Introducing the Official YouTube Account of Client Centric


Australian employment service company, Client Centric, (www.clientcentric.com.au) now has an official YouTube account presented by me, your host. I welcome you to subscribe and enjoy my videos touching on a range of topics related to work and employment. Below is the introductory video:

How Many Different CVs Should Every Person Have?


As an experienced employment services professional, I get asked this question quite a lot. And for good reason. People want to know if their resume will be a one-fits-all when it comes to applying for jobs. Writing a great CV that’s properly tailored and thoroughly written takes time and effort. Some people pay for professional … Continue reading How Many Different CVs Should Every Person Have?

Are Government Jobs Really That Secure?


Most people are drawn to the idea of working in Government. They feel that jobs in the public service sector are cruise, easy to do and once you’re in a Government job, you’re in it for life. But is that so? To a certain degree. Yes, jobs in Government tend to be more ‘secure’ and … Continue reading Are Government Jobs Really That Secure?

The Telltale Signs You’ve DONE WELL After a Job Interview


ClientCentric, an Australian professional writing agency for job seekers, recently published an interview entitled: “10 Signs You May Have Landed That Job”. In this article, I will be discussing about these excellent signals and why it’s important for job seekers to be positive after their job interview especially if they are nervous. Submitting a professionally … Continue reading The Telltale Signs You’ve DONE WELL After a Job Interview

Should You Include a Photo in Your CV?


I suggest refraining from including a photo of yourself in your CV. Unless it’s something that’s requested of you as part of your job application and it’s absolutely essential for the role requirements, then include a photo of yourself. Related article: Should I include a photo of myself in my resume? Some jobs in fashion, modelling, … Continue reading Should You Include a Photo in Your CV?

How To Address Selection Criteria in a Cover Letter Format


A cover letter is an essential part of any job application. It’s your chance to prove to the employer why you feel that you would be an excellent fit for the role. The team at Client Centric, one of Australia’s best cover letter writing service in Australia, believe that it’s essential every application includes both … Continue reading How To Address Selection Criteria in a Cover Letter Format

Essential CV Rules Every Graduate MUST KNOW


There are no set rules about writing a great resume except to make it easier for the employer to read; there are some clear guidelines for writing an effective resume. Here are some basic rules when writing a CV. Do Make the job of the reader as easy as possible. Potential employers are busy people; … Continue reading Essential CV Rules Every Graduate MUST KNOW

How to do a Key Selection Criteria Response the Proper Way


When writing excellent key selection criteria responses, to do it properly, there are some simple steps to follow. Use good examples. First and foremost, you want to make sure that you have one or two good examples that you can include in your response. The example/s must be relevant, solid and concise. Don’t waffle on, … Continue reading How to do a Key Selection Criteria Response the Proper Way

Getting A Job In 2021: A Career Expert’s Practical Guide


Would you like to secure work in 2021? After a turbulent year in 2020, many people have lost their jobs and so will be seeking work this year. If that is your case, I would like put forward a few suggestions that you make like to consider. This guide is by no means comprehensive. It’s … Continue reading Getting A Job In 2021: A Career Expert’s Practical Guide

6 Challenges With Job Hunting: An Employment Consultant’s Viewpoint


This article discusses many of the common challenges that job seekers face today when job searching.

What A De-Militarised CV Is And Why It’s Needed For The Civilian Workplace


This article discusses exactly what a de-militarised CV is and why you need one when applying for a job in the civilian workplace.

How To Make A Capability Statement Visually Appealing


This article discusses what is needed to make a capability statement visually appealing for clients.

Five Of The Most Commonly-Used Selection Criteria In Australia


This article discusses 5 of the most commonly-used key selection criteria by many employers in Australia.

Is a Two-Page Capability Statement Enough?


This article discuss whether or not a two-page capability statement is sufficient to send.

8 Reasons Why You Should Choose Client Centric to Write Your CV


If you’re in the market for a company to write your CV, provide you with interview coaching or address selection criteria, give Client Centric a go. Here’s why.

What Is a Capability Statement and What Are They Used For?


Explanation as to what a capability statement is.

Why a Professionally Written and Designed Resume and Cover Letter is Essential


It’s important more than ever to stand out from other candidates vying for the same job. Which is why having your resume and cover letter professionally written will make a huge difference. This article by Matthew Coppola will discuss.

What is Key Selection Criteria?


What is key selection criteria? We have the answer.

Why it Matters More than Ever to Stand Out from Other Applicants


You hear it regularly on the news. Job losses in the thousands. People being made redundant from organisations trying to downsize and go leaner to cut costs to better weather a harsh and multifaceted economic climate. Today, the news seems to form a large part of our life, grabbing our attention more than ever it … Continue reading Why it Matters More than Ever to Stand Out from Other Applicants

Tips on finding a new job, by Matthew Coppola


Finding a new job can be a challenging and frustrating experience; however you can make it easier for yourself when you use proactive strategies. The below tips are applicable for all job seekers, both new to the job market and those with many years’ experience. Here are some of my best tips for finding a … Continue reading Tips on finding a new job, by Matthew Coppola

South Australia: A Growing State With Great Potential For Development


Adelaide, a growing state with much potential.

New South Wales: Finding Work, Securing Employment And Getting Ahead In Sydney


Finding work in Sydney can be challenging, but it doesn’t have to be.

What’s It Like To Find Work In Townsville, Queensland?


[14th May 2020 update – article has been adjusted for greater accuracy] According to the City of Townsville, Townsville is the largest city in Northern Australia, renowned as the gateway to mining and agricultural regions. At the time of writing this article (May 2020), some reports say that the coronavirus pandemic has had a serious impact … Continue reading What’s It Like To Find Work In Townsville, Queensland?

Is It Okay To Send A Follow Up Email After A Job Interview?


Is it okay to send a follow-up email after a job interview? This article will discuss why it’s a good idea and why.

5 Ways To Write Winning Responses To Selection Criteria


Insight into what makes a great response to selection criteria, by Matthew Coppola, Client Centric Executive Employment Solutions

Frustrated You Didn’t Hear From Back From an Employer? You’re Not Alone.


Client Centric Executive Employment Solutions, an Australian-based professional job seeker services firm, recently published an article entitled: “Why Employers Don’t Always Respond To Unsuccessful Job Applications?”. A good question to ask indeed. If you’re frustrated that you didn’t hear back from an employer after submitting a job application, you’re not alone. More often than not, job … Continue reading Frustrated You Didn’t Hear From Back From an Employer? You’re Not Alone.

Ways you can prepare yourself now to enter the workforce in Brisbane post Covid-19, by Matthew Coppola


No doubt many will agree that the jobs market in Brisbane is tight, especially given the current Covid-19 climate. But what about post-COVID-19. You may be wondering what you can do now to prepare yourself to re-enter the workforce or even make a career change. Firstly, I suggest looking at what jobs are available now … Continue reading Ways you can prepare yourself now to enter the workforce in Brisbane post Covid-19, by Matthew Coppola

Why have a collection of CVs/resumes as opposed to having just the one CV? By Matthew Coppola


There’s a saying “It’s good to keep your options open” and how true that is, especially when it comes to searching and applying for suitable employment. Some job seekers opt to have a collection of different CVs that they can use in applying for work, and there are many reputable professional resume writers that can … Continue reading Why have a collection of CVs/resumes as opposed to having just the one CV? By Matthew Coppola

How to condense your resume, by Matthew Coppola


You may feel that your resume is too long, messy and unstructured, but you want to keep all the information because you think that you have a lot to offer and employers should know this. An option is trying to shorten sentences in your responsibilities and experience by either removing unnecessary information or re-writing the … Continue reading How to condense your resume, by Matthew Coppola

What name should I give to each CV I create?


My suggestion is to allocate a version number to each CV. So, you could put v1, v2 and so forth. Just make sure that depending on the job you apply for, you use the right CV. The other option is that you put a profession title at the end of the file name. So, for … Continue reading What name should I give to each CV I create?

Snapshot about the CV and cover letter writing services offered by Client Centric


Keep calm and get your resume professionally written by the experts. Allow Client Centric to create you a professionally written CV and Covering Letter to market your skills and experience more effectively to the line of work you are seeking. Their CV’s are structured and written in a manner to be easy to read and … Continue reading Snapshot about the CV and cover letter writing services offered by Client Centric

How to stay motivated and positive despite set backs in securing work, by Matthew Coppola


It can sure get tough finding a job. We want the right job, but often is the case we settle for anything just to be employed. I don’t see anything wrong with that. It can certainly look good on a resume as opposed to a lengthy unemployed history, and it also helps to keep us … Continue reading How to stay motivated and positive despite set backs in securing work, by Matthew Coppola

About marketing services offered by Client Centric


Client Centric offer a range of marketing services for companies. These include: Capability statements Brochures Presentation folders Meeting slides The range of marketing services offered by Client Centric are aimed about helping businesses of all sizes to present and highlight their services and/or products in an attractive, presentable and engaging format, both in print and … Continue reading About marketing services offered by Client Centric

Responding to the interview question: “What do you look for in a job?” By Matthew Coppola


What do you look for in a job? Asking this question provides the interviewer with insight and understanding of what it is that you are after in a job and what is going to motivate you to stay and put forth your best effort. By finding out what you look for in a job, the … Continue reading Responding to the interview question: “What do you look for in a job?” By Matthew Coppola

Responding to the interview question: “How would your peers describe you?” By Matthew Coppola


How would your peers describe you? Asking this question to an interviewee provides the employer with an insight from the candidate’s perspective on how their friends and peers see them, providing some kind of indication on what kind of person they are and what they will be like in the workplace. When trying to find … Continue reading Responding to the interview question: “How would your peers describe you?” By Matthew Coppola

Responding to the interview question: “What is your best accomplishment to date?” By Matthew Coppola


What is your best accomplishment to date? This is a question asked by an interviewer to find out something in your career thus far that you are most proud of and an achievement that can show the kind of person you are in the workplace. Indeed, an individual’s achievements say much about who they are. … Continue reading Responding to the interview question: “What is your best accomplishment to date?” By Matthew Coppola

Dealing with nerves during a job interview, by Matthew Coppola


#interviewnerves #nervousinterview #interview #jobinterview When conducting interview coaching, I am often asked by individuals about how they can deal with their nerves during a job interview. They feel that that they get so nervous and flustered, that they forget what to say, have a ‘mental blank’ and end up either saying something brief and short, … Continue reading Dealing with nerves during a job interview, by Matthew Coppola

What size font is best suited to a resume? By Matthew Coppola


So, you want to make sure that your resume can be easily read. What size font is best suited for a resume and cover letter? My suggestion is size 10 font for the CV, and either size 10 or size 11 font for the cover letter. Generally speaking, most job applications are viewed online, rather … Continue reading What size font is best suited to a resume? By Matthew Coppola

How the saying ‘dead-end job’ invokes negativity, and why it shouldn’t, by Matthew Coppola


I am sure for many of my readers, it’s happened to us or someone we know. Why does the saying ‘in a dead-end job’ invoke so much negativity? And, why shouldn’t we see it so negative? The saying ‘dead-end job’ implies that the job has little prospect of progressing, moving forward and advancing. It hurts … Continue reading How the saying ‘dead-end job’ invokes negativity, and why it shouldn’t, by Matthew Coppola

How to deal with having a lack of industry experience, by Matthew Coppola


We’ve all heard it before. The typical response from an employer/recruiter saying that you lack industry experience. So, face with this issue, how do you deal with it? Employers generally say this because they genuinely need someone who has experience in their industry, whether it be in the same role or a completely different position. … Continue reading How to deal with having a lack of industry experience, by Matthew Coppola

Why for some it can be a challenge to get up to go to work, by Matthew Coppola


For many, they look forward to going to work, and so getting up in the morning can be a joy, because of the job that they have to go to. This is great, and the way it should be. But, for some, they find it a challenge to look forward to going to work. But, … Continue reading Why for some it can be a challenge to get up to go to work, by Matthew Coppola

Applying for jobs in Adelaide, suggestions and tips by Matthew Coppola


It’s commonly known now that the process of applying for a job can indeed be a challenging exercise for many. But, there are ways to make the process easier, especially for individuals seeking a job in Adelaide, South Australia. Most jobs these days are advertised online, both on formal large job search sites as well … Continue reading Applying for jobs in Adelaide, suggestions and tips by Matthew Coppola

Searching and applying for work in Perth, WA – What you need to know, by Matthew Coppola


The jobs market in Perth, Western Australia is indeed varied and broad, being such a large state with opportunities in both professional and trade roles. There are many ways that job seekers can search for work in this state, such as through online job search websites as seek.com.au and indeed.com.au, as well as in the … Continue reading Searching and applying for work in Perth, WA – What you need to know, by Matthew Coppola

Why having a great resume matters to obtain a job in Ipswich, by Matthew Coppola


Finding work can certainly be a challenging and frustrating time for many. But, if you reside in Ipswich, Queensland, why does having a professionally written resume and cover letter help improve one’s chances of securing an interview? The answer is relevance. When an employer or recruiter puts out a job advertisement, they are really looking … Continue reading Why having a great resume matters to obtain a job in Ipswich, by Matthew Coppola

How can I apply for work in Sydney, Australia? By Matthew Coppola


The jobs market in Sydney can certainly be fairly competitive, depending on the industry you are seeking employment in. But, if someone was searching for work in Sydney, how can they best apply for work?

How valuable can temporary employment opportunities be? By Matthew Coppola


So, you have just recently been offered temporary employment. Say, around 2 – 4 or more weeks of work to either cover for someone who is away, or to help with a backlog of work. Temporary work opportunities, although short in nature and not permanent job opportunities, they do present many benefits to the job … Continue reading How valuable can temporary employment opportunities be? By Matthew Coppola

How many pages should my cover letter be? By Matthew Coppola


Okay, so your about to email across a copy of your resume and cover letter to a prospective employer, but decide first that you want to tailor your cover letter to make it more personalised. So how long should your cover letter be? Generally speaking, taking into consideration and respect for the reader’s time and … Continue reading How many pages should my cover letter be? By Matthew Coppola

What is an employer looking for when they see my resume? By Matthew Coppola


When an employer or a recruiter reviews your resume and cover letter, they are essentially screening your application to determine whether or not you meet their business’ needs and job criteria and if so, whether they will invite you in for an interview or not. If it is one of the first few applications that … Continue reading What is an employer looking for when they see my resume? By Matthew Coppola

How early should I arrive to an interview? By Matthew Coppola


Aim to arrive around 10 minutes early, that is, 10 minutes early from when you arrive to the reception desk. So, it would make sense then to arrive to the employer’s business site and park by about 20minutes early. That leaves enough time to find a parking spot, compose yourself, fix your suit and then … Continue reading How early should I arrive to an interview? By Matthew Coppola

Why it’s not okay to use overly casual and slang language in job applications, by Matthew Coppola


Using casual, slang or relaxed/highly informal language in job applications may come across that your approach to your interactions with other professionals and even the way you view your potential boss as unprofessional and careless. It is imperative that you double check (if you have to triple check) your spelling, grammar and punctuation. As long … Continue reading Why it’s not okay to use overly casual and slang language in job applications, by Matthew Coppola

What if I don’t have any weaknesses when asked at an interview? By Matthew Coppola


You may not have any professional working weaknesses that you are aware of that hinder your ability to perform a job to the best you can. Many professionals and tradespersons perform their job very, very well and do not have any areas of concern that they feel they need to address or has been raised … Continue reading What if I don’t have any weaknesses when asked at an interview? By Matthew Coppola

What if I don’t have any questions to ask at the end of an interview? By Matthew Coppola


You may not have any questions to ask in an interview. You might be genuinely happy with everything that you have heard during the meeting and felt that there is nothing you want to ask. But is this always the best approach to take? Think about it from the standpoint of the employer/recruiter. Do they … Continue reading What if I don’t have any questions to ask at the end of an interview? By Matthew Coppola

Should I include my high-school education in my resume? By Matthew Coppola


Depends really on what stage you are in your career. If you are starting out in the workforce – straight out of high school, it makes sense to include your high school education and mention the subjects you studies in your senior years. If you are graduating from university/vocational education, it makes sense to include … Continue reading Should I include my high-school education in my resume? By Matthew Coppola

Should I bring my resume along to an interview? By Matthew Coppola


It is entirely up to you. You may want to have your resume as a form of reference – something that an interviewer can refer to, or if you are interviewed by a panel of interviewers, something that one individual can look at and read while the other interviewer is asking a question. Even if … Continue reading Should I bring my resume along to an interview? By Matthew Coppola

Job application assistance for ADF members and their partners offered by Client Centric Employment Solutions


For ADF members transitioning out from service into the civilian workforce, Client Centric can help highlight your transferable skills and relevant experience from your time in service, promoting this in your CV to help market your job application documents for the roles that you are interested in applying. ​For partners of ADF members, Client Centric … Continue reading Job application assistance for ADF members and their partners offered by Client Centric Employment Solutions

What should I do with older experience on my resume? By Matthew Coppola


As your career progresses, you will most likely find that some of your experience is past ten years, and although it is valuable and vital to how you have developed as a professional, you may feel that it was quite a long time ago. You may feel you need to condense your resume, but if … Continue reading What should I do with older experience on my resume? By Matthew Coppola

Is it necessary to bring a folio of certificates to show in an interview? By Matthew Coppola


It is up to you if you want to bring a folio of certificates that you have completed over the course of your career. Generally speaking though, it would be wise to include these certificates in your resume for an employer to refer to, instead than handing them a folio for them to sift through … Continue reading Is it necessary to bring a folio of certificates to show in an interview? By Matthew Coppola

Is it necessary to include colour in my resume? By Matthew Coppola


It is entirely up to you. A good question to ask though is whether or not having colour in the resume makes that much of a difference in persuading/motivating/encouraging the employer or recruiter to shortlist you in for an interview. Can colour make a difference? That’s for you to decide. Personally, I prefer not to. … Continue reading Is it necessary to include colour in my resume? By Matthew Coppola

How long should I wait to send a thank-you email after an interview? By Matthew Coppola


It’s always good to send a brief; follow-up thank you email after a job interview. You may ask though ‘what am I thanking them for?’ Sending a thank you email that is brief and short is an excellent way to show your appreciation for being invited in for an interview and the fact that they … Continue reading How long should I wait to send a thank-you email after an interview? By Matthew Coppola

What’s the benefit of having my resume professionally written? By Matthew Coppola


Just about every job advertised asks for the applicant to submit a copy of their resume and a cover letter. Unless the prospective employer is very familiar with your skillset and experience, or has spoken extensively to you and required a resume and cover letter for formalities, indeed you have only one opportunity to grab … Continue reading What’s the benefit of having my resume professionally written? By Matthew Coppola

How many examples should I include in my selection criteria?


Generally speaking, one to two examples is great to include in a selection criteria response. Two the better, but it’s always best to give at least one example. If you can fit in three examples then great, but it may make the response quite lengthy. The best thing to do it is to be mindful … Continue reading How many examples should I include in my selection criteria?

What kind of questions may I ask in an interview? By Matthew Coppola


Generally speaking, at the end of most interviews conducted, the prospective employer may ask the candidate if they have any questions before they conclude the interview. It’s always best to have at least one or two questions to ask the employer. Too many questions can be off-putting, not enough questions or any at all may … Continue reading What kind of questions may I ask in an interview? By Matthew Coppola

Should I attach a cover letter with my resume? By Matthew Coppola


Most job applications these days request for a cover letter as part of your application. It is almost now the appropriate thing to do when applying. The resume outlines the candidate’s skills and experience; then the cover letter takes the next step further to be tailored and directed towards a particular position. It’s a way … Continue reading Should I attach a cover letter with my resume? By Matthew Coppola

What makes a good resume? By Matthew Coppola


There are varying opinions that people will express about their view on what makes a good resume. The fundamentals are still there. A resume is a document which outlines the individual’s employment history, education details, references, qualities and competencies that they feel they have gained over the course of their working life or time during … Continue reading What makes a good resume? By Matthew Coppola

How long should a selection criteria response by? By Matthew Coppola


For many, the task of writing out a response to a key selection criterion can be very daunting. Many feel that by writing many words and a lengthy response that they will have a higher chance of being shortlisted for the position. But is that true? Maybe. Either way, actually taking the initiative to adequately … Continue reading How long should a selection criteria response by? By Matthew Coppola

Need help addressing key selection criteria?


Are you applying for a role and need to address a set of key selection criteria in order to be considered for the position? At Client Centric, they help with writing personalised responses that are unique and concise, straight to the point. They will incorporate your experience and demonstrate how it relates to the requirements of the … Continue reading Need help addressing key selection criteria?

Interview skills coaching in London and surrounding suburbs


Highlight your expertise. Would you like help in responding with more confidence to perplexing interview questions? Do you find it a challenge at times in being able to highlight your strengths to a prospective company and clearly express why you would be a strong candidate for their team?  An employer can ask you questions on why you … Continue reading Interview skills coaching in London and surrounding suburbs

The importance of addressing key selection criteria. By Matthew Coppola


More and more jobs these days require a set of key selection criteria to be addressed. From positions in Government to roles in the Health Care sector, the human resources team want to know that you can demonstrate that you have the right level of experience and practical skills that match up with the key … Continue reading The importance of addressing key selection criteria. By Matthew Coppola

What is the best minimum size font for a Resume/CV? By Matthew Coppola


Article by Matthew Coppola, Client Centric  Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing … Continue reading What is the best minimum size font for a Resume/CV? By Matthew Coppola

How long should a resume typically be? By Matthew Coppola


The main point to take from this is that the resume should be written with the reader in mind. If the resume/CV is 10 pages long, the question to ask would be ‘is the person reading my application really going to read all 10 pages?’. Generally speaking, there should be a balance between a quality … Continue reading How long should a resume typically be? By Matthew Coppola

Key selection criteria – the importance of addressing, by Matthew Coppola


Many jobs these days will ask for a set of key selection to address. Some candidates are put off from answering the criteria as part of the application, and others are happy to accept the challenge and show their strong interest in the role available. Actually taking the time to address the required key selection … Continue reading Key selection criteria – the importance of addressing, by Matthew Coppola

What is one approach that I can take in answering a behavioural based interview question? By Matthew Coppola


Most interviews these days will involve both standard and behavioural type interview questions being asked of the candidate. Standard type questions including that such as ‘Why should we hire you?’ and ‘What makes you the best person for this role?’ and so forth. Behavioural questions, on the other hand, are asked of the candidate to … Continue reading What is one approach that I can take in answering a behavioural based interview question? By Matthew Coppola

How detailed and personalised should my response be to each key selection criteria? By Matthew Coppola


Generally speaking, every response to key selection criteria should include at least one example of how you demonstrate that you fulfil the requirements of the position and essentially the criteria statement itself. The first and most important point that I would like to stress is that your response should really be written with the reader … Continue reading How detailed and personalised should my response be to each key selection criteria? By Matthew Coppola

The dilemma “I am looking to move on to a new job, but I just don’t know where to start!” By Matthew Coppola


So, you are not happy working for your current employer and you have decided that now is the time to make and make that change on to a new role that will bring new challenges, excitement and most of all, a change of scenery. But you face a dilemma. There are so many jobs advertised … Continue reading The dilemma “I am looking to move on to a new job, but I just don’t know where to start!” By Matthew Coppola

Is it Essential to Have a Professionally Written and Designed Resume? By Matthew Coppola


When an employer is going through the decision process and deciding whether or not they should offer you the job, your resume assists them to make an informed choice. Sending a cover letter along with your CV gives you a more personalised touch for the position, by answering the requirements of the position as specified … Continue reading Is it Essential to Have a Professionally Written and Designed Resume? By Matthew Coppola

What kind of information can I include in my resume? By Matthew Coppola


An important point to remember when writing any type of document is that the writer considers the needs and desires of the reader. We can ask such questions as why is this document being read, what is its purpose and what does the reader hope to get out of the document? The same is true … Continue reading What kind of information can I include in my resume? By Matthew Coppola

Should I send out my resume in a picture/non-editable version or in an editable document file? By Matthew Coppola


The benefit of sending out your resume in a Portable Document Format (PDF format) is that it can be easily read on a mobile phone/table and does not require the user to have a particular word processing software to view and open the document. Also, by putting your resume in PDF format, it can help to … Continue reading Should I send out my resume in a picture/non-editable version or in an editable document file? By Matthew Coppola

Is it appropriate to put my interests and hobbies on my resume? By Matthew Coppola


The short answer is it depends.  It really depends on what stage of your career you are at. If you are a high school student/university graduate, then most likely you wont have a great deal of work experience and credentials behind you. By listing your interests and hobbies – with a little more detail than … Continue reading Is it appropriate to put my interests and hobbies on my resume? By Matthew Coppola

Is cold calling employers to find a potential work opportunity old fashioned and not worth doing? By Matthew Coppola


The short answer is no. Many jobs are still not advertised online or in the paper. Some jobs are filled internally by employees within a company being the first to know about a job opening within their department or another department in the company. Some employers and hiring managers may be interested in hiring someone, … Continue reading Is cold calling employers to find a potential work opportunity old fashioned and not worth doing? By Matthew Coppola

Why it is beneficial to keep a list of your achievements at work, by Matthew Coppola


There may have been numerous occasions throughout your time working for a company where you have achieved something that you were quite proud of and which was highly valued by your employer. One achievement may be that you brought on a new major client or it may be a change in policy/procedure which you development … Continue reading Why it is beneficial to keep a list of your achievements at work, by Matthew Coppola

How can I condense my resume? By Matthew Coppola


You may be looking at your resume thinking that is far too long, messy and unstructured. Your resume may be 7 or 9 pages long, but you really want to keep all the information in because you feel that you have a lot to offer and that a prospective employer needs to know this. So, … Continue reading How can I condense my resume? By Matthew Coppola

Importance of displaying positive body language in an interview setting, by Matthew Coppola


Sometimes it doesn’t matter what we say or how we say something. Because if our body language – that is our physical mannerism and stature – does not match up with what we are saying, then the message that we are trying to get across will be skewered and misinterpreted. In fact, research suggests that … Continue reading Importance of displaying positive body language in an interview setting, by Matthew Coppola

What it means to actually tailor a cover letter for a position, by Matthew Coppola


A clothing tailor will make sure that your suit, shirt and pants are made to fit your body shape and preferences for comfort. They make sure that your suit is tailor made for you. When you try on the suit, they want you to feel that it was made exactly for you and that it … Continue reading What it means to actually tailor a cover letter for a position, by Matthew Coppola

Life after the defence – Dealing with unstructured days and flexibility in the workplace, by Matthew Coppola


A career in the military can be very structured and regimental. Not surprising then that it can be rather challenging for a former defence personnel member in handling the unstructured days and flexibility that present themselves at a workplace in a civilian setting. Not knowing what each day will bring and what will need to be … Continue reading Life after the defence – Dealing with unstructured days and flexibility in the workplace, by Matthew Coppola

Making the move into the civilian workforce after service in the Defence, by Matthew Coppola


For many servicemen and servicewomen, coming out of the Defence force and into employment in a civilian setting can be a very daunting move, and for good reason. There are many different types of duties and areas of responsibility that do not apply to a civilian job. Many former Defence service people may feel that … Continue reading Making the move into the civilian workforce after service in the Defence, by Matthew Coppola

How long should my responses be in addressing key selection criteria?


It’s a good idea for the response to be about 2 solid paragraphs, of about less than half a page long. Think about the person who has to read your responses to each of the key selection criteria (and there may be up to 15 to address) and how long it has to take for … Continue reading How long should my responses be in addressing key selection criteria?

How important is it to have my CV professionally written? By Matthew Coppola


Your resume/CV helps an employer make a well-informed decision on their whether to hire you or not. It is usually accompanied by a cover letter that takes the next step further to being more personalised and tailored for the role, by addressing the requirements as stipulated in the job advertisement or position description. Your CV … Continue reading How important is it to have my CV professionally written? By Matthew Coppola

Why should your CV be tailored for a specific role, field of expertise or industry?


Targeted job applications are usually more effective that those which are general and not specific. If the employer is looking for a potential employee with specific skills then it would be wise for a job applicant to have a specific resume. For example, allow me to illustrate: An Investment Banker in Sydney would not normally … Continue reading Why should your CV be tailored for a specific role, field of expertise or industry?

Benefits of tailoring your covering letter to the position description


As important as it is to have a tailored and well structured CV that accurately markets your skills and experience, it is also vital to personalise the covering letter to the requirements of the position description. You can imagine just how many applications come through to employers and how many applicants send through just their resume with … Continue reading Benefits of tailoring your covering letter to the position description

The question in an interview “What pay rate are you looking for?”


You’re all excited about an up and coming interview lined up for you. The day comes, you put on your best clothes and head off for the job interview. During the interview, they may ask you what pay rate you are looking for. This is not something that you haven’t thought about. It’s serious and … Continue reading The question in an interview “What pay rate are you looking for?”

Coming soon: Capability Statement Writing Service at Client Centric Executive Employment Solutions


“A Capability Statement is a business’s government resume. Government contractors marketing directly to Government Buyers without a Capability Statement are lacking the essential tools for federal networking in 2015″*

Source: PR Web, US Federal Contractor Registration: 3 reasons to have a
capability statement in 2015, 28/4/2015

If you want a job, just ask for it! By Matthew Coppola


Ask for the job The simple fact is that employers will not come to you. You need to go to them. Cold calling or cold canvassing employers means approaching employers directly either by phone or in person and either asking them for work or saying that you are really keen to work for their company … Continue reading If you want a job, just ask for it! By Matthew Coppola

Perth Selection Criteria Writing Services


Established in 2010, Client Centric has become one of the leading boutique employment services firm in Australia. We deliver career and employment solutions for jobseekers and employers throughout the employment lifecycle.

We offer a variety of employment and HR services for both jobseekers and employers. We specialise in writing professional and tailored Resumes that really market and sell the individual. We are also experts in writing high quality responses to Key Selection Criteria that have resulted in very successful outcomes and the results prove this.

Our expertise includes Sales & Marketing, Transport & Logistics, Manufacturing & Operations, Healthcare & Education, Community Service & Non-Profit, Engineering & Technical, Office Administration, Energy & Utilities and Mining.

We service clients in every capital city in Australia and regional areas throughout Melbourne, Perth, Brisbane, Adelaide, Sydney, Hobart and Canberra.

How to prepare questions to ask at your interview, by Matthew Coppola


So you have finally go the the interview stage and they tell you its next Monday at 4:00 pm. And you are excited as anything, probably throwing your fists  in the air, jumping up and down in hysterics! But then it dawns upon you that they are going to ask you serious questions and probe you … Continue reading How to prepare questions to ask at your interview, by Matthew Coppola

Does randomly posting out your resume deliver results?


I have been asked this question before by my clients. Majority of the time they are either not feeling confident enough to cold call employers or they are unable or again not confident enough to go an cold visit employers face to face. In answering this question, well yes it can deliver some results and … Continue reading Does randomly posting out your resume deliver results?

Writing an Application Letter for University


Recently I was asked by a client to assist her in writing a letter of application into a prestigious University to study for a career in the health services industry. Her dilemma was that she knew why she would be a great fit for the University, but just didn’t know how to sell herself and … Continue reading Writing an Application Letter for University

What Makes a Good Resume Stand Out?


Time and time again I have clients asking me that they apply for so many jobs but they never hear back from an employer. Some have even applied for jobs to only minutes later receive an email saying that their application has been unsuccessful. They then ask themselves “Did the employer even bother looking at … Continue reading What Makes a Good Resume Stand Out?