What Makes a Good Resume Stand Out?


Time and time again I have clients asking me that they apply for so many jobs but they never hear back from an employer. Some have even applied for jobs to only minutes later receive an email saying that their application has been unsuccessful. They then ask themselves “Did the employer even bother looking at … Continue reading What Makes a Good Resume Stand Out?

What Does The “Generation Gap” Mean?


The phrase “generation gap” implies that a great chasm exists between the old and the young, and that it must be immensely difficult to overcome. Kingsley Davis first wrote about it (in a business sense) in 1940. He thought that rapid social change was responsible for this parent-child-youth type of conflict. His initial article spurred … Continue reading What Does The “Generation Gap” Mean?

Don’t Gossip at Work


Let’s face it. We all love a good gossiping session. We love to talk about what other people are doing or what they have done when it has nothing to do with us. It is what workers do when they have nothing better else to do or they are in a mindless job. Because they … Continue reading Don’t Gossip at Work

Getting Angry at Work Just Isn’t Worth It!


oo many people are angry at work. Workplace violence is an extreme example. Even short of violence, every day you see managers and co-workers who are mad at each other, their co-workers, their employees, their bosses, their customers, the company, and the world itself. Anger interferes with teamwork and productivity. It also creates an environment … Continue reading Getting Angry at Work Just Isn’t Worth It!

Why Your Goals Should Be S.M.A.R.T


Establishing clear goals in writing is the responsibility of managers and their superiors, and of managers and their staff. This should occur at least annually, and should be aligned with the company’s corporate mission and strategic plan. The way we word our goals is the biggest factor in helping us achieve them. And some smart … Continue reading Why Your Goals Should Be S.M.A.R.T

How to Write a Resume Concisely and Clearly


Article by Matthew Coppola, Client Centric  Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing … Continue reading How to Write a Resume Concisely and Clearly

Is It Good to Include a Summary for Each Employer you Worked for?


In every resume there is a part of it set aside for employment history, this includes employer name, their email address, your job title, duration worked and job responsibilities and key achievements if applicable. However it doesn’t stop there. In the resumes I write for clients, I include a summary which I put before the … Continue reading Is It Good to Include a Summary for Each Employer you Worked for?

Why do we need a resume?


For the most of us, unless we own a business or work in the entertainment/arts industry, need a resume. According to Wikipedia, a resume can be defined as  a document used by persons to present their backgrounds and skills, with the intention of gaining employment with a prospective employer. So someone might start a business, now to … Continue reading Why do we need a resume?

My new logo!


Why it isn’t worth arguing at work


One thing I have learnt in my career is that arguing with someone, especially when you know all too well that your right, just does not work. I’m not referring only to your colleagues, but also to senior level management, key stakeholders and your clients. There may be a number of instances when your at … Continue reading Why it isn’t worth arguing at work

Why we feel nervous on the first day of a new job, by Matthew Coppola


Article by Matthew Coppola, Client Centric  Mention this article for a $AU10.00 discount off any package purchased by Client Centric Executive Employment Solutions – visit http://www.clientcentric.com.au/individual-pricing Yesterday I started my first day on the job at a job find company in Victoria. Although it was only an internal transfer for the same position with the … Continue reading Why we feel nervous on the first day of a new job, by Matthew Coppola

Why you need to be passionate about your job to succeed, by Matthew Coppola


I have been working for an employment services organisation for over 7 months now, and just recently I was offered an internal transfer to another office within the company over in Melbourne. But to ensure that my transition is as smooth as possible, in the last week working at my previous office in Perth, I had another employee … Continue reading Why you need to be passionate about your job to succeed, by Matthew Coppola

Why do business development professionals struggle with administrative work?


Put me in the spotlight in front business professionals and I will flourish. Put me on the phone to a prospective client and I will organize a meeting with them. Put me in front of a client who wants to order 10 of your company’s product and I will persuade him to order twice as … Continue reading Why do business development professionals struggle with administrative work?

What is Comprehensive Value Chain Analysis By Matthew Coppola


Comprehensive Value Chain Analysis Do what you do best. Leave the rest to others. What is involved in Value Chain Analysis? Your organisation will most likely engage in two types of business activities. Firstly are the activities that are purely intended to meet your customers’ demands and secondly, are those that although may not be … Continue reading What is Comprehensive Value Chain Analysis By Matthew Coppola

What is Business Process Re-engineering? By Matthew Coppola


Business Process Re-engineering Talk is good. Action is better. Why should your organisation improve its business processes? Business Processes Re-engineering can deliver greater value to your company. Improvements to business processes will result in increased efficiency and effectiveness across the entire organisation from bottom up. Our skilled consultants will map out your firms’ processes and … Continue reading What is Business Process Re-engineering? By Matthew Coppola

What is Change Management? By Matthew Coppola


What is change management and why is it of benefit to your organisation? Change management is a planned way of aligning people, organisations and processes from their current state to the ideal. Change is inevitable and must occur so organisations do not remain stagnant and continue pursuing the same activities all the time. Increasing competition, … Continue reading What is Change Management? By Matthew Coppola

A Critical Analysis of the Long Term Dynamics of Capitalism, by Matthew Coppola


The following paper studies the opposing and unifying theories of two economists, John Stuart Mill and Thomas Robert Malthus, on the long term dynamics of capitalism, which entail aspects of growth, development and accumulation of a capitalist economy. The key topics studied by Malthus and Mill include labour, consumption, population growth, agriculture and property rights. … Continue reading A Critical Analysis of the Long Term Dynamics of Capitalism, by Matthew Coppola

Is the Stereotype of the Typical Australian of the 1940’s/50’s Correct? By Matthew Coppola


Article by Matthew Coppola, Client Centric  Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing … Continue reading Is the Stereotype of the Typical Australian of the 1940’s/50’s Correct? By Matthew Coppola

How to Effectively Build Credibility With Others, by Matthew Coppola


If we want to build our credibility with other people, we have to first of all be credible to ourselves. That means selling ourselves on our products or our services first. If you believe you are selling a good product, or offering a valuable service, you won’t have much difficulty selling that product or service … Continue reading How to Effectively Build Credibility With Others, by Matthew Coppola

How to Effectively Change a Client’s Emotion, by Matthew Coppola


Emotion has on a large effect on a person’s behaviour and by learning how to identify the clients feeling will help you provide a suitable solution. By changing the client’s emotion you may be able to help the client see your solution more clearly without the emotion that controls their behaviour. E- Motion is contributed/created … Continue reading How to Effectively Change a Client’s Emotion, by Matthew Coppola

You can write an effective resume! By Matthew Coppola


A resume is your opportunity to present all of the facts that show you have the essential skills and experience for the job you wish to apply for. Writing an effective resume takes a while – you need to ensure that you have included all the correct information clearly written and laid out in your … Continue reading You can write an effective resume! By Matthew Coppola

I’m out of a job. What now by Matthew Coppola


Think about the following scenario. You’re sitting in the manager’s office and he tells you he has to let you go, giving you two weeks to find another job. Just like that. How do you think you would feel? For many of us, the possibility of losing our job can seem very disheartening, especially if … Continue reading I’m out of a job. What now by Matthew Coppola

Why is everyone getting promoted except me by Matthew Coppola


Article by Matthew Coppola, Client Centric  Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing … Continue reading Why is everyone getting promoted except me by Matthew Coppola

How do I listen to people better by Matthew Coppola


Today in all walks of life, there is an asymmetry of information between people.  This occurs when there are gaps of information between one another, that is, when some have more information than others. To elaborate, there are “generation gaps” between youthful and elderly people, between the jury and the accused, between employees and employers … Continue reading How do I listen to people better by Matthew Coppola

Is there anything wrong with being dishonest at work?


“Honesty is as rare as a man without self-pity” So wrote American Poet, Stephen Vincent Benet almost 100 years ago. You may agree that little improvement has been made since then in regards to the public’s respect for honesty and its value. Dishonesty is not only prevalent with the general public, but also in workplaces … Continue reading Is there anything wrong with being dishonest at work?

How do I keep a job by Matthew Coppola


Tough economic times and volatility in the jobs market over the years has prompted many to feel insecure about their job and keeping it. Added to that, it is even more difficult for youths and lower skilled individuals to get and keep a job they are happy with. There is a saying that goes”there is … Continue reading How do I keep a job by Matthew Coppola

How can I improve my self-esteem and confidence by Matthew Coppola


Being confident is about trusting yourself, and by trusting yourself means that you believe in yourself and your abilities. So if you’re saying to yourself “I’m not a confident person” I would like to know, are you confident about that? We all have confidence in us, but when it comes to speaking up at a … Continue reading How can I improve my self-esteem and confidence by Matthew Coppola

How do I deal with peer-pressure from co-workers by Matthew Coppola


Article by Matthew Coppola, Client Centric  Peer pressure occurs when a peer group exerts influence to persuade an individual to change their attitudes, values, or behaviours so that they meet group norms. Unfortunately, peer-pressure doesn’t stop at school. It follows us into the workplace. It may be that a co-worker wants you to go out … Continue reading How do I deal with peer-pressure from co-workers by Matthew Coppola

How do I deal with difficult people by Matthew Coppola


It doesn’t matter where you work they exist, people who are difficult to work with. This chapter has been written to be applicable to most situations at work when you are faced with difficult people. It may be people who are arrogant towards you, don’t listen to you because you are younger or hold a … Continue reading How do I deal with difficult people by Matthew Coppola

How do I find a job by Matthew Coppola


A ‘job’ means different things to different people. For some, it can mean a hobby that pays an income, or something to keep them busy during the week. But for many, it’s what is needed to feed, clothe and house their family. Which means for many being out of work can cause financial hardship. The … Continue reading How do I find a job by Matthew Coppola

Why It Pays To Be Honest In Sales By Matthew Coppola


To many business people, the belief is that honesty pays, but not enough. To survive in the cut throat world of business and sales, many feel that they need to lie or bend the truth to get anywhere in business.But is that the case? Does being deceitful, dishonest and untruthful in sales and business really … Continue reading Why It Pays To Be Honest In Sales By Matthew Coppola

An Explanation Of Generation Y By Matthew Coppola


OMG. IM ROFLMAO ATM. BTW I G2G but ill BRB.If your not up with the lingo I just said Oh my goodness. Im Rollling over Laughing my ass off. I got to go but ill be right back. Today im going to be talking about the generation that talks like that.Known for their optimistic attitudes, … Continue reading An Explanation Of Generation Y By Matthew Coppola

How To Make The Most Out Of Employing Generation Y By Matthew Coppola


KEY BENEFITS IN EMPLOYING GEN Y”They are tech-smart “” Being the first generation to have grown up with computers, Gen Y are early adopters of new technology.They are fast learners when it comes to new tech gadgets, and can even teach you how to use things like content management systems and social media. “Inexpensive and … Continue reading How To Make The Most Out Of Employing Generation Y By Matthew Coppola

How To Help Others And Ourselves Accept Change In The Workplace By Matthew Coppola


Article by Matthew Coppola, Client Centric  Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing … Continue reading How To Help Others And Ourselves Accept Change In The Workplace By Matthew Coppola

Does money make us more happier?


An assumption in Economics is that consumers prefer more, and that one’s utility can be increased through the consumption of more goods and services. In other words, the more money we have as individuals, the more satisfied we are with our life. But does greater income and consumption really translate into greater happiness? Three main … Continue reading Does money make us more happier?

How to effectively cold visit prospective employers by Matthew Coppola


Article by Matthew Coppola, Client Centric  Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing … Continue reading How to effectively cold visit prospective employers by Matthew Coppola

How To Implement A Strategic Plan: Learning from the Game of Monopoly by Matthew Coppola


Implementing a well-thought out strategy can result in a desirable outcome. Monopoly is a great example. Although it is a game of chance there are elements of strategy which contribute to a successful win. Firstly forget about cheating in business. It doesn”t guarantee winning. In Monopoly the player who steals money from his opponent or … Continue reading How To Implement A Strategic Plan: Learning from the Game of Monopoly by Matthew Coppola

Understanding the Business Environment: Learning from the Game of Golf by Matthew Coppola


The surroundings of the business has a huge impact on the outcome of any strategy. Now an organisation may operate in a…..positive environment. But what if it is operating in a…..negative environment? Well then it may have detrimental effects to the business. An organisation would be a smart company if they took good note of … Continue reading Understanding the Business Environment: Learning from the Game of Golf by Matthew Coppola

Key Marketing Tips by Matthew Coppola


1. Base all your images and information around your target market. Your target market is the customer base which purchases your products. Take into account their age profile and income group. Older age groups have different preferences as opposed to younger age groups. Income is also a strong dependant on how important price and value … Continue reading Key Marketing Tips by Matthew Coppola

Do’s and Dont’s of Email Etiquette by Matthew Coppola


1.What is the biggest mistake people make when sending business emails? The biggest mistake would have to be sending emails with too many subjects. If you are sending an email, make sure that it is on one subject alone, not many. Because when people receive emails with too many subjects, the email respondents end up … Continue reading Do’s and Dont’s of Email Etiquette by Matthew Coppola

A Comparison and Contrasting of John Mill and Thomas Malthus on the long term dynamics of Capitalism by Matthew Coppola


Article by Matthew Coppola, Client Centric  Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assisting with addressing … Continue reading A Comparison and Contrasting of John Mill and Thomas Malthus on the long term dynamics of Capitalism by Matthew Coppola