Interview skills coaching in London and surrounding suburbs


Highlight your expertise.

Would you like help in responding with more confidence to perplexing interview questions? Do you find it a challenge at times in being able to highlight your strengths to a prospective company and clearly express why you would be a strong candidate for their team? 

An employer can ask you questions on why you are a better candidate in various ways.

It is good to know what the ideal applicant for the position is and clearly comprehend the job and how you are the perfect candidate.

Client Centric Executive Employment Solutions is assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. They also assist with interview skills coaching via online video link in London and surrounding suburbs. For more information, please visit:

https://www.clientcentric.com.au/londoninterviewcoaching

 Please feel free to visit their website: www.clientcentric.com.au.

 

 

What is the best minimum size font for a Resume/CV? By Matthew Coppola


Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

Generally speaking, the minimum size font (as a rule of thumb) would be best set around 9. Size 8 and below font can become more difficult to read and thereby grab the attention of the reader.

Are you interested in having your resume professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

How long should a resume typically be? By Matthew Coppola


The main point to take from this is that the resume should be written with the reader in mind. If the resume/CV is 10 pages long, the question to ask would be ‘is the person reading my application really going to read all 10 pages?’. Generally speaking, there should be a balance between a quality and conciseness and also length of reading. Some applications ask for a page CV. Others may not. It is a preference of the person’s resume to make sure that is captures the readers attention and is not too lengthy.

Are you interested in having your resume professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Is there any need to include colours in my resume? By Matthew Coppola


Colours can be an expression of creativity and certainly for a creative type resume, making use of colours and imagery of the individual’s work may actually help with their application – but it is more about showcasing their work. So, then, do colours really make a difference?

Personally, I don’t think so.

The question we want to ask ourselves, is an employer really going to choose one resume over the other because they liked the candidate’s use of the colour blue?

Again, personally, I don’t think so.

The use of black and white colours helps to make the resume look more professional and easy to read. Colours can be a distraction from what is actually written.

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Are you interested in having your resume professionally revamped and written? 

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Key selection criteria – the importance of addressing, by Matthew Coppola


Many jobs these days will ask for a set of key selection to address. Some candidates are put off from answering the criteria as part of the application, and others are happy to accept the challenge and show their strong interest in the role available.

Actually taking the time to address the required key selection criteria can certainly help with the application as it may show to the employer the potential candidate’s keenness and enthusiasm to be considered for the role.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

For more information on their key selection criteria writing service, please visit: https://www.clientcentric.com.au/selection-criteria-writing

How detailed and personalised should my response be to each key selection criteria? By Matthew Coppola


Generally speaking, every response to key selection criteria should include at least one example of how you demonstrate that you fulfil the requirements of the position and essentially the criteria statement itself.

The first and most important point that I would like to stress is that your response should really be written with the reader in mind, just like anything else put in writing. The reader will want to know about your experience and know exactly how you address the statement. Remember, the reader may be the Human Resources Manager, Recruitment Consultant or Manager/Supervisor who will be the direct report for the position.

A response to key selection criteria should be detailed and personalised by incorporating not only a relevant example but also other specific details from your experience in a clear and concise manner. It should be personalised by being less vague and general, to be more relevant and specific to you as a potential employer and what you have done in the past that meets with what they require.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

For more information on their key selection criteria writing service, please visit: https://www.clientcentric.com.au/selection-criteria-writing

How long should each key selection criteria response be? By Matthew Coppola


 

Depends.

Generally speaking, it is good for a response to be half-a-page long, although it really depends on the criteria question/statement and what is being asked.

Some employers will stipulate a word limit for each response. This may range anywhere from 300 words to 1000 words, so it makes sense to adjust the length according to the requirements of the employer and what they are asking for.

The general rule of thumb when writing out a response to key criteria is to decide what kind of examples and content will be included in the response and how much needs to be written so that the question/criteria is accurately addressed in the best possible manner.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/selection-criteria-writing

The dilemma “I am looking to move on to a new job, but I just don’t know where to start!” By Matthew Coppola


So, you are not happy working for your current employer and you have decided that now is the time to make and make that change on to a new role that will bring new challenges, excitement and most of all, a change of scenery.

But you face a dilemma.

There are so many jobs advertised out there in the open employment market and so many companies that you would love to work for. But, you have been an IT Business Analyst for the past 5 years and that’s all you really have known for quite some time now.

The first question to ask yourself is “Do I want to find another job in the same industry that I have been working in, or do I want to find a job doing something else?”.

Let’s say you decide that you want to stay practising your current field of expertise, so you search for jobs close to where you live and start applying after you have written your resume and cover letter, then tailor your cover letter for each role you are applying for.

Some candidates also identify other factors that help in their job search efforts which include:

  • Preference for location
  • Times/days I would like to work
  • Skills that I have and achievements that I have attained to
  • Preference for the industry type of employer
  • Preference for type of job – part time/full time

These are just a few of the factors that can be considered with searching for a suitable job.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/canberra-resume-writing-services

Should my cover letter be the same for every job I apply for? By Matthew Coppola


More often than not, when we are searching for jobs that we want to apply for, there is more than one job that captures our attention and motivates us to want to put forward our application.

A challenge that many people face when looking for work is finding the energy and patience to tailor an application letter for each and every job. So, many forego the task of personalising their cover letter and just write up a standard, generic type letter and send it out to all the different kind of jobs they submit their resume for.

The positive side of this (Now I am scraping to find something positive from doing this) is that you can apply for more jobs more quickly in less span of time. The downside of sending out a generic cover letter is that the document may not capture the essence of what the employer is asking for. Nor will it demonstrate to the employer that you as the candidate would particularly like to work for their company/organisation and what you can bring to the role specifically for what they are asking for.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Melbourne CV writing services and resume writing assistance:  https://www.clientcentric.com.au/melbourne-resume-writing-service

Is it Essential to Have a Professionally Written and Designed Resume? By Matthew Coppola


When an employer is going through the decision process and deciding whether or not they should offer you the job, your resume assists them to make an informed choice. Sending a cover letter along with your CV gives you a more personalised touch for the position, by answering the requirements of the position as specified in the job advertisement.

A resume is what helps you with getting your next opportunity.

Recruitment agents or employers could only devote 3 minutes or less reading through your resume, so first impressions are important.

You would want to ensure the resume jumps out at them, stands out from the rest and is informative and applicable to the employer’s requests so that it inspires them to select you for an interview.

When your resume is professionally written it helps with endorsing your career experience, knowledge and skills and assists in selling you to the company.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Melbourne CV writing services and resume writing assistance:  https://www.clientcentric.com.au/melbourne-resume-writing-service

Should I send out my resume in a picture/non-editable version or in an editable document file? By Matthew Coppola


The benefit of sending out your resume in a Portable Document Format (PDF format) is that it can be easily read on a mobile phone/table and does not require the user to have a particular word processing software to view and open the document.

Also, by putting your resume in PDF format, it can help to make sure that your resume is nice and tidy, and that there are hopefully no formatting errors when viewing the resume.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Melbourne CV writing services and resume writing assistance:  https://www.clientcentric.com.au/melbourne-resume-writing-service

Is it appropriate to put my interests and hobbies on my resume? By Matthew Coppola


The short answer is it depends. 

It really depends on what stage of your career you are at.

If you are a high school student/university graduate, then most likely you wont have a great deal of work experience and credentials behind you. By listing your interests and hobbies – with a little more detail than just a couple words – you may actually help the employer gain a good insight and understanding into you as a person and what you are interested in. These additional details can say a great deal about your qualities as a person.

If you are a more seasoned professional with years of experience and substantial qualifications behind you, then it’s best to leave it out. Some may argue that there is nothing un-professional with putting hobbies and interests in a resume, others will say that it’s not appropriate and that a resume/CV should only provide the employer with insight into you as a professional and what your expertise and abilities are, not what you enjoy doing on the weekend.

Whatever you do decide to put down in your resume, the question you may want to ask yourself before listing all your interests and hobbies is “Is this necessary and can I be giving the employer the wrong perception about what it will be like working with me?”.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Sydney CV writing services and resume writing assistance: https://www.clientcentric.com.au/sydney-resume-writing-services

Is cold calling employers to find a potential work opportunity old fashioned and not worth doing? By Matthew Coppola


The short answer is no.

Many jobs are still not advertised online or in the paper.

Some jobs are filled internally by employees within a company being the first to know about a job opening within their department or another department in the company.

Some employers and hiring managers may be interested in hiring someone, but for several reasons, they may decide not to advertise. Their preference may be to head-hunt/search for potential candidates that match with the skills and experience they are specifically after, rather than advertise and have people applying who may not be suitable.

Picking up the phone and calling a prospective employer to briefly introduce yourself to find out if your skills and experience would be of benefit to their company and of course if there is a potential job availability, can be a great way to get your foot in the door and tap in to the hidden job market.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/sydney-resume-writing-services

Why it is beneficial to keep a list of your achievements at work, by Matthew Coppola


There may have been numerous occasions throughout your time working for a company where you have achieved something that you were quite proud of and which was highly valued by your employer.

One achievement may be that you brought on a new major client or it may be a change in policy/procedure which you development and implemented that resulted in a noticeable improvement in efficiency at work. Whatever the achievement may be, it is something that you would want to remember and keep track of.

The benefit in keeping a list of your achievements at work is that when you apply for another job, you can add those achievements into your resume to demonstrate clearly to the employer that you not only performed the required duties of your position, but you also when that step further and attained to a number of achievements while performing your role.

A potential employer may than feel that if you have achieved so much in your last role, that you may also do the same for their company and deliver more than what is expected of you.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/melbourne-resume-writing-service

 

How can I condense my resume? By Matthew Coppola


You may be looking at your resume thinking that is far too long, messy and unstructured. Your resume may be 7 or 9 pages long, but you really want to keep all the information in because you feel that you have a lot to offer and that a prospective employer needs to know this. So, faced with such a dilemma, what options do you really have?

Generally speaking, it’s good for a resume/CV to be around 4 – 6 pages long, depending on your profession or trade. More technical resumes require extra information to be included in that would otherwise not be needed for non-technical resumes.

One option available to you is to read through all your responsibilities and experience, then try to shorten the sentences by either removing unnecessary information or re-writing a long sentence into a short one with the same meaning.

An example of this would be:

  • LONG – Managing all administrative personnel (including part-time/full-time staff members) by overseeing their work, providing direction and training. 
  • SHORT – Managing administrative staff by providing direction, supervision, and training. 

With the sentence above, I have omitted information such as the nature of all the staff member’s employment – full time and part time.

Also, the words staff members and personnel were used – so I took out both and replaced them with the one word – staff.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Importance of displaying positive body language in an interview setting, by Matthew Coppola


Sometimes it doesn’t matter what we say or how we say something. Because if our body language – that is our physical mannerism and stature – does not match up with what we are saying, then the message that we are trying to get across will be skewered and misinterpreted.

In fact, research suggests that our body language accounts for upwards of 90% of our communication and what we are really trying to say.

This really is why it is so important to be aware of our own body language, particularly in an interview setting where the interviewer may be reading into everything we say and do in front of them.

I will address a couple areas where we need to be mindful of our body language in an interview setting:

Face to face sitting in front of an interviewer – This can be very daunting. We might feel as though we are being interrogated and there is a bright light shining in our eyes! Okay, I am exaggerating here. But the fact of the matter is, it’s not easy being in front of another person knowing full well that they are trying to make a decision on whether to hire you or not, and it all rests upon what you say and do.

So try to have an open posture and keep your hands clasped together. Don’t fidget. And if naturally, you are someone that uses your hands when talking, try to keep this minimal and relevant to what you are saying. Try to avoid crossing your arms or resting your hands on your legs like you are ready to finish up with the interview.

Facial expressions – Don’t be afraid to smile or show facial expressions. Obviously, don’t overdo it. But show a nice smile and use your facial expressions intermittingly.

To sit back or not. To lean forward or not. What should I do?? Help! – There is nothing wrong with sitting back or leaning forward. Or doing both intermittingly in the course of the interview. Just avoid slouching and coming across disinterested. If you are trying to make a point or elaborate on something, feel free to lean forward but not too much.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website at: https://www.clientcentric.com.au

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

They also assist former Australian Defence personnel and their partners with their job applications into civilian employment. Further details can be found at: https://www.clientcentric.com.au/defencetransition

 

 

 

What it means to actually tailor a cover letter for a position, by Matthew Coppola


A clothing tailor will make sure that your suit, shirt and pants are made to fit your body shape and preferences for comfort. They make sure that your suit is tailor made for you. When you try on the suit, they want you to feel that it was made exactly for you and that it fits like a glove.

The same is true for a tailoring a cover letter for a particular position.

The whole purpose of tailoring a cover letter is to create an impression that your letter was made for the employer. That is, it fits their position – like a glove. Many cover letters fail because they are too general, broad and open ended. Sometimes a candidate will write too much about themselves, and not what they can do for the employer.

Put yourself in the shoes of an employer seeking to fill a position and so decides to create a job advertisement.

They are setting aside a large sum of money to invest in another employee, or it may be the first person they are about to hire. So there is a fair amount of money on the line and they want to make sure that they hire the best candidate for the position. Someone that will bring in more value and contribute more than what they are being paid to do.  Although not all employers would feel this way,  the main point is that an employer wants someone who is genuinely interested in the role and genuinely interested in contributing their time and expertise to the benefit of the employer and their operations.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: https://www.clientcentric.com.au/resume-writing-services

They also assist former Australian Defence personnel and their partners with their job applications into civilian employment. Further details can be found at: https://www.clientcentric.com.au/defencetransition

Please feel free to visit their website: www.clientcentric.com.au.

Life after the defence – Dealing with unstructured days and flexibility in the workplace, by Matthew Coppola


A career in the military can be very structured and regimental. Not surprising then that it can be rather challenging for a former defence personnel member in handling the unstructured days and flexibility that present themselves at a workplace in a civilian setting. Not knowing what each day will bring and what will need to be done, and not having a proper structure for each day can be very hard to adjust to.

A good way of handling this challenge is to have a set structure that allows for the normal set day to day activities that won’t change, such as working Monday to Friday, 9am-5pm, as well as time set aside for any social activities and other extra-curricular activities or family time. In structuring your job, it’s a good idea to take note within the working week of all the standard and typical duties that you will be performing, and rather than setting those activities for particular times (ie. 3 – 5pm ‘Write up reports’) allow for a longer period of time, say the whole day and then list those activities/tasks which you can then cross off once completed.

This isn’t the most perfect way of structuring and unstructured day, but at least it helps to provide you with a measure of structure and orderliness to your day.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: https://www.clientcentric.com.au/defencetransition 

Please feel free to visit their website: www.clientcentric.com.au.

 

Making the move into the civilian workforce after service in the Defence, by Matthew Coppola


For many servicemen and servicewomen, coming out of the Defence force and into employment in a civilian setting can be a very daunting move, and for good reason.

There are many different types of duties and areas of responsibility that do not apply to a civilian job. Many former Defence service people may feel that a potential employer will not understand what skills they have, or how relevant and valuable their experience may be to an employer’s business or community organisation.

It is therefore up to the individual to make it clear to the employer what they can contribute with their transferable skills and experience coming out of the Army, Navy or Airforce.

Sure, there are many duties that a soldier may find irrelevant and not needed in the Australian labour market. But there are also many qualities and skills that prospective employers will find valuable in hiring a former soldier. These can include:

  • Excellent time management abilities – Being able to prioritise and stay organised, ready to handle any change in circumstances that may come their way.
  • Strong interpersonal skills – Being able to converse with just about anyone, even in the most distressing and difficult circumstances, especially when it comes to conflict resolution and negotiations.
  • Self-discipline and focus – Being able to correct oneself, stay focused on the task/s at hand and motivate oneself.
  • The ability to act and think with conciseness and focus – Even under the most stressful of situations.
  • Excellent team working skills – Soldiers are well known for their ‘camaraderie’ and supporting one another while out in the field.
  • Specific technical/artistic and/or professional expertise and skills – Many soldiers obtain a trade or a technical qualification that equip them with skills that they can use in the civilian workforce. These can include skills in carpentry, electrical, plumbing, administration, project management and so forth.

In the up and coming articles, I will talk more about the many ways that Defence personnel can make the transition out of the Defence force and into the civilian workforce with ease.

Stay tuned!

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: https://www.clientcentric.com.au/defencetransition 

Please feel free to visit their website: www.clientcentric.com.au.

Interview question: How would you deal with the resulting situation? By Matthew Coppola


During the interview, the prospective employer may pose a question about a scenario that may be problematic to see what your response would be to that situation and how you would manage it.

You are put under pressure to think then and there what it is that you would do in such a situation.

Before making a reply, think about exactly what it is that the employer is trying to find out and how that situation relates to the job that you are applying for.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website at: https://www.clientcentric.com.au

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

Interview question: Why haven’t you gone further in your profession? By Matthew Coppola


The employer may be curious as to what your career goals are. Are you career driven? Or are you contempt with your current role? Or is there something holding you back from moving further in your profession.

Avoid taking it personal.

At the end of the day, you don’t really need to justify as to why you haven’t gone further in your career. There may be a multitude of reasons for this.

Maybe quite simply you are not career minded, nor do you have great expectations of yourself in the future. Maybe you are contempt with your current state of employment and the level of workload that you have is just enough to cope with.

Or it may be that you genuinely have tried to move up into a higher paying position with more responsibility. Your reasons for this may be varied too. But you have not been successful in moving up because either you don’t have the skills to or you don’t have enough experience that will meet the essential requirements of the new position.

 

Its best to show a contempt attitude with your current level of employment by talking about all your accomplishments, what you have learnt, how good you are at your job or certain aspects of it, and that you are happy either way whether you move up or stay in your current role and just do really well, that is, perfect your role.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching

 Please feel free to visit their website: www.clientcentric.com.au.

Interview question: How are you a greater choice than the other applicants that have applied? By Matthew Coppola


The employer will usually ask this kind of question near the end of an interview. 

The employer may be looking for you to sell yourself a bit more. They are looking for you to give them a good reason why they should hire you and not the other candidates.

An employer can ask you questions on why you are a better candidate in various ways.

You need to know what the ideal applicant for the position is and clearly comprehend the job and how you are the perfect candidate.

Don’t go over the top with your response. You most likely wont meet or know who the other applicants are.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/resume writing, addressing key selection criteria and writing tailored covering letters to help you with give your best foot forward to an employer.

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: http://www.clientcentric.com.au/interview-coaching

Please feel free to visit their website: www.clientcentric.com.au.

Answering the interview question: What does your job involve currently on a daily basis? By Matthew Coppola


Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

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First impressions count!

The employer has read your resume. They want to hear you talk about your experience. 

Even though the explanation on your resume is descriptive and understandable, when answering this question, you are best to concentrate on what the position your applying for is about and miss all the unnecessary extra information.

It would be unwise to respond by stating everything that is already mentioned on your resume. You want to concentrate mostly on the parts of your current job that relate to the position you are going for.

You don’t want the employer to become uninterested in you.

When talking about your responsibilities and what your job involves, make it interesting and expand on what you do and how the tasks you perform relate to the overall purpose of the position.

Show enthusiasm and interest in what you do. It’s best not to come across uninterested even if you really don’t like what you do for work. Your attitude to work no matter what kind of job it may be, can reflect on you as a person and as a potential employee.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching

 Please feel free to visit their website: www.clientcentric.com.au.

 

How to answer the interview question: “Why are you changing jobs?” By Matthew Coppola


This is a common question that employers ask during the interview.

 

The employer doesn’t want someone half-hearted about their decision to change employment.

To be half-hearted means that you are neither here nor there. The main thing is that you come across credible.

When you desire to want to leave your job, there can be many circumstances surrounding your decision. Some of the reasons can be that:

  • You honestly want a job that brings with it new challenges
  • You are searching for better prospects and more opportunities.

But above all, try and avoid saying anything negative about the company or that you had issues and matters unresolved with your superiors or teammates.

Always put other organisations, companies and individuals in a positive light.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with putting your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

Please feel free to visit their website: www.clientcentric.com.au.

 

Answering the interview question: “How did you get your last position?” By Matthew Coppola


This is a very common question that always tends to come up and often, we can find ourselves unprepared.

Even though this is a small, but straight forward question, an employer, will ask this question because it gives them an understanding of countless different areas.

It helps them to visualise your job search process and what you do to find work and secure employment.

You can interpret this question in two different ways and need to ensure you cover all areas:

Firstly, you need to address how you found your last job, whether if it was through a recruitment agency, head-hunted, etc.

Secondly, you need to address how you got the job – how you persuaded your current employer that you were the best person for the position. A career is a pathway, a measure of your success in your field of expertise. It’s viewed differently to ‘a job’. A job is something that is more of a means to an end. A task/activity/project that needs to be performed. A career is something more, it can be multiple jobs but on the same path to maybe a promotion or greater industry expertise and skill level to the point that you are possibly leading others.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with giving your best foot forward to an employer.

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

Please feel free to visit their website: www.clientcentric.com.au.

How to answer the interview question: “Tell us a bit about yourself?”


This question is best answered in a succinct, straight to the point, professional but personal manner.

The employer wants to know about you, mainly on a professional level but also personally.

Now the employer is not wanting to know everything there is to know about your personal life and everything you have done up until now.

The employer wants to know about your passions with work, career goal, experience in a nutshell, three of your strongest skills and even what your favourite hobby is as well as anything else about you aside from work that helps them get to know the real you, and not see you as just a professional or an employee, but someone who loves following .

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: http://www.clientcentric.com.au/interview-coaching-for-melbourne

 Please feel free to visit their website: www.clientcentric.com.au.

How to answer the interview question: “Why should we hire you?” By Matthew Coppola


This really is your chance to demonstrate to the interviewer why you are a great candidate for the role and the value that you can bring their company.

Think carefully about what it is that they are looking for. You will be able to find this under the key selection criteria or requirements of the position on the job advertisement. The value that you can bring in the role you are being interviewed for should relate back to the requirements. Pick 3. It will be easier to remember. For example, if they are looking for someone who is excellent at engaging clients and building solid working relationships, then it would be a good idea to say that you are very good at nurturing existing relationships as has been seen in your past role/s where you…..for company… and so forth. If you are going to make a bold statement to sell yourself to the employer, it’s a good idea to back yourself up with evidence of this.

Stick to 3 reasons why they should hire you and it would even be a good idea at the end of mentioning your 3 reasons to be more specific about what you can do for their company if they hire you.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: http://www.clientcentric.com.au/interview-coaching-for-sydney

 Please feel free to visit their website: www.clientcentric.com.au.

How long should my responses be in addressing key selection criteria?


It’s a good idea for the response to be about 2 solid paragraphs, of about less than half a page long. Think about the person who has to read your responses to each of the key selection criteria (and there may be up to 15 to address) and how long it has to take for them to read through your responses, with another 5 or 10 applications to go through after.

You don’t want to put the employer off your application.

You want to encourage them to continue reading and vie for their attention. Every sentence must be easy to read and understand. Most important of all, it must accurately address the criteria and if the criteria has two parts to it, it should at least address all 2 parts as best as you can.

Most jobs these days have a set of key selection criteria to address and it helps the employer to sift out those applicant whom may not be really interested in the role or if they are genuinely suitable for the role, will actually take the time to complete the required criteria.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: http://www.clientcentric.com.au/sydney-selection-criteria-writing

 Please feel free to visit their website: www.clientcentric.com.au.

Should I include a covering letter in my application?


The short answer is yes. The covering letter is a very important part of your job application. Sending out your resume provides the employer with information about you and what skills and experience you have. The covering letter takes the next step further by explaining exactly how you meet their requirements and why you want to work for their company and what you can do for them. It’s not only polite and respectful, but it’s also professional and shows genuine interest in the company and the job. It can say to the employer “this person wants to work for me. They really want the job and they know what we are after and can meet our requirements.”

Generally a covering letter can be about 1 page long unless the job application specifies otherwise.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further details can be found by visiting: http://www.clientcentric.com.au/sydney-resume-writing-services

 Please feel free to visit their website: www.clientcentric.com.au.

Help with answering the interview question: “What are your weaknesses?” By Matthew Coppola


We all have weaknesses either personally or professionally. In this case, the weaknesses that we are referring to are the flaws that as an employee you have or have demonstrated at work in one way or another, either just once or continuously. It might be that you find it really hard to talk to customers. Or it may be that you always arrive late to client meetings. By posing this question to an interviewee, the employer is trying to find out what they are up for if they do hire you so there are no surprises. This question is usually asked either after or before the question “What are your strengths?”, so the employer is trying to learn about you and identify if there are any areas that you can improve on or they need to be aware of prior to hiring you.

Whatever your weakness is that you have identified, it is always a good idea to mention what it is that you are doing about it. That is, what you are doing to improve and overcome this weakness. For example, you might say that you tend to over-analyse. But to overcome this, when you find yourself over-analysing, you stop and then look at the situation holistically, etc.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

 They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: http://www.clientcentric.com.au/interview-coaching

 Please feel free to visit their website: www.clientcentric.com.au.

How important is it to have my CV professionally written? By Matthew Coppola


Your resume/CV helps an employer make a well-informed decision on their whether to hire you or not. It is usually accompanied by a cover letter that takes the next step further to being more personalised and tailored for the role, by addressing the requirements as stipulated in the job advertisement or position description.

Your CV is what helps to ‘get your foot in the door’ so to speak. The employer or hiring agent may spend less than 3 minutes going through your CV. So first appearances are everything and you want to make sure that it grabs their attention and is informative and relevant enough to their hiring needs to encourage them to pick up the phone and invite you in for an interview. That is why it is good to have your CV professionally written to help make sure that your CV promotes your skills and experience and helps to sell you to the employer.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Further information can be found at: http://www.clientcentric.com.au/sydney-resume-writing-services

 Please feel free to visit their website: www.clientcentric.com.au.

 

A handy work wear guide for Men and Women, created by T.M Lewin


Promoting and marketing yourself as a jobseeker is a process with many moving parts. Crafting an appealing resume, sourcing prospective employers, completing applications, and eventually gaining and mastering interviews. These steps become milestones in the process.

Creating the right professional image is more important than one may think. When preparing for an interview, briefing yourself on the company, the position, and your past experience are all more commonly prepared strategies. Many candidates forget to consider the office culture and professional dress codes.  Although dress codes are subjective to company, culture, location, and field of work they are important to consider. We have all wondered….

Am I wearing an appropriate outfit?

Is this underdressed or overdressed? Too casual?

Do I wear the same outfit at a digital start up compared to a working for a large conglomerate?

The uncertainties can surely impact one’s confidence in these high stake situations.

Personal and professional appearances are important, the age-old expression to dress for success is something that stands true and can actually impact a job offer. Interpersonal communication studies have proven that people form opinions of others on their appearance alone. In under a minute we formulate judgements on others by the way they speak, look, and carry themselves nonverbally. In an interview, this is not an ignorable factor.

British work-wear retailers T.M.Lewin have crafted the handy guide below to help us navigate what to wear and when. This guide is filled with style tips and advice to further your professional image. If you happen to be in need of a smarter look for your upcoming interview, T.M.Lewin are the experts. Check out the impressive range of men’s shirts; formal to casual & timeless basics for the for the ladies.

tmlewin_whattoweartowork_x2_v03-1

Is volunteer work useful and beneficial? By Matthew Coppola


Although it is unpaid, pursuing volunteering work can be a great way to gain new skills and experience one would not otherwise be given the opportunity if it was a paid job.

An employer may not want to hire someone because they lack of skills in a certain area or experience in an industry. This can certainly make it very difficult to secure employment.

Although there some organisations that set up volunteering work in a variety of industries and this may certainly be a great idea to look into. Volunteering work is a great way not only to gain new experiences but can also be great to put on your resume. Some employers are even happy to provide a letter of testimony that explains what they individual did and how well they performed.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

How can I best market myself to an employer? By Matthew Coppola


Employers are interested in what you have to offer them and so they are looking for a justifiable reason to invest in you by providing you with employment. Their investment for a 40 hour work week is to obtain productivity out of you and in turn make more money and grow their business.

So the question you may ask yourself is:

How best can I market myself to an employer and show them that I have the skills that they need to perform the required duties?

First step is to work out exactly what kind of requirements needs to be fulfilled for a particular position that you want to apply for. Most job advertisements these days will list these. You should at least try and qualify for 90% of those requirements, but of course circumstances vary.

“try and qualify for 90% of those requirements”

Next step is to work out exactly what it is you have to offer to meet those requirements. Best way to approach this is to think about all the transferrable skills and relevant experience you have developed over the course of your working life together with the skills/aptitudes gained from your studies. This is why work experience/voluntary work and undertaking courses and education are great ways you can develop some valuable skills and experience you can put on your resume.

The final step is to match your skills and experience that you have come up with to the requirements of the position and make sure most of these are explained in your covering letter and at least highlighted in your CV.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

What does it mean to show a lack of confidence at an interview? By Matthew Coppola


Confidence can be defined as the feeling we have about ourselves or someone else that something can be accomplished. Naturally becoming a so called ‘confident person’ is not something that necessarily happens overnight. But developing a level of confidence on a particular area, topic or matter can happen sooner with practice. It is common for an employer to mention that a job seeker lacked confidence during their interview. But what does that really mean? Signs that an interviewee is lacking confidence include twitching, speaking quietly  and even by talking too much. The best way to show confidence during an interview is to practice first beforehand by doing a couple mock interviews with a friend or family member, focusing on your strengths, what you have to offer, why you want the job and areas where you feel you add value and can contribute in the role. It is natural to be nervous and that can sometimes make us feel less confident!.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Why is being dishonest in submitting job applications unacceptable? By Matthew Coppola


A person may naturally be a good, honest hearted person, but that does not necessarily stop them from performing acts of dishonesty.

This can be particularly true with applying for work. An individual may feel that if they cut out some truths or include some small lies in their job application, they will have a better chance of securing their desired job.

Dishonesty in the workplace is real and is a big problem for many employers and recruiters.

Acts of dishonesty in the workplace and job searching include lying on a resume, fabricating employer referees, changing job titles that appear more prestigious and even adding in made-up education details.

Job application dishonesty is wrong because it creates unfair advantages for those who lie in their application documents.

If an employer finds out that a job seeker lied in their application, they may take critical action and the job seeker may not be offered the job.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

Interview coaching for IT professionals delivered by an experienced and knowledgeable coach


Are you in the IT sector applying for work and feel that you really could benefit with some guidance and help with being interviewed for a job? Many interviews these days consist of a panel of interviewers of 2 or more individuals, which may include both the Human Resource Manager and/or the IT Manager/Team Leader. They will most likely ask you a series of questions both behavioural, technical and general type questions to see if you are a good fit for their team and to test your knowledge and capabilities. John Coppola is an interview coach with Client Centric Executive Employment Solutions based in Australia but he also delivers interview coaching for clients overseas.

ABOUT JOHN – INTERVIEW COACH

John Coppola is an Engineering and IT professional with over 30 years experience.

John has had an extensive career in the IT industry in which he has held a variety of technical and leadership roles for a number of major IT companies in Perth, where he has led large mult-disciplinary teams. Staff that he has mentored, guided and supervised range from project managers right through to software engineers. John has worked in software and hardware development. He has managed multi-million dollar bespoke projects for both government and private organizations and has worked extensively in the mining industry. 

He has held many senior roles and personally recruited many staff during his career. He has also managed and mentored many teams and colleagues and is therefore well qualified to provide coaching advice for interview skills.

He understands how an interviewee needs to clearly express themselves to the interviewer in answering both technical and behavioural questions as well as in actually selling themself for the position. 

CONTACT

Please visit www.clientcentric.com.au and contact us today.

The benefits of utilizing an interview coaching service and what it can mean for you .


For most of us, securing a job is a 3 step process. This includes first applying for the job by submitting your resume and cover letter as well as any other supporting documentation, then being called in for an interview and if successful, accepting or rejecting the offer followed by negotiation. But the most important part really is the step of being interviewed. It can make or break our chances of securing the job no matter how good our application is or our potential as a employee with the company.

Being interviewed and handling the interview well is almost like an art. We need to present well, speak well and get along with the interviewer/s. Most interviews consist of one person or a panel of people, asking a series of question both behavioral, job specific and general in nature. No matter how good someone can be at their job, they may struggle with being interviewed. They may say the wrong thing or the right thing but in the wrong way, speak too short, too long or not show enough understanding or experience. First impressions count in an interview.

Client Centric Executive Employment Solutions offers interview coaching via Skype, Phone or Face-Face (Perth & Melbourne, Australia only) and the session is designed to provide you with some confidence and understanding of how to respond to a variety of questions that may be asked of you. The benefits to you can be:

  • Improved confidence
  • Better understanding of how to approach certain questions
  • Understanding of how to market one’s strengths
  • How to demonstrate and align experience and value to the role being interviewed for.

Visit their website: www.clientcentric.com.au and they would be more than happy to assist you and work out a suitable time and day convenient for you.

 

Ways you can sell yourself in the interview and on your resume


At the end of the day, no matter how good your resume is or how incredible your credentials and experience look on paper, what matters most is your ability to really sell yourself to the employer by demonstrating with solid evidence why you are a suitable candidate for the job. So I have put together a list of areas that you can focus on and highlight in your CV, covering letter and in the interview:

Your employment history

The employer wants to hear about how many years of experience you offer. What you did in those roles that are relevant to the job and being specific in explaining this.

Your education

Great, you have completed a course or tertiary qualification. Tell the employer about the units you studies, the results you achieved and what new skills you have gained from completing the course.

Improvements in percentages and numbers

Okay so you increased your performance targets. But what were those targets in numbers and what is the significance to the employer in reaching or exceeding those targets. What is the benchmark? Let’s get some figures mentioned.

Client Centric Executive Employment Solutions

Interview tips


“The interview is your opportunity to really highlight your skills, experience, strengths and how you can successfully perform the role”*

 “Do your research about the company, understand the role and visualise yourself performing the duties of the position, thinking back to your own experience and what you have to offer”*

“It is good to have at least 2 or 3 examples prepared that you can think of which demonstrate 3 of the requirements for what makes a suitable candidate”*

“When talking about your strengths, back yourself up with examples and prove to the interviewer you have demonstrated in past roles application of your strengths”*

“There is no point making up something and then being caught out by the employer. If you don’t know something, say that you don’t know. Don’t lie.”*

“Your first impression is everything. Arrive at least 15 minutes early. Dress professionally and respectful. “*

“If being interviewed by a panel, make sure that you maintain eye contact with everyone, keeping your main contact with the person asking you the question”*

“If you left on bad terms for your last employer, avoid saying anything negative about them. It doesn’t look professional and drops the conversation to a negative level which is what you don’t want*

“The interview is your chance to really draw attention to your skills, experience, strengths and how you can successfully perform the position”*

“Try and do as much research about the company, as you can, learn about their industry and even better, find out about the latest developments”*

“If you don’t understand the question being asked of you, don’t be afraid to ask them to clarify the question”

 “If you don’t know something, avoid making up an answer, but rather tell the truth and what understanding or similar knowledge you do have”*

www.clientcentric.com.au

 

 

Tips For Job Seekers And Graduates


  1. “You only have a few minutes to grab the employer’s attention. You want to make that time count and ensure that they continue reading on”*
  2.  “The CV is the best tool that you have to securing an interview. Which is why it makes it so important to have a CV that really sells and markets your full skills”*
  3. “You have the vision. You have the drive. Now it’s time to put your newfound skills to work for you”*
  4. “Graduates really need to highlight to employers what they have to offer, what they learnt, understand, their strengths and the value that they can contribute with their existing skills, not what they are going to learn”*
  5. “The CV is the best tool that a graduate has to securing an interview. Which is why it makes it so important to have a CV that really sells and markets their full skills and abilities”*
  6. “A CV for a graduate needs to focus and highlight the skills gained from their studies as well as the transferrable skills from past employment”*
  7. “The CV is the best tool that a graduate has to securing an interview. It is vital to a have a CV that really sells and markets their newfound skills and capabilities”*
  8. “Competition for graduate jobs is tough. How important it is then the have a CV that captures the employer’s attention”*
  9. “It is so important to do your research, learn about the company, visualise yourelf performing the responsibilities of the job and really think about what it is that you can contribute to the role*
  10. “Focus on your honest strengths and highlight your transferrable skills and abilities gained from your past employment however unrelated it may be to the job you are going for”*
  11. You have the energy. You have the passion and committment. Now it’s time to put your newfound skills to work for you and help you stand out”*
  12.  “Simply having a degree is not always enough to encourage the employer to want to interview you. You need to also prove that you understand what you learnt and that you can perform the role successfully”*
  13. “The CV is the best tool that a graduate has to securing an interview. “*
  14. “Find out what is happening in the industry that your potential employer is in and take an interest in their company and new developments in the industry”*
  15. “Learn about the company. Understand the role and what you would be doing. Think of the value you can bring and why you really want the position”*
  16. “It is so important to have a CV that really sells and markets your full skills and abilities and shows the employer that you can perform the role”*
  17. There is nothing more appealing to an employer than a job candidate that actually takes an interest in the job, the prospective employer, the industry and in actually trying to show that they understand the role and what they can do for the company.” *
  18. “Focus on what you did best in your studies and what you really learnt and how you can apply it to the position and contribute value for the employer”*
  19. “Focus not just on the qualification itself, but also the skills that you learnt from the individual units or learning modules”*
  20. “The CV is the best tool that a graduate has to securing an interview. Which is why it makes it so important to complement it with a covering letter that addresses what makes a suitable candidate for the position”*
  21. “Too often graduates rely on having just the qualification written on paper to securing a graduate job. It is more than that. The employer wants to see what you can do for them and how successfully you can perform the role”*
  22. “If you want an employer to take an interest in you. Take an interest in them and the job they are potentially hiring your for”*
  23. “A tailored CV is 50% there. The next 50% is a tailored covering letter”*
  24. “2 – 3 paragraphs with a proper introduction, body and conclusion. Don’t waffle and most importantly, make sure the response flows”*
  25. “Be specific and straight to the point, answer the question and most importantly tie it back to your experience and even better, a past example.”*
  26. A LinkedIn profile provides an employer with a more detailed understanding about your professional endeavors and interests in the industry and your role”*
  27. “A complementing LinkedIn profile to your resume is a great way to establish a professional reputation in the industry and network with likeminded professionals and recruiters” *

 www.clientcentric.com.au

 

Applying for jobs in Brisbane and sending out your resume


In addition to sending your resume and covering letter out online to apply for jobs in Brisbane, you may also want to try cold calling businesses. For example, lets say that you are applying for administrative positions. You may want to cold call real estate agents, accounting firms to name a few. When calling, you may have a spiel that goes as follows:  “Hi my name is Steven, I have a strong background in administration and reception work, I am currently looking for work I was wondering if there may be an opportunity for casual/part time work at your business”… This is a great way to find work and tap into the hidden jobs market. Client Centric offer a service where they can professionally write you a new CV and Covering Letter as well as address the key selection criteria should a job request this as part of your application.

A CV writing service in Sydney you can trust!


Are you living in Sydney and need to utilise the service of a professional resume writing firm? Do you want the help of a service that understands how to grab the employers attention and tailor a message that fits their needs? Established in 2013, Client Centric has become one of the leading boutique employment services firms in Australia. They deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. Do you need help finding work and want the best available support and tools at your disposal in sending our your job applications? Client Centric write CV’s/Resumes and tailored covering letters to market job seekers full range of skills and experience, especially needed in a tough jobs market. They can also address the key selection criteria if a job in sydney you are applying for requests that this be completed as part of your application.It doesn’t matter what industry you are in, their experience is broad and includes sales, marketing, transport, logistics, engineering and accounting to name a few. Feel free to visit their website.

Client Centric Executive Employment Solutions

Professionally Written and Tailored Resume and Cover Letter writing service in Brisbane, Queensland


Established in 2013, Client Centric has become one of the leading boutique employment services firms in Australia. They deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. Since this time, they have been writing quality professionally written CV’s and Covering Letters to market the job seekers skills and experience to employers. They have been servicing all areas in Brisbane / Gold Coast and surrounding suburbs including Chermside, Moorooka, Springwood, Forest Lake, Collingwood, Upper Mount Gravatt, Wynnum, Burpengary, Rosewood, Marburg, Thomlands, South Port, Logan Village, Greenbank, Ipswich, Morayfield and Stafford. If you are living in Brisbane, it would be a good idea to have your current resume and covering letter looked at by Client Centric Executive Employment Solutions. They offer a range of packages and employment assistance for every client’s need. 

You may particularly need assistance in selling yourself on paper or promoting your skills and experience on paper. This is what they specialise in. For every CV written, they research what employers in your field are looking for and bring out the transferrable skills you have to offer, to make sure that your CV addresses the employer’s requirements. 

Client Centric Executive Employment Solutions

For more information, please visit their website: http://www.clientcentric.com.au/#!brisbane-resume-writing-services/cj0p

Are you in Sydney and need a professionally written CV/Resume and Covering Letter created?


Client Centric Executive Employment Solutions offer extensive experience and expertise in writing professionally written CV’s and Covering Letters for their clients in Sydney and surrounding suburbs. You may for example need assistance in selling yourself on paper, or simply promoting your skills and experience. Are you sending out your resume to apply for jobs in Sydney only to knockbacks? It may be wise to tailor your covering letter to the position itself. For every CV written, Client Centric research what employers in your field are looking for and bring out the transferrable skills you have to offer, to make sure that your CV addresses the employer’s requirements. They also write a selling spiel to grab the employer’s full and undivided attention.

The jobs market in Sydney is massive and broad, ranging from professional to government and trade specific positions, all across Sydney. With such a highly competitive market, it is really important that jobseekers these days do all they can to set themselves a part from the competition, which is other job seekers applying for the same job. A professionally written CV is your tool to stand out and give the application your best shot.

Client Centric Executive Employment Solutions

For more information on Client Centric’s Resume and Cover Letter writing service, please visit their website at http://www.clientcentric.com.au/#!sydney-resume-writing-services/c9jg

Why should your CV be tailored for a specific role, field of expertise or industry?


Targeted job applications are usually more effective that those which are general and not specific. If the employer is looking for a potential employee with specific skills then it would be wise for a job applicant to have a specific resume. For example, allow me to illustrate: An Investment Banker in Sydney would not normally apply by submitting their resume and covering letter for a job at a child care facility and neither would a Child Care Worker in Melbourne apply for a job at a bank by submitting their CV to perform specialist banking duties. The reason why is that both jobs and industries are vastly different and irrelevant. The target market for the investment banker are jobs in the banking and related environments. A Banker could work for a local, community bank or a large corporate bank. A person with skills in child care could work for an office with a small approved creche facility or a local child care centre. So it is about applying for tailored and relevant roles.

Client Centric Executive Employment Solutions

What really are employers looking for in a suitable job candidate?


The problem most employers find when looking for a suitable candidate is that they do not meet the requirements of both the position and the employer. Both are different and this is something that must be understood. When we submit our resume and covering letter for a job, we not only need to address the requirements of the job, that is, the functional requirements (the tasks and responsibilities assigned to the position) but also the employers needs. They are looking for someone who is flexible, reliable and genuinely keen in the job and the company itself. It is about showing the employer that you can deliver results with a motivating attitude, backed up by an already existing skills set relevant to the job.

Client Centric Executive Employment Solutions

Benefits of tailoring your covering letter to the position description


As important as it is to have a tailored and well structured CV that accurately markets your skills and experience, it is also vital to personalise the covering letter to the requirements of the position description. You can imagine just how many applications come through to employers and how many applicants send through just their resume with no covering letter. And if they do send through a covering, three common mistakes occur:

  1. Writing too much about themselves and not enough about what they have to offer the employer.
  2. Writing too little and coming across that they are not that interested in the position.
  3. Writing a covering letter that is completely irrelevant to the position advertised. 

So if on the job advert for example, they are asking for someone who has thorough knowledge of Government training programs, then it would be wise to write about your knowledge and experience on that, but keep it to a couple sentences, obviously taking into account the number of criteria.

Client Centric Executive Employment Solutions

How important is a well written CV in the process of applying for jobs?


When a warrior would go out into battle, the most important item that they would bring was their sword. A sharp sword that was long and capable of proving useful on the battlefield. The same goes for when applying for jobs. The two most important tools that you have in applying for jobs is your CV and Covering Letter. A well written, tailored and structured CV along with a personalised covering letter that addresses the requirements of the position can have a substantial impact on the results obtained from applying for relevant jobs. You only have a few minutes to grab the attention of the prospective employer, hence why it is vital to have a resume that stands out. Client Centric Executive Employment Solutions is a boutique employment services firm that specialises in writing professional and tailored CV’s to market the skills and experience of job seekers to employers.

 

The question in an interview “What pay rate are you looking for?”


You’re all excited about an up and coming interview lined up for you. The day comes, you put on your best clothes and head off for the job interview. During the interview, they may ask you what pay rate you are looking for. This is not something that you haven’t thought about. It’s serious and the pay means a lot to you. It’s the reward that you will receive for all your hard work, taking into account your skills and knowledge as well as the appropriate rate for your industry and level of position. So you might say to them a particular rate you are after, or what you were on in your last role. Some people prefer to say that they don’t have a particular rate of pay in mind, but would like to negotiate.

Whatever you say, the interviewer may just look down at your resume, think about your experience and how much they are willing to pay, then may either mention this to you or say that they will discuss it should you be successful for the position. You leave the interview feeling pretty confident.

A day later, they call you up saying that you have been successful for the position and what they are willing to pay. You negotiate over the phone and soon, come to an agreement.

What is the hidden job market and is it out of reach?


Not all positions will be advertised and this is something very important to know and understand when actively applying for jobs. Most people will tend to go to typical job search websites and submit their resume and covering letter in the hope of gaining an interview. Then their application will go into a pool of 70 or more other applicants vouching for the same position and with similar or greater skills and experience.

The hidden job market is where jobs can be found through a variety of other means than typical online applications. This is from interpersonal communication through cold calling prospective employers, networking with industry professionals via digital media platforms such as LinkedIn and potentially from undertaking volunteering with an organisation.

Tapping into the hidden job market is reachable for everyone but it does take time and effort as well as confidence. Being confident in making a call to a business and marketing your skills and experience to them and asking if there are any opportunities available. It is worth a try.

Are you applying for a job that has a ‘Key Selection Criteria’, but don’t know where to start? By Matthew Coppola


Do you need to…

  • Respond to a key selection criteria?
  • Market and sell yourself for a job?
  • Re-write and prepare a cover letter?

As the job market becomes tighter and as the supply of labour outweighs the demand in certain industries, more and more employers are opting for potential candidates to address a selection criteria before they are even considered for an interview. A well written and correctly structured selection criteria letter is the key to getting an interview and ahead of other applicants who decide either not to apply for the job because the work and effort in writing it out is too difficult for them or if they do, they write ambiguous answers that are for too long and make for a boring reading. 

Key selection criteria are especially used in the public sector by Government agencies at all levels including Local, State and Federal Government. Candidates who write good responses to the criteria are usually the first ones to be considered. So therefore it is vital that you have professionally written responses.

Some typical Key Selection Criteria questions include:

  1. Responsible and professional attitude to work and life.
  2. Ability to prioritise work and manage time effectively.
  3. Strong verbal and written communication skills
  4. Use of broad range of communication and negotiation skills.
  5. Ability to use effective questioning and active listening techniques to gather useful information.

When addressing each criterion, always remember that employers and recruitment agents are specifically looking at each question and you’re response in detail. If they feel at any point in time that you have just done a copy a paste response and did not tailor your answer to the employer, they will be put off and disregard your application for employment.  Questions are usually the same but your responses should always betweeked so that your application comes across personal to that employer.

Your answers to each criterion should have at least 1 – 2 prime and concrete examples that demonstrate your aptitude in that given area and shows you can do what they are after. We are aware that writing responses to key selection criteria can take a long time and seem like forever, which is why we are here to help. You can always reuse the letter addressing the selection criteria that we write for you again. But make sure you tweek the answers to suit. 

Client Centric Executive Employment Solutions help in addressing key criteria questions and they assist clients all over Australia. For more information, please click on the state relevant to your location:

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him more than 6 years experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. 

He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview.

What does it mean to be “Client Centric”? By Matthew Coppola


According to investopedia, the definition of ‘Client Centric’ is a:

“Specific approach to doing business that focuses on the customer. Client centric businesses ensure that the customer is at the center of a business’s philosophy, operations or ideas. These businesses believe that their clients are the only reason that they exist and use every means at their disposal to keep the client happy and satisfied.”

Read more: Client Centric Definition | Investopedia http://www.investopedia.com/terms/c/client-centric.asp#ixzz3ne3cYsdr
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Gone are the days when most people would only go to a bakery specifically for bread, then a butcher for meat, a fruit and vegetable shop for their, well, fruit and vegetables. Then a fish monger for all their seafood and if they are feeling a little excited and wanted to explore foreign food, the local italian deli for their olives, salami, ciabatta bread and so forth. Instead people are going to the major supermarkets to buy everything all in one go. Why? Well because people are time poor and they don’t want to be spending their whole afternoon going grocery shopping.

That is why more and more businesses are opting for the client centric approach to doing business. They are providing a one-stop shop for customer interested in purchasing a service or product from a particular industry. So let’s say a customer was in the market to buying a fancy watch. Well rather then going to a watch store, they can now go to a jewelry store and buy not only a watch, but a ring, bracelet and other ‘related’ or ‘complementary’ products.

However this way of doing business would probably be more suited to a service oriented type company. But the same principle still applies.

So if you want to make your company more ‘client centric’ make sure that you offer a range of services that complement each other and become more of a one-stop shop for your customers. For example, instead of just providing plumbing services, a plumber could also sell plumbing products and open their market to both corporate and residential customers.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him more than 6 years experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. 

He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview.

This article can be viewed by clicking here

“Effective job hunting is about making tailored job applications that match the vacancy and employer” By Matthew Coppola


Please take a moment now to think about the heading of this article:

“Effective job hunting is about making tailored job applications that match the vacancy and employer”

Job hunting means to be actively looking and applying for work. Scouring job vacancy websites and apps to find the right job or one that you are interested in doing. You like the employer and the job and feel that you are well suited to the position. More often than not however, many will send out job applications one after the other, with a standard covering letter, generalist resume and a couple sentences in the email saying that they are interested in the position and all about them. That’s right, all about them. 

Well it shouldn’t be all about the job seeker but rather all about the resume. You do not need to elaborate on everything you have done in your 20 year career. Rather, talk about the experience that relates to the job.

Many people send out job applications that are not tailored for the position and that actively addresses the employer’s interests. If you are a fire fighter but want to work in an accounts office, well then you wouldn’t send your firefighting resume and talk about how many fires you have eliminated when writing your job application. No, rather you would change your resume for office work and address the requirements for the position and how you feel your skills and experience would add value in that position and for the employer in meeting their business goals.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him more than 6 years experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. 

He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview.

This article can be viewed by clicking here

What makes a true Employment Consultant? By Matthew Coppola


Call it a Job Coach, Employment Advisor, Case Manager or Employment Coach, ultimately the responsibility of such a profession is to work closely with job seekers to find sustainable employment and have the support, guidance and tools needed to prepare for work, apply for work, interview well, commence employment and maintain their job. But more often than not, I see professionals in this line of work too focused on the case management side of things and not focused enough on the actual act of marketing a job seeker to an employer, coaching them to succeed in an interview and be able to deal with workplace politics and issues that arise in the course of employment.

I am a firm believer in the 80/20 rule. 80% of what we do, produces 20% of the results. So by focusing all your skills, knowledge and expertise in doing that 20% really well, you will be sure to succeed and deliver employment services in a quality manner with sustainable, long term outcomes at a high level of performance.

A true Employment Consultant will recognise this and seek to research, learn and study the art of finding a job and progressing further in their chosen field of employment. This is someone who reads books on finding a job, who listens to employers, seeks understand the job seeker and what their valuable skills and experience are and how they can market this to prospective employers. This is someone who takes an active interest in this industry and does not see it as simply a 9-5 job.

These are what I think are the top 10 skills any Employment Consultant needs to be able to succeed:

  • A good understanding and knowledge of how to market a job seeker to an employer and match the job seeker’s skills with what the employer is looking for.
  • Good understanding of the labour market and where the demand is. Where the jobs really are.
  • Superior communication skills and confidence.
  • Strong ability to assert one’s self to others.
  • Strong proficiency in finding jobs and drawing out those jobs from the unadvertised jobs market – cold calling.
  • Someone who can deal with set backs and move forward.
  • Good understanding of compliance and guidelines/service standards.
  • Knowledge of appropriate software
  • Strong interpersonal skills and the ability to build rapport effectively
  • Able to engage with and support job seekers to ensure full engagement.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Holding a graduate degree in Commerce, majoring in Economics at Curtin University, as well as a post graduate certificate in Career Education and Development at RMIT University, Matthew brings with him more than 6 years experience working in the fields of business development, marketing, soft-skills training and employment services industry. He has gained significant exposure in working with employers in sourcing staff as well as assisting jobseekers in promoting and marketing themselves to employers and securing sustainable employment outcomes. He is currently working in Disability Employment Services where he assists clients with mental health disabilities in finding and keeping satisfying and gainful employment and helping them overcome and work around barriers to employment. 

He has helped many job seekers secure employment by training and coaching them in the art of being interviewed and giving the interviewer a positive and lasting impression. He knows how to sell and market a job seeker to an employer and he imparts this knowledge to his clients in helping them sell and market themselves in an interview.

This article can also be viewed by clicking here

Coming soon: Capability Statement Writing Service at Client Centric Executive Employment Solutions


From Sales Personnel, to Marketing Personnel, Human Resources Personnel, Management Personnel and Technical Personnel.

A Capability Statement is a key tool all can use to market your company.

Client Centric Executive Employment Solutions has started offering a new service, called Capability Statement Writing and Design Services.

What is a Capability Statement?

A Capability Statement is a company marketing tool that demonstrates your company or organisation’s core competencies, accreditations and associations, as well as major achievements, key skills and expertise, experience and products/services offered.

At Client Centric, we write Capability Statements that are specific, well structured, very presentable and which market your company towards a specific target market or type of audience. The purpose of the Capability Statement is to promote your company and highlight what you have to offer and why they should do business with you.

A Capability Statement is used to communicate to potential customers, key stakeholders, suppliers and future employees about your company, what it does and what makes it different, or unique. That is, it clearly outlines your company’s key selling points, or your point of difference.

The goal of our Capability Statements is to persuade others to conduct business with your company or organisation and to help differentiate you from the competition. It is a great tool that staff can use to strengthen your corporate brand and emphasis the point of different and value you bring and why it is important to the individual reading it. That is, how it can benefit them.

More to come soon!

Article can be viewed by clicking here

Avoid lying in your resume – it will bite you back later!


We may feel that putting a little so called “white lie” on our resume will be harmless and we will justify this by saying to ourselves “I am only pronouncing my experience”. But what were really are doing is lying to ourselves and to the employer. Avoid lying in your resume, it will bite you back later!

Here are 5 reasons why it’s best to avoid lying on your resume:

1. Most important of all – it’s illegal to do so and can result in your immediate dismissal. In fact it really isn’t fair on the other candidates who are in competition with each other. If one or people lie on their resume, it makes it really unfair competition in being considered for employment.

2. Employers will do reference checks on your resume as standard procedure. They will ask your referees about what you did and clarify with them if it is true and correct.

3. If you are asked to do something at work that you said in your resume you could do, only to not be able to do it, is embarrassing and very awkward. The employer or your manager will catch on.

4. A lie is a lie. No such thing as a white lie. You either worked for that particular employer in that role, or you didn’t. There is no in between.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

If you need a new CV and Covering Letter, without the lies! Please visit: http://www.clientcentric.com.au/#!resume-writing-services/ck40

This article can also be viewed by clicking here

The 5 signs of a quality build CV, by Matthew Coppola


As it gets harder and harder to secure employment and stand out from other job candidates, it is becoming increasingly important to have a powerful resume that really sells and markets your skills and abilities to prospective employers.

Here are 5 signs of what makes a quality CV:

1. It is specific

Is your resume effectively marketing you toward one particular type of industry or role? Or does your CV have little direction about what career you are heading towards and how you define yourself in your field?

2. It is well written and structured. 

The CV must flow and be readable. Employers have limited time reading your resume so you want to make sure that it has clear headings, bullet points, and is in order from your name to the selling summary then competencies and your education and training and so forth.

3. It expands on your skills and experience and clearly outlines your success. 

Mention some of your notable achievements both at work/school. If you have recently graduated, make sure that the CV reflects the grades you achieved and some successful projects you completed. A brief summary will be sufficient.

For every job role, make a list underneath it of your achievements with that employer/in that position.

4. It is readable.

Does it sound clear to you when your read it aloud? Does it make sense? This is important. You want to impress the person looking at your CV with your exceptional skills in your attention to detail.

5. It is personalised.

Make sure that it is tailored for the positions that you are applying for. Use key words employers in the industry are looking for and make sure that your CV is a good reflection of what is best practice/desirable in the industry.

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Client Centric Executive Employment Solutions

For information on professional CV writing services, please visit http://www.clientcentric.com.au/#!resume-writing-services/ck40

You can also view this article by clicking here

Demonstrated IT Skills and Knowledge | Answering the Key Selection Criteria, by Matthew Coppola


Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

close up photography of woman sitting beside table while using macbook
Addressing key selection criteria isn’t easy. But there is help out there.

A common criteria question/statement for a position is that relating to your IT skills, knowledge and experience. It be may be general, for example about your knowledge of MS Office applications like Word, Excel and Powerpoint, or it may be  at a higher level and industry specific, asking about certain software applications or your skill in providing desktop support to your colleagues and/or system users.

However, for the purpose of this article, I am going to briefly talk about a typical selection criteria statement which goes like this:

Demonstrated administrative, keyboard and word processing skills, including Microsoft Office and an ability to operate independently and/or with limited supervision.

By using the word “demonstrated” they are asking for you to provide real examples or instances where you have done something and the results could be seen/verified. For this question in particular, they want to either see what jobs you did, where you utilized your administrative skills and how you made full use of Microsoft Office applications. It could be for example, your ability to write documents and reports using MS Office, or the time when you created a complex database spreadsheet by yourself using MS Excel in your time with Company XYZ.

They then go on to further ask, with proof or ‘demonstration’ that you can actually work well by yourself, or if you haven’t, that you can work well with limited supervision.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

Resume Writing Services

Selection Criteria Writing Services

This article can also be viewed by clicking here

How detailed should your resume be? By Matthew Coppola


Put yourself in the hiring manager’s shoes. Remember that when they advertise a position, you can pretty much guarantee more than 100 resumes will come flying through their inbox.

Some good, some not so good.

There will be a large portion of people applying for the job who are either not qualified for the position, are too qualified. If they are qualified to do the job they either send in a resume that does not sell them as it should and it isn’t easy to read or structured well. Then you get the few CV’s that are exceptional, detailed and relevant . These individuals are the ones who get the first pick.

Therefore in knowing this, your resume should be well detailed but at the same time it must be structured professionally, well presented, neat and easy to read. Increase the quality and conciseness of each paragraph (eg. key achievements) and decrease the quantity of information to a suitable level.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

This article can also be viewed by clicking here

What are the reasons behind an employer saying no to my application? By Matthew Coppola


It happens all the time. We apply for a job or a number of jobs, only to receive an email from the prospective employer saying that our application was successful. Or we attended an interview or a number of interviews only to be called up and told that we were unsuccessful. Does this sound familiar?

Have you ever spoke to your friends and family about your endeavors in finding work and they end up putting your name in front of someone with connections to your family member or fried. But later after the person interviewed you informally, ends up telling you that they will not be hiring you.

The feelings that arise in ourselves are of despair, resentment and sometimes, anger. In the end, we ask ourselves the question:

What are the reasons behind an employer saying no to my application?

Now there are many, many reasons as to why an employer has said no to your application. You need to put yourself in the employer’s shoes. Remember that they have a business to run. There is an opportunity cost to hiring someone. They could save that money for advertising, pay someone else to do the job or not hire at all and save money for themselves. They may have a particular idea in their mind of what the ideal candidate is. And those attributes may not necessarily fit what you bring. They may also feel that if they hire you, it will set you up for failure because you really do not meet the inherent requirements of the job.

So never feel bad and blame yourself for your application being rejected. The employer will have their reasons. It is a lot easier for them to turn down your application then go through all the heartache and feelings of guild and anxiety if they hire you and things don’t work out.

Author: Matthew Coppola, Client Centric Executive Employment Solutions.

This article can also be viewed by clicking here

A new perspective on a famous quote, By Matthew Coppola


A famous quote is:

“Your goal should be out of reach, but not out of sight”

In reading it, I feel we could add a new perspective to this quote:

“Your goal shouldn’t be out of reach, nor should it be out of sight”

At the end of the day, it is very important to set realistic, achievable goals. They should be within reach reach and should be in sight and viewed as  something with a little determination and perseverance, can certainly be achieved!

Author: Matthew Coppola

Client Centric Executive Employment Solutions

This article can also be viewed by clicking here.

Using the STAR method in addressing the Key Selection Criteria, by Matthew Coppola


More and more jobs these days request applicants to submit not only their current CV and a covering letter, but also another letter to address the key selection criteria (KSC). The KSC is made up of a series of questions or statements that relate to the requirements of the position and then you need to address each criteria with at least 1-2 paragraphs of how your skills, experience, abilities and knowledge meet their requirement/s. The number of KSC “criterions” vary from position to position, however generally there will be 6 – 8 criteria that need to be addressed.

Many public service, community and health organisations request a KSC to be addressed, but these days as the number of job seekers looking for work increases, and the competition in the labour market increases, many private businesses and corporations are attaching at KSC to their advertised positions.

If you come across a key selection criteria for a job and you are really stuck as to how to answer each criterion, then I welcome you to utilise a professional service. Client Centric Executive Employment Solutions offer a service where they address the key selection criteria for you.

The STAR (Situation, Task, Action, Result) format is a technique you can use to assist in addressing each criteria.

The first part of your answer should be a selling statement like “I possess excellent communication skills….and I am….

Then you back that up with an example by using the STAR method:

Situation – Present a recent example/challenge/issue/achievement you were in and briefly explain the context

Task – What did you need to do or trying to accomplish?

Action – What exactly did you end up doing, if it was in steps, list these

Result – What was the outcome? If positive, explain benefits/value, if negative, explain what your resolution was.

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Author: Matthew Coppola

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

Client Centric Executive Employment Solutions

– This article can also be viewed by clicking here

How many pages should a resume/CV be? By Matthew Coppola


Recently, I was asked by a client what the recommended length of their resume should be. Now, this really depends on your occupation and level of technical expertise.

As a general rule of thumb, I believe that a good length CV should be about 4 – 5 pages long, if you can genuinely justify the extra information you are presenting.

You may have 20 years experience and over that time have held many jobs. In that case, try to limit your career history so that the resume fits at 4 pages. I suggest that you put on the front page a section entitled “Career summary” and list all your employment positions to date and include job title, company you worked for and length of tenure.

For technical oriented resumes, like that for Engineers, IT professionals and technicians, I suggest expanding the resume out to 5/6 pages to allow for information about your technical expertise.

Remember the at the end of the day, the person reading your resume for consideration is time poor. They have 100 other resumes to go through.

This is why it’s so important to have a professional and well written structured CV/Resume. I welcome you to engage in a professional CV writer by contacting Client Centric Executive Employment Solutions.

You can visit their website at www.clientcentric.com.au

Interview suggestion: Mention money/figures/percentage increases in your last job at next interview/on CV


Companies are and always will be concerned about money and the financial value in hiring you over someone else because of the skills/experience you bring that they feel is valuable to their company. In other words, the return on investment (ROI) is higher with you then another potential candidate.

So as you think about your achievements and write them down on your resume, think about what dollar value or percentage increases you have achieved*

*(if due to company confidentiality you are legally not allowed to, then under no circumstances should you mention dollar value/percentage increases – please refer to your current/previous employer for information regarding this).

You may wish to mention achievements such as that you reduced costs by 15% because your employer implemented your suggestions, or that you undertook a promotional campaign that brought in more than $50,000 in revenue, etc.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Why it’s important to thoroughly read the position description, by Matthew Coppola


Most jobs that are advertised by companies large enough to hire more than 10 staff will come with a position description or otherwise known by the acronym ‘PD’ in human resources language. The PD will include a range or information for the applicant, including information about the company, their policies and etiquette and details about the job including statement of duties and key responsibilities. The PD may even come with a “Key Selection Criteria” that needs to be addressed as a separate document along with your resume and covering letter in the application.

It is very important that you take the time to read over the position description and thoroughly understand exactly what the job will involve and how it fits in with the overall goals and mission of the organisation/firm. Read over the key duties and responsibilities, think about whether or not you have actually performed the duties or something similar. If you have not performed one or more of the job duties, think about what transferable skills/abilities you have that you could use to justify that you can perform the required task/s.

For PD’s with a key selection criteria, read over each criteria/statement and make sure that you understand what they are asking from you. If you properly understand the criteria/s, you will be able to answer them as effectively as possible. If you really don’t understand/interpret the selection criteria, you may wish to contact the nominated person on the PD or better yet, seek the services of a professional who will answer the key selection criteria for you with high quality responses. Client Centric Executive Employment Solutions offer a profession selection criteria writing service and you can visit their page by clicking here.

The better understanding you have about the job and what is involved, the better you will be equipped and prepared to answer questions in the interview and be able to ascertain yourself as someone who is well equipped to do the job!

– this article can also be viewed by clicking here

Author: Matthew Coppola

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Top 5 ways to write high quality responses to key selection criteria


Here are our top 5 ways you can write high quality responses to a key selection criteria :

1. Limit each response to half a page or less depending on the max number of pages required on the position description.

2. Use key words and key duties in the position description, re-worded in your responses.

3. Make sure every paragraph has an introduction, body and conclusion.

4. Use relevant and specific examples and tie them in to a statement that confirms you meet the criteria.

5. Read it over and aloud, make sure that grammar and punctuation is correct and it reads well.

At Client Centric Executive Employment Solutions we provide a service where we address the key selection criteria for you.

If you want a job, just ask for it! By Matthew Coppola


Ask for the job

The simple fact is that employers will not come to you. You need to go to them. Cold calling or cold canvassing employers means approaching employers directly either by phone or in person and either asking them for work or saying that you are really keen to work for their company in a particular role and if any opportunities come up in the future, that you would love to be the first to be told. Cold calling literally means ringing strangers and asking for work. It’s best that you be well equipped to do this after you’re armed with sound knowledge of the industry or company.

  • Familiarise yourself with person who has the power to hire you, ask for their name, keep a record of it and touch base with them in the future – give them a good 6 weeks if no work is available then.
  • Practice your opening line, including proving your knowledge of and specific attraction in that company.
  • Mention how you can benefit and add value to their company.

Depending on the type of work, your goal in calling the employer should be to make arrangements to go visit them or email off your resume, after which you can then follow up.

At Client Centric Executive Employment Solutions we offer a CV Writing service where we will professionally write you a new and expertly worded resume and covering letter which you can send to the prospective employer after you have made the cold call. This way they will not only be impressed with your initiative and enthusiasm, but will also be attracted to your resume and take the time to read it.

Author: Matthew Coppola

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Sydney Resume Writing Services|Client Centric Executive Employment Solutions


Employment solutions that work.

Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobartand Canberra.

We provide a resume writing service in Sydney and service all areas including:

  • CBD, Inner West and Eastern Suburbs
  • North Shore and Northern Beaches
  • North West and Hills District
  • Parramatta and Western Suburbs
  • Ryde and Macquarie Park
  • Southern Suburbs and Southerland Shire
  • South West and M5 Corridor

For more information, please visit our website by clicking here

Brisbane Resume Writing Services | Client Centric Executive Employment Solutions


Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobart and Canberra.

We provide a resume writing service in Brisbane and service all areas including:

  • Western Suburbs and Ipswich
  •  CBD and Inner Suburbs
  • Bayside and Eastern Suburbs
  • Northern Suburbs
  • Southern Suburbs and Logan

For more information, please visit our website by clicking here

Perth Selection Criteria Writing Services


Employment solutions that work.

Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobartand Canberra.

Writing successful responses that are specific, concrete and relevant.

A well written and correctly structured Selection Criteria (SC) letter is the key to getting an interview and ahead of other applicants who decide either not to apply for the job because the work and effort in writing it out is too difficult for them or if they do, they write ambiguous answers that are far too long and make for a boring reading.

The person reading your application letter has limited time to go through every applicant. They will browse through your letter addressing the SC and if upon reading a couple sentences that takes their interest, will most likely add you to the short listed pile.

As the job market becomes tighter and as the supply of labour outweighs the demand in certain industries, more and more employers are opting for potential candidates to address a SC before they are even considered for an interview.

Key SC are especially used in the public sector by Government agencies at all levels including Local, State and Federal Government. Candidates who write good responses to the criteria are usually the first ones to be considered. So therefore it is vital that you have professionally written responses to the criteria of your chosen job.

When addressing each criterion, always remember that employers and recruitment agents are specifically looking at each question and you’re response in detail. If they feel at any point in time that you have just done a copy a paste response and did not tailor your answer to the employer, they will be put off and disregard your application for employment.  Questions are usually the same but your responses should always be twitched so that your application comes across personal to that employer.

Your answers to each criterion should have at least 1 – 2 prime and concrete examples that demonstrate your aptitude in that given area and shows you can do what they are after. We are aware that writing responses to key selection criteria can take a long time and seem like forever, which is why we are here to help. You can always reuse the SC letter we write for you again but make sure you twitch the answers to suit. 

Every selection criteria that we address is personalised and extensive research is undertaken to write quality answers.

When addressing the key selection criteria, we make sure that each answer is maximum half a page long and specifically addresses the statement or question being asked.

We conduct extensive research by going through the position description and deciphering what the employer is looking for, what is involved in the role and then using terminology used in the job description and including it where appropriate when making an answer to each criterion.

We follow the ‘SAO’ approach when writing out a response. This is is by addressing the “Situation”; “Action” and “Approach”. Each answer is also structured to have an introduction, body and conclusion which then ties everything neatly in a readable and understandable manner. In writing out each response we believe it to be very important to be truthful and positive, not exaggerating or downplaying your skills, capabilities and experience.

Addressing Key Selection Criteria   Writing Services Australia Wide.

Servicing all states including Melbourne, VIC | Brisbane, QLD | Adelaide, SA |

Perth, WA | Sydney, NSW | Canberra, ACT | Hobart, TAS | Darwin, NT

including suburbs and regional areas. 

Our SelectionCriteria Packages

Simple and easy process from consultation to delivery.

Initial consultation.

We make initial contact with you by phone/email for a brief discussion regarding the services you require and any specific requests. We also discuss your background and experience and what direction you would like your career to head.

Preparation.

We then ask if you can send us your existing resume along with 1- 2 examples of how you meet each criteria. Dot points will suffice. We will also need a copy of the position description. 

Contact.

Once we have all the information we need we can proceed, but if there is anytime else we need to know we will get in contact with you

Payment.

Full payment will need to be made upfront to confirm your booking.

Timeframe.

Depending on current workload, we usually ask for around 3 – 4 working days to have the final draft back you for your review.

Delivery.

We will send the documents to you ready for your review and to see if you would like any changes or additions made and we will make them accordingly.

Revision.

Once you have made your review of the new documents we then make those changes, send it back to you and commence working on the next service paid for (ie. Job application service or LinkedIn profile).

Get in contact with us today.

 For personal attention, please feel free to call Matthew or Alana on 0415 559 233 during business hours*.

 *If you are unable to get in contact with us immediately, please feel free to submit your details using the ‘contact us’ form and we will get in contact with you as soon as possible. Alternatively you can email us at: info(at)clientcentric.com.au and we will get back to you as soon as possible.

Or visit us by clicking here

Melbourne Resume Writing Services


Are you currently living in Melbourne and looking for work?

Are you finding that no matter how many applications you send out, employers are not contacting you to come in for an interview?

Do you feel that your resume does not sell you as well as it should?

At Client Centric Executive Employment Solutions, we provide a professional resume writing service tailored for all professions and trades for client in Melbourne and surrounding suburbs. We do not use standard templates, but instead take the time to personalise every resume/CV we write and market each client to their full potential.

The work that we do in designing, structuring and re-writing for immediate impact will ensure the recruitment consultant and hiring manager continues to read more. The work that we do for you involves:

  • Proof-reading for grammar and punctuation checks.
  • Designing the resume to look professional and be highly presentable.
  • Writing a short, captivating summary that identifies you in your field and promotes you.
  • Writing the resume to market and sell you to the prosepctive employer.
  • Conducting research to find out what employers are currently looking for in your field and making sure the resume addresses their requirements and your experience is made relevant.
  • Creating a detailed  resume but not cluttering it – we make sure that everything is in structure.
  • We put headlines for better reading and to draw the employers attention.
  • We also use industry specific vocabulary and terms employers are using and appropriately include these in the resume and covering letter.

According to the 2013 ABS Labour Force Survey, the participation rate (number of people who are either employed or are actively looking for work) in Melbourne was 65.5% with the unemployment rate being 6%. More recently (Nov. 2014) the unemployment rate is standing at 6.3%.

With less jobs available and more jobseekers applying for jobs, this increases the competition in the jobs market and makes it more difficult for jobseekers to find gainful employment. We help jobseekers to be more competitive and have the edge of their competitors by writing them a professional and tailored resume.

We encourage you to visit us by clicking here for more information on our resume writing service for clients in Melbourne, Victoria.

Follow us on LinkedIn today for information on our services, latest articles and special offers!


linkedinWe welcome you to follow us on LinkedIn, the social networking space for professionals which is fast becoming an excellent networking arena for employers, job seekers and recruiters to connect and share synergies.

If you already have a LinkedIn account you can follow us by visiting:

http://www.linkedin.com/company/all-jobs-resume-writing-services-australia?trk=nmp_rec_act_company_photo

If you don’t have an account, it is easy to set up and at present (November, 2014) it’s free for a standard registration.

Here at Client Centric Executive Employment Solutions, we regularly post new articles, updates on our services, discounts and special offers and more on our own company LinkedIn page. We already have 67 followers and counting!

We look forward to seeing you on LinkedIn!

Interview Skills Coaching and Training in Melbourne | Client Centric


We are proud to announce our new service – Interview skills coaching and training in Melbourne!

Are you as a jobseeker…

  • Nervous during interviews?
  • Unsure how to sell yourself?
  • Looking for one-one guidance?
  • Keen to make a good impression

It doesn’t matter what level of experience or skills you have, everyone can benefit from interview training.

Attending a job interview can seem like a really daunting exercise, but it need not to be. The nerves, anxieties and tensions that naturally flare up both before and during an interview can sometimes be too much for some, regardless of how skilled or experienced they are in their profession.

Here at Client Centric, we provide an one on one Interview Coaching and Training Service in Melbourne to help you gain the confidence needed to perform well at job interviews and overcome those nerves. The advice and suggestions will be tailored and specific to your needs.

We provide this service at your place of residence or another location within Melbourne that is preferable to you. We provide this service on weekends and out of business hours (after 5 pm) which gives you the flexibility and convenience.

Each session runs for about 1.5 hours however if you feel you would like a number of sessions we are happy to quote you accordingly. 

We provide practical, tailored one-on-one support and guidance that works.

Matthew Coppola will be your interview skills coach and trainer. He is very experienced and qualified to help and guide you.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers.

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

Tailored assistance for you. 

  • How to effectively make us of questioning techniques

  • How to start and end an interview and how to compose yourself when asked difficult questions

  • Ways you can build rapport with the interviewee/s

  • How to using probing techniques to find out more about the company and the job

  • How to read and understand the interviewee/s body language

  • How to communicate well and present yourself professionally – manage your own body language.

  • Typical questions you might be asked and what answers you can give.

  • Mock interview session and feedback provided about your performance.

  • Typical industry specific questions and scenarios that you might come across.

  • How to deal with group interviews and set yourself a part from the rest.

How Our Personal Job Application Service Works – Client Centric Executive Employment Solutions


Let us take the stress out of applying for jobs and do it on your behalf! We adopt a proactive approach to helping you get an interview from your new resume and cover letter by actively applying for jobs on your behalf. This then allows you to save time and the financial costs of having to apply for jobs on online via job search websites such as Seek.com.au and Careerone.com.au.

We search for suitable jobs that you have the particular skills and talents they need, find out exactly what the job will entail and tailor your cover letter accordingly and submit your application online.

We also create you an email address that we send job application emails and BCC you in each email.

For this service we do require written consent to look and apply for jobs on your behalf and creating syndicate email address for you.

This can be a standalone service or as a package with your new resume and cover letter.

For more information please visit http://www.clientcentric.com.au/#!reverse-marketing-service/cma1

What are some typical selection criteria type questions/statements? By Matthew Coppola


At Client Centric we provide a service where we write out the responses to the key selection criteria.
At Client Centric we provide a service where we write out the responses to the key selection criteria.

Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

apple business computer connection
Frustrated with addressing key selection criteria? Client Centric.com.au can help!

Uncovering the meaning behind certain selection criteria statements and questions can be tricky. You may wonder what they mean by ‘explain’ ‘demonstrate’ or ‘proven experience in’ and added to that the actual criterion may be lengthy or short and have complicated, non-layman words that really don’t make a lot of sense at all. However we will attempt to try and explain some meanings behind trypical questions and what your response would be like.

 Current knowledge of legislative obligations for Equal Opportunity, Disability Services and Occupational Safety and Health, and how these impact on employment and service delivery.

In this question you are being asked to address that you meet the requirement of having up to date or ‘current’ knowledge (or understanding, familiarity, proficiency, experience) of the present legislative obligrations and then it goes on to list what they are. Now you may have had to keep abreast of these legislation back in 1998 but this is not what they want, they want someone who has kept abreast at present of these legislation and what they mean.

 Demonstrated ability to plan deliver, facilitate and evaluate learning opportunities and in service programs using a variety of sources.

 In this question you are being asked to address how and where in your past employment history have you demonstrated, that is, shown or proven that you delivered, facilitated and evaluated…and so on. They want to see specific instances (maybe 2 or 3) where you demonstrated these and who they employer was and your job title ofcourse.

—–—

Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

How to prepare questions to ask at your interview, by Matthew Coppola


SBeing asked questions at an interview can be like the media questioning a politiciano you have finally go the the interview stage and they tell you its next Monday at 4:00 pm. And you are excited as anything, probably throwing your fists  in the air, jumping up and down in hysterics! But then it dawns upon you that they are going to ask you serious questions and probe you to see how good you really are for the job. Remember that probably 5 other people also got the call and are being interviewed too. So you have some competition on your hands!

Next step is to start thinking and mentally preparing yourself for the questions that will come at you. Some may be directly related to your abilities and if you have what it takes. Some though will be indirect. You are there as a participant being interview, not an observer watching on the sidelines. The spotlight is on you! This is a meeting and like most meetings, every participant needs to prepare and especially if they are having a part in contributing to the discussion.

Get ahead of the competition (the other interviewees) by thinking about the kind of questions that would show you have a good understanding and knowledge of the employers’ business operations. Demonstrate that you have done your research and taken an active interest in them. After all, they are doing so for you!

You could say something along these lines (for a business real estate/operations management role:

From having a good look through your company website, I noticed that your management team are planning to acquire a new office block on county street in West Meadows. I am wondering will I be managing this acquisition or has this already been settled now?

This kind of questioning will demonstrate to the employer that you are already thinking about the job and what value you will add. It shows initiative and a desire to succeed. You are taking an interest in something that could affect your role!

So demonstrate and prove that you did your homework by asking specific and interesting questions about the role and the company.

 

—–—

Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

 

Why it’s important to write a ‘thank you letter’ after your interview, by Matthew Coppola


It is very important and can even persuade a potential employer to hire you, by sending a thank you letter or email right after an interview. Most employers appreciate the effort and initiative taken by the interviewees when they follow up right after the interview. If you have an interview soon, my recommendation is to follow up with a brief and straight to the point note emailed to the employer, but do so within 24 hours of the meeting. Your resume got you to the interview. The interview will get you to the short-listing and consideration stage. The thank you letter will help you get you to the job offer stage.

Now just how much percentage increase in chance the follow up letter provides, well that’s debatable. Even a 1% increase is better than nothing!

A brief, concise, ‘no pressure to hire me’ thank you letter demonstrates that you take initiative and are genuinely interested in the employer, the job and your career. Its shows that you saw the interview not just being a numbers game, but a chance to work for a great employer in a job that you want to sink your feet in and stay there!

For help with resume writing, addressing and responding to key selection criteria, cover letter writing and more, please visit www.clientcentric.com.au

 

—–—

Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

 

How important is it to dress well at work? By Matthew Coppola


Wearing clean, appropriate, practical and presentable clothes is very important for the workplace. It is one way to demonstrate to an employer that you appreciate your job and have respect for not only your company and the employer, but also yourself. Wearing clean clothes means that they don’t smell and are ironed; so if you sweat at work one day, be sure to wash your clothes – unless you work in a job that is completely outdoors. What makes clothing “appropriate” can really depend on the kind of work you do. Wearing a dress in a role as a ChildCarer wouldn’t be appropriate, nor would it be practical either! What makes clothing presentable is when it’s ironed, not ripped, clean and fits you well.

Please visit our website www.clientcentric.com.au

Matthew Coppola – Careers Advisor, Employment Specialist and Resume Writing Expert


Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

Holding  over 7 years’ experience in Recruitment, Employment Services and Corporate Training, I have developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. My approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. I possess a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.  

Please visit our website for more information. At Client Centric, we deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle.

We offer a variety of employment and HR services including Resume & Cover Letter Writing,  Career Education and Training, Assistance with responding to Key Selection Criteria, Search Word Optimised LinkedIn Profiles, Outplacement and Career Transitioning Services, Reverse Marketing and Key Staff Biographies.

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining & Resources.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Darwin, Sydney,Hobart, Canberra and the Gold Coast.

If you need a specialist Resume Writer to write you a new and personalised Resume or would like assistance with addressing the Selection Criteria. look no further than Client Centric for your employment needs.

Should I put my referee’s contact details on my resume or not?


Recently I was asked by a client what is best practice,when it comes to putting the contact details of their referees, on their resume. Some argue that if you do include their phone number, the prospective employer may call them without you knowing and catch the referee person off guard. Some feel that it might cause “bad feelings” and put off the referee from ever in the future providing advice. Well it really is a personal preference but when I write resumes for my clients, I do include the contact details and phone numbers but have an asterix (*) after the referees which says:

*Please advise me first before making contact.

From past experience in communication with employers, I feel that it can be annoying for them if they have to ask you for the contact number, then the time that takes can be consuming, especially if you don’t have their contact details on hand right away. So by having the details and that asterix, it allows the employer to make that quick confirmation call, allows you to quickly advise your referees and the reference call is made as soon as possible!

I have a video on-line entitled: “Should I have referees available upon request” and this can be viewed by clicking here

If you are interested in having a new resume written, assistance with responding to key selection criteria, I welcome you to visit our website at www.clientcentric.com.au

Why should you research the employer before being interviewed?


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Going for an interview is like going out on a date with someone.  Now both are similar for many reasons, but generally speaking, if you went out on a date with someone and it wasn’t a blind date, you would be more prepared and confident if you knew a bit about the person with whom you were about have dinner or a drink with.

That kind of research might entail conversations with friends among other things. What if your friends told you that she was no good, she would hurt you and she is untrustworthy. And this is from multiple sources including  Facebook page where you see her photos and posts with are in line with the reputation your friends gave her.

Armed with this information and research, how do you now feel about this date? Well not only would you be uncertain about her but you would be more prepared with what kind of questions you want to ask her and you would not let her pretty looks cloud any of your judgement! So research is key to being prepared and confident!

Same with having an interview with an employer.

It’s always best to find out everything you can about the companies you want to work for including: their product lines, competitors, prices, growth prospects, organisational structure, employment policies, key staff and overseas trends and developments which may affect local operations.

You can find this information in places like:

  • annual reports;
  • customer newsletters;
  • trade magazines;
  • product brochures and catalogues;
  • sales representatives.

The best way to approach this is speaking in person to someone who works there or knows someone who does. This is where your personal contact list will be important and this can be found through online sources like LinkedIn, a professional networking website where you can connect and message professionals in your industry.

———

Author: Matthew Coppola

Matthew Coppola – Employment Advisor

BComm(Econs), GradCert (CE&D)

Matthew Coppola has more than 6 years’ experience in the recruitment, staffing and training industries with a focus on employment services, specifically Job Services Australia and Disability Employment Services.  He has experience in business development, marketing, sales and training.

The top 3 ways to find a new job


Finding a new job isn’t easy especially in tough economic times. Generally during quiet times over the economic cycle, there are usually more people looking for work then there are available jobs. For every job advertised there most likely will be over a hundred people applying. Keeping this in mind, when looking for work you want to make sure that you branch out into using different job searching techniques. Sometimes it may just be trial and error to see what works for you.

So here are my top 3 ways to find a new job:

1. Apply online with a tailored cover letter and resume specific to that industry.

2. Cold call employers in your industry seeking work that has not yet been advertised (reverse marketing yourself)

3. Drop by local businesses with your resume and cover letter seeking work that has not yet been advertised (again, reverse marketing yourself face to face)

 

An Experienced Resume Writer You Can Trust!


Recently I was asked by a client for their own peace of mind, about my experience and skills in resume writing and employment services. And rightly so! Before anyone hands over money for a resume writing service or any other service for that matter, they have the right to know who is doing the job for them and how credible they really are. This client prompted me to write an article about myself (vain I know) for everyone to read and acknowledge my ability to write a professional and personalized resume that sells to a prospective employer in whatever industry they may be in. 

At the age of 25, I now have over 6 years’ varied experience in the Employment Services and Training Industry. I have worked for Job Services Australia as a Recruitment Consultant and now Disability Employment Services as a Disability Employment Services Consultant assisting local people with Mental Health disabilities in gaining sustainable and gainful employment and being part of that process right from initial registration through to post placement and on-going support. My background in the training sector has been as a Business Development Manager. Moving into employment services, I combined my marketing and business development experience to be effective in building loyal relationships with employers and other stakeholders critical to the success of my clients.

Over the years I have developed extensive skills and techniques from reading numerous books and trialing different approaches in Resume & Cover Letter Writing, LinkedIn Profile Writing, Addressing Selection Criterias, Applying for Jobs online and Career Coaching. My industry experience is so vast and spread out and includes jobs in Mining, Construction, Administration, Health Care, Manufacturing, Retail, Security Services, CEO and Executive level and so many more industries.

I understand what employers want and how to communicate effectively to them. I know how to properly read a job advertisement and interpret what they really want and then address this in the cover letter. This has proved very successful and my testimonials will prove that. I am aware that applying for work shouldn’t be rushed and that employers can tell if you are just sending out your resume for the sake of it. This applies to all employers and jobs whether they be in Melbourne or Perth or in the Pilbara region of Northern WA.

Writing Selection Criteria’s can also be very difficult for people because it is so time consuming and there may be so much you want to say but if you do go on then it will be far too long and may not be read thoroughly. To key to writing a good and effective Selection Criteria is to keep it to the point and give the employer just enough information that leave’s them wanting to know more.  For each criteria, you should have around 1 to 2 examples maximum proving that you have met the criteria in your past employment. Each criteria should have a paragraph with an introduction, body and conclusion.

My academic is a Bachelor of Commerce majoring in Economics at Curtin University of Western Australia and a Graduate Certificate in Career Education and Development at RMIT University.

What to do if you don’t hear back from an employer after the interview.


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Time and time again I have clients agitated because they haven’t heard back from the employer after their an interview. They want to know what they outcome was, especially a couple days after the interview having still not heard back from anyone. Going through their mind are questions about how they went during the interview, what they said, what they didn’t say and what the employer thinks of them. It can even discourage the most qualified and experienced job seekers from applying for more jobs. But the question, remains, what should you do if you don’t hear back from an employer after the interview?

Without me making life easy for you and giving you the answer, I want you to put yourself in the employer’s shoes. Now you have just interviewed 15 people over the last two weeks. There have been some that you like, others that you really liked, some that you wont hire at all and 5 people that you cannot just make your mind up on because they all possess different skills and abilities that you want but you have have the capacity and funds to hire one person out of those 5. So there faces the dilemma of almost every employer. And the fact that there are less open vacancies and more jobseekers applying for the one job, means that the employer has a harder time choosing a suitable candidate but also has the power to be choosy in this decision. They can pick the best out of all 5 and do not need to settle for anything less. Now you cannot change or influence their decision post interview stage a part from sending a thank you email straight after your interview which may give you a 1-5% boost in your probability of being chosen for the job. So you just leave it. After you send the thank you email, move on and assume that you didn’t get the job just so you keep sane and can start applying for more jobs. That would be my best recommendation if you do not hear back. I also recommend not calling or emailing them again following up. Trust me, if you got the job they will call you back. I promise you!!

————

Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Perth Resume Writing Service


client-centric-small4 (1)We are a boutique employment services company specializing in executive and managerial level roles in all industries and sectors. Resume & Cover Letter WritingLinkedIn Profile OptimisationAddressing Selection Criteria, Job Application Service and Career Coaching. Industries served include, but not limited to, Government, Hospitality, Mining, Financial Services, Construction and IT.

We have varied packages, ranging from our Ruby package for $220 which includes a personalised resume and cover letter, to our top Gold package for $520 which includes a resume, cover letter, selection criteria, Linked in profile and we apply for 10 positions on your behalf. This has proved very successful, however it really depends on your budget.

When should I recieve it?

For a new resume and cover letter, we usually ask for around a week timeframe which includes us sending it to you for your review to see if you would like any changes or additions made, then make the changes as requested.

How do I pay?

Payment can be made by bank transfer into our business’ bank account at which we will send you a sales reciept for your tax records. Payment must however be made upfront to confirm.

What do I need to send?

We will need a copy of your existing resume along with a couple links to jobs on seek that you wish to apply for so we can tailor your resume and cover letter accordingly.

Contact us by email:

info@clientcentric.com.au

Phone:

0415 559 233

Visit our website at:

www.clientcentric.com.au

Melbourne Resume Writing Services


We are a boutique employment services company specializing in executive and managerial level roles in all industries and sectors. Resume & Cover Letter Writing, LinkedIn Profile Optimisation, Addressing Selection Criteria, Job Application Service and Career Coaching. Industries served include, but not limited to, Government, Hospitality, Mining, Financial Services, Construction and IT.

We have varied packages, ranging from our Ruby package for $220 which includes a personalised resume and cover letter, to our top Gold package for $520 which includes a resume, cover letter, selection criteria, linkedin profile and we apply for 10 positions on your behalf. This has proved very successful, however it really depends on your budget.

When should I recieve it?

For a new resume and cover letter, we usually ask for around a week timeframe which includes us sending it to you for your review to see if you would like any changes or additions made, then make the changes as requested.

How do I pay?

Payment can be made by bank transfer into our business’ bank account at which we will send you a sales reciept for your tax records. Payment must however be made upfront to confirm.

What do I need to send?

We will need a copy of your existing resume along with a couple links to jobs on seek that you wish to apply for so we can tailor your resume and cover letter accordingly.

Contact us by email:

info@clientcentric.com.au

Phone:

0415 559 233

Visit our website at:

www.clientcentric.com.au

When should you bring up salary expectation?



I get asked this question a lot by my clients. When should I talk salary expectation? During the interview? Before or after? It’s like as if in our mind we think that if we start talking money, then it’s going to turn off the employer and we wont get the job. Well I have some good news! that is not true at all!

Employers first of all are not turned off by discussion of salary expectation once rapport has been built and they are aware of your strengths, weaknesses and at least it is nearing the end of the interview when you bring it up. If for example, the employer called you, said he/she received your resume and would like you to come in for an interview, and then you start saying how much money you expect to be paid, well that will certainly turn off the employer, for they haven’t even met you and do not want to commit to any salary negotiation until they have met you.

————

Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Adelaide Resume and Cover Letter Writing Services


With hundreds of resumes to plow through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye-catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria,’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit their website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Brisbane


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

When should i expect to receive it?

You can expect to receive your new resume and cover letter within a week and half. During that period we also send you a draft copy for your review to see if you would like any changes or additions made. Then we will make those changes and send it back to you.

 

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Sydney


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Perth


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Service Melbourne


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

 

Please feel free to visit our website at www.clientcentric.com.au

 

Or alternatively, email us at info@clientcentric.com.au

 

Our Resume and Cover Letter Writing Service – Client Centric Executive Employment Solutions


Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

What is the Pricing & Fee Structure?

Packages:    Ruby – $220     Bronze – $250     Silver – $420     Gold – $550
Resume    YES     YES     YES YES
Cover Letter    YES     YES     YES YES
Selection Criteria    NO     YES     YES YES
LinkedIn Profile    NO     NO     YES YES
10 Job Applications    NO     NO      NO YES

When should i expect to recieve it?

You can expect to recieve your new resume and cover letter within a week and half. During that period we also send you a draft copy for your review to see if you would like any changes or addtions made. Then we will make those changes and send it back to you.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

All Jobs Resume Writing Services have changed to Client Centric – Executive Employment Solutions


We are proud to announce that All Jobs Resume Writing Services have changed name to Client Centric – Executive Employment Solutions and our new website can be found at www.clientcentric.com.au 

We are offering the following services:

Resume, Cover Letter & Selection Criteria Writing

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!

A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.

Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

LinkedIn Profiling Service

LinkedIn is a professional networking website where you link with your co-workers past and present, join like-minded industry professionals to converse, share, and learn from industry specialists around the globe.

Recent sources reveal that 95% of the Fortune 500 are using LinkedIn to source talent for their organisations. Having an existence on LinkedIn will mean that career prospects will come looking for you. Make it easy for firms seeking individuals with your skills and talents to contact you and hire you!

We will create a LinkedIn profile that will be written in a way that will be found by the correct individuals. We use a number of approaches to take full advantage of the success of your LinkedIn profile as well as using keywords specific to your industry and career ambitions to make sure you are visible to thrilling new opportunities and have a professional online presence.

Job Application Services

We adopt a proactive approach to helping you get an interview from your new resume and cover letter by actively applying for jobs on your behalf. This then allows you to save time and the financial costs of having to apply for jobs on online via job search websites such as Seek.com.au andCareerone.com.au.

We search for suitable jobs that you have the particular skills and talents they need, find out exactly what the job will entail and tailor your cover letter accordingly and submit your application online.

This can be a standalone service or as a package with your new resume and cover letter.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

What is Change Management? By Matthew Coppola



What is change management and why is it of benefit to your organisation?

Change management is a planned way of aligning people, organisations and processes from their current state to the ideal. Change is inevitable and must occur so organisations do not remain stagnant and continue pursuing the same activities all the time.

Increasing competition, government regulations and growing market forces spur change and the need to address these matters in business change is greater than ever.

Organisations must be capable of effecting change in order to succeed in the future.

What types of developments can be facilitated through change management? 

  • New product development
  • Mergers and acquisitions
  • Management changeover
  • Cost-cutting & Staff reductions
  • Employee resistances to change
  • Deployment of new technologies
  • Changes to business processes

Our skilled change managers will work alongside your management and staff to put into action business changes successfully, so your organisation remains constant and unwavering, ready to tackle the competition in a state of improved efficiency and superior abilities.

Contact us for a free consultation with one of our consultants today.

The following developments can be facilitated by our change management specialists:

  • New product development

Starting a new production line? Changing or removing products from a production line? Our change management specialists can facilitate this activity, ensuring products are adopted into the market smoothly, making certain that your organisation will cope with the change.

  • Mergers and acquisitions

Engaging in a merger with another company or acquiring other businesses? All levels of your company from bottom up, including management, staff and support systems will be affected in some way or another. Our change management specialists will align your staff and processes to meet the changes brought with a merger or acquisition.

  • Management changeover

A changeover of management in your company will likely bring new ideas, values, visions, processes and different ways of doing things. Our change specialists will guide your staff through the change, so they will be perfectly settled in with the new management arrangement.

  • Cost-cutting & Staff reductions

Organisations engaging in cost cutting and staff reductions experience a loss of employee morale and fear of loss of job among staff members, which results in less productive and unhappy workers. We can help by dampening the negative effect of job cutting throughout the whole organisation.

  • Employee resistances to change

Your employees may be happier doing the same things and will therefore resist or ignore any changes in your organisation. Our consultants can assist by facilitating in stages, the adoption of changes throughout all levels of your organisation.

  • Deployment of new technologies

The deployment of new technologies requires training and effective transition among all levels of your organisation. Our change managers are skilled in ensuring a smooth adoption of new technology in your organisation.

  • Changes to business processes

Our change management specialists can guide your staff and management to changes in your organisations business processes.