Why it Matters More than Ever to Stand Out from Other Applicants


You hear it regularly on the news. Job losses in the thousands. People being made redundant from organisations trying to downsize and go leaner to cut costs to better weather a harsh and multifaceted economic climate. Today, the news seems to form a large part of our life, grabbing our attention more than ever it seems.

Going back twenty or thirty years ago, finding work many would say was much more straightforward. Some individuals found that they could rock up to a business, say that they were looking for work, what they could do and their experience, then to be interviewed there on the spot or be offered the job to start right away.

How important is a well written CV in the process of applying for jobs?

Article by Matthew Coppola

It’s incredibly important now more than ever to stand out from other applicants and make an impression simply because of how competitive the jobs market is and just how flooded are positions advertised because of so many candidates vying for the same position.

You can stand out from other applicants by having your resume professionally revamped, cover letter expertly worded and tailored and write accurate responses to key selection criteria. The team at Client Centric Executive Employment Solutions offer these services to clients all over Australia. And, once you have secured an interview, unfortunately, it’s not as straightforward anymore.

You need to be able to sell your experience and skillset to a prospective employer which you can do so by refining and finessing your interview technique. You can receive interview coaching from Client Centric too.

Is It Okay To Send A Follow Up Email After A Job Interview?

Article by Matthew Coppola

Have you ever looked at a large crowd of people, and for some reason, your attention is drawn to a person in the crowd.

They might be wearing a bright coloured outfit. They stand out. The same is true for job seekers.

While I’m not suggesting that you need a colourful CV with pretty pictures, the content must stand out and not only capture the potential employer’s attention, but hold it too.

Is it Okay to mention Money in an Interview?


For many, saying the word ‘money’ interview setting is a dirty word. But one begs the question, is there anything wrong with mentioning money, especially if it’s the primary reason why you’re on the job hunt?

PROPER ZOOM ETIQUETTE: HOLDING DIGITAL MEETINGS WITH ELEGANCE

To answer this question, we need to carefully consider the reasons behind why people are afraid to say money is the determining factor behind their job search efforts and for wanting to leave their current employer.

An article written by Kristin Wong from the New York Times mentions that many of us were brought up from a young age believing that money, like sex, is one of those topics that we should not bring up in a polite conversation. It’s like the conversation of money is almost taboo.

She goes on to say that forces are at play here, such as the intimidation factor and embarrassment prevent us from mention about money.

Another article by Inc entitled How to Talk Money in a Job Interview makes a good point that it’s best to ease into the topic of money in an interview setting and to know your worth.

It’s true to say money isn’t everything when it comes to the perfect job. But it does mean a great to the self-esteem and personal feeling of worth to many who feel income, or size of it, is a good measure of themself and skilfulness.

WHY LEAVING A JOB CAN BE SO HARD TO DO

Indeed, this is a personal topic, and everyone will be different. Not everyone is comfortable mentioning money in an interview.

On a personal note, I think that money is part of the whole employee-employer relationship. For your services, they provide you with money. The employer is more than willing and happy to ask YOU questions about what you can do for them. It only makes sense then that a respectful and tact conversation on money emerges as that is the return to you for your services as an employee.

Eventually, though, unless the job is a voluntary, unpaid position, money will be mentioned. It’s up to you then to have that conversation and to know what the market is paying for someone of your experience and calibre, while at the same time not being unrealistic to push the employer away because they feel that you’re too expensive.

Matthew Coppola, Client Centric Executive Employment Solutions (www.clientcentric.com.au)

Tips on finding a new job, by Matthew Coppola


Finding a new job can be a challenging and frustrating experience; however you can make it easier for yourself when you use proactive strategies. The below tips are applicable for all job seekers, both new to the job market and those with many years’ experience.

Here are some of my best tips for finding a new job at any career level.

1. Be clear and know what you want. Reflect on your strengths and weaknesses and the type of work that you enjoy doing. What do you want in a job?

2. Research the organisations that you are targeting. This will help you to get a feel for the organisation’s culture, what you are likely to be paid and if they are the right fit for you.

3. Tailor your resume to each position. By doing this, the recruiter or hr manager will know straight away that you have the skills they are looking for. Remember that your CV is one of the most critical tools for when it comes to job searching.

4. Have an online career profile. By having a career profile like on LinkedIn, you are showcasing your experience, knowledge, and passion online where employers and recruiters search the web for potential employees. Maybe it’s time to get your LinkedIn profile professionally revamped?

5. Be organised. Have a system that works for you, with organising your job searching. Even just a simple spreadsheet to keep track of the positions that you have applied for.

6. Utilise your network of contacts. People you know may want to help you in finding a job or may know that a position is currently available at their workplace and could refer you to their HR manager.

7. Don’t just apply online. Limiting yourself to only online could make the process take longer. Contact companies directly via cold calling or recruiters to let them know you are looking for work, or even leave your resume in their letterbox.

8. Have daily job-related goals to reach. By having a daily goal to achieve, this will help you to stay focused and motivated with finding a job.

9. Prepare for all your job interviews. Develop responses for common interview questions and practice them with a friend or interview coach. The more prepared you are, the more comfortable and confident you will be. Client Centric offer interview skills coaching via face to face or Zoom/Skype.

10. Email thank you messages to all interviewers after the interview. A brief email of thanks highlighting your keen interest and fit with the role and employer is a great way to help make you stand out from the majority.

By Matthew Coppola, Client Centric Executive Employment Solutions

Is It Okay To Send A Follow Up Email After A Job Interview?


You just had a job interview with an employer and you’re feeling quite confident. Or maybe you’re freaking out, carefully considering whether or not you performed well and what you could have said differently.

Frustrated You Didn’t Hear From Back From an Employer? You’re Not Alone.

It’s a waiting game. You need to let the interview process proceed and finish. Once they have interviewed all shortlisted candidates (and let’s face it, who knows how many people they actually interviewed) then they will discuss and make a decision about who gets the job.

The problem with the whole job interview process is that you never really get to know what the employer is going to ask you and what they’re specifically looking for.

How long can it take to secure an interview?

But you may be wondering whether or not it’s okay to send a follow up email to the interviewer thanking them for their time.

Well, for many, there are mixed views on this.

I think it’s okay, but only if your email is super short and straight to the point.

Something like this:

Hi, Just a quick note to say thank you for the opportunity to be interviewed by you. Whatever the outcome may be, I look forward to hearing from you. Thanks.

So something short and sweet. No pressure whatsoever on the employer to make a decision sooner or in any way influence their decision-making. At the end of the day, you want the employer to hire you because they want you not because they felt compelled or pressured.

I believe it’s a good idea to send a follow-up email because it shows that you’re keen and enthusiastic about the job. A genuine, heart-felt show of interest can go a long way to making a difference. And of all the candidates that they may have hired, if there is any slight confusion as to hiring you over someone else, a simple email might just be the trick to push you over the edge to a yes to hiring you.

The best thing anyone can do is work on their interviewing technique. Learn about the art of the interview by receiving one-on-one interview coaching with an experienced coach will guide you and provide you with feedback. Client Centric Executive Employment Solutions offer this service and they do a great job at it.

Frustrated You Didn’t Hear From Back From an Employer? You’re Not Alone.


Client Centric Executive Employment Solutionsan Australian-based professional job seeker services firm, recently published an article entitled:

“Why Employers Don’t Always Respond To Unsuccessful Job Applications?”.

A good question to ask indeed.

If you’re frustrated that you didn’t hear back from an employer after submitting a job application, you’re not alone.

More often than not, job seekers receive a response back from an employer saying that they were unsuccessful and wish them all the best, or they don’t hear back at all. Or, it’s just one of those cold replies that are worse than not hearing back anything at all:

You were not successful, thank you.

The article makes a good point. Employers can receive anywhere up to a thousand applicants for a single position. So you can imagine how time-consuming it would be to provide personalised responses to each and every unsuccessful applicant.

Sure, you take the time to prepare your application and tailor your resume and cover letter, only to be unsuccessful.

I have written in the past on coping strategies for dealing with job rejections, as well as an article entitled: How long can it take to secure an interview?

The article also makes the point to stay focused and keep applying. Not letting one or ten job applications let you down or demotivate you.

Why have a collection of CVs/resumes as opposed to having just the one CV? By Matthew Coppola


There’s a saying “It’s good to keep your options open” and how true that is, especially when it comes to searching and applying for suitable employment.

Some job seekers opt to have a collection of different CVs that they can use in applying for work, and there are many reputable professional resume writers that can help with this.

Often, we find ourselves out of a job and not sure what to do. There are a few different roles, perhaps in related or completely different industries that we know, after reading through the employer’s requirements and selection criteria, that we can do the job. (By the way, if you do find a job that asks you to address a set of key selection criteria, Australian employment services firm Client Centric Executive Employment Solutions can provide assistance in addressing them for you. Learn more by clicking here.

And, if you find that the job description is fairly uninformative, there’s an article I have written on about how to deal with uninformative job descriptions.

In fact, having a one-page CV can be powerful too in terms of getting straight to the point about your knowledge and experience, as well as providing the employer with a brief page to read.

So, having multiple CVs for different jobs can be helpful because you can apply for more jobs and therefore increase your chances of gaining suitable employment. That’s right, you’re keeping the options open. The same goes for your cover letter.

And, once you secure a job interview then fantastic! The Australian company mentioned earlier – Client Centric Executive Employment Solutions – provide interview coaching and will teach you the techniques and skills to handle standard and behavioural type questions, personalised for you and your needs. Learn more about their interview coaching service by clicking here.

Client Centric is an Australian-wide business providing an online employment service for job seekers wanting to get an edge over other candidates in the jobs market. They write resumes and cover letters for clients in Perth, Adelaide, Gold Coast as well as across Tasmania. Feel free to contact the team today and they will be more than happy to help.

 

Coping with rejections from unsuccessful job applications, by Matthew Coppola


woman in front of her computer
Photo by Retha Ferguson on Pexels.com

So you are looking for work and find the perfect job—precisely the type of role you want to do and take the next step in your career. You may start to visualise yourself in the position, imagine the pride and joy that you will have and can share with your family and close friends. It’s a great feeling start to a new job, and you are excited about what may be in store for you in the future.

So, you go ahead and apply. And because this role is perfect for you, it warrants the extra time and attention to detail in your application. You tailor your resume, modify your cover letter to help increase your chances and make sure that your job application accurately addresses the employer’s requirements. There’s a good article on the benefits of tailoring your resume written by Client Centric.

So yeah, you could say you’ve put in the time and effort to make a great application, and after proof-reading both documents over and over again, you’re confident attach them and hit the submit button.

And there it goes, off into the wide world web.

You wait, wait and wait.

Finally, you get a call from the prospective recruiter. I often write about articles dealing with the recruitment process, such as why hiring processes can be so lengthy. Recruiters often dismiss application and pigeon-hole you into one particular field. The field that you’re trying to get out of and move into something new. It’s disheartening. It’s mean. Maybe you have found yourself in a similar position. Perhaps you applied only not just to be rejected, but not even have the chance to speak with anyone as to why you were not successful.

The thing is not to give up. To not let anyone tell put you down. To lift your head high and persevere, keep applying and believe in yourself. Indeed, take on constructive feedback and see where you can improve, and view any criticism like water off a duck’s back.

But there is light at the end of the tunnel. Which is why it can be so helpful to have your resume and cover letter professionally written by the experts in Brisbane, as well as other states throughout Australia. Feel free to learn more about Client Centric and what they can do to support you with your job search efforts.

And if you want to know what makes a resume stand out, read this great article by Client Centric entitled “what makes a good resume stand out?”.

How long can it take to secure an interview?


close up photography of woman sitting beside table while using macbook
Photo by Andrew Neel on Pexels.com

The length of time to find a job can vary considerably.

Many factors are at play. Some people secure a job days after first submitting their application for a position. Others, it may take weeks or months to secure employment. 

Factors such as:

– the economic climate; 

– availability of jobs;

– competition from other job seekers applying for the same role;

– the strength of your job application and;

– the employer’s preferences. 

But having your resume and cover letter written by a professional resume writer can and may significantly reduce the length of time in obtaining work, as both documents will be tailored and wordsmithed to market and promote your skills and experience.

www.clientcentric.com.au

I no longer have a job. What should I do now?


So, you have lost your job or are about to lose your job. What can you do?

First and foremost is not to panic and prepare to start actively applying and tailoring your resume and cover letter to positions.

Carefully consider your skills and experience. Open up your options to jobs that you can do and are willing to do. 

Sure, during periods of a recession or low economic activity, jobs can be scarce. 

apple business computer connection
Photo by Vojtech Okenka on Pexels.com

 

But stay positive, in control and focused. Get your CV in order by utilising the services of a professional resume writer. They will write up a custom-tailored resume designed to market and promote your skills and experience, even tailoring your cover letter or a general letter that you can edit yourself. 

Try not to rush your job applications too. Employers will notice this.

www.clientcentric.com.au

The recession of 2020? Top 5 ways you can prepare yourself now!


26747013429_096efda353_wOkay, so there has been much talk circulating about an impending recession for 2020. Whatever the case may be, you may be wondering what you can do to prepare now.

Here are 5 ways I believe can help an individual prepare for a recession in case they lose their job:

  • Get your resume and cover letter in order. Enlist the services of a professional resume writer such as Client Centric.
  • Keep abreast of what is happening in the jobs market. Add your profile to job search websites.
  • Stay positive, focused and in control. 
  • Practice responding to interview questions to help prepare you for an interview. 
  • Think about all your skills, industry experience and the kind of roles that you can apply for. Open up your options to other employment. 

Matthew Coppola, Client Centric Executive Employment Solutions

Writing a cover letter for a career change


With a career change, you will need a cover letter to go with your revamped resume, as your resume may not have the relevant experience a hiring manager is looking for.

It’s essential to make the most of your cover letter as an opportunity to demonstrate why you are a good fit despite lacking the specific employment history that may be an important factor in being chosen for the job.

A persuasive, well-written cover letter will convince the employer that your work experience is a strength rather than a weakness. With your cover letter, be sure you’re clear on your goals for transitioning careers, and that you’re positioned for a successful career change.

Include the following three crucial points, to explain in your cover letter why you are qualified for the specific role. Emphasize on your transferrable abilities. Highlight your exceptional performance in previous positions. Express your passion for the company. The aim is to make sure you communicate these points throughout your letter.

Matthew Coppola, Client Centric

How to stay motivated and positive despite set backs in securing work, by Matthew Coppola


It can sure get tough finding a job. We want the right job, but often is the case we settle for anything just to be employed.

I don’t see anything wrong with that. It can certainly look good on a resume as opposed to a lengthy unemployed history, and it also helps to keep us focused until the right job comes along.

We often say to ourselves – ‘stay positive’ or ‘don’t worry, something will come up’ – however the bills that need to be paid are at the back of our mind in how important it is to have a job.

But often is the case when we lose focus on our job search efforts, the result is:

  • Incomplete and inaccurate job applications.
  • Cover letters that are not properly tailored.
  • Messy applications and we rush the job search process.

Loss of focus can have a serious impact on the success of our job search efforts.

One approach that can really help build up an individual’s confidence is by having their resume and cover letter written by the experts at client centric.

They can professionally write for you a new and tailored resume and cover letter that work to sell and market your skills and highlighting, highlighting what you have to offer.

Visit their website today at www.clientcentric.com.au

They service every capital city and regional areas across Australia including Perth, Melbourne, Brisbane, Sydney, Canberra, Gold Coast, Hobart and Adelaide.

Why we should never worry about candidates vying for the same job, by Matthew Coppola


Many individuals going for a job interview worry about the other candidates who will be interviewed too – thinking about what their competition is. But there is a good reason for not worrying and thinking about the other candidates vying for the same position.

With a small business, studies say to not worry about the competition and what they are doing. Yes, it is essential to be aware of what they do and what they charge, but not to worry about them.

The reason for this is that it distracts the business owner. It may cause discouragement, and instead of the attention going toward continual innovation and business improvement, the focus is going to the competition.

So the same goes for being interviewed. Don’t worry about the other candidates, and instead focus on what you have that makes you a valuable candidate for the role and how you can make a meaningful contribution.

So go into that interview with your head held high, confident that you can do the role and that they will want to hire you.


Would you like a new and tailored resume and cover letter that helps to highlight the valuable skills and experience you have gained in past roles? Would you like assistance addressing key selection criteria?

Why not contact the team at Client Centric Executive Employment Solutions. They would be happy to help. 

www.clientcentric.com.au

How to deal with having a lack of industry experience, by Matthew Coppola


We’ve all heard it before. The typical response from an employer/recruiter saying that you lack industry experience. So, face with this issue, how do you deal with it?

Employers generally say this because they genuinely need someone who has experience in their industry, whether it be in the same role or a completely different position. Especially needed when a set of key selection criteria need to be addressed.

Every industry is different. Having an understanding of the industry, what the market is like, any regulations, policies or other intricacies of the industry can be very important to an employer. To them, you understand their business and their industry. They can relate better to you and discuss industry matters with you knowing full well that you have some level of familiarity with the sector that their business.

So, the question is, how do I respond to that answer?

You may decide to talk about your experience in another industry that is similar, and how it relates to their industry. But, that isn’t always easy.

The next step may be to obtain some work experience or volunteer your time in the industry that you need to gain exposure to. This may help and be beneficial to put on your resume.

Another option is to do a course/workshop/attend a conference relevant to that industry.

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Equipping yourself with a brand new tailored and personalised CV and cover letter can be a great way to improve your chances of getting noticed by a prospective employer.

Why not contact the team at Client Centric Executive Employment Solutions – they have the expertise and experience to help clients from all different professions and trades, and all kinds of industries.

Visit their website today at:

www.clientcentric.com.au

Applying for jobs in Adelaide, suggestions and tips by Matthew Coppola


It’s commonly known now that the process of applying for a job can indeed be a challenging exercise for many. But, there are ways to make the process easier, especially for individuals seeking a job in Adelaide, South Australia.

Most jobs these days are advertised online, both on formal large job search sites as well as smaller community websites, social media and community boards.

It takes time and patience to apply for a job. Many employers can tell if a job application has been rushed.

Equipping yourself with a professionally written and tailored resume and cover letter can be a great way to get better noticed by a prospective employer in Adelaide.

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Most jobs these days ask for individuals to submit a copy of their CV and cover letter. When it’s in front of the employer, it’s important to make an impression.

So, why not contact the team at Client Centric Executive Employment Solutions – they have the expertise and experience to help their clients be better equipped to apply for work.

Visit their website today at:

www.clientcentric.com.au

Searching and applying for work in Perth, WA – What you need to know, by Matthew Coppola


The jobs market in Perth, Western Australia is indeed varied and broad, being such a large state with opportunities in both professional and trade roles.

There are many ways that job seekers can search for work in this state, such as through online job search websites as seek.com.au and indeed.com.au, as well as in the local paper and local job sites for the communities.

Finding and applying for work can certainly be a challenging and emotional time for anyone. Finding the right job, with the right pay in the right area requiring the right level of experience and skills can be tricky. Sure, it takes time, patience and positive thinking to move forward in applying for work.

The west coast of Australia is quite large and spread out, with jobs in all kinds of areas, not just the central business district.

Public transport and road/bike/path access does however make it easier to get to work.

Having lived in Perth myself, I understand first-hand what it’s like to get to one place to the next.

Here are a few suggestions to help you get noticed:

  • Personalise your cover letter for each job – address the employer’s requirements.
  • Make sure your resume and cover letter are easy to read.
  • Be specific about each job and take the necessary time to apply. Avoid rushing.

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Equipping yourself with a brand new tailored and personalised CV and cover letter can be a great way to improve your chances of getting noticed by a prospective employer based in Perth.

Why not contact the team at Client Centric Executive Employment Solutions – they have the expertise and experience to help clients from all different professions and trades, and all kinds of industries.

Visit their website today at:

www.clientcentric.com.au

 

 

 

 

 

 

 

 

 

 

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Why having a great resume matters to obtain a job in Ipswich, by Matthew Coppola


Finding work can certainly be a challenging and frustrating time for many. But, if you reside in Ipswich, Queensland, why does having a professionally written resume and cover letter help improve one’s chances of securing an interview? The answer is relevance.

When an employer or recruiter puts out a job advertisement, they are really looking for someone who has the relevant experience, education and meets the criteria as outlined in the job advertisement.

When the hiring agents come across job application documents that specifically outline and stipulate how and why the candidate meets their selection criteria, this can help largely to motivate them to want to at least interview the candidate.

It means that the candidate is really putting their best foot forward for the job, and really showing to the reader how important the job is to them and that they are genuinely confident in their ability to perform the role.

A recruiter may spend very minimal time reading through applications as they scour through (often the case) the hundreds of submissions.

So, job application documents which help to grab their attention and stand out from the rest may improve the chances of the hiring person taking the time to read and take interest in the candidate’s CV and cover letter.

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Why not have your CV professionally written by the experts at Client Centric. Talk to the professionals today. They would be more than happy to help.

Visit their website today:

www.clientcentric.com.au

Finding work in Tasmania – and why having a professionally written CV matters, by Matthew Coppola


Having your CV expertly written in a professional way, tailored to market and promote the skills and experience you have to offer, can be a great way of obtaining work in Tasmania.

The best tool anyone can have in their job search is their resume and cover letter. Job seekers based in Tasmania may certainly benefit by revamping their job application documents to help market and highlight their skills and experience.

Whether you are a student, graduate, professional or tradesperson, being able to submit a well structured and orderly CV and cover letter that is personalised to the employer, may indeed draw the readers attention and encourage them to contact you for an interview.

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Why not have your CV professionally written by the experts at Client Centric.

They help equip job seekers with the right tools they need to put their best foot forward for a job.

Visit their website today:

www.clientcentric.com.au

How can I apply for work in Sydney, Australia? By Matthew Coppola


The jobs market in Sydney can certainly be fairly competitive, depending on the industry you are seeking employment in. But, if someone was searching for work in Sydney, how can they best apply for work?

Online job sites in Australia such as seek.com.au and au.indeed.com are wonderful sites to use, straight forward, clear and easy to apply for the right job.

Other ways that you can apply for work is by cold calling prospective businesses and recruitment agencies to send through a copy of your resume to see if there are any suitable roles available or if they could keep your CV on file for any future vacancies.

Other approaches include signing up to recruitment agencies for any permanent or temporary vacancies.

But, most importantly, the best tool that you can have in your job search tool kit is a professionally written and tailored CV and cover letter that will help market and promote you to a prospective employer.

Client Centric is an Australian provider of high-quality professional services for job seekers and employers. They deliver comprehensive career and employment solutions that are personalised to suit, designed to market and promote the skills and experience their clients have to offer.

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Why not have your resume professionally written by the experts? The team at Client Centric are happy to help their clients apply for jobs in Sydney by equipping them a with a tailored, customised and personalised CV and cover letter.

Get in touch with them today by following the below link:

www.clientcentric.com.au

 

How valuable can temporary employment opportunities be? By Matthew Coppola


So, you have just recently been offered temporary employment. Say, around 2 – 4 or more weeks of work to either cover for someone who is away, or to help with a backlog of work.

Temporary work opportunities, although short in nature and not permanent job opportunities, they do present many benefits to the job seeker. These benefits include:

  • Great way to get into employment quickly and provide some breathing space while out of work and searching for a permanent position.
  • Generally speaking, the pay rate tends to be higher than a permanent role.
  • Opportunity to add experience to your CV, so that at your next interview, you can show that you have taken up opportunities to work while searching for a role.
  • The temporary role may (not always) turn into a permanent position, in that if the employer likes your work, they may find a suitable position within the organisation. Although, you cannot always expect this.

Are you interested in having your resume and cover letter professionally written and tailored to help boost your chances of securing a role?

Visit the team at Client Centric Executive Employment Solutions as they are experts in providing tailored and custom written job application documents personalised to every client. Contact them today.

www.clientcentric.com.au

How early should I arrive to an interview? By Matthew Coppola


Aim to arrive around 10 minutes early, that is, 10 minutes early from when you arrive to the reception desk. So, it would make sense then to arrive to the employer’s business site and park by about 20minutes early. That leaves enough time to find a parking spot, compose yourself, fix your suit and then walk into the front reception area.

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Do you have an interview coming up and would you like to be better prepared?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

Interview skills coaching in London and surrounding suburbs


Highlight your expertise.

Would you like help in responding with more confidence to perplexing interview questions? Do you find it a challenge at times in being able to highlight your strengths to a prospective company and clearly express why you would be a strong candidate for their team? 

An employer can ask you questions on why you are a better candidate in various ways.

It is good to know what the ideal applicant for the position is and clearly comprehend the job and how you are the perfect candidate.

Client Centric Executive Employment Solutions is assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. They also assist with interview skills coaching via online video link in London and surrounding suburbs. For more information, please visit:

https://www.clientcentric.com.au/londoninterviewcoaching

 Please feel free to visit their website: www.clientcentric.com.au.

 

 

The dilemma “I am looking to move on to a new job, but I just don’t know where to start!” By Matthew Coppola


So, you are not happy working for your current employer and you have decided that now is the time to make and make that change on to a new role that will bring new challenges, excitement and most of all, a change of scenery.

But you face a dilemma.

There are so many jobs advertised out there in the open employment market and so many companies that you would love to work for. But, you have been an IT Business Analyst for the past 5 years and that’s all you really have known for quite some time now.

The first question to ask yourself is “Do I want to find another job in the same industry that I have been working in, or do I want to find a job doing something else?”.

Let’s say you decide that you want to stay practising your current field of expertise, so you search for jobs close to where you live and start applying after you have written your resume and cover letter, then tailor your cover letter for each role you are applying for.

Some candidates also identify other factors that help in their job search efforts which include:

  • Preference for location
  • Times/days I would like to work
  • Skills that I have and achievements that I have attained to
  • Preference for the industry type of employer
  • Preference for type of job – part time/full time

These are just a few of the factors that can be considered with searching for a suitable job.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

https://www.clientcentric.com.au/canberra-resume-writing-services

Is it Essential to Have a Professionally Written and Designed Resume? By Matthew Coppola


When an employer is going through the decision process and deciding whether or not they should offer you the job, your resume assists them to make an informed choice. Sending a cover letter along with your CV gives you a more personalised touch for the position, by answering the requirements of the position as specified in the job advertisement.

A resume is what helps you with getting your next opportunity.

Recruitment agents or employers could only devote 3 minutes or less reading through your resume, so first impressions are important.

You would want to ensure the resume jumps out at them, stands out from the rest and is informative and applicable to the employer’s requests so that it inspires them to select you for an interview.

When your resume is professionally written it helps with endorsing your career experience, knowledge and skills and assists in selling you to the company.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer.

Please feel free to visit their website: www.clientcentric.com.au

Melbourne CV writing services and resume writing assistance:  https://www.clientcentric.com.au/melbourne-resume-writing-service

Importance of displaying positive body language in an interview setting, by Matthew Coppola


Sometimes it doesn’t matter what we say or how we say something. Because if our body language – that is our physical mannerism and stature – does not match up with what we are saying, then the message that we are trying to get across will be skewered and misinterpreted.

In fact, research suggests that our body language accounts for upwards of 90% of our communication and what we are really trying to say.

This really is why it is so important to be aware of our own body language, particularly in an interview setting where the interviewer may be reading into everything we say and do in front of them.

I will address a couple areas where we need to be mindful of our body language in an interview setting:

Face to face sitting in front of an interviewer – This can be very daunting. We might feel as though we are being interrogated and there is a bright light shining in our eyes! Okay, I am exaggerating here. But the fact of the matter is, it’s not easy being in front of another person knowing full well that they are trying to make a decision on whether to hire you or not, and it all rests upon what you say and do.

So try to have an open posture and keep your hands clasped together. Don’t fidget. And if naturally, you are someone that uses your hands when talking, try to keep this minimal and relevant to what you are saying. Try to avoid crossing your arms or resting your hands on your legs like you are ready to finish up with the interview.

Facial expressions – Don’t be afraid to smile or show facial expressions. Obviously, don’t overdo it. But show a nice smile and use your facial expressions intermittingly.

To sit back or not. To lean forward or not. What should I do?? Help! – There is nothing wrong with sitting back or leaning forward. Or doing both intermittingly in the course of the interview. Just avoid slouching and coming across disinterested. If you are trying to make a point or elaborate on something, feel free to lean forward but not too much.

Client Centric Executive Employment Solutions is an Australian based business that assists with CV/Resume writing, addressing key selection criteria and covering letters to help you with give your best foot forward to an employer. Please feel free to visit their website at: https://www.clientcentric.com.au

They also assist with interview skills coaching either face to face or via online video link. For more information, please visit: https://www.clientcentric.com.au/interview-coaching-for-melbourne

They also assist former Australian Defence personnel and their partners with their job applications into civilian employment. Further details can be found at: https://www.clientcentric.com.au/defencetransition

 

 

 

Interview Question: Why do you want to work for our company?


One of the common questions an interviewer may ask concerns why you want to work for their company. It could ask be asked in another way such as, why did you apply for this role, what do you know about the company and why should we hire you.

The meaning uncovered

This is a typical question where the employer is trying to discern just how interested and keen you really are in working for them. They are looking to see how enthusiastic you really are. The employer may be interviewing 5 other candidates just like you, so they want someone who genuinely wants the role and will demonstrate this.

Difference between “enthusiastic” and “desperate”

You can come across enthusiastic by showing interest in the position, the company and the interviewer. You will come across desperate by having a great need or desire for getting the job, to the point that it goes overboard and makes the interviewer feel uncomfortable.

How you can show enthusiasm

You can show enthusiasm by asking questions about the company, saying things like “I can definitely see myself performing well in this role” or “This position is exactly what I am looking for”. Your body language will also come across that you are enthusiastic about the role and you can do this by leaning forward, nodding, smiling and maintaining eye contact.

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Author: Matthew Coppola

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Client Centric Executive Employment Solutions offers interview skills coaching and you can visit their web page by clicking here

Alternatively, if you are seeking employment and would like assistance with a new CV and Covering Letter, they also provide this service and you can view it by clicking here

This article can also be viewed here

How to prepare questions to ask at your interview, by Matthew Coppola


SBeing asked questions at an interview can be like the media questioning a politiciano you have finally go the the interview stage and they tell you its next Monday at 4:00 pm. And you are excited as anything, probably throwing your fists  in the air, jumping up and down in hysterics! But then it dawns upon you that they are going to ask you serious questions and probe you to see how good you really are for the job. Remember that probably 5 other people also got the call and are being interviewed too. So you have some competition on your hands!

Next step is to start thinking and mentally preparing yourself for the questions that will come at you. Some may be directly related to your abilities and if you have what it takes. Some though will be indirect. You are there as a participant being interview, not an observer watching on the sidelines. The spotlight is on you! This is a meeting and like most meetings, every participant needs to prepare and especially if they are having a part in contributing to the discussion.

Get ahead of the competition (the other interviewees) by thinking about the kind of questions that would show you have a good understanding and knowledge of the employers’ business operations. Demonstrate that you have done your research and taken an active interest in them. After all, they are doing so for you!

You could say something along these lines (for a business real estate/operations management role:

From having a good look through your company website, I noticed that your management team are planning to acquire a new office block on county street in West Meadows. I am wondering will I be managing this acquisition or has this already been settled now?

This kind of questioning will demonstrate to the employer that you are already thinking about the job and what value you will add. It shows initiative and a desire to succeed. You are taking an interest in something that could affect your role!

So demonstrate and prove that you did your homework by asking specific and interesting questions about the role and the company.

 

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

 

Why it’s important to write a ‘thank you letter’ after your interview, by Matthew Coppola


It is very important and can even persuade a potential employer to hire you, by sending a thank you letter or email right after an interview. Most employers appreciate the effort and initiative taken by the interviewees when they follow up right after the interview. If you have an interview soon, my recommendation is to follow up with a brief and straight to the point note emailed to the employer, but do so within 24 hours of the meeting. Your resume got you to the interview. The interview will get you to the short-listing and consideration stage. The thank you letter will help you get you to the job offer stage.

Now just how much percentage increase in chance the follow up letter provides, well that’s debatable. Even a 1% increase is better than nothing!

A brief, concise, ‘no pressure to hire me’ thank you letter demonstrates that you take initiative and are genuinely interested in the employer, the job and your career. Its shows that you saw the interview not just being a numbers game, but a chance to work for a great employer in a job that you want to sink your feet in and stay there!

For help with resume writing, addressing and responding to key selection criteria, cover letter writing and more, please visit www.clientcentric.com.au

 

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

 

Does randomly posting out your resume deliver results?


I have been asked this question before by my clients. Majority of the time they are either not feeling confident enough to cold call employers or they are unable or again not confident enough to go an cold visit employers face to face.

In answering this question, well yes it can deliver some results and yes they may be very successful results. I for myself have posted out my clients resume to employers especially time poor employers or those who work odd hours, such as businesses in the hospitality/entertainment industry and even Child care centres funnily enough.

But like most things in life, you need to keep your options open. When it comes to applying for jobs, I suggest not keeping all your eggs in one basket. Try emailing, posting, cold calling, applying on-line, etc.

At Client Centric we provide a reverse marketing service where we apply for jobs on your behalf. We send out personalised job applications via Seek.com.au and other job searching websites.

We adopt a proactive approach to helping you get an interview from your new resume and cover letter by actively applying for jobs on your behalf. This then allows you to save time and the financial costs of having to apply for jobs on online via job search websites such as Seek.com.au and Careerone.com.au. 

We search for suitable jobs that you have the particular skills and talents they need, find out exactly what the job will entail and tailor your cover letter accordingly and submit your application online.

This can be a standalone service or as a package with your new resume and cover letter.

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Author: Matthew Coppola, Client Centric Executive Employment Solutions

Careers Advisor, Employment Specialist & Resume Writing Expert.

With over 7 years’ experience in Recruitment, Employment Services and Corporate Training, Matthew has developed a wealth of knowledge and experience in resume writing, interview skills, job searching strategies, selection criteria writing and career planning. 

His approach to resume writing is to actually sell the individual, shine a light on their best qualities and powerfully market them to prospective employers. 

Matthew holds a Graduate Certificate in Career Education and Development and a Bachelor of Commerce majoring in Economics.

Why should you research the employer before being interviewed?


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Going for an interview is like going out on a date with someone.  Now both are similar for many reasons, but generally speaking, if you went out on a date with someone and it wasn’t a blind date, you would be more prepared and confident if you knew a bit about the person with whom you were about have dinner or a drink with.

That kind of research might entail conversations with friends among other things. What if your friends told you that she was no good, she would hurt you and she is untrustworthy. And this is from multiple sources including  Facebook page where you see her photos and posts with are in line with the reputation your friends gave her.

Armed with this information and research, how do you now feel about this date? Well not only would you be uncertain about her but you would be more prepared with what kind of questions you want to ask her and you would not let her pretty looks cloud any of your judgement! So research is key to being prepared and confident!

Same with having an interview with an employer.

It’s always best to find out everything you can about the companies you want to work for including: their product lines, competitors, prices, growth prospects, organisational structure, employment policies, key staff and overseas trends and developments which may affect local operations.

You can find this information in places like:

  • annual reports;
  • customer newsletters;
  • trade magazines;
  • product brochures and catalogues;
  • sales representatives.

The best way to approach this is speaking in person to someone who works there or knows someone who does. This is where your personal contact list will be important and this can be found through online sources like LinkedIn, a professional networking website where you can connect and message professionals in your industry.

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Author: Matthew Coppola

Matthew Coppola – Employment Advisor

BComm(Econs), GradCert (CE&D)

Matthew Coppola has more than 6 years’ experience in the recruitment, staffing and training industries with a focus on employment services, specifically Job Services Australia and Disability Employment Services.  He has experience in business development, marketing, sales and training.

Common Interview Questions – A Brief Overview


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Common Interviewing Questions

1 – Tell me about yourself.
This seems to be an innocent enough question. But be aware that Interviewers often ask this as an invitation for you to share your life story or personal information. Interviewers often want to know personal details like your age and marital status. So this question often elicits background information such as when you graduated high school or college, your marital status, number of children, etc. When you hear the tell-me-about-yourself question, think of how you can answer with details about your prior work experience, abilities and professional accomplishments that will fit this job.

2 – What else should I know about you?
If the “tell-me-about-yourself” question doesn’t prompt you to reveal personal statements, later in the interview (when you have been lulled into complacency), the interviewer often asks this question. Reiterate why you are the best fit for the job. No personal info is required. It’s up to you what private details you reveal.

3 – Why should we hire you?
Talk about a job where you used skills you believe will be necessary in this job. Point out how your skills or experience meet the needs of the organization.

You can say, “Because I am the best candidate for the job,” as long as you add the reasons that make you the best candidate. Be confident and enthusiastic and emphasize several reasons why you should be hired. “I’ve got extensive experience in (whatever) with the specific skills you are looking for. I’m a fast learner who has learned to adapt quickly to change …” Give examples to back up your statements that demonstrate your unique qualifications.

4 – What are your weaknesses?
One/ of the secrets to answering this question is being honest about a weakness, but at the same time, demonstrating how you have turned it into a strength. For example, if you had a problem organizing your work in the past, demonstrate the steps you took to more effectively keep yourself on track. This will show that you have the ability to recognize aspects of yourself that need improvement, and the initiative to improve.

Do not say, “I don’t have any weaknesses,” or “I am a bit of a perfectionist.” Those answers will turn off interviewers. They know the first is probably untrue and the second is impossible. Being a little bit of a perfectionist is like being a little bit of a liar. Better to use a weakness that is really something you are trying to learn like a foreign language or a new software program. Make sure that any weakness you talk about is not a key element of the position.

5 – What is your greatest strength?
This is your opportunity to highlight your best skills. Focus on your top three or four. Examples would be: “my leadership skills, problem-solving ability, team-building skills, interpersonal skills, ability to work under pressure, professional expertise, ability to resolve conflict” and so on. Be prepared to offer examples for each skill you mention.

9 – Where do you see yourself five years from now?
If you say, “In your job,” you have shot yourself in the foot. Interviewers ask this question because they want to hire people who are focused on specific professional goals. Vague works best. “In five years I expect to have more responsibility and new, exciting challenges.”

Do not indicate that you hope to start your own business, change careers, or go back to school. Such responses indicate a lack of long-term interest in the organization. Keep in mind that throughout the interview, the interviewer is trying to discover if you are a good fit and can make a positive contribution in the job.

10 – Why do you want to work here?
“Because you have a job,” won’t win any points for you. Instead, use this question to talk about what you know about the company, and how your background and experience relate to issues they may have. This shows the interviewer that you have done your homework and at the same time, gives you another opportunity to show how your qualifications and experience match the job. “What I can bring to this job is six years experience and knowledge of the industry, plus my ability to build and sustain patient relationships …”

11 – Why did you leave your last job?
If you lost your last job because of downsizing, restructuring, the company closing, etc., say: “I didn’t leave my last job. My job left me.”

If you left on your own accord, do not say anything negative about your former company, boss, or co-workers. You might say: “There were many aspects of my job that were rewarding but I believe this new position will give me the opportunity to contribute even more.”

12 – What did you dislike most about your last job?
If you loved your last job, say: “What I dislike most is that it ended.” If you didn’t love your last job, do not say anything negative. Instead, use a variation of the statement: “There were many aspects of my job that were rewarding.”

13 – What is a weakness you still have?
A negative question again. Repeat a “weakness” you may have used earlier that indicates how you are working to learn something new.

18 – What salary are you looking for?
Negotiating salary can be a minefield if you aren’t prepared. This strategy is an excerpt: “Do not disclose your salary history or the salary you are seeking. Instead, ask: ‘What is the range for this position?’ You focus continuously on asking for the range, not the salary. When you disclose, you lose the power of negotiation.”

Behavioral Interviewing Questions

Behavioral interviewing focuses on the candidate’s actions and behaviors and therefore minimizes the personal impressions that can affect hiring choices. This style of interviewing is based on the premise that the best, most effective way to predict your future behavior is to determine your past behavior.

These questions ask about what you have done in previous jobs, not what you would do. You will know it is a behavioral question when the past tense is used. “What did you do … Tell me about how you handled … Describe a time when …”

19 – Describe a problem situation and how you solved it.
If you had responsibility in your previous jobs, you can describe a work situation where you were responsible for turning it around. If you do not have professional experience, describe something like prioritizing your schedule and making to-do lists to give you enough time to study. Regardless of the issue involved, you demonstrate that you can think critically and develop a solution.

20 – Describe how you handled a stressful situation in the past.
Give an example of how you used your problem-solving or decision-making skills to reduce stress. An example might be that you learned the value of a time-out for both yourself and your staff. Or if it’s true, how you actually seem to work better under pressure and deadlines.

21 – Tell me what has been your greatest work-related accomplishment?
Choose an example that was important to you and also helped your company. Give specific details about what you did, how you did it, and what the results were. Talk about an accomplishment that relates to the position you are seeking. Interviewers like to hear about accomplishments that reduced expenses, raised revenue, solved problems or enhanced a company’s reputation.

22 – How did you keep current and informed about your job/industry?
The interviewer is concerned that once you get the job will you continue to learn and grow? You could say, “I stay on top of what is happening in my industry by reading newspapers, magazines and journals. I am a member of several professional organizations and continually network with colleagues at the meetings. Whenever possible I take classes and attend seminars that offer new information or technology.”

Why every job you apply for should have a personalized cover letter


Every job you apply for whether it be online, in the paper, internally with the company you work for or by networking, needs a personalized cover letter specific to that company and the objectives of the role. Too many times people apply for numerous jobs with the same resume and the same cover letter and they wonder why they are not getting any interviews! And if they are getting interviews, they why are they not getting the job?!

The simple reason is that when a company puts a job advertisement out and has a selection criteria attached to it, they are doing that for a reason. Now the same applies in the western world as it does in Melbourne, Perth or Adelaide – all the employers are the same! They are not doing it because they are a charity, they specifically put a job out because they are willing to invest in someone to perform a specific duty or set of duties and want someone who will meet their expectations and perform. Added to that they also want someone that will fit in with their team culture and has done similar work in the past – again keyword – “experience required”.

Every job you apply for must have a personalised cover letter – personalised in the way that it addresses what they are looking for, in the subject line is the job, has the contact name and company name and is dated accordingly. It shows that you took the time and effort to address what they want and took an interest in them and the job!

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Author: Matthew Coppola

Matthew Coppola – Employment Advisor

BComm(Econs), GradCert (CE&D)

Matthew Coppola has more than 6 years’ experience in the recruitment, staffing and training industries with a focus on employment services, specifically Job Services Australia and Disability Employment Services.  He has experience in business development, marketing, sales and training.

His expertise can be found in the Community Services & Non-Profit and the Education & Training sectors. 

This article can be viewed by clicking here

Should I include a photo of myself in my resume?


I was recently asked by a client if he should include a photo of himself in his resume. Now unless you’re going for a job as a model or entertainer, putting a photo on your resume is very unprofessional and does nothing to support your application for employment! There really is no point in doing it. They will be pre-judging you before they have even met you.

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Author: Matthew Coppola, Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

 

What to do if you don’t hear back from an employer after the interview.


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Time and time again I have clients agitated because they haven’t heard back from the employer after their an interview. They want to know what they outcome was, especially a couple days after the interview having still not heard back from anyone. Going through their mind are questions about how they went during the interview, what they said, what they didn’t say and what the employer thinks of them. It can even discourage the most qualified and experienced job seekers from applying for more jobs. But the question, remains, what should you do if you don’t hear back from an employer after the interview?

Without me making life easy for you and giving you the answer, I want you to put yourself in the employer’s shoes. Now you have just interviewed 15 people over the last two weeks. There have been some that you like, others that you really liked, some that you wont hire at all and 5 people that you cannot just make your mind up on because they all possess different skills and abilities that you want but you have have the capacity and funds to hire one person out of those 5. So there faces the dilemma of almost every employer. And the fact that there are less open vacancies and more jobseekers applying for the one job, means that the employer has a harder time choosing a suitable candidate but also has the power to be choosy in this decision. They can pick the best out of all 5 and do not need to settle for anything less. Now you cannot change or influence their decision post interview stage a part from sending a thank you email straight after your interview which may give you a 1-5% boost in your probability of being chosen for the job. So you just leave it. After you send the thank you email, move on and assume that you didn’t get the job just so you keep sane and can start applying for more jobs. That would be my best recommendation if you do not hear back. I also recommend not calling or emailing them again following up. Trust me, if you got the job they will call you back. I promise you!!

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Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

When should you bring up salary expectation?



I get asked this question a lot by my clients. When should I talk salary expectation? During the interview? Before or after? It’s like as if in our mind we think that if we start talking money, then it’s going to turn off the employer and we wont get the job. Well I have some good news! that is not true at all!

Employers first of all are not turned off by discussion of salary expectation once rapport has been built and they are aware of your strengths, weaknesses and at least it is nearing the end of the interview when you bring it up. If for example, the employer called you, said he/she received your resume and would like you to come in for an interview, and then you start saying how much money you expect to be paid, well that will certainly turn off the employer, for they haven’t even met you and do not want to commit to any salary negotiation until they have met you.

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Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

What Makes a Good Resume Stand Out?


Time and time again I have clients asking me that they apply for so many jobs but they never hear back from an employer. Some have even applied for jobs to only minutes later receive an email saying that their application has been unsuccessful. They then ask themselves “Did the employer even bother looking at my resume??” The unfortunate explanation is no they did not fully consider your resume because they would have been inundated with hundreds if not thousands of resumes put forward for the job but your resume did not make the cut.

So then what makes a good resume stand out from the rest? Well firstly it needs to captivate the audience. Your name should be large and the focal point at the top of your resume. Then underneath that should be a good summary about you and what you have to offer to an employer. This is the part where you sell yourself. That’s resume, writing a resume and applying for a job is a selling game. You are the product. You also are the salesman.

A good salesman knows his products. He knows the ins and outs. He is prepared for whatever question comes his way and ready for any form of criticism. He believes in product is firm in the belief that his product is one of the best.

So there is your answer. A good resume is one that sells you to the employer. That’s what will make you stand out from the rest because most people simply do not know how to sell themselves and that is where the people who get the jobs succeed in life. They know how to sell themselves.

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Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Ways to find a job by Cold Canvassing employers



Many job opportunities are never advertised. It’s been estimated that more than half of positions vacant in Australia are filled through an informal network rather than formally advertised. Often called the “hidden job market”, these jobs can only be accessed through networking or cold calling. These techniques are among the most powerful and effective way of finding a job, and planning and practice will increase your confidence.

Once you know what industry or type of job you want to do, thorough research is called for. Make some notes about what you already know about the industry or type of job you would like. A second list might be made up of what you don’t yet know but need to find out. The information you need includes:

  • Where is the industry or job type geographically located? Would you have to relocate to work in this area?
  • Is this industry growing or shrinking? Is this a high-demand occupation or are unemployment rates high?
  • Which companies are the major “players” in the industry?
  • Is there a professional association that represents this industry or this group of workers?
  • Are there related occupations that face skill shortages?
  • Are formal qualifications required to work in this industry or occupation?
  • Where will you find these types of jobs? Only in large corporations, or in small businesses as well?
  • Are these types of vacancies generally filled by recruitment agencies or directly by the companies?

This may seem a daunting list, but reading the employment sections of the major newspapers over a period of weeks can often provide a good feel for this information. Your local library may keep back copies of newspapers. If there’s a professional association for the industry or occupation, call or visit and ask for or buy copies of the trade journal. If you’re at university or high school, make use of your career guidance services. You’re already using the Internet: make full use of its potential for research. It’s worth taking some time to explore different search engines and how to refine your search for information. Yellow Pages directories are a good starting point for identifying names and locations of companies.

Finish this process by compiling a list of the companies you want to work for. It might be the specific department of a single company or your list might include every company in the industry that is located within a 20 km radius of home.

Research the companies

Next, find out everything you can about your target companies: their product lines, competitors, prices, growth prospects, organisational structure, employment policies, key staff and overseas trends and developments which may effect local operations.

You can find this information in places like:

  • annual reports;
  • customer newsletters;
  • trade magazines;
  • product brochures and catalogues;
  • sales representatives.

The best option is speaking in person to someone who works there or knows someone who does. This is where your personal contact list will be vital.

Attend conferences, seminars and trade shows
Trade shows are a showcase for companies in your industry of interest. They’ll give you a good feel for corporate size, culture, reputation and you can have a chat with representatives of each company.

Seminars and conferences provide valuable opportunities for informally meeting people who are already working in the industry. These are most likely in professional occupations and they are often expensive. They are worthwhile as long as you’re willing and able to “work the room.”

The meeting approach

You:  “Hello Fiona. I’m Roger Smart. I was really interested in your presentation this morning. I’m about to graduate from the editing course at X university/I’m looking to move from a career in marketing into the publishing business. I understand that Context Publishing is a big client of yours. I’m really interested in working for Context, and I’d love to know more about them from an insider’s point of view. It might not be the best time now, but is there a chance we could arrange to talk further?”

List personal contacts

Co-workers (past and present), neighbours, previous employers, family members, friends, your professional advisors, lecturers, sporting buddies, suppliers and customers can all be the start of your contacts list. (Some of these relationships may be sensitive, particularly if you are already working and your employer doesn’t know you’re looking for another position.) Get in touch with your contacts and ask if they can help directly or by referring you to someone they know who can.

Use your contacts to explore opportunities and to gather more information. Asking outright for a job can put a contact in an embarrassing position. It’s more appropriate to ask them for their advice: “John, I’m interested in moving into the publishing industry — do you know anyone I should be talking to?”. If John can suggest someone, ask if you can use his name when you introduce yourself. Always remember that your contacts are doing you a favour by introducing you to other people and that your conduct will reflect on them.

Be as specific as you can. For example:

  • “Do you know anyone who works for Optus?”
  • “Do you know anyone who works as a fitter and turner?”
  • “I’m looking for a job in advertising. Do you know anyone who works in that field?”

“I have excellent keyboard skills and I’m familiar with computers. I have three years experience as a receptionist. I want to use these skills in a customer service job. Can you give me any advice, or do you know anyone who might be able to help?”

Ask for the job

Cold calling still means ringing strangers and asking for a job. You’ll be better equipped to do this once you’re armed with a good knowledge of the industry or company.

  • Know the name and title of the person who has the power to hire you.
  • Rehearse your opening line, including demonstrating your knowledge of and specific interest in that company.
  • Mention how you can benefit the company.

Depending on the type of work, your goal in making a call may be to organise a visit or to send your CV, which you then follow up. Your research should have revealed what is the more effective strategy for the industry and job you are chasing.

Keep a record
Keep a record of all the contacts you make. This record could be as elaborate as creating a database or a Word macro on your home computer or laptop or as simple as an exercise book, ruled into columns. How you do it isn’t nearly as important as keeping your records accurate.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing Services, Cover Letter Writing, LinkedIn Profiles, Addressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Why Your Goals Should Be S.M.A.R.T



Establishing clear goals in writing is the responsibility of managers and their superiors, and of managers and their staff. This should occur at least annually, and should be aligned with the company’s corporate mission and strategic plan. The way we word our goals is the biggest factor in helping us achieve them. And some smart person has come up with an acronym to help us remember these characteristics. Goals should be SMART!

S=SPECIFIC
When we make our goals too general we aren’t able to visualize them, and if we can’t see them, we have a hard time devoting our efforts toward reaching them. We are more apt to do a good job of redecorating the bathroom if we have a picture in our mind of how it will look when it’s done.
M=MEASURABLE
If we can’t measure a goal, we have no idea how close we are getting to reaching it, and that can be de-motivating. For example, you have decided you will save some money from every pay check in order to take a vacation this summer. But if you don’t set a specific amount each pay, and you don’t have an amount you want to reach, you are less apt to put the money away.
A=ATTAINABLE/ACHIEVABLE
We sometimes think that we should set high targets or goals for ourselves, in order to grow and stretch. Well, we do want to grow and stretch, but if we set goals that aren’t do-able, we soon get discouraged and we stop trying. The really high achievers in the world know this. They set goals that they know they can reach, and when they get there, they set another goal they know they can reach. They climb the mountain one foot at a time.
R=RELEVANT
Goals have to make sense, and have some importance, or they will soon be discarded. Set goals that make sense to you.

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Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Is It Good to Include a Summary for Each Employer you Worked for?


In every resume there is a part of it set aside for employment history, this includes employer name, their email address, your job title, duration worked and job responsibilities and key achievements if applicable. However it doesn’t stop there. In the resumes I write for clients, I include a summary which I put before the list of job responsibilities/key achievements. It looks something like this:

Workfind is contracted by the Commonwealth Government to provide assistance for unemployed people, particularly those who are long-term unemployed and receive income support payments via Centrelink. My role as Recruitment Consultant was to canvass employers and meet with…

The reason why I put this in my resumes is that it helps the understand better about the company the jobseeker worked for and how their role fitted in with the whole picture. It also shows that the jobseeker respects and appreciates the employer they worked for and what kind of business they are in. Ask any employer and they will tell you that they really appreciate it when a candidate shows personal interest in not only the role but also the company they are applying for work with. This is helped by the candidate doing previous research before hand about the company, when it started, their products/services and market/s they sell to.

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Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Why do we need a resume?


For the most of us, unless we own a business or work in the entertainment/arts industry, need a resume. According to Wikipedia, a resume can be defined as  a document used by persons to present their backgrounds and skills, with the intention of gaining employment with a prospective employer. So someone might start a business, now to cope with the increasing demand for their business will hire staff. To hire the right staff, the employer wants to make sure they know what they’re doing. For example the job might be for a printer operator. Now this kind of job requires skills, and depending on the complexity and level of supervision in the role, will also require some degree of experience performing similar duties. Different professions and trades have different styles of resumes used. For example, a resume for a computer programmer would have a separate page outlining the software programs and languages including months/years of experience the jobseeker has had. But a business development executive would have their resume written in a way which focuses on sales targets reached and clients worked with.

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Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Why we feel nervous on the first day of a new job, by Matthew Coppola


Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assisting with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

man wearing blue suit
First day on the job. Yeah, it’s nerve-racking!

Yesterday I started my first day on the job at a job find company in Victoria. Although it was only an internal transfer for the same position with the same company, I still felt nervous, timid and shy around my new fellow colleagues. I understand now just what its like for my job seekers when they start a new job. The emotions that they would be going through and how hard it can be to get back into the workforce especially if they have been out of work for quite some time. It is a big change and can be a stressful period in ones life.  Similar to the emotions involved in moving houses, changing jobs is just as stressful, if not worse. But why is it that we feel nervous on the first day on the job?

There are number of reasons why we feel nervous on the first day of our new job. Even today I had first hand experience with what it felt like to start working in a new office with new coworkers I have never met before until today. It was extremely nerve racking. I made the biggest mistake in the beginning. I accidentally arrived to work late and so I was stressed in the morning to begin with. I now see why it is extremely important to go visit the new workplace before a job start, say the day before, so then in the morning you wont be stressed and will know exactly how long it will take to get to work and where to park. But thankfully I soon forgot about being late after apologizing and explaining my reason why. I was also nervous because everyone knew eachother and they had built up this team culture and felt so comfortable around eachother. But I realized that they werent going to change to fit in with me. I had to change to fit in with them. I made sure that I introduced myself to everyone in the office and that I joined in with conversation and laughter the team were having. Because I made the effort to be part of their team culture, they made the effort to warmly welcome me.

people sitting around brown wooden table under white pendant lamp inside room
On the first day of a job, it helps to get involved.

Then by the end of the day it struck me! I finally realized why we always feel nervous when starting a new job. Its because it means change for us and moving away from what we are familiar with. In Psychology, we learn that the brain loves the familiar. When we move out of our comfort zone it can create a real shock to our brain. For instance, why is it that we always feel comfortable in our own bed then in someone else? And its for that very reason. So to really overcome the tensions and anxieties in starting a new job, we need to make an earnest effort to get to know our fellow colleagues and show interest in the workplace environment and culture.

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Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

How to Effectively Build Credibility With Others, by Matthew Coppola


If we want to build our credibility with other people, we have to first of all be credible to ourselves. That means selling ourselves on our products or our services first. If you believe you are selling a good product, or offering a valuable service, you won’t have much difficulty selling that product or service to other people. Your body language (open, confident) and your tone of voice (positive, enthusiastic, pleasant) will tell them that you believe in what you are selling.

The first impression goes a long way to establishing your authority. You want a clean vehicle; polished shoes; trimmed, clean fingernails; clean, groomed hair; no heavy scent or body odour; and preferably only one bag. Women must have their briefcase and purse under control to prevent a cluttered look. (If you can, scale back to just a briefcase.)

As well, be aware of body movements. Don’t fiddle with your hair, tug at or adjust your clothing, play with your beard or moustache, or otherwise fidget. Fidgeting detracts from your credibility and your confidence.

If you have a demonstration, this can add to your credibility. However, ask permission first, and know exactly what you are doing. A demonstration that goes wrong sells nobody.

If you have testimonials, you can have several written up and ready to pass out, or you can have the names of people willing to be called. Please, make sure you ask their permission first and get the correct contact information for them. Keep any testimonials or contacts up-to-date.

You can write an effective resume! By Matthew Coppola


A resume is your opportunity to present all of the facts that show you have the essential skills and experience for the job you wish to apply for. Writing an effective resume takes a while – you need to ensure that you have included all the correct information clearly written and laid out in your resume.

When constructing your CV, Keep in mind that its purpose is to influence a potential employer to contemplate you for the job over someone else. It is a compile of your skills, achievements, history of work and interests.

The difference stuck between obtaining an interview or not can take as little as two minutes. This is the time period is may take for an employer to consider you further as a potential employee or not. Although they may go over your resume twice, it really is that first impression, which comes from your resume.

When constructing your CV it is critical that you remember to make it clear, concise and easy to read quickly.  Your potential boss will only want to read information that is applicable to the position on offer, so think of your resume as a series of facts that are used in making a decision.

Always keep sentences short and list you’re most recent jobs first. Before deciding on the design of your resume, do some investigation and organize the content. Your CV should contain a number of information about yourself:

  • – Work History
  • – Summary about yourself and your career goal
  • – Educational achievements
  • – Career achievements
  • – References (at least 3)
  • – Skills and abilities
  • – Personal information including address & phone number

The arrangement you select for your CV will be reflected by your current personal situation. For example, if you are a recent graduate or about to start your first job, you may not have a job past to include in your CV.  If that is the case, I suggest including any unpaid work, work experience and part time jobs that you have performed over the years for friends and family.

I’m out of a job. What now by Matthew Coppola


Think about the following scenario. You’re sitting in the manager’s office and he tells you he has to let you go, giving you two weeks to find another job. Just like that. How do you think you would feel? For many of us, the possibility of losing our job can seem very disheartening, especially if we have financial commitments. When it does occur, it certainly does hurt and can be a stressful time in anyone’s life. Being out of a job and having to deal with the consequences of being unemployed is hard to manage.

How unemployment affects us

Unfortunately it’s common for some people who are unemployed to resort to stealing, but for those who don’t steal, there are other damaging effects. Majority of the time people will people will feel depressed and lack in confidence and self-esteem. During the Great Depression, almost 25 percent of the American work force was out of work. Being longer term unemployed can turn enthusiastic, successful and optimistic people into being emotionally shattered and feeling as though they are failures.

How you can cope

First thing that you should do if you become unemployed is seek any available financial assistance from your previous employer or Centrelink. Some employers may provide severance pay to employees they let off, but you can’t always guarantee they will. Also make sure that you seek any back pay or entitlements that are yours. The simple truth is that if you don’t seek you won’t find! And finally go to your nearest Centrelink office and report to them your current employment situation and see what benefits are available to you to help you cope financially while you are looking for another job.

Your next step should be to sit down with your family or partner and critically assess your family finances and devise a budget. If you have trouble budgeting, there may be free financial counselling assistance available to you. Speak to your nearest Centrelink office for more information. In the event a financial crisis occurs in the household, budgeting should really be done well before in anticipation. By being prepared, you will be well equipped to handle your finances in the event you do become unemployed.

When budgeting, work out how much you will be receiving from Centrelink benefits or any entitlements from unemployment insurance. Also look at your savings and what you have available. Also are there any assets that you can sell to help you cope? For example, is there a second car that you can sell which you don’t really need?

Next work out all your essential expenses, how much do they come to each week or month? Work out how you can cover monthly expenses by cutting it down and living to the minimum expense. You might actually be surprised how much you can save each week by removing any unnecessary expenses!

Lastly don’t feel bad if you need to seek further assistance from family and close friends. If you keep your family in loop with your situation, they should be more than willing to help you out given that your relationship is sound with them. Sometimes it’s best to not have the attitude that you don’t need help or would come across as weak or a failure if you sought help from your family and friends.

Don’t lose sight of the dangers of unemployment

When the effects of unemployment hit the household, the results can be devastating. Financial problems can rip apart families and turn a once happy family life into one which has family members who are irritable and bitter. Tensions can start to grow in the household, and if you are married, can even cause marital problems.

Over the past years, households which have coped the best in a time of crisis with a member being unemployed are the ones who stick together with every member of the family supporting one another and each family member showing deep love towards the unemployed member. By supporting an unemployed member of your household or seeking support from other family members if you become unemployed, will give you the strength and confidence to find another job immediately.

Why is everyone getting promoted except me by Matthew Coppola


Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

three woman talking near white wooden table inside room
It’s never too late to start making an impression at work.

It is only normal to want to see yourself progressing through an organisation. Understandably, then, you may feel somewhat discouraged or even left out if you have not been promoted – especially if many of your colleagues have moved forward in the company.

For some, being stuck in the same role can begin to seem like a thick wall, a barrier that divides them from job fulfilment and success. With each passing year, it may feel as if another lot of bricks are laid up on top of that wall. An employee can start to feel that they are no good or do not contribute anything to the organisation.

Do you find yourself thinking along similar lines?

Well let’s look at the popular belief that a promotion opens the door to greater happiness. It is true that a job promotion can and usually does contribute to greater success. However simply being in a higher position does not make one happy. With higher positions come greater responsibilities.

Even if you see the reasonableness of this point, you may still feel discouraged at times. But before you assume the worst, take a minute to ask yourself, “Am I ready for a promotion or higher position?” Be realistic about it. For example if you are a recent graduate or just started a job, the answer most likely will be no!

It is true that some new employees may be exceptionally good or have been in the same role for quite some time. But that does not necessarily mean they should be promoted. Have you honestly considered whether you are ready to take on greater responsibilities in the workplace?

A good self-examination may explain some realities. For example:

–         How mature and responsible are you?

–         Do you get along your with workmates or are you in constant conflict with them?

–         In ways do your peers who have been promoted compare to you? How can you learn from them?

–         Are you motivated to reach out for a promotion?

–         Have you expressed your thoughts on this matter with your supervisor?

Expressing your interests and thoughts about being promoted to your supervisor is the best way to find out if you are ready or not. Be sure to ask your employer how you can reach out for a promotion. This will not only show interest on your part, but keep you on the radar, so to speak, should any opportunities arise.

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Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

How do I keep a job by Matthew Coppola


Tough economic times and volatility in the jobs market over the years has prompted many to feel insecure about their job and keeping it. Added to that, it is even more difficult for youths and lower skilled individuals to get and keep a job they are happy with. There is a saying that goes”there is a job for everyone” but not necessarily the right job.

Toughening economic times mean higher unemployment, which inevitably affects everybody, from low skilled workers to high payed executives. This is economics at play and is out of your control. But job loss can be attributed to reasons other than declining economic activity which are in your control. They are firstly a bad attitude towards work and secondly less value to the employer. But these can be changed which is what we will look at now.

Have an enthusiastic attitude

Always remember that your employer during tough business times is going to keep the employees who are continually willing to work, show an enthusiastic attitude and attend to their employer’s reasonable requests and expectations. That is, the workers who are hard working and obedient to the employer will keep their job in the event that staff reduction is required.

If you also want to promote yourself as a hard worker, not only should you follow their instructions and requirements, but also try your hardest to do more than what you have been asked to do without having to be asked. For instance it would be wise for you to go into work half an hour early and leave half an hour late. Doing more than what is required of you at work shows enthusiasm and a willingness to do better, even if you’re not the smartest or fastest worker on site.

Take a moment now to reflect on your attitude at work. Your attitude is how you feel about your work, your boss and your colleagues. Your attitude is reflected by your actions and comments that you make at work. Having an attitude that reflects a positive and co-operative state of mind will boost your chances of keeping your job. But having a negative attitude will do the opposite. It will continually rot away your chances of keeping your job in the long run.

If you feel that your attitude towards work is negative, I would suggest you readjust your thinking or start looking for another job. If you find yourself going to work tired, try getting an early night’s rest or having a fresh breakfast that is healthy, like fruit and muesli.

“Attitudes are contagious” goes the saying, so remember people will imitate your behaviour upon first seeing you. So if you were to go into work with a sour attitude, your co-workers will imitate your behaviour and will likely respond back in that manner to you. But the same also goes when you first see a colleague at the start of work who has come to work with a miserable attitude. You’re likely to be influenced by their behaviour and even imitate them subconsciously. So you would do well to try and control your state of mind and associate more with your colleagues who have a positive and uplifting state of mind. This is especially true to new employees starting out. They can easily learn the bad habits of the other employees.

Be personable and approachable

Starting a new job is daunting for anybody. The first day on the job can be the biggest hurdle to overcome. Everybody knows each other and they discuss things that you have absolutely no idea what they are talking about. You may even start to ask yourself: ‘Will they get along with me? Am I capable of doing the job?’ These are examples of negative thinking and can almost become self-fulfilling. If you start feeling that way, quickly adjust your attitude and ponder over positive things, like the fact that you are capable of doing the job because you have the skills they need, and that they will like you because your friendly and approachable.

When you are being taught a computer program they use or you are job shadowing a colleague, avoid trying to make out that you know what you are learning, even if you do, and just listen. This will show humbleness on your part, and your colleagues and supervisors will even start to like you already. If you do however feel you don’t understand certain requirements of the job or would like to know how you are progressing since starting the job, find a suitable and convenient and approach your supervisor. Don’t be afraid of seeking constructive criticism, it will only help improve your performance at work but also show your employer that you are interested in doing well in your job.

Another good way to show your employer you are approachable is by listening intently to them without interruption and displaying an open body language. This shows that if they ever need to speak to you about an issue or problem with your work performance or anything, they can easily speak to you about it.

I would also recommend telling your employer and colleagues that you are under their wings and welcome any suggestions for improvement. This shows humility on your part and also makes your work colleagues feel less threatened from and more comfortable to work with you.

You can make an impression on your employer!

There are three ways you can make a good impression on your employer. They are by avoiding gossiping, being on time and being honest. We will now look at each.

 

Avoid gossiping

Gossip is private talk amongst co-workers about others in the workplace. What makes “gossip” different from any other discussion is that it usually is founded upon false information and rumours. Usually once people find out what others have been gossiping about them, it usually results in heartache and sadness, especially if the gossiping is cruel.

Gossip is like a grapevine. Rumours start to grow on the grapevine, with the truth being bent and twisted. When somebody hears a rumour, because it is full of so many lies it can be like a sour grape, which is not very pleasant to eat and worth throwing away. So if you find yourself in the middle of hearing rumours about a colleague, be quick to avoid accepting it as truth and throw it away from your mind like that sour grape!

But you might find yourself at work thinking about something which is really bothering you. Instead of televising it to everybody at work, go and talk about it with your senior. But make sure you have reason to complain about something, and that it isn’t your negative attitude that is the problem. But go about talking to your senior in the right manner. For instance, making an appointment when your senior is not busy would be good to do. This way it will be in the privacy of an office and away from other people to hear and have something to gossip about.

 

Be on time

Being late from work and missing too many days from work is the biggest indicator to employers that you are not 100% committed to your job. You may actually be really committed to your job, but if you get to work late too many times, your employer will have a different view.

Be honest

Employers highly value and appreciate honest employees. For example, some employers put more preference on a person who is honest than another person who has more skills in the job. Showing your employer that you are honest is simple. Tell the truth and don’t steal. If you make a mistake, own up to it as quickly as possible and do not hide information from the employer.

So remember, if you have a job, be appreciative. Work solidly to keep it!

How do I find a job by Matthew Coppola


A ‘job’ means different things to different people. For some, it can mean a hobby that pays an income, or something to keep them busy during the week. But for many, it’s what is needed to feed, clothe and house their family. Which means for many being out of work can cause financial hardship.

The Australian job market is like a rollercoaster, going up and down depending on the economic conditions of the time.

Unemployment is also more erratic and higher for young people under 25 with little experience or qualifications. Just ask anyone who has been through the 1990-91 recession, the dot com crash of 2001-02 or the financial crisis of 2007-10 and they’ll tell you that it isn’t easy getting a job during hard economic times, particularly if you have little skills or experience.

Being out of a job, particularly for a long time can become somewhat disheartening. You may have a family to care for financially, rent to pay or a mortgage to pay off. The longer you are unemployed the more you may start to feel less enthusiastic about applying for jobs. Luckily for us in Australia we have a relatively good social security system that looks after us financially in the event that we become short – long term unemployed.

Unemployment is not good for anyone – the government, businesses and society. It affects everybody. Higher unemployment means less taxation for the government and a bigger burden on the social security system. Businesses earn less revenue which result in smaller profits as they start to reduce their prices to attract customers. It also affects the individual as their self-esteem falls and society at large as families are affected.

So if you or someone else is unemployed, what are some wise choices to make? We will now look at a few suggestions to help you obtain a job and bring back your sense of self-worth.

Education and training is essential

Educational institutions are good training grounds to get you job ready. They teach you how to read, write, be self-disciplined and speak well. Every job requires good communication skills and you can learn this through schooling and training. Whether it be a taxi driver who needs to read a map and be able to listen for directions, a bricklayer to measure out the right amount of cement mixture or a salesman required to do computations, communication skills are vital.

In Australia depending on your circumstances you may be eligible for financial assistance if you choose to pursue further studies to improve your job prospects. Speak to your local job provider for more information.

Be determined. Don’t give up!

Being determined to find a job, by definition, means to devote all your strength and focused attention to finding a job.  While you are unemployed, your job should be to find a job. While you are looking for work, pretend that you start at 8:30am and finish at 4pm. Spend that time working on your resume, calling prospective employers and sending out your resume along with a customised covering letter for each job.

But don’t give up! If you use all your power, energy and strength to look for a job, you will be more successful finding a job in a tight job market and your efforts will pay off. We will now look at a number of ways you can exert your power and energy to look for a job.

Update your resume

Are you still using the same resume you had since finishing high school? If so, you need to revise your resume so that it accurately reflects your current job skills and experience.

Should you include every job experience you have in your resume? Well if you were applying for a job as a fireman, would it be wise to include experience as an office clerk? Of course not! Your resume should reflect the skills and experience you have that are important to the employer. Try and have a different resume for different jobs. For example you could have both a fireman resume and an office clerk resume.

Is your resume easy to read? Grammatically correct without any spelling mistakes? A resume that reads well and is grammatically correct shows professionalism, it also shows that you take pride in your resume.

Customise your covering letter

Each covering letter should be written from scratch in your own words unless you write up a standard format and personalise it for each job. If the employer sees that you’ve just copy and pasted your covering letter and shown no effort in trying to get the job, it won’t look good, and your chances of getting a job will diminish.

Cold-call prospective employers

Employers love job seekers who show enthusiasm. You can start cold calling prospective employers in two ways. One way is by making a list of jobs in an industry that you want to work in, and searching for available jobs via job search websites and the newspaper for that industry. Secondly, contact companies that involve the work you want to do and cold-call them. Remember, the majority of jobs are not advertised. Before you call, write a calling script first. This will prepare you. Use the following calling script as a template:

 Hi (use their name) my name is John,

WAIT FOR RESPONSE

The reason for my call is that I am currently looking for a job as a (type of work).

I thought I would call your business/company because I am particularly interested in the kind of work that you do.  

(use their name) I was wondering if you could help me?

WAIT FOR RESPONSE

 Use this template as a guide and alter it to suit what works for you. Try to sound confident on the phone and be positive about yourself. Before you make a cold-call, assume that the business would be interested in hiring you. Having a positive attitude will come across in your tonality and the way you speak. If you hesitate at all on the phone the employer may feel that you are unsure of yourself.