can relate better to you and discuss industry matters with you knowing full well that you have some level of familiarity with the sector that their business.

So, the question is, how do I respond to that answer?

You may decide to talk about your experience in another industry that is similar, and how it relates to their industry. But, that isn’t always easy.

The next step may be to obtain some work experience or volunteer your time in the industry that you need to gain exposure to. This may help and be beneficial to put on your resume.

Another option is to do a course/workshop/attend a conference relevant to that industry.

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Equipping yourself with a brand new tailored and personalised CV and cover letter can be a great way to improve your chances of getting noticed by a prospective employer.

Why not contact the team at Client Centric Executive Employment Solutions – they have the expertise and experience to help clients from all different professions and trades, and all kinds of industries.

Visit their website today at:

www.clientcentric.com.au

Why for some it can be a challenge to get up to go to work, by Matthew Coppola


For many, they look forward to going to work, and so getting up in the morning can be a joy, because of the job that they have to go to. This is great, and the way it should be. But, for some, they find it a challenge to look forward to going to work. But, why is this the case?

Reasons are going to differ from person to person. However, for many, some of the reasons for a lack of motivation to get up to go to work can include:

  • The job may not interest us as it once did.
  • We feel it no longer provides any challenge or excitement.
  • We feel that the job is not going anywhere for us.
  • We want a change of scenery.
  • We want a better, more fulfilling role. A step up.
  • Need for a better income.
  • Job is too difficult or too easy.
  • Comparing ourselves to others.

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Do you feel it’s time to move on to a new job? Would you like assistance with resume writing and interview skills coaching?

So, why not contact the team at Client Centric Executive Employment Solutions – they have the expertise and experience to help their clients be better equipped to apply for work.

Visit their website today at:

www.clientcentric.com.au

Applying for jobs in Adelaide, suggestions and tips by Matthew Coppola


It’s commonly known now that the process of applying for a job can indeed be a challenging exercise for many. But, there are ways to make the process easier, especially for individuals seeking a job in Adelaide, South Australia.

Most jobs these days are advertised online, both on formal large job search sites as well as smaller community websites, social media and community boards.

It takes time and patience to apply for a job. Many employers can tell if a job application has been rushed.

Equipping yourself with a professionally written and tailored resume and cover letter can be a great way to get better noticed by a prospective employer in Adelaide.

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Most jobs these days ask for individuals to submit a copy of their CV and cover letter. When it’s in front of the employer, it’s important to make an impression.

So, why not contact the team at Client Centric Executive Employment Solutions – they have the expertise and experience to help their clients be better equipped to apply for work.

Visit their website today at:

www.clientcentric.com.au

Searching and applying for work in Perth, WA – What you need to know, by Matthew Coppola


The jobs market in Perth, Western Australia is indeed varied and broad, being such a large state with opportunities in both professional and trade roles.

There are many ways that job seekers can search for work in this state, such as through online job search websites as seek.com.au and indeed.com.au, as well as in the local paper and local job sites for the communities.

Finding and applying for work can certainly be a challenging and emotional time for anyone. Finding the right job, with the right pay in the right area requiring the right level of experience and skills can be tricky. Sure, it takes time, patience and positive thinking to move forward in applying for work.

The west coast of Australia is quite large and spread out, with jobs in all kinds of areas, not just the central business district.

Public transport and road/bike/path access does however make it easier to get to work.

Having lived in Perth myself, I understand first-hand what it’s like to get to one place to the next.

Here are a few suggestions to help you get noticed:

  • Personalise your cover letter for each job – address the employer’s requirements.
  • Make sure your resume and cover letter are easy to read.
  • Be specific about each job and take the necessary time to apply. Avoid rushing.

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Equipping yourself with a brand new tailored and personalised CV and cover letter can be a great way to improve your chances of getting noticed by a prospective employer based in Perth.

Why not contact the team at Client Centric Executive Employment Solutions – they have the expertise and experience to help clients from all different professions and trades, and all kinds of industries.

Visit their website today at:

www.clientcentric.com.au

 

 

 

 

 

 

 

 

 

 

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Why having a great resume matters to obtain a job in Ipswich, by Matthew Coppola


Finding work can certainly be a challenging and frustrating time for many. But, if you reside in Ipswich, Queensland, why does having a professionally written resume and cover letter help improve one’s chances of securing an interview? The answer is relevance.

When an employer or recruiter puts out a job advertisement, they are really looking for someone who has the relevant experience, education and meets the criteria as outlined in the job advertisement.

When the hiring agents come across job application documents that specifically outline and stipulate how and why the candidate meets their selection criteria, this can help largely to motivate them to want to at least interview the candidate.

It means that the candidate is really putting their best foot forward for the job, and really showing to the reader how important the job is to them and that they are genuinely confident in their ability to perform the role.

A recruiter may spend very minimal time reading through applications as they scour through (often the case) the hundreds of submissions.

So, job application documents which help to grab their attention and stand out from the rest may improve the chances of the hiring person taking the time to read and take interest in the candidate’s CV and cover letter.

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Why not have your CV professionally written by the experts at Client Centric. Talk to the professionals today. They would be more than happy to help.

Visit their website today:

www.clientcentric.com.au

Finding work in Tasmania – and why having a professionally written CV matters, by Matthew Coppola


Having your CV expertly written in a professional way, tailored to market and promote the skills and experience you have to offer, can be a great way of obtaining work in Tasmania.

The best tool anyone can have in their job search is their resume and cover letter. Job seekers based in Tasmania may certainly benefit by revamping their job application documents to help market and highlight their skills and experience.

Whether you are a student, graduate, professional or tradesperson, being able to submit a well structured and orderly CV and cover letter that is personalised to the employer, may indeed draw the readers attention and encourage them to contact you for an interview.

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Why not have your CV professionally written by the experts at Client Centric.

They help equip job seekers with the right tools they need to put their best foot forward for a job.

Visit their website today:

www.clientcentric.com.au

Dealing with low motivation at work, by Matthew Coppola


Getting up in the morning becomes a real struggle. Having any interest to get up out of bed and go to work is almost non-existent. And, when you do get to work, your not as productive, motivated or enthusiastic as you once were.

These feelings are generally a good sign that your having to deal with low motivation at work.

So, the question is, what are a couple of ways I can improve my sense of motivation in the workplace? How, can I change my attitude to my current work situation?

I can just imagine that for many, this is a real challenge.

But there are ways to put the oomph back into your level of motivation.

Here are a couple suggestion that may be good for consideration:

  1. Having a goal in place to work towards. 

Maybe there is a new car or item that you would like to purchase. Perhaps, a holiday that you can save up towards. Maybe, your goal is to obtain experience and move on to a new and better position?

Goals are great to have. They are like the end objective, the aim that you can work towards. And, that may mean, a certain number of more months or years until you can reach that goal or plan.

This is just one way that may help improve one’s level of motivation at work.

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Are you looking to move on from your job into a new position? Would you like to have your resume professionally revamped by the experts?

Talk to the team at Client Centric Executive Employment Solutions.

www.clientcentric.com.au

How can I apply for work in Sydney, Australia? By Matthew Coppola


The jobs market in Sydney can certainly be fairly competitive, depending on the industry you are seeking employment in. But, if someone was searching for work in Sydney, how can they best apply for work?

Online job sites in Australia such as seek.com.au and au.indeed.com are wonderful sites to use, straight forward, clear and easy to apply for the right job.

Other ways that you can apply for work is by cold calling prospective businesses and recruitment agencies to send through a copy of your resume to see if there are any suitable roles available or if they could keep your CV on file for any future vacancies.

Other approaches include signing up to recruitment agencies for any permanent or temporary vacancies.

But, most importantly, the best tool that you can have in your job search tool kit is a professionally written and tailored CV and cover letter that will help market and promote you to a prospective employer.

Client Centric is an Australian provider of high-quality professional services for job seekers and employers. They deliver comprehensive career and employment solutions that are personalised to suit, designed to market and promote the skills and experience their clients have to offer.

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Why not have your resume professionally written by the experts? The team at Client Centric are happy to help their clients apply for jobs in Sydney by equipping them a with a tailored, customised and personalised CV and cover letter.

Get in touch with them today by following the below link:

www.clientcentric.com.au

 

Is cold calling prospective employers looking for work still effective in 2019?


Applying for jobs online is indeed a great method in searching for suitable employment. But, does cold calling businesses to market and promote yourself for any potential employment still a good way to find a job?

It most certainly is an effective way to find a job that’s suitable and right for you.

If you are comfortable cold calling businesses, then you can target potential employers in areas that are close to where you reside, and whose line of work and business direction/products and services closely aligned with the types of companies you have worked for in the past.

By cold calling a business in a field that you have worked it, it may capture their interest because you have an understanding of their industry.

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Would you like to have a professionally tailored and designed CV and cover letter that you can use to send to prospective employers? If so, contact the team at Client Centric and they would be very happy to help.

www.clientcentric.com.au

What if I don’t want a recruiter to contact a reference without my permission? By Matthew Coppola


It’s fair to say that a candidate may not want a prospective employer or a recruiter to contact their employment references without their knowledge and permission. So, what can a job seeker do to help make sure that this doesn’t happen and they can notify their references in time?

My suggestion is either put ‘The contact details of my referees may be made available upon request’.

Or if you want to mention and display those references, then you can always decide to include/not include their contact numbers and put underneath the following text:

‘Please notify me first prior to making contact with any of my referees.’.

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Are you interested in having your resume professionally written by experts? Contact the team at Client Centric Executive Employment Solutions today and they will be happy to help.

www.clientcentric.com.au

 

Professional Capability Statements by Client Centric


The Capability Statements that are designed by Client Centric are professional brochures/prospectus documents that outline a company’s services and/or products in an attractive, eye-capturing way to draw in the reader’s attention.

They do this through the right mix of images, graphics and content, which is easy to read and understand.

Examples of past capability statements that they have created can be viewed on their website, by clicking here.

Although, every statement that Client Centric create is original and personalised to the theme and direction of the company, as intended.

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Contact the team at Client Centric Executive Employment Solutions for a discussion about how they can assist.

www.clientcentric.com.au

Why are hiring processes quite lengthy? By Matthew Coppola


Hiring processes can be quite lengthy – going across 3 weeks or more, involving multiple interviews, both over the phone, in person, in group situations and with different managers/recruiters at varying stages of the interview process.

And, until candidates are shortlisted, a final interview is made (Interview coaching works well at this stage to help prepare the candidate) and the right candidate is made an offer.

The prospective employer really wants to find the best candidate for a position.

This may mean conducting multiple interviews, especially if a significant number of people applied for the position or is a major recruitment drive happening and there are multiple positions available.

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Are you applying for a position and have been asked to submit a resume and cover letter as part of your application?

Contact the team today at Client Centric Executive Employment Solutions. They are experts in writing professional and tailored CVs and letters.

www.clientcentric.com.au

Dealing with a job description/advert that is uninformative, by Matthew Coppola


It can be rather frustrating when an employer puts out a job description or advertisement and it isn’t clear. There is not much to go by in terms of information about the job, what is expected and what will be involved.

So, faced with this kind of situation, what can the job seeker do to deal with this?

There are a couple of options:

  • Contact the employer/recruiter for a friendly, brief call if appropriate, to find out more about the role.
  • Research similar positions and look at what would be involved to give you a better idea.
  • If you do apply for the role and then invited in for an interview (this is where interview coaching helps) that will give you the opportunity to ask more about the job.

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Are you keen to apply for a job that has a set of key selection criteria to address, and you require assistance?

Contact the team today at Client Centric Executive Employment Solutions.

www.clientcentric.com.au

Is it best to send a resume in PDF or Word format to a prospective employer? By Matthew Coppola


The great thing about converting the resume to a PDF is that it can be easily viewed on most devices – phones and tablets.

It’s also a great way to ensure that the CV will be delivered in the right format as intended and can be viewed clearly by the prospective employer or recruiter.

Having your resume professionally written by the experts is also a great way to get noticed.

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Would you like help with a customised and expertly written CV and cover letter that you can use in your job application and search efforts?

Contact the team today at Client Centric Executive Employment Solutions.

www.clientcentric.com.au

Is it really necessary to put personal interests on my resume? By Matthew Coppola


Outlining what your personal interests are on a resume does provide some insight into what you enjoy and the activities that you partake of outside of your professional work life.

Having insight into the passions and interests of a potential employee can help the employer gain a better understanding of what you may be like, potentially in terms of engaging with others and sharing interests, contributing to the diverse nature of a team.

In terms of including it into job application documents, this may be a separate section or included as part of the summary.

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Would you like help with a professionally written and tailored resume and cover letter to be better equipped to apply for work?

Contact the team today at Client Centric Executive Employment Solutions.

www.clientcentric.com.au

How can I show better initiative at work? By Matthew Coppola


Initiative, by definition, is to take the opportunity to act or take charge before someone else does.

It’s about using common sense, thinking on your feet and taking that important step forward to help get something done.

From a workplace perspective, it’s about taking the opportunity to get work done, even without being asked to do or, or asking first if anything needs to be done or where you can help and assist as required to support team and organisational objectives.

An employee who regularly shows initiative (Regularly) is viewed very favourably by all employers, prospective and current. Usually, this is a question that’s asked during the interview, which is why interview skills coaching is a great way to receive help on these types of questions.

If you see work that needs to be done, or observe that an improvement can be made or that your team is struggling with the workload, you can show initiative by stepping in as a resourceful person and taking up the opportunity to support your fellow colleagues.

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Would you like help with a new and professionally written CV, or assistance with interview skills coaching?

Contact the team today at Client Centric Executive Employment Solutions.

www.clientcentric.com.au

How valuable can temporary employment opportunities be? By Matthew Coppola


So, you have just recently been offered temporary employment. Say, around 2 – 4 or more weeks of work to either cover for someone who is away, or to help with a backlog of work.

Temporary work opportunities, although short in nature and not permanent job opportunities, they do present many benefits to the job seeker. These benefits include:

  • Great way to get into employment quickly and provide some breathing space while out of work and searching for a permanent position.
  • Generally speaking, the pay rate tends to be higher than a permanent role.
  • Opportunity to add experience to your CV, so that at your next interview, you can show that you have taken up opportunities to work while searching for a role.
  • The temporary role may (not always) turn into a permanent position, in that if the employer likes your work, they may find a suitable position within the organisation. Although, you cannot always expect this.

Are you interested in having your resume and cover letter professionally written and tailored to help boost your chances of securing a role?

Visit the team at Client Centric Executive Employment Solutions as they are experts in providing tailored and custom written job application documents personalised to every client. Contact them today.

www.clientcentric.com.au

How many pages should my cover letter be? By Matthew Coppola


Okay, so your about to email across a copy of your resume and cover letter to a prospective employer, but decide first that you want to tailor your cover letter to make it more personalised.

So how long should your cover letter be?

Generally speaking, taking into consideration and respect for the reader’s time and attention (remember that a recruiter would most likely have hundreds of resumes to read through) it makes sense then to keep the letter short, brief and specific to the role your applying for, taking into account what they are asking for and what kind of experience you have that matches with what they are looking for.

I usually stick to a one page cover letter – with fair margins and a font size of 11.

If you are interested in putting your best in for an application with a new and tailored Resume and Cover Letter written by the professionals, I welcome you to speak to the team at Client Centric as they offer a range of convenient services and packages to help market and promote yourself to prospective employers.

Visit their website at www.clientcentric.com.au

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Matthew Coppola

Retail customer service – A personal experience observed, by Matthew Coppola


What does it mean to deliver good customer service in a retail or similar industry (which involves close interaction between seller and customer)?

Well for one thing, it’s all about ‘service’ – of course by being courteous, helpful, friendly and engaging. Not judging or determining a customer’s buying behaviour by what we see or hear.

It’s about the experience for the customer. Making the customer feel invited, welcomed and not pressured.

Speaking from a real personal experience, I was in a retail shop and the store was about to close in 5 minutes. At that point in time, I was at the service desk finalising a transaction for a purchase. Then suddenly two customers opened the door and just as they were about to come in, the retail sales person at the POS desk said abruptly “the store is closing in 5 minutes so you know” in a tone that I perceived as unwelcome – and so it turned out, so too did the potential customers, with them reverting back out and on the way out one of them said to the other “obviously they don’t want our money”.

The retail person then said to me that they would have just browsed anyway – not verbatim word for word, but along those lines.

Now the question is, was that a poor example of customer service?

I personally think so.

These are my reasons why:

  • It didn’t create good will – will they come back? I don’t think so.
  • The store wasn’t closed. If the open sign is up, don’t push people away.
  • If you don’t want customers to walk in, put the closed sign up 5 minutes to close.
  • Any customer that a business engages with may or may not purchase. You cannot assume and should not.

Well there you have it. An interesting scenario that teaches much about customer service from a customer’s perspective.

Matthew Coppola, Consultant

www.clientcentric.com.au

What is an employer looking for when they see my resume? By Matthew Coppola


When an employer or a recruiter reviews your resume and cover letter, they are essentially screening your application to determine whether or not you meet their business’ needs and job criteria and if so, whether they will invite you in for an interview or not. If it is one of the first few applications that have come through, they most likely will take more time to read your application, but less time most likely if they have many applicants vying for the position.

It, therefore, makes sense to put in an application early. But even if your application isn’t submitted first, it is essential to make sure the documents are easy to read. That is, the cover letter is tailored and the resume markets effectively your full range of skills and experience relevant for the position.

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Would you like to have your resume and cover letter to be professionally designed and written when applying for work?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

How early should I arrive to an interview? By Matthew Coppola


Aim to arrive around 10 minutes early, that is, 10 minutes early from when you arrive to the reception desk. So, it would make sense then to arrive to the employer’s business site and park by about 20minutes early. That leaves enough time to find a parking spot, compose yourself, fix your suit and then walk into the front reception area.

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Do you have an interview coming up and would you like to be better prepared?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

Why it’s not okay to use overly casual and slang language in job applications, by Matthew Coppola


Using casual, slang or relaxed/highly informal language in job applications may come across that your approach to your interactions with other professionals and even the way you view your potential boss as unprofessional and careless.

It is imperative that you double check (if you have to triple check) your spelling, grammar and punctuation. As long as what you have written to a prospective employer is clear, easy to read, concise and professional, it will help to make a good impression.

If you have to, read out loud to yourself what you have written. That can always help.

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Would you like to have your resume and cover letter to be professionally designed and written when applying for work?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

 

What if I don’t have any weaknesses when asked at an interview? By Matthew Coppola


You may not have any professional working weaknesses that you are aware of that hinder your ability to perform a job to the best you can. Many professionals and tradespersons perform their job very, very well and do not have any areas of concern that they feel they need to address or has been raised to them by a former supervisor or colleague.

So, you may decide to be upfront and honest that to your knowledge, there are no weaknesses that you can think of which need to be dealt with so that you can effectively undertake your duties.

Answering no when asked this question might not be the best approach to take.

Why is that?

I believe this may not be the best approach to take because a prospective employer/the recruiting agent may not entirely view it as truthfulness. But this is only an assumption. It may even impress them. We don’t know.

Another option to take is to think about an area of ‘professional development.’ that you would like to pursue. It might be to learn another language so that you can converse better with customers from other backgrounds, or it might be a challenge that you recently faced (ie. Being confident on the phone) but recently you have worked on this and it no longer presents itself as a ‘weakness’ as such.

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Do you have an interview coming up and would like one-on-one coaching?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

What if I don’t have any questions to ask at the end of an interview? By Matthew Coppola


You may not have any questions to ask in an interview. You might be genuinely happy with everything that you have heard during the meeting and felt that there is nothing you want to ask.

But is this always the best approach to take? Think about it from the standpoint of the employer/recruiter.

Do they want you to have questions to ask? Generally speaking, most likely.

Why?

It shows a genuine interest in the position. It can help demonstrate that you are seriously considering the role and that you have paid attention to what has mentioned to you and you have a sound knowledge of the position thus far.

Asking questions such as:

  • What is the workplace culture like?
  • What would you expect the prospective candidate to deliver in this role?
  • Are there any challenges that may be faced in this role?
  • Are there any areas of training/professional development that would make one further excel in this position?

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Do you have an interview coming up and would like one-on-one coaching?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

 

Should I include my high-school education in my resume? By Matthew Coppola


Depends really on what stage you are in your career.

If you are starting out in the workforce – straight out of high school, it makes sense to include your high school education and mention the subjects you studies in your senior years.

If you are graduating from university/vocational education, it makes sense to include your certificate/degree/diploma as well as your high school education.

But, when you have many years of experience in a particular role or industry – 7+ years, you may wish to take out your high school education and leave in those qualifications and courses that have contributed to your professional development.

Unless the high school that you went to is known to be highly prestigious, then it may be a good option to leave it in.

Some, however, feel that mentioning their high school education gives away their age – something that they don’t want the prospective employer to initially know – so it is really up to you whether you feel it is necessary to include.

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Would you like to have your resume professionally revamped to help apply for a new job?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

Should I bring my resume along to an interview? By Matthew Coppola


It is entirely up to you.

You may want to have your resume as a form of reference – something that an interviewer can refer to, or if you are interviewed by a panel of interviewers, something that one individual can look at and read while the other interviewer is asking a question.

Even if they say that they have seen your resume, you can always place this beside you if it is not needed.

Sometimes the interviewer/s may forget certain aspects of your experience. They may have overlooked or not even thought about printing a copy of your resume to refer to during the interview. So bringing one or two copies of your resume may work in your favour.

It can also help as a talking point. But again, it is completely up to you. Some may opt not to. Others may decide to bring a thin folio with the CV/resume inside.

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Would you like to have your resume professionally revamped to help apply for a new job?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Job application assistance for ADF members and their partners offered by Client Centric Employment Solutions


For ADF members transitioning out from service into the civilian workforce, Client Centric can help highlight your transferable skills and relevant experience from your time in service, promoting this in your CV to help market your job application documents for the roles that you are interested in applying.

For partners of ADF members, Client Centric offers a range of professional services to help with obtaining work, especially during times when relocating and so new employment is sought out. The services that they provide include CV writing, targeted cover letters, individualised interview skills coaching as well as revamping LinkedInTM profiles to help with an online presence and be better noticed by recruiters and potential employers.

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Are you a partner of an ADF member and would like assistance to find new employment when relocating for a post? 

 Have you recently left the Australian Defence Force and are now making a move into the civilian workforce?

 Client Centric is a leading Australian provider of high-quality professional services for job seekers and employers throughout Australia. They deliver comprehensive career and employment solutions that are personalised to suit.  

Their specialty is in providing a professional and tailored resume/CV writing service to promote and market their clients to prospective employers. They are also experts in writing high-quality responses to key selection criteria that have resulted in very successful outcomes. Plus, they are experts in providing personalised interview skills coaching.

Please feel free to visit their website: www.clientcentric.com.au/defence

 

What should I do with older experience on my resume? By Matthew Coppola


As your career progresses, you will most likely find that some of your experience is past ten years, and although it is valuable and vital to how you have developed as a professional, you may feel that it was quite a long time ago. You may feel you need to condense your resume, but if you take it out, then they may not consider you as someone who has extensive industry experience.

So what do you do?

An excellent option to deal with this situation is to summarise your experience in a table format. Include only a summary about your role, any key accomplishments (Maybe three or four) as well as the employer’s name, role title and duration.

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Would you like to have your resume professionally revamped to help apply for a new job?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

Is it necessary to bring a folio of certificates to show in an interview? By Matthew Coppola


It is up to you if you want to bring a folio of certificates that you have completed over the course of your career.

Generally speaking though, it would be wise to include these certificates in your resume for an employer to refer to, instead than handing them a folio for them to sift through – which most likely will be brief.

One benefit to just listing them down is your CV is that it makes it easier for the interviewer to see all the certificates you have completed in one snapshot – the certificate name, year and issuer.

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Do you have an interview coming up and would like one-on-one coaching?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Is it necessary to include colour in my resume? By Matthew Coppola


It is entirely up to you.

A good question to ask though is whether or not having colour in the resume makes that much of a difference in persuading/motivating/encouraging the employer or recruiter to shortlist you in for an interview.

Can colour make a difference?

That’s for you to decide.

Personally, I prefer not to.

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Would you like to have your resume professionally revamped to help apply for a new job?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

How long should I wait to send a thank-you email after an interview? By Matthew Coppola


It’s always good to send a brief; follow-up thank you email after a job interview.

You may ask though ‘what am I thanking them for?’

Sending a thank you email that is brief and short is an excellent way to show your appreciation for being invited in for an interview and the fact that they have taken their time to interview you and considered you for the role. It also shows that you are genuinely interested in the position and that if they have any doubts as to your desire to be considered for the role, this will help confirm your keenness for the job.

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Do you have an interview coming up and would like one-on-one coaching?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

 

What’s the benefit of having my resume professionally written? By Matthew Coppola


Just about every job advertised asks for the applicant to submit a copy of their resume and a cover letter.

Unless the prospective employer is very familiar with your skillset and experience, or has spoken extensively to you and required a resume and cover letter for formalities, indeed you have only one opportunity to grab the attention of the prospective employer to move them to want to invite you in for an interview.

You can also use the resume over and over again, even making any adjustments or additions as your career progresses. A professionally written resume should market your skills and experience. Highlight your strengths and promote the valuable work experience you have gained over the course of your career. A good cover letter should be well tailored and specific to the role you are applying.

Essentially it should say “I want this job. I know what you require in a suitable candidate, and this is what I have to offer for this role and specifically your company/organisation.”.

 

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Would you like to have your resume professionally revamped to help apply for a new job?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

How many examples should I include in my selection criteria?


Generally speaking, one to two examples is great to include in a selection criteria response. Two the better, but it’s always best to give at least one example. If you can fit in three examples then great, but it may make the response quite lengthy.

The best thing to do it is to be mindful of the person who may be reading your application.

An example of a typical response to a key selection criterion can be viewed by clicking on the below link: https://www.clientcentric.com.au/selection-criteria-writing

 

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Are you applying for a role which has key selection criteria to be addressed and would like assistance with this?

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

What kind of questions may I ask in an interview? By Matthew Coppola


Generally speaking, at the end of most interviews conducted, the prospective employer may ask the candidate if they have any questions before they conclude the interview.

It’s always best to have at least one or two questions to ask the employer. Too many questions can be off-putting, not enough questions or any at all may show disinterest in the role, or it may be perceived by the potential employer that the candidate has not taken much thought about the role.

Good questions to ask include:

  • What is the workplace culture like?
  • What makes a successful person in performing this role?
  • What kind of challenges do you envision in this role?

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Do you have an interview coming up and would like training on interview skills techniques and how to best answer typical standard and behavioural type questions?

Client Centric Executive Employment Solutions is an Australian based business that assists with interview skills coaching to help with answering interview questions and promoting yourself to the employer. 

They also help with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

Should I attach a cover letter with my resume? By Matthew Coppola


Most job applications these days request for a cover letter as part of your application. It is almost now the appropriate thing to do when applying. The resume outlines the candidate’s skills and experience; then the cover letter takes the next step further to be tailored and directed towards a particular position. It’s a way for the candidate to approach the employer and explain why they want the job and what they can bring specifically to that role.

However, in saying that, some recruiters and a few employers may feel that a cover letter involves too much reading and because they are too busy and have too many applications to read through, so they scan through the resume and look for keywords.

Now that may be true. But without surveying hundreds if not thousands of employers and recruiters, at this stage, it is only a generalisation.

A cover letter nicely complements the resume because the resume may not be tailored for a particular company and what they specifically require from a candidate. Every company and organisation is going to be different.  Their needs and requirements although similar for a role will still vary.

So given this, a cover letter is still suggested to be attached as part of an application.

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Are you interested in having your resume and cover letter professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Whether you require a professional CV writing service in Sydney or a great resume writing service in Melbourne, Client Centric can help.

What makes a good resume? By Matthew Coppola


There are varying opinions that people will express about their view on what makes a good resume. The fundamentals are still there.

A resume is a document which outlines the individual’s employment history, education details, references, qualities and competencies that they feel they have gained over the course of their working life or time during the study.

So a good resume will not only have this information, but it will also be clear and concise, articulating every detail to support a prospective employer in making their hiring decision.

________________________________________

Are you interested in having your resume and cover letter professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

How long should a selection criteria response by? By Matthew Coppola


For many, the task of writing out a response to a key selection criterion can be very daunting. Many feel that by writing many words and a lengthy response that they will have a higher chance of being shortlisted for the position.

But is that true? Maybe.

Either way, actually taking the initiative to adequately and fully address each key selection criterion may make an impression upon the employer. Essentially it says to them that you not only want the job, but you know you can perform it and are willing to sacrifice time (without any guarantee of securing an interview or hearing back) to write out an application to them.

Generally speaking, a response to key selection criteria should be maximum half-a-page long. This is being mindful of the reader’s time. And if there are six or more criteria that you have to address, that is a lot of reading on the employers/recruiters part.

An example of a typical response to a key selection criterion can be viewed by clicking on the below link: https://www.clientcentric.com.au/selection-criteria-writing

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Are you applying for a role which has key selection criteria to be addressed and would like assistance with this?

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

How far should I go back to in my resume? By Matthew Coppola


Although every candidate’s application and background will vary in determining how far you’re your resume should go, in general terms usually the past ten to fifteen years is a reasonable time frame to go back. Any time before that can list as an outline.

The main point to be aware of is not to make the resume too long and lengthy. Generally speaking, a reasonable length of a resume maximum 4-6 pages long depends on the complexity and scope of the candidate’s background.

The main point to take away from this is to be mindful of the person who is reading your application and their time.

________________________________________

Are you interested in having your resume and cover letter professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Need help addressing key selection criteria?


Are you applying for a role and need to address a set of key selection criteria in order to be considered for the position? At Client Centric, they help with writing personalised responses that are unique and concise, straight to the point.

They will incorporate your experience and demonstrate how it relates to the requirements of the role, along with writing an introductory paragraph and including relevant examples.

They use appropriate keywords and concrete answers that accurately respond to the question and help to demonstrate your suitability in performing the role.

For more information on their key selection criteria writing service, please visit their website:

https://www.clientcentric.com.au/selection-criteria-writing

 

Interview skills coaching in London and surrounding suburbs


Highlight your expertise.

Would you like help in responding with more confidence to perplexing interview questions? Do you find it a challenge at times in being able to highlight your strengths to a prospective company and clearly express why you would be a strong candidate for their team? 

An employer can ask you questions on why you are a better candidate in various ways.

It is good to know what the ideal applicant for the position is and clearly comprehend the job and how you are the perfect candidate.

Client Centric Executive Employment Solutions is assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. They also assist with interview skills coaching via online video link in London and surrounding suburbs. For more information, please visit:

https://www.clientcentric.com.au/londoninterviewcoaching

 Please feel free to visit their website: www.clientcentric.com.au.

 

 

What is the best minimum size font for a Resume/CV? By Matthew Coppola


Generally speaking, the minimum size font (as a rule of thumb) would be best set around 9. Size 8 and below font can become more difficult to read and thereby grab the attention of the reader.

Are you interested in having your resume professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

How long should a resume typically be? By Matthew Coppola


The main point to take from this is that the resume should be written with the reader in mind. If the resume/CV is 10 pages long, the question to ask would be ‘is the person reading my application really going to read all 10 pages?’. Generally speaking, there should be a balance between a quality and conciseness and also length of reading. Some applications ask for a page CV. Others may not. It is a preference of the person’s resume to make sure that is captures the readers attention and is not too lengthy.

Are you interested in having your resume professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Is there any need to include colours in my resume? By Matthew Coppola


Colours can be an expression of creativity and certainly for a creative type resume, making use of colours and imagery of the individual’s work may actually help with their application – but it is more about showcasing their work. So, then, do colours really make a difference?

Personally, I don’t think so.

The question we want to ask ourselves, is an employer really going to choose one resume over the other because they liked the candidate’s use of the colour blue?

Again, personally, I don’t think so.

The use of black and white colours helps to make the resume look more professional and easy to read. Colours can be a distraction from what is actually written.

________________________________________

Are you interested in having your resume professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Key selection criteria – the importance of addressing, by Matthew Coppola


Many jobs these days will ask for a set of key selection to address. Some candidates are put off from answering the criteria as part of the application, and others are happy to accept the challenge and show their strong interest in the role available.

Actually taking the time to address the required key selection criteria can certainly help with the application as it may show to the employer the potential candidate’s keenness and enthusiasm to be considered for the role.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

For more information on their key selection criteria writing service, please visit: https://www.clientcentric.com.au/selection-criteria-writing

How detailed and personalised should my response be to each key selection criteria? By Matthew Coppola


Generally speaking, every response to key selection criteria should include at least one example of how you demonstrate that you fulfil the requirements of the position and essentially the criteria statement itself.

The first and most important point that I would like to stress is that your response should really be written with the reader in mind, just like anything else put in writing. The reader will want to know about your experience and know exactly how you address the statement. Remember, the reader may be the Human Resources Manager, Recruitment Consultant or Manager/Supervisor who will be the direct report for the position.

A response to key selection criteria should be detailed and personalised by incorporating not only a relevant example but also other specific details from your experience in a clear and concise manner. It should be personalised by being less vague and general, to be more relevant and specific to you as a potential employer and what you have done in the past that meets with what they require.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

For more information on their key selection criteria writing service, please visit: https://www.clientcentric.com.au/selection-criteria-writing

How long should each key selection criteria response be? By Matthew Coppola


 

Depends.

Generally speaking, it is good for a response to be half-a-page long, although it really depends on the criteria question/statement and what is being asked.

Some employers will stipulate a word limit for each response. This may range anywhere from 300 words to 1000 words, so it makes sense to adjust the length according to the requirements of the employer and what they are asking for.

The general rule of thumb when writing out a response to key criteria is to decide what kind of examples and content will be included in the response and how much needs to be written so that the question/criteria is accurately addressed in the best possible manner.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/selection-criteria-writing

The dilemma “I am looking to move on to a new job, but I just don’t know where to start!” By Matthew Coppola


So, you are not happy working for your current employer and you have decided that now is the time to make and make that change on to a new role that will bring new challenges, excitement and most of all, a change of scenery.

But you face a dilemma.

There are so many jobs advertised out there in the open employment market and so many companies that you would love to work for. But, you have been an IT Business Analyst for the past 5 years and that’s all you really have known for quite some time now.

The first question to ask yourself is “Do I want to find another job in the same industry that I have been working in, or do I want to find a job doing something else?”.

Let’s say you decide that you want to stay practising your current field of expertise, so you search for jobs close to where you live and start applying after you have written your resume and cover letter, then tailor your cover letter for each role you are applying for.

Some candidates also identify other factors that help in their job search efforts which include:

  • Preference for location
  • Times/days I would like to work
  • Skills that I have and achievements that I have attained to
  • Preference for the industry type of employer
  • Preference for type of job – part time/full time

These are just a few of the factors that can be considered with searching for a suitable job.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/canberra-resume-writing-services

Should my cover letter be the same for every job I apply for? By Matthew Coppola


More often than not, when we are searching for jobs that we want to apply for, there is more than one job that captures our attention and motivates us to want to put forward our application.

A challenge that many people face when looking for work is finding the energy and patience to tailor an application letter for each and every job. So, many forego the task of personalising their cover letter and just write up a standard, generic type letter and send it out to all the different kind of jobs they submit their resume for.

The positive side of this (Now I am scraping to find something positive from doing this) is that you can apply for more jobs more quickly in less span of time. The downside of sending out a generic cover letter is that the document may not capture the essence of what the employer is asking for. Nor will it demonstrate to the employer that you as the candidate would particularly like to work for their company/organisation and what you can bring to the role specifically for what they are asking for.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Melbourne CV writing services and resume writing assistance:  https://www.clientcentric.com.au/melbourne-resume-writing-service

Is it Essential to Have a Professionally Written and Designed Resume? By Matthew Coppola


When an employer is going through the decision process and deciding whether or not they should offer you the job, your resume assists them to make an informed choice. Sending a cover letter along with your CV gives you a more personalised touch for the position, by answering the requirements of the position as specified in the job advertisement.

A resume is what helps you with getting your next opportunity.

Recruitment agents or employers could only devote 3 minutes or less reading through your resume, so first impressions are important.

You would want to ensure the resume jumps out at them, stands out from the rest and is informative and applicable to the employer’s requests so that it inspires them to select you for an interview.

When your resume is professionally written it helps with endorsing your career experience, knowledge and skills and assists in selling you to the company.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Melbourne CV writing services and resume writing assistance:  https://www.clientcentric.com.au/melbourne-resume-writing-service

Should I send out my resume in a picture/non-editable version or in an editable document file? By Matthew Coppola


The benefit of sending out your resume in a Portable Document Format (PDF format) is that it can be easily read on a mobile phone/table and does not require the user to have a particular word processing software to view and open the document.

Also, by putting your resume in PDF format, it can help to make sure that your resume is nice and tidy, and that there are hopefully no formatting errors when viewing the resume.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Melbourne CV writing services and resume writing assistance:  https://www.clientcentric.com.au/melbourne-resume-writing-service

Is it appropriate to put my interests and hobbies on my resume? By Matthew Coppola


The short answer is it depends. 

It really depends on what stage of your career you are at.

If you are a high school student/university graduate, then most likely you wont have a great deal of work experience and credentials behind you. By listing your interests and hobbies – with a little more detail than just a couple words – you may actually help the employer gain a good insight and understanding into you as a person and what you are interested in. These additional details can say a great deal about your qualities as a person.

If you are a more seasoned professional with years of experience and substantial qualifications behind you, then it’s best to leave it out. Some may argue that there is nothing un-professional with putting hobbies and interests in a resume, others will say that it’s not appropriate and that a resume/CV should only provide the employer with insight into you as a professional and what your expertise and abilities are, not what you enjoy doing on the weekend.

Whatever you do decide to put down in your resume, the question you may want to ask yourself before listing all your interests and hobbies is “Is this necessary and can I be giving the employer the wrong perception about what it will be like working with me?”.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Sydney CV writing services and resume writing assistance: https://www.clientcentric.com.au/sydney-resume-writing-services

Is cold calling employers to find a potential work opportunity old fashioned and not worth doing? By Matthew Coppola


The short answer is no.

Many jobs are still not advertised online or in the paper.

Some jobs are filled internally by employees within a company being the first to know about a job opening within their department or another department in the company.

Some employers and hiring managers may be interested in hiring someone, but for several reasons, they may decide not to advertise. Their preference may be to head-hunt/search for potential candidates that match with the skills and experience they are specifically after, rather than advertise and have people applying who may not be suitable.

Picking up the phone and calling a prospective employer to briefly introduce yourself to find out if your skills and experience would be of benefit to their company and of course if there is a potential job availability, can be a great way to get your foot in the door and tap in to the hidden job market.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/sydney-resume-writing-services

Why it is beneficial to keep a list of your achievements at work, by Matthew Coppola


There may have been numerous occasions throughout your time working for a company where you have achieved something that you were quite proud of and which was highly valued by your employer.

One achievement may be that you brought on a new major client or it may be a change in policy/procedure which you development and implemented that resulted in a noticeable improvement in efficiency at work. Whatever the achievement may be, it is something that you would want to remember and keep track of.

The benefit in keeping a list of your achievements at work is that when you apply for another job, you can add those achievements into your resume to demonstrate clearly to the employer that you not only performed the required duties of your position, but you also when that step further and attained to a number of achievements while performing your role.

A potential employer may than feel that if you have achieved so much in your last role, that you may also do the same for their company and deliver more than what is expected of you.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/melbourne-resume-writing-service

 

How can I condense my resume? By Matthew Coppola


You may be looking at your resume thinking that is far too long, messy and unstructured. Your resume may be 7 or 9 pages long, but you really want to keep all the information in because you feel that you have a lot to offer and that a prospective employer needs to know this. So, faced with such a dilemma, what options do you really have?

Generally speaking, it’s good for a resume/CV to be around 4 – 6 pages long, depending on your profession or trade. More technical resumes require extra information to be included in that would otherwise not be needed for non-technical resumes.

One option available to you is to read through all your responsibilities and experience, then try to shorten the sentences by either removing unnecessary information or re-writing a long sentence into a short one with the same meaning.

An example of this would be:

  • LONG – Managing all administrative personnel (including part-time/full-time staff members) by overseeing their work, providing direction and training. 
  • SHORT – Managing administrative staff by providing direction, supervision, and training. 

With the sentence above, I have omitted information such as the nature of all the staff member’s employment – full time and part time.

Also, the words staff members and personnel were used – so I took out both and replaced them with the one word – staff.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Importance of displaying positive body language in an interview setting, by Matthew Coppola


Sometimes it doesn’t matter what we say or how we say something. Because if our body language – that is our physical mannerism and stature – does not match up with what we are saying, then the message that we are trying to get across will be skewered and misinterpreted.

In fact, research suggests that our body language accounts for upwards of 90% of our communication and what we are really trying to say.

This really is why it is so important to be aware of our own body language, particularly in an interview setting where the interviewer may be reading into everything we say and do in front of them.

I will address a couple areas where we need to be mindful of our body language in an interview setting:

Face to face sitting in front of an interviewer – This can be very daunting. We might feel as though we are being interrogated and there is a bright light shining in our eyes! Okay, I am exaggerating here. But the fact of the matter is, it’s not easy being in front of another person knowing full well that they are trying to make a decision on whether to hire you or not, and it all rests upon what you say and do.

So try to have an open posture and keep your hands clasped together. Don’t fidget. And if naturally, you are someone that uses your hands when talking, try to keep this minimal and relevant to what you are saying. Try to avoid crossing your arms or resting your hands on your legs like you are ready to finish up with the interview.

Facial expressions – Don’t be afraid to smile or show facial expressions. Obviously, don’t overdo it. But show a nice smile and use your facial expressions intermittingly.

To sit back or not. To lean forward or not. What should I do?? Help! – There is nothing wrong with sitting back or leaning forward. Or doing both intermittingly in the course of the interview. Just avoid slouching and coming across disinterested. If you are trying to make a point or elaborate on something, feel free to lean forward but not too much.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website at: https://www.clientcentric.com.au

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

They also assist former Australian Defence personnel and their partners with their job applications into civilian employment. Further details can be found at: https://www.clientcentric.com.au/defencetransition

 

 

 

What it means to actually tailor a cover letter for a position, by Matthew Coppola


A clothing tailor will make sure that your suit, shirt and pants are made to fit your body shape and preferences for comfort. They make sure that your suit is tailor made for you. When you try on the suit, they want you to feel that it was made exactly for you and that it fits like a glove.

The same is true for a tailoring a cover letter for a particular position.

The whole purpose of tailoring a cover letter is to create an impression that your letter was made for the employer. That is, it fits their position – like a glove. Many cover letters fail because they are too general, broad and open ended. Sometimes a candidate will write too much about themselves, and not what they can do for the employer.

Put yourself in the shoes of an employer seeking to fill a position and so decides to create a job advertisement.

They are setting aside a large sum of money to invest in another employee, or it may be the first person they are about to hire. So there is a fair amount of money on the line and they want to make sure that they hire the best candidate for the position. Someone that will bring in more value and contribute more than what they are being paid to do.  Although not all employers would feel this way,  the main point is that an employer wants someone who is genuinely interested in the role and genuinely interested in contributing their time and expertise to the benefit of the employer and their operations.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: https://www.clientcentric.com.au/resume-writing-services

They also assist former Australian Defence personnel and their partners with their job applications into civilian employment. Further details can be found at: https://www.clientcentric.com.au/defencetransition

Please feel free to visit their website: www.clientcentric.com.au.

Life after the defence – Dealing with unstructured days and flexibility in the workplace, by Matthew Coppola


A career in the military can be very structured and regimental. Not surprising then that it can be rather challenging for a former defence personnel member in handling the unstructured days and flexibility that present themselves at a workplace in a civilian setting. Not knowing what each day will bring and what will need to be done, and not having a proper structure for each day can be very hard to adjust to.

A good way of handling this challenge is to have a set structure that allows for the normal set day to day activities that won’t change, such as working Monday to Friday, 9am-5pm, as well as time set aside for any social activities and other extra-curricular activities or family time. In structuring your job, it’s a good idea to take note within the working week of all the standard and typical duties that you will be performing, and rather than setting those activities for particular times (ie. 3 – 5pm ‘Write up reports’) allow for a longer period of time, say the whole day and then list those activities/tasks which you can then cross off once completed.

This isn’t the most perfect way of structuring and unstructured day, but at least it helps to provide you with a measure of structure and orderliness to your day.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: https://www.clientcentric.com.au/defencetransition 

Please feel free to visit their website: www.clientcentric.com.au.

 

Making the move into the civilian workforce after service in the Defence, by Matthew Coppola


For many servicemen and servicewomen, coming out of the Defence force and into employment in a civilian setting can be a very daunting move, and for good reason.

There are many different types of duties and areas of responsibility that do not apply to a civilian job. Many former Defence service people may feel that a potential employer will not understand what skills they have, or how relevant and valuable their experience may be to an employer’s business or community organisation.

It is therefore up to the individual to make it clear to the employer what they can contribute with their transferable skills and experience coming out of the Army, Navy or Airforce.

Sure, there are many duties that a soldier may find irrelevant and not needed in the Australian labour market. But there are also many qualities and skills that prospective employers will find valuable in hiring a former soldier. These can include:

  • Excellent time management abilities – Being able to prioritise and stay organised, ready to handle any change in circumstances that may come their way.
  • Strong interpersonal skills – Being able to converse with just about anyone, even in the most distressing and difficult circumstances, especially when it comes to conflict resolution and negotiations.
  • Self-discipline and focus – Being able to correct oneself, stay focused on the task/s at hand and motivate oneself.
  • The ability to act and think with conciseness and focus – Even under the most stressful of situations.
  • Excellent team working skills – Soldiers are well known for their ‘camaraderie’ and supporting one another while out in the field.
  • Specific technical/artistic and/or professional expertise and skills – Many soldiers obtain a trade or a technical qualification that equip them with skills that they can use in the civilian workforce. These can include skills in carpentry, electrical, plumbing, administration, project management and so forth.

In the up and coming articles, I will talk more about the many ways that Defence personnel can make the transition out of the Defence force and into the civilian workforce with ease.

Stay tuned!

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: https://www.clientcentric.com.au/defencetransition 

Please feel free to visit their website: www.clientcentric.com.au.

Interview question: How would you deal with the resulting situation? By Matthew Coppola


During the interview, the prospective employer may pose a question about a scenario that may be problematic to see what your response would be to that situation and how you would manage it.

You are put under pressure to think then and there what it is that you would do in such a situation.

Before making a reply, think about exactly what it is that the employer is trying to find out and how that situation relates to the job that you are applying for.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website at: https://www.clientcentric.com.au

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

Interview question: Why haven’t you gone further in your profession? By Matthew Coppola


The employer may be curious as to what your career goals are. Are you career driven? Or are you contempt with your current role? Or is there something holding you back from moving further in your profession.

Avoid taking it personal.

At the end of the day, you don’t really need to justify as to why you haven’t gone further in your career. There may be a multitude of reasons for this.

Maybe quite simply you are not career minded, nor do you have great expectations of yourself in the future. Maybe you are contempt with your current state of employment and the level of workload that you have is just enough to cope with.

Or it may be that you genuinely have tried to move up into a higher paying position with more responsibility. Your reasons for this may be varied too. But you have not been successful in moving up because either you don’t have the skills to or you don’t have enough experience that will meet the essential requirements of the new position.

 

Its best to show a contempt attitude with your current level of employment by talking about all your accomplishments, what you have learnt, how good you are at your job or certain aspects of it, and that you are happy either way whether you move up or stay in your current role and just do really well, that is, perfect your role.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching

 Please feel free to visit their website: www.clientcentric.com.au.

Interview question: How are you a greater choice than the other applicants that have applied? By Matthew Coppola


The employer will usually ask this kind of question near the end of an interview. 

The employer may be looking for you to sell yourself a bit more. They are looking for you to give them a good reason why they should hire you and not the other candidates.

An employer can ask you questions on why you are a better candidate in various ways.

You need to know what the ideal applicant for the position is and clearly comprehend the job and how you are the perfect candidate.

Don’t go over the top with your response. You most likely wont meet or know who the other applicants are.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/resume writing, addressing key selection criteria and writing tailored covering letters to help you with give your best foot forward to an employer.

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: http://www.clientcentric.com.au/interview-coaching

Please feel free to visit their website: www.clientcentric.com.au.

Answering the interview question: What does your job involve currently on a daily basis? By Matthew Coppola


The employer has read your resume. They want to hear you talk about your experience. 

Even though the explanation on your resume is descriptive and understandable, when answering this question, you are best to concentrate on what the position your applying for is about and miss all the unnecessary extra information.

It would be unwise to respond by stating everything that is already mentioned on your resume. You want to concentrate mostly on the parts of your current job that relate to the position you are going for.

You don’t want the employer to become uninterested in you.

When talking about your responsibilities and what your job involves, make it interesting and expand on what you do and how the tasks you perform relate to the overall purpose of the position.

Show enthusiasm and interest in what you do. It’s best not to come across uninterested even if you really don’t like what you do for work. Your attitude to work no matter what kind of job it may be, can reflect on you as a person and as a potential employee.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching

 Please feel free to visit their website: www.clientcentric.com.au.

 

How to answer the interview question: “Why are you changing jobs?” By Matthew Coppola


This is a common question that employers ask during the interview.

 

The employer doesn’t want someone half-hearted about their decision to change employment.

To be half-hearted means that you are neither here nor there. The main thing is that you come across credible.

When you desire to want to leave your job, there can be many circumstances surrounding your decision. Some of the reasons can be that:

  • You honestly want a job that brings with it new challenges
  • You are searching for better prospects and more opportunities.

But above all, try and avoid saying anything negative about the company or that you had issues and matters unresolved with your superiors or teammates.

Always put other organisations, companies and individuals in a positive light.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with putting your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

Please feel free to visit their website: www.clientcentric.com.au.

 

Answering the interview question: “How did you get your last position?” By Matthew Coppola


This is a very common question that always tends to come up and often, we can find ourselves unprepared.

Even though this is a small, but straight forward question, an employer, will ask this question because it gives them an understanding of countless different areas.

It helps them to visualise your job search process and what you do to find work and secure employment.

You can interpret this question in two different ways and need to ensure you cover all areas:

Firstly, you need to address how you found your last job, whether if it was through a recruitment agency, head-hunted, etc.

Secondly, you need to address how you got the job – how you persuaded your current employer that you were the best person for the position. A career is a pathway, a measure of your success in your field of expertise. It’s viewed differently to ‘a job’. A job is something that is more of a means to an end. A task/activity/project that needs to be performed. A career is something more, it can be multiple jobs but on the same path to maybe a promotion or greater industry expertise and skill level to the point that you are possibly leading others.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer.

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

Please feel free to visit their website: www.clientcentric.com.au.

How to answer the interview question: “Tell us a bit about yourself?”


This question is best answered in a succinct, straight to the point, professional but personal manner.

The employer wants to know about you, mainly on a professional level but also personally.

Now the employer is not wanting to know everything there is to know about your personal life and everything you have done up until now.

The employer wants to know about your passions with work, career goal, experience in a nutshell, three of your strongest skills and even what your favourite hobby is as well as anything else about you aside from work that helps them get to know the real you, and not see you as just a professional or an employee, but someone who loves following .

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: http://www.clientcentric.com.au/interview-coaching-for-melbourne

 Please feel free to visit their website: www.clientcentric.com.au.

How to answer the interview question: “Why should we hire you?” By Matthew Coppola


This really is your chance to demonstrate to the interviewer why you are a great candidate for the role and the value that you can bring their company.

Think carefully about what it is that they are looking for. You will be able to find this under the key selection criteria or requirements of the position on the job advertisement. The value that you can bring in the role you are being interviewed for should relate back to the requirements. Pick 3. It will be easier to remember. For example, if they are looking for someone who is excellent at engaging clients and building solid working relationships, then it would be a good idea to say that you are very good at nurturing existing relationships as has been seen in your past role/s where you…..for company… and so forth. If you are going to make a bold statement to sell yourself to the employer, it’s a good idea to back yourself up with evidence of this.

Stick to 3 reasons why they should hire you and it would even be a good idea at the end of mentioning your 3 reasons to be more specific about what you can do for their company if they hire you.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: http://www.clientcentric.com.au/interview-coaching-for-sydney

 Please feel free to visit their website: www.clientcentric.com.au.

How long should my responses be in addressing key selection criteria?


It’s a good idea for the response to be about 2 solid paragraphs, of about less than half a page long. Think about the person who has to read your responses to each of the key selection criteria (and there may be up to 15 to address) and how long it has to take for them to read through your responses, with another 5 or 10 applications to go through after.

You don’t want to put the employer off your application.

You want to encourage them to continue reading and vie for their attention. Every sentence must be easy to read and understand. Most important of all, it must accurately address the criteria and if the criteria has two parts to it, it should at least address all 2 parts as best as you can.

Most jobs these days have a set of key selection criteria to address and it helps the employer to sift out those applicant whom may not be really interested in the role or if they are genuinely suitable for the role, will actually take the time to complete the required criteria.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: http://www.clientcentric.com.au/sydney-selection-criteria-writing

 Please feel free to visit their website: www.clientcentric.com.au.

Should I include a covering letter in my application?


The short answer is yes. The covering letter is a very important part of your job application. Sending out your resume provides the employer with information about you and what skills and experience you have. The covering letter takes the next step further by explaining exactly how you meet their requirements and why you want to work for their company and what you can do for them. It’s not only polite and respectful, but it’s also professional and shows genuine interest in the company and the job. It can say to the employer “this person wants to work for me. They really want the job and they know what we are after and can meet our requirements.”

Generally a covering letter can be about 1 page long unless the job application specifies otherwise.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further details can be found by visiting: http://www.clientcentric.com.au/sydney-resume-writing-services

 Please feel free to visit their website: www.clientcentric.com.au.

Help with answering the interview question: “What are your weaknesses?” By Matthew Coppola


We all have weaknesses either personally or professionally. In this case, the weaknesses that we are referring to are the flaws that as an employee you have or have demonstrated at work in one way or another, either just once or continuously. It might be that you find it really hard to talk to customers. Or it may be that you always arrive late to client meetings. By posing this question to an interviewee, the employer is trying to find out what they are up for if they do hire you so there are no surprises. This question is usually asked either after or before the question “What are your strengths?”, so the employer is trying to learn about you and identify if there are any areas that you can improve on or they need to be aware of prior to hiring you.

Whatever your weakness is that you have identified, it is always a good idea to mention what it is that you are doing about it. That is, what you are doing to improve and overcome this weakness. For example, you might say that you tend to over-analyse. But to overcome this, when you find yourself over-analysing, you stop and then look at the situation holistically, etc.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: http://www.clientcentric.com.au/interview-coaching

 Please feel free to visit their website: www.clientcentric.com.au.

How important is it to have my CV professionally written? By Matthew Coppola


Your resume/CV helps an employer make a well-informed decision on their whether to hire you or not. It is usually accompanied by a cover letter that takes the next step further to being more personalised and tailored for the role, by addressing the requirements as stipulated in the job advertisement or position description.

Your CV is what helps to ‘get your foot in the door’ so to speak. The employer or hiring agent may spend less than 3 minutes going through your CV. So first appearances are everything and you want to make sure that it grabs their attention and is informative and relevant enough to their hiring needs to encourage them to pick up the phone and invite you in for an interview. That is why it is good to have your CV professionally written to help make sure that your CV promotes your skills and experience and helps to sell you to the employer.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: http://www.clientcentric.com.au/sydney-resume-writing-services

 Please feel free to visit their website: www.clientcentric.com.au.

 

A handy work wear guide for Men and Women, created by T.M Lewin


Promoting and marketing yourself as a jobseeker is a process with many moving parts. Crafting an appealing resume, sourcing prospective employers, completing applications, and eventually gaining and mastering interviews. These steps become milestones in the process.

Creating the right professional image is more important than one may think. When preparing for an interview, briefing yourself on the company, the position, and your past experience are all more commonly prepared strategies. Many candidates forget to consider the office culture and professional dress codes.  Although dress codes are subjective to company, culture, location, and field of work they are important to consider. We have all wondered….

Am I wearing an appropriate outfit?

Is this underdressed or overdressed? Too casual?

Do I wear the same outfit at a digital start up compared to a working for a large conglomerate?

The uncertainties can surely impact one’s confidence in these high stake situations.

Personal and professional appearances are important, the age-old expression to dress for success is something that stands true and can actually impact a job offer. Interpersonal communication studies have proven that people form opinions of others on their appearance alone. In under a minute we formulate judgements on others by the way they speak, look, and carry themselves nonverbally. In an interview, this is not an ignorable factor.

British work-wear retailers T.M.Lewin have crafted the handy guide below to help us navigate what to wear and when. This guide is filled with style tips and advice to further your professional image. If you happen to be in need of a smarter look for your upcoming interview, T.M.Lewin are the experts. Check out the impressive range of men’s shirts; formal to casual & timeless basics for the for the ladies.

tmlewin_whattoweartowork_x2_v03-1

Is volunteer work useful and beneficial? By Matthew Coppola


Although it is unpaid, pursuing volunteering work can be a great way to gain new skills and experience one would not otherwise be given the opportunity if it was a paid job.

An employer may not want to hire someone because they lack of skills in a certain area or experience in an industry. This can certainly make it very difficult to secure employment.

Although there some organisations that set up volunteering work in a variety of industries and this may certainly be a great idea to look into. Volunteering work is a great way not only to gain new experiences but can also be great to put on your resume. Some employers are even happy to provide a letter of testimony that explains what they individual did and how well they performed.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

How can I best market myself to an employer? By Matthew Coppola


Employers are interested in what you have to offer them and so they are looking for a justifiable reason to invest in you by providing you with employment. Their investment for a 40 hour work week is to obtain productivity out of you and in turn make more money and grow their business.

So the question you may ask yourself is:

How best can I market myself to an employer and show them that I have the skills that they need to perform the required duties?

First step is to work out exactly what kind of requirements needs to be fulfilled for a particular position that you want to apply for. Most job advertisements these days will list these. You should at least try and qualify for 90% of those requirements, but of course circumstances vary.

“try and qualify for 90% of those requirements”

Next step is to work out exactly what it is you have to offer to meet those requirements. Best way to approach this is to think about all the transferrable skills and relevant experience you have developed over the course of your working life together with the skills/aptitudes gained from your studies. This is why work experience/voluntary work and undertaking courses and education are great ways you can develop some valuable skills and experience you can put on your resume.

The final step is to match your skills and experience that you have come up with to the requirements of the position and make sure most of these are explained in your covering letter and at least highlighted in your CV.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

What does it mean to show a lack of confidence at an interview? By Matthew Coppola


Confidence can be defined as the feeling we have about ourselves or someone else that something can be accomplished. Naturally becoming a so called ‘confident person’ is not something that necessarily happens overnight. But developing a level of confidence on a particular area, topic or matter can happen sooner with practice. It is common for an employer to mention that a job seeker lacked confidence during their interview. But what does that really mean? Signs that an interviewee is lacking confidence include twitching, speaking quietly  and even by talking too much. The best way to show confidence during an interview is to practice first beforehand by doing a couple mock interviews with a friend or family member, focusing on your strengths, what you have to offer, why you want the job and areas where you feel you add value and can contribute in the role. It is natural to be nervous and that can sometimes make us feel less confident!.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Why is being dishonest in submitting job applications unacceptable? By Matthew Coppola


A person may naturally be a good, honest hearted person, but that does not necessarily stop them from performing acts of dishonesty.

This can be particularly true with applying for work. An individual may feel that if they cut out some truths or include some small lies in their job application, they will have a better chance of securing their desired job.

Dishonesty in the workplace is real and is a big problem for many employers and recruiters.

Acts of dishonesty in the workplace and job searching include lying on a resume, fabricating employer referees, changing job titles that appear more prestigious and even adding in made-up education details.

Job application dishonesty is wrong because it creates unfair advantages for those who lie in their application documents.

If an employer finds out that a job seeker lied in their application, they may take critical action and the job seeker may not be offered the job.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Interview coaching for IT professionals delivered by an experienced and knowledgeable coach


Are you in the IT sector applying for work and feel that you really could benefit with some guidance and help with being interviewed for a job? Many interviews these days consist of a panel of interviewers of 2 or more individuals, which may include both the Human Resource Manager and/or the IT Manager/Team Leader. They will most likely ask you a series of questions both behavioural, technical and general type questions to see if you are a good fit for their team and to test your knowledge and capabilities. John Coppola is an interview coach with Client Centric Executive Employment Solutions based in Australia but he also delivers interview coaching for clients overseas.

ABOUT JOHN – INTERVIEW COACH

John Coppola is an Engineering and IT professional with over 30 years experience.

John has had an extensive career in the IT industry in which he has held a variety of technical and leadership roles for a number of major IT companies in Perth, where he has led large mult-disciplinary teams. Staff that he has mentored, guided and supervised range from project managers right through to software engineers. John has worked in software and hardware development. He has managed multi-million dollar bespoke projects for both government and private organizations and has worked extensively in the mining industry. 

He has held many senior roles and personally recruited many staff during his career. He has also managed and mentored many teams and colleagues and is therefore well qualified to provide coaching advice for interview skills.

He understands how an interviewee needs to clearly express themselves to the interviewer in answering both technical and behavioural questions as well as in actually selling themself for the position. 

CONTACT

Please visit www.clientcentric.com.au and contact us today.

The benefits of utilizing an interview coaching service and what it can mean for you .


For most of us, securing a job is a 3 step process. This includes first applying for the job by submitting your resume and cover letter as well as any other supporting documentation, then being called in for an interview and if successful, accepting or rejecting the offer followed by negotiation. But the most important part really is the step of being interviewed. It can make or break our chances of securing the job no matter how good our application is or our potential as a employee with the company.

Being interviewed and handling the interview well is almost like an art. We need to present well, speak well and get along with the interviewer/s. Most interviews consist of one person or a panel of people, asking a series of question both behavioral, job specific and general in nature. No matter how good someone can be at their job, they may struggle with being interviewed. They may say the wrong thing or the right thing but in the wrong way, speak too short, too long or not show enough understanding or experience. First impressions count in an interview.

Client Centric Executive Employment Solutions offers interview coaching via Skype, Phone or Face-Face (Perth & Melbourne, Australia only) and the session is designed to provide you with some confidence and understanding of how to respond to a variety of questions that may be asked of you. The benefits to you can be:

  • Improved confidence
  • Better understanding of how to approach certain questions
  • Understanding of how to market one’s strengths
  • How to demonstrate and align experience and value to the role being interviewed for.

Visit their website: www.clientcentric.com.au and they would be more than happy to assist you and work out a suitable time and day convenient for you.

 

Ways you can sell yourself in the interview and on your resume


At the end of the day, no matter how good your resume is or how incredible your credentials and experience look on paper, what matters most is your ability to really sell yourself to the employer by demonstrating with solid evidence why you are a suitable candidate for the job. So I have put together a list of areas that you can focus on and highlight in your CV, covering letter and in the interview:

Your employment history

The employer wants to hear about how many years of experience you offer. What you did in those roles that are relevant to the job and being specific in explaining this.

Your education

Great, you have completed a course or tertiary qualification. Tell the employer about the units you studies, the results you achieved and what new skills you have gained from completing the course.

Improvements in percentages and numbers

Okay so you increased your performance targets. But what were those targets in numbers and what is the significance to the employer in reaching or exceeding those targets. What is the benchmark? Let’s get some figures mentioned.

Client Centric Executive Employment Solutions

Interview tips


“The interview is your opportunity to really highlight your skills, experience, strengths and how you can successfully perform the role”*

 “Do your research about the company, understand the role and visualise yourself performing the duties of the position, thinking back to your own experience and what you have to offer”*

“It is good to have at least 2 or 3 examples prepared that you can think of which demonstrate 3 of the requirements for what makes a suitable candidate”*

“When talking about your strengths, back yourself up with examples and prove to the interviewer you have demonstrated in past roles application of your strengths”*

“There is no point making up something and then being caught out by the employer. If you don’t know something, say that you don’t know. Don’t lie.”*

“Your first impression is everything. Arrive at least 15 minutes early. Dress professionally and respectful. “*

“If being interviewed by a panel, make sure that you maintain eye contact with everyone, keeping your main contact with the person asking you the question”*

“If you left on bad terms for your last employer, avoid saying anything negative about them. It doesn’t look professional and drops the conversation to a negative level which is what you don’t want*

“The interview is your chance to really draw attention to your skills, experience, strengths and how you can successfully perform the position”*

“Try and do as much research about the company, as you can, learn about their industry and even better, find out about the latest developments”*

“If you don’t understand the question being asked of you, don’t be afraid to ask them to clarify the question”

 “If you don’t know something, avoid making up an answer, but rather tell the truth and what understanding or similar knowledge you do have”*

www.clientcentric.com.au

 

 

Tips for job seekers and graduates


  1. “You only have a few minutes to grab the employer’s attention. You want to make that time count and ensure that they continue reading on”*
  2.  “The CV is the best tool that you have to securing an interview. Which is why it makes it so important to have a CV that really sells and markets your full skills”*
  3. “You have the vision. You have the drive. Now it’s time to put your newfound skills to work for you”*
  4. “Graduates really need to highlight to employers what they have to offer, what they learnt, understand, their strengths and the value that they can contribute with their existing skills, not what they are going to learn”*
  5. “The CV is the best tool that a graduate has to securing an interview. Which is why it makes it so important to have a CV that really sells and markets their full skills and abilities”*
  6. “A CV for a graduate needs to focus and highlight the skills gained from their studies as well as the transferrable skills from past employment”*
  7. “The CV is the best tool that a graduate has to securing an interview. It is vital to a have a CV that really sells and markets their newfound skills and capabilities”*
  8. “Competition for graduate jobs is tough. How important it is then the have a CV that captures the employer’s attention”*
  9. “It is so important to do your research, learn about the company, visualise yourelf performing the responsibilities of the job and really think about what it is that you can contribute to the role*
  10. “Focus on your honest strengths and highlight your transferrable skills and abilities gained from your past employment however unrelated it may be to the job you are going for”*
  11. You have the energy. You have the passion and committment. Now it’s time to put your newfound skills to work for you and help you stand out”*
  12.  “Simply having a degree is not always enough to encourage the employer to want to interview you. You need to also prove that you understand what you learnt and that you can perform the role successfully”*
  13. “The CV is the best tool that a graduate has to securing an interview. “*
  14. “Find out what is happening in the industry that your potential employer is in and take an interest in their company and new developments in the industry”*
  15. “Learn about the company. Understand the role and what you would be doing. Think of the value you can bring and why you really want the position”*
  16. “It is so important to have a CV that really sells and markets your full skills and abilities and shows the employer that you can perform the role”*
  17. There is nothing more appealing to an employer than a job candidate that actually takes an interest in the job, the prospective employer, the industry and in actually trying to show that they understand the role and what they can do for the company.” *
  18. “Focus on what you did best in your studies and what you really learnt and how you can apply it to the position and contribute value for the employer”*
  19. “Focus not just on the qualification itself, but also the skills that you learnt from the individual units or learning modules”*
  20. “The CV is the best tool that a graduate has to securing an interview. Which is why it makes it so important to complement it with a covering letter that addresses what makes a suitable candidate for the position”*
  21. “Too often graduates rely on having just the qualification written on paper to securing a graduate job. It is more than that. The employer wants to see what you can do for them and how successfully you can perform the role”*
  22. “If you want an employer to take an interest in you. Take an interest in them and the job they are potentially hiring your for”*
  23. “A tailored CV is 50% there. The next 50% is a tailored covering letter”*
  24. “2 – 3 paragraphs with a proper introduction, body and conclusion. Don’t waffle and most importantly, make sure the response flows”*
  25. “Be specific and straight to the point, answer the question and most importantly tie it back to your experience and even better, a past example.”*
  26. A LinkedIn profile provides an employer with a more detailed understanding about your professional endeavors and interests in the industry and your role”*
  27. “A complementing LinkedIn profile to your resume is a great way to establish a professional reputation in the industry and network with likeminded professionals and recruiters” *

 www.clientcentric.com.au

 

Applying for jobs in Brisbane and sending out your resume


In addition to sending your resume and covering letter out online to apply for jobs in Brisbane, you may also want to try cold calling businesses. For example, lets say that you are applying for administrative positions. You may want to cold call real estate agents, accounting firms to name a few. When calling, you may have a spiel that goes as follows:  “Hi my name is Steven, I have a strong background in administration and reception work, I am currently looking for work I was wondering if there may be an opportunity for casual/part time work at your business”… This is a great way to find work and tap into the hidden jobs market. Client Centric offer a service where they can professionally write you a new CV and Covering Letter as well as address the key selection criteria should a job request this as part of your application.

A CV writing service in Sydney you can trust!


Are you living in Sydney and need to utilise the service of a professional resume writing firm? Do you want the help of a service that understands how to grab the employers attention and tailor a message that fits their needs? Established in 2013, Client Centric has become one of the leading boutique employment services firms in Australia. They deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. Do you need help finding work and want the best available support and tools at your disposal in sending our your job applications? Client Centric write CV’s/Resumes and tailored covering letters to market job seekers full range of skills and experience, especially needed in a tough jobs market. They can also address the key selection criteria if a job in sydney you are applying for requests that this be completed as part of your application.It doesn’t matter what industry you are in, their experience is broad and includes sales, marketing, transport, logistics, engineering and accounting to name a few. Feel free to visit their website.

Client Centric Executive Employment Solutions

Professionally Written and Tailored Resume and Cover Letter writing service in Brisbane, Queensland


Established in 2013, Client Centric has become one of the leading boutique employment services firms in Australia. They deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. Since this time, they have been writing quality professionally written CV’s and Covering Letters to market the job seekers skills and experience to employers. They have been servicing all areas in Brisbane / Gold Coast and surrounding suburbs including Chermside, Moorooka, Springwood, Forest Lake, Collingwood, Upper Mount Gravatt, Wynnum, Burpengary, Rosewood, Marburg, Thomlands, South Port, Logan Village, Greenbank, Ipswich, Morayfield and Stafford. If you are living in Brisbane, it would be a good idea to have your current resume and covering letter looked at by Client Centric Executive Employment Solutions. They offer a range of packages and employment assistance for every client’s need. 

You may particularly need assistance in selling yourself on paper or promoting your skills and experience on paper. This is what they specialise in. For every CV written, they research what employers in your field are looking for and bring out the transferrable skills you have to offer, to make sure that your CV addresses the employer’s requirements. 

Client Centric Executive Employment Solutions

For more information, please visit their website: http://www.clientcentric.com.au/#!brisbane-resume-writing-services/cj0p

Are you in Sydney and need a professionally written CV/Resume and Covering Letter created?


Client Centric Executive Employment Solutions offer extensive experience and expertise in writing professionally written CV’s and Covering Letters for their clients in Sydney and surrounding suburbs. You may for example need assistance in selling yourself on paper, or simply promoting your skills and experience. Are you sending out your resume to apply for jobs in Sydney only to knockbacks? It may be wise to tailor your covering letter to the position itself. For every CV written, Client Centric research what employers in your field are looking for and bring out the transferrable skills you have to offer, to make sure that your CV addresses the employer’s requirements. They also write a selling spiel to grab the employer’s full and undivided attention.

The jobs market in Sydney is massive and broad, ranging from professional to government and trade specific positions, all across Sydney. With such a highly competitive market, it is really important that jobseekers these days do all they can to set themselves a part from the competition, which is other job seekers applying for the same job. A professionally written CV is your tool to stand out and give the application your best shot.

Client Centric Executive Employment Solutions

For more information on Client Centric’s Resume and Cover Letter writing service, please visit their website at http://www.clientcentric.com.au/#!sydney-resume-writing-services/c9jg

Why should your CV be tailored for a specific role, field of expertise or industry?


Targeted job applications are usually more effective that those which are general and not specific. If the employer is looking for a potential employee with specific skills then it would be wise for a job applicant to have a specific resume. For example, allow me to illustrate: An Investment Banker in Sydney would not normally apply by submitting their resume and covering letter for a job at a child care facility and neither would a Child Care Worker in Melbourne apply for a job at a bank by submitting their CV to perform specialist banking duties. The reason why is that both jobs and industries are vastly different and irrelevant. The target market for the investment banker are jobs in the banking and related environments. A Banker could work for a local, community bank or a large corporate bank. A person with skills in child care could work for an office with a small approved creche facility or a local child care centre. So it is about applying for tailored and relevant roles.

Client Centric Executive Employment Solutions

What really are employers looking for in a suitable job candidate?


The problem most employers find when looking for a suitable candidate is that they do not meet the requirements of both the position and the employer. Both are different and this is something that must be understood. When we submit our resume and covering letter for a job, we not only need to address the requirements of the job, that is, the functional requirements (the tasks and responsibilities assigned to the position) but also the employers needs. They are looking for someone who is flexible, reliable and genuinely keen in the job and the company itself. It is about showing the employer that you can deliver results with a motivating attitude, backed up by an already existing skills set relevant to the job.

Client Centric Executive Employment Solutions

Benefits of tailoring your covering letter to the position description


As important as it is to have a tailored and well structured CV that accurately markets your skills and experience, it is also vital to personalise the covering letter to the requirements of the position description. You can imagine just how many applications come through to employers and how many applicants send through just their resume with no covering letter. And if they do send through a covering, three common mistakes occur:

  1. Writing too much about themselves and not enough about what they have to offer the employer.
  2. Writing too little and coming across that they are not that interested in the position.
  3. Writing a covering letter that is completely irrelevant to the position advertised. 

So if on the job advert for example, they are asking for someone who has thorough knowledge of Government training programs, then it would be wise to write about your knowledge and experience on that, but keep it to a couple sentences, obviously taking into account the number of criteria.

Client Centric Executive Employment Solutions

How important is a well written CV in the process of applying for jobs?


When a warrior would go out into battle, the most important item that they would bring was their sword. A sharp sword that was long and capable of proving useful on the battlefield. The same goes for when applying for jobs. The two most important tools that you have in applying for jobs is your CV and Covering Letter. A well written, tailored and structured CV along with a personalised covering letter that addresses the requirements of the position can have a substantial impact on the results obtained from applying for relevant jobs. You only have a few minutes to grab the attention of the prospective employer, hence why it is vital to have a resume that stands out. Client Centric Executive Employment Solutions is a boutique employment services firm that specialises in writing professional and tailored CV’s to market the skills and experience of job seekers to employers.

 

The question in an interview “What pay rate are you looking for?”


You’re all excited about an up and coming interview lined up for you. The day comes, you put on your best clothes and head off for the job interview. During the interview, they may ask you what pay rate you are looking for. This is not something that you haven’t thought about. It’s serious and the pay means a lot to you. It’s the reward that you will receive for all your hard work, taking into account your skills and knowledge as well as the appropriate rate for your industry and level of position. So you might say to them a particular rate you are after, or what you were on in your last role. Some people prefer to say that they don’t have a particular rate of pay in mind, but would like to negotiate.

Whatever you say, the interviewer may just look down at your resume, think about your experience and how much they are willing to pay, then may either mention this to you or say that they will discuss it should you be successful for the position. You leave the interview feeling pretty confident.

A day later, they call you up saying that you have been successful for the position and what they are willing to pay. You negotiate over the phone and soon, come to an agreement.

What is the hidden job market and is it out of reach?


Not all positions will be advertised and this is something very important to know and understand when actively applying for jobs. Most people will tend to go to typical job search websites and submit their resume and covering letter in the hope of gaining an interview. Then their application will go into a pool of 70 or more other applicants vouching for the same position and with similar or greater skills and experience.

The hidden job market is where jobs can be found through a variety of other means than typical online applications. This is from interpersonal communication through cold calling prospective employers, networking with industry professionals via digital media platforms such as LinkedIn and potentially from undertaking volunteering with an organisation.

Tapping into the hidden job market is reachable for everyone but it does take time and effort as well as confidence. Being confident in making a call to a business and marketing your skills and experience to them and asking if there are any opportunities available. It is worth a try.

Are you applying for a job that has a ‘Key Selection Criteria’, but don’t know where to start? By Matthew Coppola


Do you need to…

  • Respond to a key selection criteria?
  • Market and sell yourself for a job?
  • Re-write and prepare a cover letter?

As the job market becomes tighter and as the supply of labour outweighs the demand in certain industries, more and more employers are opting for potential candidates to address a selection criteria before they are even considered for an interview. A well written and correctly structured selection criteria letter is the key to getting an interview and ahead of other applicants who decide either not to apply for the job because the work and effort in writing it out is too difficult for them or if they do, they write ambiguous answers that are for too long and make for a boring reading. 

Key selection criteria are especially used in the public sector by Government agencies at all levels including Local, State and Federal Government. Candidates who write good responses to the criteria are usually the first ones to be considered. So therefore it is vital that you have professionally written responses.

Some typical Key Selection Criteria questions include:

  1. Responsible and professional attitude to work and life.
  2. Ability to prioritise work and manage time effectively.
  3. Strong verbal and written communication skills
  4. Use of broad range of communication and negotiation skills.
  5. Ability to use effective questioning and active listening techniques to gather useful information.

When addressing each criterion, always remember that employers and recruitment agents are specifically looking at each question and you’re response in detail. If they feel at any point in time that you have just done a copy a paste response and did not tailor your answer to the employer, they will be put off and disregard your application for employment.  Questions are usually the same but your responses should always betweeked so that your application comes across personal to that employer.

Your answers to each criterion should have at least 1 – 2 prime and concrete examples that demonstrate your aptitude in that given area and shows you can do what they are after. We are aware that writing responses to key selection criteria can take a long time and seem like forever, which is why we are here to help. You can always reuse the letter addressing the selection criteria that we write for you again. But make sure you tweek the answers to suit. 

Client Centric Executive Employment Solutions help in addressing key criteria questions and they assist clients all over Australia. For more information, please click on the state relevant to your location:

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him more than 6 years experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. 

He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview.

What does it mean to be “Client Centric”? By Matthew Coppola


According to investopedia, the definition of ‘Client Centric’ is a:

“Specific approach to doing business that focuses on the customer. Client centric businesses ensure that the customer is at the center of a business’s philosophy, operations or ideas. These businesses believe that their clients are the only reason that they exist and use every means at their disposal to keep the client happy and satisfied.”

Read more: Client Centric Definition | Investopedia http://www.investopedia.com/terms/c/client-centric.asp#ixzz3ne3cYsdr
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Gone are the days when most people would only go to a bakery specifically for bread, then a butcher for meat, a fruit and vegetable shop for their, well, fruit and vegetables. Then a fish monger for all their seafood and if they are feeling a little excited and wanted to explore foreign food, the local italian deli for their olives, salami, ciabatta bread and so forth. Instead people are going to the major supermarkets to buy everything all in one go. Why? Well because people are time poor and they don’t want to be spending their whole afternoon going grocery shopping.

That is why more and more businesses are opting for the client centric approach to doing business. They are providing a one-stop shop for customer interested in purchasing a service or product from a particular industry. So let’s say a customer was in the market to buying a fancy watch. Well rather then going to a watch store, they can now go to a jewelry store and buy not only a watch, but a ring, bracelet and other ‘related’ or ‘complementary’ products.

However this way of doing business would probably be more suited to a service oriented type company. But the same principle still applies.

So if you want to make your company more ‘client centric’ make sure that you offer a range of services that complement each other and become more of a one-stop shop for your customers. For example, instead of just providing plumbing services, a plumber could also sell plumbing products and open their market to both corporate and residential customers.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him more than 6 years experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. 

He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview.

This article can be viewed by clicking here

“Effective job hunting is about making tailored job applications that match the vacancy and employer” By Matthew Coppola


Please take a moment now to think about the heading of this article:

“Effective job hunting is about making tailored job applications that match the vacancy and employer”

Job hunting means to be actively looking and applying for work. Scouring job vacancy websites and apps to find the right job or one that you are interested in doing. You like the employer and the job and feel that you are well suited to the position. More often than not however, many will send out job applications one after the other, with a standard covering letter, generalist resume and a couple sentences in the email saying that they are interested in the position and all about them. That’s right, all about them. 

Well it shouldn’t be all about the job seeker but rather all about the resume. You do not need to elaborate on everything you have done in your 20 year career. Rather, talk about the experience that relates to the job.

Many people send out job applications that are not tailored for the position and that actively addresses the employer’s interests. If you are a fire fighter but want to work in an accounts office, well then you wouldn’t send your firefighting resume and talk about how many fires you have eliminated when writing your job application. No, rather you would change your resume for office work and address the requirements for the position and how you feel your skills and experience would add value in that position and for the employer in meeting their business goals.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him more than 6 years experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. 

He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview.

This article can be viewed by clicking here

What makes a true Employment Consultant? By Matthew Coppola


Call it a Job Coach, Employment Advisor, Case Manager or Employment Coach, ultimately the responsibility of such a profession is to work closely with job seekers to find sustainable employment and have the support, guidance and tools needed to prepare for work, apply for work, interview well, commence employment and maintain their job. But more often than not, I see professionals in this line of work too focused on the case management side of things and not focused enough on the actual act of marketing a job seeker to an employer, coaching them to succeed in an interview and be able to deal with workplace politics and issues that arise in the course of employment.

I am a firm believer in the 80/20 rule. 80% of what we do, produces 20% of the results. So by focusing all your skills, knowledge and expertise in doing that 20% really well, you will be sure to succeed and deliver employment services in a quality manner with sustainable, long term outcomes at a high level of performance.

A true Employment Consultant will recognise this and seek to research, learn and study the art of finding a job and progressing further in their chosen field of employment. This is someone who reads books on finding a job, who listens to employers, seeks understand the job seeker and what their valuable skills and experience are and how they can market this to prospective employers. This is someone who takes an active interest in this industry and does not see it as simply a 9-5 job.

These are what I think are the top 10 skills any Employment Consultant needs to be able to succeed:

  • A good understanding and knowledge of how to market a job seeker to an employer and match the job seeker’s skills with what the employer is looking for.
  • Good understanding of the labour market and where the demand is. Where the jobs really are.
  • Superior communication skills and confidence.
  • Strong ability to assert one’s self to others.
  • Strong proficiency in finding jobs and drawing out those jobs from the unadvertised jobs market – cold calling.
  • Someone who can deal with set backs and move forward.
  • Good understanding of compliance and guidelines/service standards.
  • Knowledge of appropriate software
  • Strong interpersonal skills and the ability to build rapport effectively
  • Able to engage with and support job seekers to ensure full engagement.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him more than 6 years experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. 

He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview.

This article can also be viewed by clicking here

Coming soon: Capability Statement Writing Service at Client Centric Executive Employment Solutions


From Sales Personnel, to Marketing Personnel, Human Resources Personnel, Management Personnel and Technical Personnel.

A Capability Statement is a key tool all can use to market your company.

Client Centric Executive Employment Solutions has started offering a new service, called Capability Statement Writing and Design Services.

What is a Capability Statement?

A Capability Statement is a company marketing tool that demonstrates your company or organisation’s core competencies, accreditations and associations, as well as major achievements, key skills and expertise, experience and products/services offered.

At Client Centric, we write Capability Statements that are specific, well structured, very presentable and which market your company towards a specific target market or type of audience. The purpose of the Capability Statement is to promote your company and highlight what you have to offer and why they should do business with you.

A Capability Statement is used to communicate to potential customers, key stakeholders, suppliers and future employees about your company, what it does and what makes it different, or unique. That is, it clearly outlines your company’s key selling points, or your point of difference.

The goal of our Capability Statements is to persuade others to conduct business with your company or organisation and to help differentiate you from the competition. It is a great tool that staff can use to strengthen your corporate brand and emphasis the point of different and value you bring and why it is important to the individual reading it. That is, how it can benefit them.

More to come soon!

Article can be viewed by clicking here

Avoid lying in your resume – it will bite you back later!


We may feel that putting a little so called “white lie” on our resume will be harmless and we will justify this by saying to ourselves “I am only pronouncing my experience”. But what were really are doing is lying to ourselves and to the employer. Avoid lying in your resume, it will bite you back later!

Here are 5 reasons why it’s best to avoid lying on your resume:

1. Most important of all – it’s illegal to do so and can result in your immediate dismissal. In fact it really isn’t fair on the other candidates who are in competition with each other. If one or people lie on their resume, it makes it really unfair competition in being considered for employment.

2. Employers will do reference checks on your resume as standard procedure. They will ask your referees about what you did and clarify with them if it is true and correct.

3. If you are asked to do something at work that you said in your resume you could do, only to not be able to do it, is embarrassing and very awkward. The employer or your manager will catch on.

4. A lie is a lie. No such thing as a white lie. You either worked for that particular employer in that role, or you didn’t. There is no in between.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

If you need a new CV and Covering Letter, without the lies! Please visit: http://www.clientcentric.com.au/#!resume-writing-services/ck40

This article can also be viewed by clicking here

The 5 signs of a quality build CV, by Matthew Coppola


As it gets harder and harder to secure employment and stand out from other job candidates, it is becoming increasingly important to have a powerful resume that really sells and markets your skills and abilities to prospective employers.

Here are 5 signs of what makes a quality CV:

1. It is specific

Is your resume effectively marketing you toward one particular type of industry or role? Or does your CV have little direction about what career you are heading towards and how you define yourself in your field?

2. It is well written and structured. 

The CV must flow and be readable. Employers have limited time reading your resume so you want to make sure that it has clear headings, bullet points, and is in order from your name to the selling summary then competencies and your education and training and so forth.

3. It expands on your skills and experience and clearly outlines your success. 

Mention some of your notable achievements both at work/school. If you have recently graduated, make sure that the CV reflects the grades you achieved and some successful projects you completed. A brief summary will be sufficient.

For every job role, make a list underneath it of your achievements with that employer/in that position.

4. It is readable.

Does it sound clear to you when your read it aloud? Does it make sense? This is important. You want to impress the person looking at your CV with your exceptional skills in your attention to detail.

5. It is personalised.

Make sure that it is tailored for the positions that you are applying for. Use key words employers in the industry are looking for and make sure that your CV is a good reflection of what is best practice/desirable in the industry.

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Client Centric Executive Employment Solutions

For information on professional CV writing services, please visit http://www.clientcentric.com.au/#!resume-writing-services/ck40

You can also view this article by clicking here

Demonstrated IT Skills and Knowledge | Answering the Key Selection Criteria, by Matthew Coppolau


A common criteria question/statement for a position is that relating to your IT skills, knowledge and experience. It be may be general, for example about your knowledge of MS Office applications like Word, Excel and Powerpoint, or it may be  at a higher level and industry specific, asking about certain software applications or your skill in providing desktop support to your colleagues and/or system users.

However, for the purpose of this article, I am going to briefly talk about a typical selection criteria statement which goes like this:

Demonstrated administrative, keyboard and word processing skills, including Microsoft Office and an ability to operate independently and/or with limited supervision.

By using the word “demonstrated” they are asking for you to provide real examples or instances where you have done something and the results could be seen/verified. For this question in particular, they want to either see what jobs you did, where you utilized your administrative skills and how you made full use of Microsoft Office applications. It could be for example, your ability to write documents and reports using MS Office, or the time when you created a complex database spreadsheet by yourself using MS Excel in your time with Company XYZ.

They then go on to further ask, with proof or ‘demonstration’ that you can actually work well by yourself, or if you haven’t, that you can work well with limited supervision.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

Resume Writing Services

Selection Criteria Writing Services

This article can also be viewed by clicking here

How detailed should your resume be? By Matthew Coppola


Put yourself in the hiring manager’s shoes. Remember that when they advertise a position, you can pretty much guarantee more than 100 resumes will come flying through their inbox.

Some good, some not so good.

There will be a large portion of people applying for the job who are either not qualified for the position, are too qualified. If they are qualified to do the job they either send in a resume that does not sell them as it should and it isn’t easy to read or structured well. Then you get the few CV’s that are exceptional, detailed and relevant . These individuals are the ones who get the first pick.

Therefore in knowing this, your resume should be well detailed but at the same time it must be structured professionally, well presented, neat and easy to read. Increase the quality and conciseness of each paragraph (eg. key achievements) and decrease the quantity of information to a suitable level.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

This article can also be viewed by clicking here