What are the reasons behind an employer saying no to my application? By Matthew Coppola


It happens all the time. We apply for a job or a number of jobs, only to receive an email from the prospective employer saying that our application was successful. Or we attended an interview or a number of interviews only to be called up and told that we were unsuccessful. Does this sound familiar?

Have you ever spoke to your friends and family about your endeavors in finding work and they end up putting your name in front of someone with connections to your family member or fried. But later after the person interviewed you informally, ends up telling you that they will not be hiring you.

The feelings that arise in ourselves are of despair, resentment and sometimes, anger. In the end, we ask ourselves the question:

What are the reasons behind an employer saying no to my application?

Now there are many, many reasons as to why an employer has said no to your application. You need to put yourself in the employer’s shoes. Remember that they have a business to run. There is an opportunity cost to hiring someone. They could save that money for advertising, pay someone else to do the job or not hire at all and save money for themselves. They may have a particular idea in their mind of what the ideal candidate is. And those attributes may not necessarily fit what you bring. They may also feel that if they hire you, it will set you up for failure because you really do not meet the inherent requirements of the job.

So never feel bad and blame yourself for your application being rejected. The employer will have their reasons. It is a lot easier for them to turn down your application then go through all the heartache and feelings of guild and anxiety if they hire you and things don’t work out.

Author: Matthew Coppola, Client Centric Executive Employment Solutions.

This article can also be viewed by clicking here

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A new perspective on a famous quote, By Matthew Coppola


A famous quote is:

“Your goal should be out of reach, but not out of sight”

In reading it, I feel we could add a new perspective to this quote:

“Your goal shouldn’t be out of reach, nor should it be out of sight”

At the end of the day, it is very important to set realistic, achievable goals. They should be within reach reach and should be in sight and viewed as  something with a little determination and perseverance, can certainly be achieved!

Author: Matthew Coppola

Client Centric Executive Employment Solutions

This article can also be viewed by clicking here.

Using the STAR method in addressing the Key Selection Criteria, by Matthew Coppola


More and more jobs these days request applicants to submit not only their current CV and a covering letter, but also another letter to address the key selection criteria (KSC). The KSC is made up of a series of questions or statements that relate to the requirements of the position and then you need to address each criteria with at least 1-2 paragraphs of how your skills, experience, abilities and knowledge meet their requirement/s. The number of KSC “criterions” vary from position to position, however generally there will be 6 – 8 criteria that need to be addressed.

Many public service, community and health organisations request a KSC to be addressed, but these days as the number of job seekers looking for work increases, and the competition in the labour market increases, many private businesses and corporations are attaching at KSC to their advertised positions.

If you come across a key selection criteria for a job and you are really stuck as to how to answer each criterion, then I welcome you to utilise a professional service. Client Centric Executive Employment Solutions offer a service where they address the key selection criteria for you.

The STAR (Situation, Task, Action, Result) format is a technique you can use to assist in addressing each criteria.

The first part of your answer should be a selling statement like “I possess excellent communication skills….and I am….

Then you back that up with an example by using the STAR method:

Situation – Present a recent example/challenge/issue/achievement you were in and briefly explain the context

Task – What did you need to do or trying to accomplish?

Action – What exactly did you end up doing, if it was in steps, list these

Result – What was the outcome? If positive, explain benefits/value, if negative, explain what your resolution was.

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Author: Matthew Coppola

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

Client Centric Executive Employment Solutions

– This article can also be viewed by clicking here

How many pages should a resume/CV be? By Matthew Coppola


Recently, I was asked by a client what the recommended length of their resume should be. Now, this really depends on your occupation and level of technical expertise.

As a general rule of thumb, I believe that a good length CV should be about 4 – 5 pages long, if you can genuinely justify the extra information you are presenting.

You may have 20 years experience and over that time have held many jobs. In that case, try to limit your career history so that the resume fits at 4 pages. I suggest that you put on the front page a section entitled “Career summary” and list all your employment positions to date and include job title, company you worked for and length of tenure.

For technical oriented resumes, like that for Engineers, IT professionals and technicians, I suggest expanding the resume out to 5/6 pages to allow for information about your technical expertise.

Remember the at the end of the day, the person reading your resume for consideration is time poor. They have 100 other resumes to go through.

This is why it’s so important to have a professional and well written structured CV/Resume. I welcome you to engage in a professional CV writer by contacting Client Centric Executive Employment Solutions.

You can visit their website at www.clientcentric.com.au

Interview suggestion: Mention money/figures/percentage increases in your last job at next interview/on CV


Companies are and always will be concerned about money and the financial value in hiring you over someone else because of the skills/experience you bring that they feel is valuable to their company. In other words, the return on investment (ROI) is higher with you then another potential candidate.

So as you think about your achievements and write them down on your resume, think about what dollar value or percentage increases you have achieved*

*(if due to company confidentiality you are legally not allowed to, then under no circumstances should you mention dollar value/percentage increases – please refer to your current/previous employer for information regarding this).

You may wish to mention achievements such as that you reduced costs by 15% because your employer implemented your suggestions, or that you undertook a promotional campaign that brought in more than $50,000 in revenue, etc.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Why it’s important to thoroughly read the position description, by Matthew Coppola


Most jobs that are advertised by companies large enough to hire more than 10 staff will come with a position description or otherwise known by the acronym ‘PD’ in human resources language. The PD will include a range or information for the applicant, including information about the company, their policies and etiquette and details about the job including statement of duties and key responsibilities. The PD may even come with a “Key Selection Criteria” that needs to be addressed as a separate document along with your resume and covering letter in the application.

It is very important that you take the time to read over the position description and thoroughly understand exactly what the job will involve and how it fits in with the overall goals and mission of the organisation/firm. Read over the key duties and responsibilities, think about whether or not you have actually performed the duties or something similar. If you have not performed one or more of the job duties, think about what transferable skills/abilities you have that you could use to justify that you can perform the required task/s.

For PD’s with a key selection criteria, read over each criteria/statement and make sure that you understand what they are asking from you. If you properly understand the criteria/s, you will be able to answer them as effectively as possible. If you really don’t understand/interpret the selection criteria, you may wish to contact the nominated person on the PD or better yet, seek the services of a professional who will answer the key selection criteria for you with high quality responses. Client Centric Executive Employment Solutions offer a profession selection criteria writing service and you can visit their page by clicking here.

The better understanding you have about the job and what is involved, the better you will be equipped and prepared to answer questions in the interview and be able to ascertain yourself as someone who is well equipped to do the job!

– this article can also be viewed by clicking here

Author: Matthew Coppola

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Top 5 ways to write high quality responses to key selection criteria


Here are our top 5 ways you can write high quality responses to a key selection criteria :

1. Limit each response to half a page or less depending on the max number of pages required on the position description.

2. Use key words and key duties in the position description, re-worded in your responses.

3. Make sure every paragraph has an introduction, body and conclusion.

4. Use relevant and specific examples and tie them in to a statement that confirms you meet the criteria.

5. Read it over and aloud, make sure that grammar and punctuation is correct and it reads well.

At Client Centric Executive Employment Solutions we provide a service where we address the key selection criteria for you.

If you want a job, just ask for it! By Matthew Coppola


Ask for the job

The simple fact is that employers will not come to you. You need to go to them. Cold calling or cold canvassing employers means approaching employers directly either by phone or in person and either asking them for work or saying that you are really keen to work for their company in a particular role and if any opportunities come up in the future, that you would love to be the first to be told. Cold calling literally means ringing strangers and asking for work. It’s best that you be well equipped to do this after you’re armed with sound knowledge of the industry or company.

  • Familiarise yourself with person who has the power to hire you, ask for their name, keep a record of it and touch base with them in the future – give them a good 6 weeks if no work is available then.
  • Practice your opening line, including proving your knowledge of and specific attraction in that company.
  • Mention how you can benefit and add value to their company.

Depending on the type of work, your goal in calling the employer should be to make arrangements to go visit them or email off your resume, after which you can then follow up.

At Client Centric Executive Employment Solutions we offer a CV Writing service where we will professionally write you a new and expertly worded resume and covering letter which you can send to the prospective employer after you have made the cold call. This way they will not only be impressed with your initiative and enthusiasm, but will also be attracted to your resume and take the time to read it.

Author: Matthew Coppola

BComm(Econs), GradCert (CE&D)

Careers Advisor, Employment Specialist & Resume Writing Expert. With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce with a major in Economics.

Sydney Resume Writing Services|Client Centric Executive Employment Solutions


Employment solutions that work.

Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobartand Canberra.

We provide a resume writing service in Sydney and service all areas including:

  • CBD, Inner West and Eastern Suburbs
  • North Shore and Northern Beaches
  • North West and Hills District
  • Parramatta and Western Suburbs
  • Ryde and Macquarie Park
  • Southern Suburbs and Southerland Shire
  • South West and M5 Corridor

For more information, please visit our website by clicking here

Brisbane Resume Writing Services | Client Centric Executive Employment Solutions


Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobart and Canberra.

We provide a resume writing service in Brisbane and service all areas including:

  • Western Suburbs and Ipswich
  •  CBD and Inner Suburbs
  • Bayside and Eastern Suburbs
  • Northern Suburbs
  • Southern Suburbs and Logan

For more information, please visit our website by clicking here

Perth Selection Criteria Writing Services


Employment solutions that work.

Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle. 

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.  

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobartand Canberra.

Writing successful responses that are specific, concrete and relevant.

A well written and correctly structured Selection Criteria (SC) letter is the key to getting an interview and ahead of other applicants who decide either not to apply for the job because the work and effort in writing it out is too difficult for them or if they do, they write ambiguous answers that are far too long and make for a boring reading.

The person reading your application letter has limited time to go through every applicant. They will browse through your letter addressing the SC and if upon reading a couple sentences that takes their interest, will most likely add you to the short listed pile.

As the job market becomes tighter and as the supply of labour outweighs the demand in certain industries, more and more employers are opting for potential candidates to address a SC before they are even considered for an interview.

Key SC are especially used in the public sector by Government agencies at all levels including Local, State and Federal Government. Candidates who write good responses to the criteria are usually the first ones to be considered. So therefore it is vital that you have professionally written responses to the criteria of your chosen job.

When addressing each criterion, always remember that employers and recruitment agents are specifically looking at each question and you’re response in detail. If they feel at any point in time that you have just done a copy a paste response and did not tailor your answer to the employer, they will be put off and disregard your application for employment.  Questions are usually the same but your responses should always be twitched so that your application comes across personal to that employer.

Your answers to each criterion should have at least 1 – 2 prime and concrete examples that demonstrate your aptitude in that given area and shows you can do what they are after. We are aware that writing responses to key selection criteria can take a long time and seem like forever, which is why we are here to help. You can always reuse the SC letter we write for you again but make sure you twitch the answers to suit. 

Every selection criteria that we address is personalised and extensive research is undertaken to write quality answers.

When addressing the key selection criteria, we make sure that each answer is maximum half a page long and specifically addresses the statement or question being asked.

We conduct extensive research by going through the position description and deciphering what the employer is looking for, what is involved in the role and then using terminology used in the job description and including it where appropriate when making an answer to each criterion.

We follow the ‘SAO’ approach when writing out a response. This is is by addressing the “Situation”; “Action” and “Approach”. Each answer is also structured to have an introduction, body and conclusion which then ties everything neatly in a readable and understandable manner. In writing out each response we believe it to be very important to be truthful and positive, not exaggerating or downplaying your skills, capabilities and experience.

Addressing Key Selection Criteria   Writing Services Australia Wide.

Servicing all states including Melbourne, VIC | Brisbane, QLD | Adelaide, SA |

Perth, WA | Sydney, NSW | Canberra, ACT | Hobart, TAS | Darwin, NT

including suburbs and regional areas. 

Our SelectionCriteria Packages

Simple and easy process from consultation to delivery.

Initial consultation.

We make initial contact with you by phone/email for a brief discussion regarding the services you require and any specific requests. We also discuss your background and experience and what direction you would like your career to head.

Preparation.

We then ask if you can send us your existing resume along with 1- 2 examples of how you meet each criteria. Dot points will suffice. We will also need a copy of the position description. 

Contact.

Once we have all the information we need we can proceed, but if there is anytime else we need to know we will get in contact with you

Payment.

Full payment will need to be made upfront to confirm your booking.

Timeframe.

Depending on current workload, we usually ask for around 3 – 4 working days to have the final draft back you for your review.

Delivery.

We will send the documents to you ready for your review and to see if you would like any changes or additions made and we will make them accordingly.

Revision.

Once you have made your review of the new documents we then make those changes, send it back to you and commence working on the next service paid for (ie. Job application service or LinkedIn profile).

Get in contact with us today.

 For personal attention, please feel free to call Matthew or Alana on 0415 559 233 during business hours*.

 *If you are unable to get in contact with us immediately, please feel free to submit your details using the ‘contact us’ form and we will get in contact with you as soon as possible. Alternatively you can email us at: info(at)clientcentric.com.au and we will get back to you as soon as possible.

Or visit us by clicking here

Melbourne Resume Writing Services


Are you currently living in Melbourne and looking for work?

Are you finding that no matter how many applications you send out, employers are not contacting you to come in for an interview?

Do you feel that your resume does not sell you as well as it should?

At Client Centric Executive Employment Solutions, we provide a professional resume writing service tailored for all professions and trades for client in Melbourne and surrounding suburbs. We do not use standard templates, but instead take the time to personalise every resume/CV we write and market each client to their full potential.

The work that we do in designing, structuring and re-writing for immediate impact will ensure the recruitment consultant and hiring manager continues to read more. The work that we do for you involves:

  • Proof-reading for grammar and punctuation checks.
  • Designing the resume to look professional and be highly presentable.
  • Writing a short, captivating summary that identifies you in your field and promotes you.
  • Writing the resume to market and sell you to the prosepctive employer.
  • Conducting research to find out what employers are currently looking for in your field and making sure the resume addresses their requirements and your experience is made relevant.
  • Creating a detailed  resume but not cluttering it – we make sure that everything is in structure.
  • We put headlines for better reading and to draw the employers attention.
  • We also use industry specific vocabulary and terms employers are using and appropriately include these in the resume and covering letter.

According to the 2013 ABS Labour Force Survey, the participation rate (number of people who are either employed or are actively looking for work) in Melbourne was 65.5% with the unemployment rate being 6%. More recently (Nov. 2014) the unemployment rate is standing at 6.3%.

With less jobs available and more jobseekers applying for jobs, this increases the competition in the jobs market and makes it more difficult for jobseekers to find gainful employment. We help jobseekers to be more competitive and have the edge of their competitors by writing them a professional and tailored resume.

We encourage you to visit us by clicking here for more information on our resume writing service for clients in Melbourne, Victoria.

Follow us on LinkedIn today for information on our services, latest articles and special offers!


linkedinWe welcome you to follow us on LinkedIn, the social networking space for professionals which is fast becoming an excellent networking arena for employers, job seekers and recruiters to connect and share synergies.

If you already have a LinkedIn account you can follow us by visiting:

http://www.linkedin.com/company/all-jobs-resume-writing-services-australia?trk=nmp_rec_act_company_photo

If you don’t have an account, it is easy to set up and at present (November, 2014) it’s free for a standard registration.

Here at Client Centric Executive Employment Solutions, we regularly post new articles, updates on our services, discounts and special offers and more on our own company LinkedIn page. We already have 67 followers and counting!

We look forward to seeing you on LinkedIn!

Interview Skills Coaching and Training in Melbourne | Client Centric


We are proud to announce our new service – Interview skills coaching and training in Melbourne!

Are you as a jobseeker…

  • Nervous during interviews?
  • Unsure how to sell yourself?
  • Looking for one-one guidance?
  • Keen to make a good impression

It doesn’t matter what level of experience or skills you have, everyone can benefit from interview training.

Attending a job interview can seem like a really daunting exercise, but it need not to be. The nerves, anxieties and tensions that naturally flare up both before and during an interview can sometimes be too much for some, regardless of how skilled or experienced they are in their profession.

Here at Client Centric, we provide an one on one Interview Coaching and Training Service in Melbourne to help you gain the confidence needed to perform well at job interviews and overcome those nerves. The advice and suggestions will be tailored and specific to your needs.

We provide this service at your place of residence or another location within Melbourne that is preferable to you. We provide this service on weekends and out of business hours (after 5 pm) which gives you the flexibility and convenience.

Each session runs for about 1.5 hours however if you feel you would like a number of sessions we are happy to quote you accordingly. 

We provide practical, tailored one-on-one support and guidance that works.

Matthew Coppola will be your interview skills coach and trainer. He is very experienced and qualified to help and guide you.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers.

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

Tailored assistance for you. 

  • How to effectively make us of questioning techniques

  • How to start and end an interview and how to compose yourself when asked difficult questions

  • Ways you can build rapport with the interviewee/s

  • How to using probing techniques to find out more about the company and the job

  • How to read and understand the interviewee/s body language

  • How to communicate well and present yourself professionally – manage your own body language.

  • Typical questions you might be asked and what answers you can give.

  • Mock interview session and feedback provided about your performance.

  • Typical industry specific questions and scenarios that you might come across.

  • How to deal with group interviews and set yourself a part from the rest.

How Our Personal Job Application Service Works – Client Centric Executive Employment Solutions


Let us take the stress out of applying for jobs and do it on your behalf! We adopt a proactive approach to helping you get an interview from your new resume and cover letter by actively applying for jobs on your behalf. This then allows you to save time and the financial costs of having to apply for jobs on online via job search websites such as Seek.com.au and Careerone.com.au.

We search for suitable jobs that you have the particular skills and talents they need, find out exactly what the job will entail and tailor your cover letter accordingly and submit your application online.

We also create you an email address that we send job application emails and BCC you in each email.

For this service we do require written consent to look and apply for jobs on your behalf and creating syndicate email address for you.

This can be a standalone service or as a package with your new resume and cover letter.

For more information please visit http://www.clientcentric.com.au/#!reverse-marketing-service/cma1

What are some typical selection criteria type questions/statements? By Matthew Coppola


At Client Centric we provide a service where we write out the responses to the key selection criteria.

At Client Centric we provide a service where we write out the responses to the key selection criteria.

Uncovering the meaning behind certain selection criteria statements and questions can be tricky. You may wonder what they mean by ‘explain’ ‘demonstrate’ or ‘proven experience in’ and added to that the actual criterion may be lengthy or short and have complicated, non-layman words that really don’t make a lot of sense at all. However we will attempt to try and explain some meanings behind trypical questions and what your response would be like.

 Current knowledge of legislative obligations for Equal Opportunity, Disability Services and Occupational Safety and Health, and how these impact on employment and service delivery.

In this question you are being asked to address that you meet the requirement of having up to date or ‘current’ knowledge (or understanding, familiarity, proficiency, experience) of the present legislative obligrations and then it goes on to list what they are. Now you may have had to keep abreast of these legislation back in 1998 but this is not what they want, they want someone who has kept abreast at present of these legislation and what they mean.

 Demonstrated ability to plan deliver, facilitate and evaluate learning opportunities and in service programs using a variety of sources.

 In this question you are being asked to address how and where in your past employment history have you demonstrated, that is, shown or proven that you delivered, facilitated and evaluated…and so on. They want to see specific instances (maybe 2 or 3) where you demonstrated these and who they employer was and your job title ofcourse.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

How to prepare questions to ask at your interview, by Matthew Coppola


SBeing asked questions at an interview can be like the media questioning a politiciano you have finally go the the interview stage and they tell you its next Monday at 4:00 pm. And you are excited as anything, probably throwing your fists  in the air, jumping up and down in hysterics! But then it dawns upon you that they are going to ask you serious questions and probe you to see how good you really are for the job. Remember that probably 5 other people also got the call and are being interviewed too. So you have some competition on your hands!

Next step is to start thinking and mentally preparing yourself for the questions that will come at you. Some may be directly related to your abilities and if you have what it takes. Some though will be indirect. You are there as a participant being interview, not an observer watching on the sidelines. The spotlight is on you! This is a meeting and like most meetings, every participant needs to prepare and especially if they are having a part in contributing to the discussion.

Get ahead of the competition (the other interviewees) by thinking about the kind of questions that would show you have a good understanding and knowledge of the employers’ business operations. Demonstrate that you have done your research and taken an active interest in them. After all, they are doing so for you!

You could say something along these lines (for a business real estate/operations management role:

From having a good look through your company website, I noticed that your management team are planning to acquire a new office block on county street in West Meadows. I am wondering will I be managing this acquisition or has this already been settled now?

This kind of questioning will demonstrate to the employer that you are already thinking about the job and what value you will add. It shows initiative and a desire to succeed. You are taking an interest in something that could affect your role!

So demonstrate and prove that you did your homework by asking specific and interesting questions about the role and the company.

 

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

 

Why it’s important to write a ‘thank you letter’ after your interview, by Matthew Coppola


It is very important and can even persuade a potential employer to hire you, by sending a thank you letter or email right after an interview. Most employers appreciate the effort and initiative taken by the interviewees when they follow up right after the interview. If you have an interview soon, my recommendation is to follow up with a brief and straight to the point note emailed to the employer, but do so within 24 hours of the meeting. Your resume got you to the interview. The interview will get you to the short-listing and consideration stage. The thank you letter will help you get you to the job offer stage.

Now just how much percentage increase in chance the follow up letter provides, well that’s debatable. Even a 1% increase is better than nothing!

A brief, concise, ‘no pressure to hire me’ thank you letter demonstrates that you take initiative and are genuinely interested in the employer, the job and your career. Its shows that you saw the interview not just being a numbers game, but a chance to work for a great employer in a job that you want to sink your feet in and stay there!

For help with resume writing, addressing and responding to key selection criteria, cover letter writing and more, please visit www.clientcentric.com.au

 

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

 

How important is it to dress well at work? By Matthew Coppola


Wearing clean, appropriate, practical and presentable clothes is very important for the workplace. It is one way to demonstrate to an employer that you appreciate your job and have respect for not only your company and the employer, but also yourself. Wearing clean clothes means that they don’t smell and are ironed; so if you sweat at work one day, be sure to wash your clothes – unless you work in a job that is completely outdoors. What makes clothing “appropriate” can really depend on the kind of work you do. Wearing a dress in a role as a ChildCarer wouldn’t be appropriate, nor would it be practical either! What makes clothing presentable is when it’s ironed, not ripped, clean and fits you well.

Please visit our website www.clientcentric.com.au

Matthew Coppola – Careers Advisor, Employment Specialist and Resume Writing Expert


Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

Holding  over 7 years’ experience in Recruitment, Employment Services and Corporate Training, I have developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. My approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. I possess a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.  

Please visit our website for more information. At Client Centric, we deliver career and employment solutions for  jobseekers and employers throughout the employment lifecycle.

We offer a variety of employment and HR services including Resume & Cover Letter Writing,  Career Education and Training, Assistance with responding to Key Selection Criteria, Search Word Optimised LinkedIn Profiles, Outplacement and Career Transitioning Services, Reverse Marketing and Key Staff Biographies.

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining & Resources.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Darwin, Sydney,Hobart, Canberra and the Gold Coast.

If you need a specialist Resume Writer to write you a new and personalised Resume or would like assistance with addressing the Selection Criteria. look no further than Client Centric for your employment needs.

Should I put my referee’s contact details on my resume or not?


Recently I was asked by a client what is best practice,when it comes to putting the contact details of their referees, on their resume. Some argue that if you do include their phone number, the prospective employer may call them without you knowing and catch the referee person off guard. Some feel that it might cause “bad feelings” and put off the referee from ever in the future providing advice. Well it really is a personal preference but when I write resumes for my clients, I do include the contact details and phone numbers but have an asterix (*) after the referees which says:

*Please advise me first before making contact.

From past experience in communication with employers, I feel that it can be annoying for them if they have to ask you for the contact number, then the time that takes can be consuming, especially if you don’t have their contact details on hand right away. So by having the details and that asterix, it allows the employer to make that quick confirmation call, allows you to quickly advise your referees and the reference call is made as soon as possible!

I have a video on-line entitled: “Should I have referees available upon request” and this can be viewed by clicking here

If you are interested in having a new resume written, assistance with responding to key selection criteria, I welcome you to visit our website at www.clientcentric.com.au

Why should you research the employer before being interviewed?


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Going for an interview is like going out on a date with someone.  Now both are similar for many reasons, but generally speaking, if you went out on a date with someone and it wasn’t a blind date, you would be more prepared and confident if you knew a bit about the person with whom you were about have dinner or a drink with.

That kind of research might entail conversations with friends among other things. What if your friends told you that she was no good, she would hurt you and she is untrustworthy. And this is from multiple sources including  Facebook page where you see her photos and posts with are in line with the reputation your friends gave her.

Armed with this information and research, how do you now feel about this date? Well not only would you be uncertain about her but you would be more prepared with what kind of questions you want to ask her and you would not let her pretty looks cloud any of your judgement! So research is key to being prepared and confident!

Same with having an interview with an employer.

It’s always best to find out everything you can about the companies you want to work for including: their product lines, competitors, prices, growth prospects, organisational structure, employment policies, key staff and overseas trends and developments which may affect local operations.

You can find this information in places like:

  • annual reports;
  • customer newsletters;
  • trade magazines;
  • product brochures and catalogues;
  • sales representatives.

The best way to approach this is speaking in person to someone who works there or knows someone who does. This is where your personal contact list will be important and this can be found through online sources like LinkedIn, a professional networking website where you can connect and message professionals in your industry.

———

Author: Matthew Coppola

Matthew Coppola – Employment Advisor

BComm(Econs), GradCert (CE&D)

Matthew Coppola has more than 6 years’ experience in the recruitment, staffing and training industries with a focus on employment services, specifically Job Services Australia and Disability Employment Services.  He has experience in business development, marketing, sales and training.

The top 3 ways to find a new job


Finding a new job isn’t easy especially in tough economic times. Generally during quiet times over the economic cycle, there are usually more people looking for work then there are available jobs. For every job advertised there most likely will be over a hundred people applying. Keeping this in mind, when looking for work you want to make sure that you branch out into using different job searching techniques. Sometimes it may just be trial and error to see what works for you.

So here are my top 3 ways to find a new job:

1. Apply online with a tailored cover letter and resume specific to that industry.

2. Cold call employers in your industry seeking work that has not yet been advertised (reverse marketing yourself)

3. Drop by local businesses with your resume and cover letter seeking work that has not yet been advertised (again, reverse marketing yourself face to face)

 

An Experienced Resume Writer You Can Trust!


Recently I was asked by a client for their own peace of mind, about my experience and skills in resume writing and employment services. And rightly so! Before anyone hands over money for a resume writing service or any other service for that matter, they have the right to know who is doing the job for them and how credible they really are. This client prompted me to write an article about myself (vain I know) for everyone to read and acknowledge my ability to write a professional and personalized resume that sells to a prospective employer in whatever industry they may be in. 

At the age of 25, I now have over 6 years’ varied experience in the Employment Services and Training Industry. I have worked for Job Services Australia as a Recruitment Consultant and now Disability Employment Services as a Disability Employment Services Consultant assisting local people with Mental Health disabilities in gaining sustainable and gainful employment and being part of that process right from initial registration through to post placement and on-going support. My background in the training sector has been as a Business Development Manager. Moving into employment services, I combined my marketing and business development experience to be effective in building loyal relationships with employers and other stakeholders critical to the success of my clients.

Over the years I have developed extensive skills and techniques from reading numerous books and trialing different approaches in Resume & Cover Letter Writing, LinkedIn Profile Writing, Addressing Selection Criterias, Applying for Jobs online and Career Coaching. My industry experience is so vast and spread out and includes jobs in Mining, Construction, Administration, Health Care, Manufacturing, Retail, Security Services, CEO and Executive level and so many more industries.

I understand what employers want and how to communicate effectively to them. I know how to properly read a job advertisement and interpret what they really want and then address this in the cover letter. This has proved very successful and my testimonials will prove that. I am aware that applying for work shouldn’t be rushed and that employers can tell if you are just sending out your resume for the sake of it. This applies to all employers and jobs whether they be in Melbourne or Perth or in the Pilbara region of Northern WA.

Writing Selection Criteria’s can also be very difficult for people because it is so time consuming and there may be so much you want to say but if you do go on then it will be far too long and may not be read thoroughly. To key to writing a good and effective Selection Criteria is to keep it to the point and give the employer just enough information that leave’s them wanting to know more.  For each criteria, you should have around 1 to 2 examples maximum proving that you have met the criteria in your past employment. Each criteria should have a paragraph with an introduction, body and conclusion.

My academic is a Bachelor of Commerce majoring in Economics at Curtin University of Western Australia and a Graduate Certificate in Career Education and Development at RMIT University.

What to do if you don’t hear back from an employer after the interview.


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Time and time again I have clients agitated because they haven’t heard back from the employer after their an interview. They want to know what they outcome was, especially a couple days after the interview having still not heard back from anyone. Going through their mind are questions about how they went during the interview, what they said, what they didn’t say and what the employer thinks of them. It can even discourage the most qualified and experienced job seekers from applying for more jobs. But the question, remains, what should you do if you don’t hear back from an employer after the interview?

Without me making life easy for you and giving you the answer, I want you to put yourself in the employer’s shoes. Now you have just interviewed 15 people over the last two weeks. There have been some that you like, others that you really liked, some that you wont hire at all and 5 people that you cannot just make your mind up on because they all possess different skills and abilities that you want but you have have the capacity and funds to hire one person out of those 5. So there faces the dilemma of almost every employer. And the fact that there are less open vacancies and more jobseekers applying for the one job, means that the employer has a harder time choosing a suitable candidate but also has the power to be choosy in this decision. They can pick the best out of all 5 and do not need to settle for anything less. Now you cannot change or influence their decision post interview stage a part from sending a thank you email straight after your interview which may give you a 1-5% boost in your probability of being chosen for the job. So you just leave it. After you send the thank you email, move on and assume that you didn’t get the job just so you keep sane and can start applying for more jobs. That would be my best recommendation if you do not hear back. I also recommend not calling or emailing them again following up. Trust me, if you got the job they will call you back. I promise you!!

————

Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Perth Resume Writing Service


client-centric-small4 (1)We are a boutique employment services company specializing in executive and managerial level roles in all industries and sectors. Resume & Cover Letter WritingLinkedIn Profile OptimisationAddressing Selection Criteria, Job Application Service and Career Coaching. Industries served include, but not limited to, Government, Hospitality, Mining, Financial Services, Construction and IT.

We have varied packages, ranging from our Ruby package for $220 which includes a personalised resume and cover letter, to our top Gold package for $520 which includes a resume, cover letter, selection criteria, Linked in profile and we apply for 10 positions on your behalf. This has proved very successful, however it really depends on your budget.

When should I recieve it?

For a new resume and cover letter, we usually ask for around a week timeframe which includes us sending it to you for your review to see if you would like any changes or additions made, then make the changes as requested.

How do I pay?

Payment can be made by bank transfer into our business’ bank account at which we will send you a sales reciept for your tax records. Payment must however be made upfront to confirm.

What do I need to send?

We will need a copy of your existing resume along with a couple links to jobs on seek that you wish to apply for so we can tailor your resume and cover letter accordingly.

Contact us by email:

info@clientcentric.com.au

Phone:

0415 559 233

Visit our website at:

www.clientcentric.com.au

Melbourne Resume Writing Services


We are a boutique employment services company specializing in executive and managerial level roles in all industries and sectors. Resume & Cover Letter Writing, LinkedIn Profile Optimisation, Addressing Selection Criteria, Job Application Service and Career Coaching. Industries served include, but not limited to, Government, Hospitality, Mining, Financial Services, Construction and IT.

We have varied packages, ranging from our Ruby package for $220 which includes a personalised resume and cover letter, to our top Gold package for $520 which includes a resume, cover letter, selection criteria, linkedin profile and we apply for 10 positions on your behalf. This has proved very successful, however it really depends on your budget.

When should I recieve it?

For a new resume and cover letter, we usually ask for around a week timeframe which includes us sending it to you for your review to see if you would like any changes or additions made, then make the changes as requested.

How do I pay?

Payment can be made by bank transfer into our business’ bank account at which we will send you a sales reciept for your tax records. Payment must however be made upfront to confirm.

What do I need to send?

We will need a copy of your existing resume along with a couple links to jobs on seek that you wish to apply for so we can tailor your resume and cover letter accordingly.

Contact us by email:

info@clientcentric.com.au

Phone:

0415 559 233

Visit our website at:

www.clientcentric.com.au

When should you bring up salary expectation?



I get asked this question a lot by my clients. When should I talk salary expectation? During the interview? Before or after? It’s like as if in our mind we think that if we start talking money, then it’s going to turn off the employer and we wont get the job. Well I have some good news! that is not true at all!

Employers first of all are not turned off by discussion of salary expectation once rapport has been built and they are aware of your strengths, weaknesses and at least it is nearing the end of the interview when you bring it up. If for example, the employer called you, said he/she received your resume and would like you to come in for an interview, and then you start saying how much money you expect to be paid, well that will certainly turn off the employer, for they haven’t even met you and do not want to commit to any salary negotiation until they have met you.

————

Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Adelaide Resume and Cover Letter Writing Services


With hundreds of resumes to plow through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye-catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria,’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit their website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Brisbane


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

When should i expect to receive it?

You can expect to receive your new resume and cover letter within a week and half. During that period we also send you a draft copy for your review to see if you would like any changes or additions made. Then we will make those changes and send it back to you.

 

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Sydney


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Perth


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Service Melbourne


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

 

Please feel free to visit our website at www.clientcentric.com.au

 

Or alternatively, email us at info@clientcentric.com.au

 

Our Resume and Cover Letter Writing Service – Client Centric Executive Employment Solutions


Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

What is the Pricing & Fee Structure?

Packages:    Ruby – $220     Bronze – $250     Silver – $420     Gold – $550
Resume    YES     YES     YES YES
Cover Letter    YES     YES     YES YES
Selection Criteria    NO     YES     YES YES
LinkedIn Profile    NO     NO     YES YES
10 Job Applications    NO     NO      NO YES

When should i expect to recieve it?

You can expect to recieve your new resume and cover letter within a week and half. During that period we also send you a draft copy for your review to see if you would like any changes or addtions made. Then we will make those changes and send it back to you.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

All Jobs Resume Writing Services have changed to Client Centric – Executive Employment Solutions


We are proud to announce that All Jobs Resume Writing Services have changed name to Client Centric – Executive Employment Solutions and our new website can be found at www.clientcentric.com.au 

We are offering the following services:

Resume, Cover Letter & Selection Criteria Writing

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!

A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.

Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

LinkedIn Profiling Service

LinkedIn is a professional networking website where you link with your co-workers past and present, join like-minded industry professionals to converse, share, and learn from industry specialists around the globe.

Recent sources reveal that 95% of the Fortune 500 are using LinkedIn to source talent for their organisations. Having an existence on LinkedIn will mean that career prospects will come looking for you. Make it easy for firms seeking individuals with your skills and talents to contact you and hire you!

We will create a LinkedIn profile that will be written in a way that will be found by the correct individuals. We use a number of approaches to take full advantage of the success of your LinkedIn profile as well as using keywords specific to your industry and career ambitions to make sure you are visible to thrilling new opportunities and have a professional online presence.

Job Application Services

We adopt a proactive approach to helping you get an interview from your new resume and cover letter by actively applying for jobs on your behalf. This then allows you to save time and the financial costs of having to apply for jobs on online via job search websites such as Seek.com.au andCareerone.com.au.

We search for suitable jobs that you have the particular skills and talents they need, find out exactly what the job will entail and tailor your cover letter accordingly and submit your application online.

This can be a standalone service or as a package with your new resume and cover letter.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

What is Change Management? By Matthew Coppola



What is change management and why is it of benefit to your organisation?

Change management is a planned way of aligning people, organisations and processes from their current state to the ideal. Change is inevitable and must occur so organisations do not remain stagnant and continue pursuing the same activities all the time.

Increasing competition, government regulations and growing market forces spur change and the need to address these matters in business change is greater than ever.

Organisations must be capable of effecting change in order to succeed in the future.

What types of developments can be facilitated through change management? 

  • New product development
  • Mergers and acquisitions
  • Management changeover
  • Cost-cutting & Staff reductions
  • Employee resistances to change
  • Deployment of new technologies
  • Changes to business processes

Our skilled change managers will work alongside your management and staff to put into action business changes successfully, so your organisation remains constant and unwavering, ready to tackle the competition in a state of improved efficiency and superior abilities.

Contact us for a free consultation with one of our consultants today.

The following developments can be facilitated by our change management specialists:

  • New product development

Starting a new production line? Changing or removing products from a production line? Our change management specialists can facilitate this activity, ensuring products are adopted into the market smoothly, making certain that your organisation will cope with the change.

  • Mergers and acquisitions

Engaging in a merger with another company or acquiring other businesses? All levels of your company from bottom up, including management, staff and support systems will be affected in some way or another. Our change management specialists will align your staff and processes to meet the changes brought with a merger or acquisition.

  • Management changeover

A changeover of management in your company will likely bring new ideas, values, visions, processes and different ways of doing things. Our change specialists will guide your staff through the change, so they will be perfectly settled in with the new management arrangement.

  • Cost-cutting & Staff reductions

Organisations engaging in cost cutting and staff reductions experience a loss of employee morale and fear of loss of job among staff members, which results in less productive and unhappy workers. We can help by dampening the negative effect of job cutting throughout the whole organisation.

  • Employee resistances to change

Your employees may be happier doing the same things and will therefore resist or ignore any changes in your organisation. Our consultants can assist by facilitating in stages, the adoption of changes throughout all levels of your organisation.

  • Deployment of new technologies

The deployment of new technologies requires training and effective transition among all levels of your organisation. Our change managers are skilled in ensuring a smooth adoption of new technology in your organisation.

  • Changes to business processes

Our change management specialists can guide your staff and management to changes in your organisations business processes.