How the saying ‘dead-end job’ invokes negativity, and why it shouldn’t, by Matthew Coppola

I am sure for many of my readers, it’s happened to us or someone we know. Why does the saying ‘in a dead-end job’ invoke so much negativity? And, why shouldn’t we see it so negative?

The saying ‘dead-end job’ implies that the job has little prospect of progressing, moving forward and advancing.

It hurts because the person that is said to may not view their job that way. For example, that job pays the bills. Contributes to the overall business’ operation and the person in that job is helping in so many ways to their community, their family and their workplace.

Every job. I mean every single role is essential and necessary. That’s why it’s a job. There is a need for that person to perform that type of work and duties. Without a person in that job, things won’t get done.

Furthermore, every job that we have in our life helps us develop and gain valuable skills, qualities, traits, life-experiences and self-fulfilment about what we have accomplished.

I have fond memories of my time working in various roles in the past, which some may consider ‘dead-end’ jobs.

For example, jobs that I had before and during university taught me much about dealing and conversing with difficult people, perseverance, workload management, organisation, and so forth.

So, I firmly believe that we should never see any genuine and legitimate job as a dead-end because it may only de-motivate and discourage us from really seeing the positive points about what we are learning and developing as individuals in those jobs.

Would you like a new and tailored resume and cover letter that helps to highlight the valuable skills and experience you have gained in past roles? Would you like assistance addressing key selection criteria?

Why not contact the team at Client Centric Executive Employment Solutions. They would be happy to help.

How can I best market myself to an employer? By Matthew Coppola

Employers are interested in what you have to offer them and so they are looking for a justifiable reason to invest in you by providing you with employment. Their investment for a 40 hour work week is to obtain productivity out of you and in turn make more money and grow their business.

So the question you may ask yourself is:

How best can I market myself to an employer and show them that I have the skills that they need to perform the required duties?

First step is to work out exactly what kind of requirements needs to be fulfilled for a particular position that you want to apply for. Most job advertisements these days will list these. You should at least try and qualify for 90% of those requirements, but of course circumstances vary.

“try and qualify for 90% of those requirements”

Next step is to work out exactly what it is you have to offer to meet those requirements. Best way to approach this is to think about all the transferrable skills and relevant experience you have developed over the course of your working life together with the skills/aptitudes gained from your studies. This is why work experience/voluntary work and undertaking courses and education are great ways you can develop some valuable skills and experience you can put on your resume.

The final step is to match your skills and experience that you have come up with to the requirements of the position and make sure most of these are explained in your covering letter and at least highlighted in your CV.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website:

From the classroom to the workplace: Peer Pressure

According to Wikipedia, the free encyclopedia, ‘peer pressure’ can be defined as the influence that a peer group, observers or an individual exerts that encourages others to change their attitudesvalues, or behaviors to conform the group norms.

A person affected by peer pressure may or may not want to belong to these groups or norms. Generally peer pressure is assumed to be only centrally located in the classroom between minors, but unfortunately this isn’t the case. Workplaces today are becoming more and more team focused and generally an employer will hire staff with similar values and attitudes which thus make up a “corporate culture” and all the employees share in that culture. But when a staff member comes on board and finds it difficult to mellow in to that culture and then starts feeling pressured to do so, for example being invited out for “regular Friday evening drinks” or taking part in lotto syndicates. So peer pressure doesn’t just stop in the classroom, unfortunately it extends into the workplace too.

The sad thing is, employees, may feel that are obligated to perform things out of what they are comfortable doing, and like I said earlier, it may be Friday night drinks or a male/female colleague asking you out on a date. Peer pressure generally occurs when the fine line between ‘professional’ and ‘personal’ become blurred.

The unfortunate thing is that peer pressure at work is hard to identify and there are no laws against ‘workplace cultures and norms” so simply put, if you are having trouble fitting in with your colleagues and are finding yourself succumbing to peer pressure, either speak directly with your manager in a confidential setting, or start looking for another job.


Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at to find out more.

Don’t Gossip at Work

Let’s face it. We all love a good gossiping session. We love to talk about what other people are doing or what they have done when it has nothing to do with us. It is what workers do when they have nothing better else to do or they are in a mindless job. Because they are in a job that doesn’t require much thinking, they need something to stimulate their brain and so they occupy themselves with innate chatter and malicious stories.

The problem is, if you find yourself in a gossiping session and you don’t join in, your coworkers may see you as stuck up or taking sides. But really, the gossiping needs to stop with you. If you see something or hear something, don’t spread the gossip at all. And if you find yourself in a gossiping session, look as though you are gossiping without ever doing it. Don’t add to the conversation just say “Oh ok, I didn’t know that” and leave it there.

The problem with gossiping is not only that it can all be false information and is far from the truth, but if others see that you are gossiping, they are less likely to trust you. But if you don’t go about spreading gossip, your colleagues will see you as a loyal friend and someone that they can confide in and who wont go about spreading the information.


Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at to find out more.

Why it isn’t worth arguing at work

One thing I have learnt in my career is that arguing with someone, especially when you know all too well that your right, just does not work. I’m not referring only to your colleagues, but also to senior level management, key stakeholders and your clients. There may be a number of instances when your at work, and you completely disagree with what someone says or proposes to do and vice versa.

Unfortunately in our society, people have adopted this attitude that the world revolves around themselves and that admitting to being in the wrong displays a sense of weakness. Therefore naturally what do we do? Well we argue back ofcourse! This creates tension and distrust in the office making it ever more difficult to work further with someone you have had a disagreement with and both parties remain stubborn.

Is it really worth arguing at work with someone? Really? Is it? Well, the short terms gains may be you prove the other person wrong and you walk away with your head held high. But there are no long term gains. Do you think that person who you humiliated and proved wrong by arguing with them, is going to back you up when the boss asks for referrals for a promotion? Well, unlikely.

Dale Carnegie once said in his book How to Win Friends and Influence People:

“A man convinced against his will, is of the same opinion still”

Even if you prove to someone that they are wrong, but more importantly you do it against their will by arguing, they will still walk away thinking that they were still in the right. It really isn’t worth arguing,. You end up making the other person even more convinced than ever, that they were right.

So, what should you do instead of arguing? Well firstly hear the other person out. Commend them on their idea/opinion/plan whatever it may be. That is, acknowledge them. Then say that adding on from what they say, you feel/believe (not your opinion is) that…….then say but I could be wrong, I usually am. And there you have it, humility shown at its finest. The other person will see the humility shown and you have already boosted their ego by actually acknowledging them, therefore they will be more likely to hear your opinion and may even be persuaded.

Why we feel nervous on the first day of a new job, by Matthew Coppola

Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assisting with addressing key selection criteria. Visit their website today:

man wearing blue suit
First day on the job. Yeah, it’s nerve-racking!

Yesterday I started my first day on the job at a job find company in Victoria. Although it was only an internal transfer for the same position with the same company, I still felt nervous, timid and shy around my new fellow colleagues. I understand now just what its like for my job seekers when they start a new job. The emotions that they would be going through and how hard it can be to get back into the workforce especially if they have been out of work for quite some time. It is a big change and can be a stressful period in ones life.  Similar to the emotions involved in moving houses, changing jobs is just as stressful, if not worse. But why is it that we feel nervous on the first day on the job?

There are number of reasons why we feel nervous on the first day of our new job. Even today I had first hand experience with what it felt like to start working in a new office with new coworkers I have never met before until today. It was extremely nerve racking. I made the biggest mistake in the beginning. I accidentally arrived to work late and so I was stressed in the morning to begin with. I now see why it is extremely important to go visit the new workplace before a job start, say the day before, so then in the morning you wont be stressed and will know exactly how long it will take to get to work and where to park. But thankfully I soon forgot about being late after apologizing and explaining my reason why. I was also nervous because everyone knew eachother and they had built up this team culture and felt so comfortable around eachother. But I realized that they werent going to change to fit in with me. I had to change to fit in with them. I made sure that I introduced myself to everyone in the office and that I joined in with conversation and laughter the team were having. Because I made the effort to be part of their team culture, they made the effort to warmly welcome me.

people sitting around brown wooden table under white pendant lamp inside room
On the first day of a job, it helps to get involved.

Then by the end of the day it struck me! I finally realized why we always feel nervous when starting a new job. Its because it means change for us and moving away from what we are familiar with. In Psychology, we learn that the brain loves the familiar. When we move out of our comfort zone it can create a real shock to our brain. For instance, why is it that we always feel comfortable in our own bed then in someone else? And its for that very reason. So to really overcome the tensions and anxieties in starting a new job, we need to make an earnest effort to get to know our fellow colleagues and show interest in the workplace environment and culture.


Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at to find out more.

Why do business development professionals struggle with administrative work?

Put me in the spotlight in front business professionals and I will flourish. Put me on the phone to a prospective client and I will organize a meeting with them. Put me in front of a client who wants to order 10 of your company’s product and I will persuade him to order twice as much. But put paperwork and administrative duties in front of me and I wont be able to cope. Does this sound like you?

If you answered yes, well your not alone! Most salespeople and business development professionals struggle at coping with admin work. This part of the gig usually makes up 30% of a salesperson’s role, however some positions may require more time depending on the industry and the level of compliance required.

Despite this being shortfall of most people in sales, it is something that needs to be done and unfortunately wont go away. I for myself will admit this is something I need to work on in my personal development including having effective time management skills. There are sales roles out there that do not require much administrative work, just as long as you can talk the talk, you will be fine. However, there are some jobs like I mentioned earlier which require more of your working week dedicated to administrative duties,. These can include positions in semi Government companies and also roles where everything needs to be documented and compliance is king.

But if you find yourself in a sales role where you are struggling with the level of administration work required, then it is best to resign and find another role which  you can sell and build business relationships till the cows come home and still be on top your admin work.


Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at to find out more.

What is Comprehensive Value Chain Analysis By Matthew Coppola

Comprehensive Value Chain Analysis

Do what you do best. Leave the rest to others.

What is involved in Value Chain Analysis?

Your organisation will most likely engage in two types of business activities. Firstly are the activities that are purely intended to meet your customers’ demands and secondly, are those that although may not be directly involved in the making of your firms’ product, still add to the effectiveness and efficiency of your organisation.

The value chain is concerned with all those activities which add value to your business and your customers.

Understanding the value chain and how it affects your organisation and ultimately your customers is critical in successfully delivering value. Everyone is involved in the value chain. Starting from your employees to supervisors to suppliers and ending at your customers.

Our Comprehensive Value Chain Analysis service involves a detailed and thorough examination of the business activities performed in your organisation.

We’ll discover which activities your firm has a competitive advantage in and which activities your firm should discontinue or outsource to another organisation.

What are the benefits?

The benefits to your business from our Comprehensive Value Chain Analysis can be:

  • Greater value added to your services
  • Improved efficiency and less redundancy
  • Stronger performing business operations and processes
  • Free flow of processes
  • Better understanding of end-to-end processes
  • Increased adaptability to change in the business environment
  • Better able to exceed the demands of your customers

How to Effectively Build Credibility With Others, by Matthew Coppola

If we want to build our credibility with other people, we have to first of all be credible to ourselves. That means selling ourselves on our products or our services first. If you believe you are selling a good product, or offering a valuable service, you won’t have much difficulty selling that product or service to other people. Your body language (open, confident) and your tone of voice (positive, enthusiastic, pleasant) will tell them that you believe in what you are selling.

The first impression goes a long way to establishing your authority. You want a clean vehicle; polished shoes; trimmed, clean fingernails; clean, groomed hair; no heavy scent or body odour; and preferably only one bag. Women must have their briefcase and purse under control to prevent a cluttered look. (If you can, scale back to just a briefcase.)

As well, be aware of body movements. Don’t fiddle with your hair, tug at or adjust your clothing, play with your beard or moustache, or otherwise fidget. Fidgeting detracts from your credibility and your confidence.

If you have a demonstration, this can add to your credibility. However, ask permission first, and know exactly what you are doing. A demonstration that goes wrong sells nobody.

If you have testimonials, you can have several written up and ready to pass out, or you can have the names of people willing to be called. Please, make sure you ask their permission first and get the correct contact information for them. Keep any testimonials or contacts up-to-date.

How to Effectively Change a Client’s Emotion, by Matthew Coppola

Emotion has on a large effect on a person’s behaviour and by learning how to identify the clients feeling will help you provide a suitable solution. By changing the client’s emotion you may be able to help the client see your solution more clearly without the emotion that controls their behaviour.

E- Motion is contributed/created by motion

Several tips to help change or deal with emotion:

  • Change the client’s position- If they are sitting ask them to stand, or if they are standing ask them to take a seat. By changing the client’s body language the emotion will also change.
  • Ask the client several questions to lead them into a positive emotion. For example ‘sir I want to confirm your name is it john?” answer is “yes”. Several questions like this will help the client become more positive.
  • Use your volume to diffuse situations or anger. Slowly lower your voice.
  • Slow down your speech to help clients breathe and panic less.
  • Ask questions to help change what is on the clients mind.

Experience + MEANING= Feeling

Change the meaning of the situation for the client and the feeling they have towards it will change.

How do I get along with my colleagues better?

The following article is written by Matthew Coppola,  Australian Career Coach and Employment Consultant. If you are interested in inviting him to speak at any events/conferences, please feel free to contact us.

Do you sometimes feel that no matter how hard you try to be friends, you manage to turn off some of your co-workers? What then do you need to do to be able to get along with your colleagues better? The truth of the matter is, not everyone is going to like you. This is a sad reality of life that we must all accept. If you try too hard to have your colleagues like you, it may actually work the opposite, actually turning them off. Your colleagues will be able to sniff out the insecurity from you. So how do you then deal with this dilemma?

The answer is to treat your co-workers as you would treat yourself. Although you have your own flaws, recognize your own worth as an individual and how much you have to offer to your workplace. By valuing yourself better, it will enable you to be able to value your co-workers better. For instance this would help in dealing with the occasional co-worker who puts forward a cold shoulder whenever you try to be friends with them on a professional level. In saying that, steer away from automatically assuming that “the other person has the problem” it may be that your personality and approach in communicating to others needs refinement.

There are two ways that can help you in making a goal of getting along better with your colleagues. These are:

  1. Try and improve your conversation skills
  2. Show personal, yet professional interest in your colleagues

Improving your conversation skills

People like those who can converse well in meetings, networking functions, and amongst co-workers. Improving your conversation skills starts with having something worthwhile to say, that is, to think before you speak. It is good to be able to talk about a wide variety of subjects. For example, you might want to keep up to date with news and current affairs or innovations and changes in your industry. Reading industry focused magazines and newsletters are a good way of having something to talk about. Whatever you speak about, try and avoid three things – making your conversations more about yourself and not the other person, negative talk and gossiping about other staff members.

Another important skill is to be able to keep the conversation flowing. If a co-worker or manager asks you a question or says something to you in conversation, don’t kill the discussion with a yes or a no answer, instead reply in full. For example, if a colleague asks you how your weekend was, reply in saying how it was and what you did. This then opens the door for further discussion and allows the opportunity for you to ask your co-worker a similar question. Do you ever find that people bring up subjects that you are either not interested in or have little idea about it? Even so, the other person will think favourably upon you if you ask them questions and show interest in what they have to say.

Show personal, yet professional interest in your colleagues

Personal interest on a professional level, by definition, is about being attentive to the concerns and being curious about your fellow colleagues. You can show this through making yourself available to help and using encouraging words such as ‘you should be proud of yourself’ ‘That’s impressive’ or ‘Wish I was as good as you’ and so forth. If you make it a goal of genuinely expressing praise to your co-workers, you can expect them to do also to you.

The basic principle to making others like you is to tell them what they want to hear and Show them what they want to see.

You tell your colleagues what they want to hear by praising them and their work, saying things like “I wish I was as smart as you” and “You’re going to go far in this company” this is what they want to hear! They also want to see you praising them to the boss, making mistakes and asking them for help and not trying to seek attention from others in the office. They want to see genuineness, accountability and respect from you.

Make it also a goal of giving your time and energy to your fellow colleagues. This will impress them greatly. If you are working, and your colleague comes up to you and explains how they solved a work-related issue, sacrifice five minutes of your time to listen to what they say, by dropping everything you have in your hands and turn your body towards them. Of course, if you are really busy at work and cannot spare 5 minutes, explain to them that you are flat out but would be interested in hearing about it possibly over lunch or at another suitable time.

You can get along with your colleagues better!

Often times the reason why we have a hard getting along with certain people is simply because there is a clash of personalities. Generally, personality clashes centre around two colleagues with strong personalities. If you find yourself having a hard time getting along with someone at work that has a strong personality, remember that blaming the other person will only result in a vicious circle, with each individual not giving in. Best thing to do in that situation is to realise that it takes the stronger person to back down and show humility.

Clashes between individuals with strong personalities at work usually begin like a tiny leak on a submarine submerged underwater. Sooner or later the crack becomes bigger and bigger, finally bursting a hole in the vessel and flooding it. So likewise if you find yourself about to explode with angry words, it would be best for you to physically walk away. The potential for personality clashes to occur are always going to be there, so therefore it is your responsibility to avoid it all cost.

Every colleague is different, so it can be very challenging at times to build a relationship with them all. But trying your hardest to get along with all of your colleagues despite differing personalities, some more extreme than others, will make an impression on your colleagues and they will go out of their way to get along with you too. It just takes the bigger person. So it might as well be you!


Established in 2010, Client Centric Executive Employment Solutions (formerly All Jobs Resume Writing Services Australia) has become one of the leading boutique Employment Services firm in Australia. We offer a range of specialist career management and resume writing services to satisfy our clients both at an individual and corporate level. Our writing services include resume and cover letter assistance, responding to key selection criteria, search word optimised LinkedIn Profiles for greater online presence and a job application service where we apply for jobs on your behalf. Our corporate program includes career management planning assistance such as writing key staff biographies for website and marketing presentations, outplacement and career transitioning services for retrenched staff and career counselling. Our team are highly skilled and knowledgeable in broad range of industries. We service clients all over Australia including Melbourne, Perth, Brisbane, Adelaide, Sydney, Canberra and Hobart. 

How do I deal with difficult people by Matthew Coppola

It doesn’t matter where you work they exist, people who are difficult to work with. This chapter has been written to be applicable to most situations at work when you are faced with difficult people. It may be people who are arrogant towards you, don’t listen to you because you are younger or hold a higher position, lazy workers and those who you find are always attacking you in a non-confrontational manner, either verbally with connotations or behind your back.

We call this office politics and it won’t go away. We all need to know how to deal with it.

We will now look at a number of suggestions you can use to deal with difficult people and difficult situations. These are:

  1. Be smart about your choice of words
  2. Show patience
  3. Keep an eye on your body language
  4. Treat others as you would like to be treated yourself

 Be smart about your choice of words

Being smart about your choice of words involves using words that show respect, are commonly understood and evoke feeling. They also need to be grammatically correct. This will show respect for what you are trying to say and demonstrate that you have a positive attitude towards the person you are talking to. Your colleagues will then respond in the same manner, but this may take a while to happen.

Examples of words which are positive and up-building include:

–         Happy to speak with you

–         Nice work

–         Thank you John

–         Good morning/afternoon/night Leanne

–         Isn’t it a beautiful day today?

–         I was fascinated by the way you solved the problem

–         What an ingenious idea!

–         Now that’s original!

–         Could you please help me?

–         Ok wonderful, when do you start?

–         I love Friday!

–         Hello Mike

–         That’s fantastic

–         I’m so glad you’re here today!

–         Now that is impressive

Words are a powerful means of communicating to colleagues and must be used wisely. The saying ‘think before you speak’ says it all. The words you use in your conversations must be used in the right context with the right tonality, otherwise your message may be understood incorrectly and have the wrong effect then that intended.

It can be difficult to make the effort to use appropriate words, as some words can have two meanings if used in the wrong context. For example you might say “did you do the secretary?” referring to organising training for the company’s staff, but it can also have a double meaning with sexual connotations.

Using “I” or “my” too much in your conversation can cause co-workers to think that you always talk about yourself. Unless it permits, try and use “you” “us” more. Try and avoid talking about yourself unless they ask a question that permits you to do so. Also when starting a conversation with someone, always begin it by asking about them before you talk about yourself.

In the Australian workplace, it is respectful to use different expressions when you address others in higher positions such as a manager or supervisor. Of course everybody is different, and some people in higher positions may prefer to be spoken in a more relaxed manner, however the rule is to speak in an honourable and respectful manner to every employee in any position in the workplace.

Show patience

When confronted with a difficult co-worker, have you ever asked yourself “how many times should I have to forgive this person? Over ten times?” Sure, forgiving someone ten times may seem ridiculous, but what if you were that person being forgiven, wouldn’t you want to be forgiven more than ten times? Of course you would! So the same principle applies to putting up with the difficulties from a co-worker. It takes patience and endurance on your part.

Keep an eye on your body language

Body language is the non-verbal messages that we put across through our physical positioning and movements and accounts for 55% of total communication. There is positive and negative body language. Negative body language can show that we are not interested in speaking to someone. This includes crossed arms, body pointed away from someone while they are talking to you, and continually looking away while someone is talking to you. You need to make sure that your body language is correct and shows that you are interested in talking to a colleague and what they have to say.

Showing positive body language includes having your body pointed to the other person or mirroring their body language is a great way to establish rapport. So if your colleague is leaning against a table, imitate their body language by leaning up against the table too. Also maintain eye contact with the person you are talking to, and show that you are listening to them by nodding and looking at both their eyes and lips.

Treat others as you would like to be treated yourself

You could use a number of suggestions from this chapter in dealing with a difficult colleague, but sometimes you just need to put yourself in the other person’s shoes. Think if you were them, how would you like to be treated? For example, let’s say you were jealous of another work colleague because they were better looking and drew more attention. Would you want them to acknowledge your attractiveness and include you when getting attention from co-workers? Of course you would. Doing so would make you feel better about yourself and have no need to be jealous.

But you might step back from this, and think “why should I have to go out of my way to make someone like me if they are the one who is being difficult to me?” Well you have just answered your question already. You should try and make amends with someone purely for the fact that they don’t like you. If you don’t and have a proud attitude, you’re going to go to work every day and have to put up with someone giving you a hard time. Sometimes you just need to be the stronger person.