What should I do with older experience on my resume? By Matthew Coppola


As your career progresses, you will most likely find that some of your experience is past ten years, and although it is valuable and vital to how you have developed as a professional, you may feel that it was quite a long time ago. You may feel you need to condense your resume, but if you take it out, then they may not consider you as someone who has extensive industry experience.

So what do you do?

An excellent option to deal with this situation is to summarise your experience in a table format. Include only a summary about your role, any key accomplishments (Maybe three or four) as well as the employer’s name, role title and duration.

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Would you like to have your resume professionally revamped to help apply for a new job?

Client Centric Executive Employment Solutions is an Australian based business that provides interview skills coaching, assists with CV/Resume writingaddressing key selection criteria and covering letters to help you with giving your best foot forward to an employer. Please feel free to visit their website: www.clientcentric.com.au

 

Why should you research the employer before being interviewed?


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Going for an interview is like going out on a date with someone.  Now both are similar for many reasons, but generally speaking, if you went out on a date with someone and it wasn’t a blind date, you would be more prepared and confident if you knew a bit about the person with whom you were about have dinner or a drink with.

That kind of research might entail conversations with friends among other things. What if your friends told you that she was no good, she would hurt you and she is untrustworthy. And this is from multiple sources including  Facebook page where you see her photos and posts with are in line with the reputation your friends gave her.

Armed with this information and research, how do you now feel about this date? Well not only would you be uncertain about her but you would be more prepared with what kind of questions you want to ask her and you would not let her pretty looks cloud any of your judgement! So research is key to being prepared and confident!

Same with having an interview with an employer.

It’s always best to find out everything you can about the companies you want to work for including: their product lines, competitors, prices, growth prospects, organisational structure, employment policies, key staff and overseas trends and developments which may affect local operations.

You can find this information in places like:

  • annual reports;
  • customer newsletters;
  • trade magazines;
  • product brochures and catalogues;
  • sales representatives.

The best way to approach this is speaking in person to someone who works there or knows someone who does. This is where your personal contact list will be important and this can be found through online sources like LinkedIn, a professional networking website where you can connect and message professionals in your industry.

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Author: Matthew Coppola

Matthew Coppola – Employment Advisor

BComm(Econs), GradCert (CE&D)

Matthew Coppola has more than 6 years’ experience in the recruitment, staffing and training industries with a focus on employment services, specifically Job Services Australia and Disability Employment Services.  He has experience in business development, marketing, sales and training.

Common Interview Questions – A Brief Overview


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Common Interviewing Questions

1 – Tell me about yourself.
This seems to be an innocent enough question. But be aware that Interviewers often ask this as an invitation for you to share your life story or personal information. Interviewers often want to know personal details like your age and marital status. So this question often elicits background information such as when you graduated high school or college, your marital status, number of children, etc. When you hear the tell-me-about-yourself question, think of how you can answer with details about your prior work experience, abilities and professional accomplishments that will fit this job.

2 – What else should I know about you?
If the “tell-me-about-yourself” question doesn’t prompt you to reveal personal statements, later in the interview (when you have been lulled into complacency), the interviewer often asks this question. Reiterate why you are the best fit for the job. No personal info is required. It’s up to you what private details you reveal.

3 – Why should we hire you?
Talk about a job where you used skills you believe will be necessary in this job. Point out how your skills or experience meet the needs of the organization.

You can say, “Because I am the best candidate for the job,” as long as you add the reasons that make you the best candidate. Be confident and enthusiastic and emphasize several reasons why you should be hired. “I’ve got extensive experience in (whatever) with the specific skills you are looking for. I’m a fast learner who has learned to adapt quickly to change …” Give examples to back up your statements that demonstrate your unique qualifications.

4 – What are your weaknesses?
One/ of the secrets to answering this question is being honest about a weakness, but at the same time, demonstrating how you have turned it into a strength. For example, if you had a problem organizing your work in the past, demonstrate the steps you took to more effectively keep yourself on track. This will show that you have the ability to recognize aspects of yourself that need improvement, and the initiative to improve.

Do not say, “I don’t have any weaknesses,” or “I am a bit of a perfectionist.” Those answers will turn off interviewers. They know the first is probably untrue and the second is impossible. Being a little bit of a perfectionist is like being a little bit of a liar. Better to use a weakness that is really something you are trying to learn like a foreign language or a new software program. Make sure that any weakness you talk about is not a key element of the position.

5 – What is your greatest strength?
This is your opportunity to highlight your best skills. Focus on your top three or four. Examples would be: “my leadership skills, problem-solving ability, team-building skills, interpersonal skills, ability to work under pressure, professional expertise, ability to resolve conflict” and so on. Be prepared to offer examples for each skill you mention.

9 – Where do you see yourself five years from now?
If you say, “In your job,” you have shot yourself in the foot. Interviewers ask this question because they want to hire people who are focused on specific professional goals. Vague works best. “In five years I expect to have more responsibility and new, exciting challenges.”

Do not indicate that you hope to start your own business, change careers, or go back to school. Such responses indicate a lack of long-term interest in the organization. Keep in mind that throughout the interview, the interviewer is trying to discover if you are a good fit and can make a positive contribution in the job.

10 – Why do you want to work here?
“Because you have a job,” won’t win any points for you. Instead, use this question to talk about what you know about the company, and how your background and experience relate to issues they may have. This shows the interviewer that you have done your homework and at the same time, gives you another opportunity to show how your qualifications and experience match the job. “What I can bring to this job is six years experience and knowledge of the industry, plus my ability to build and sustain patient relationships …”

11 – Why did you leave your last job?
If you lost your last job because of downsizing, restructuring, the company closing, etc., say: “I didn’t leave my last job. My job left me.”

If you left on your own accord, do not say anything negative about your former company, boss, or co-workers. You might say: “There were many aspects of my job that were rewarding but I believe this new position will give me the opportunity to contribute even more.”

12 – What did you dislike most about your last job?
If you loved your last job, say: “What I dislike most is that it ended.” If you didn’t love your last job, do not say anything negative. Instead, use a variation of the statement: “There were many aspects of my job that were rewarding.”

13 – What is a weakness you still have?
A negative question again. Repeat a “weakness” you may have used earlier that indicates how you are working to learn something new.

18 – What salary are you looking for?
Negotiating salary can be a minefield if you aren’t prepared. This strategy is an excerpt: “Do not disclose your salary history or the salary you are seeking. Instead, ask: ‘What is the range for this position?’ You focus continuously on asking for the range, not the salary. When you disclose, you lose the power of negotiation.”

Behavioral Interviewing Questions

Behavioral interviewing focuses on the candidate’s actions and behaviors and therefore minimizes the personal impressions that can affect hiring choices. This style of interviewing is based on the premise that the best, most effective way to predict your future behavior is to determine your past behavior.

These questions ask about what you have done in previous jobs, not what you would do. You will know it is a behavioral question when the past tense is used. “What did you do … Tell me about how you handled … Describe a time when …”

19 – Describe a problem situation and how you solved it.
If you had responsibility in your previous jobs, you can describe a work situation where you were responsible for turning it around. If you do not have professional experience, describe something like prioritizing your schedule and making to-do lists to give you enough time to study. Regardless of the issue involved, you demonstrate that you can think critically and develop a solution.

20 – Describe how you handled a stressful situation in the past.
Give an example of how you used your problem-solving or decision-making skills to reduce stress. An example might be that you learned the value of a time-out for both yourself and your staff. Or if it’s true, how you actually seem to work better under pressure and deadlines.

21 – Tell me what has been your greatest work-related accomplishment?
Choose an example that was important to you and also helped your company. Give specific details about what you did, how you did it, and what the results were. Talk about an accomplishment that relates to the position you are seeking. Interviewers like to hear about accomplishments that reduced expenses, raised revenue, solved problems or enhanced a company’s reputation.

22 – How did you keep current and informed about your job/industry?
The interviewer is concerned that once you get the job will you continue to learn and grow? You could say, “I stay on top of what is happening in my industry by reading newspapers, magazines and journals. I am a member of several professional organizations and continually network with colleagues at the meetings. Whenever possible I take classes and attend seminars that offer new information or technology.”

Question and Answer on Email Etiquette


Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

Emailing, Email Etiquette1. What is the biggest mistake people make when sending business emails?

The biggest mistake would have to be sending emails with too many subjects.

If you are sending an email, make sure that it is on one subject alone, not many. Because when people receive emails with too many subjects, the email respondents end up forgetting to reply to most of the different matters.

So I suggest when sending emails, make sure they are on one subject, and if you have a number of matters that need dealt with, keep them as separate emails.

2. What is a common mistake people make without realising they are making a mistake?

Bad grammar – forgetting to spell check is a common mistake people make that they don’t realize.

When sending emails throughout the day, we may become busy and so will rush through an email, and sending it without double checking our grammar and punctuation.

Make sure spell check is always turned on. However, spell check misses mistakes like this:

“I this due by Tuesday”

Spell check would say that is correct. When really it isn’t and should be:

“I need this due by Tuesday”

So it is always good to double check our emails before sending.

Ways you can quickly check for typo mistakes:

Read through the email but only concentrate on the words and their structure, not what the email is reading. This way you will be able to find mistakes easier without getting caught up in the email

3. How should an email be properly constructed?

–         Specific subject

Eg.

BAD:  Next Tuesday’s appointment

GOOD: Appointment for Tuesday the 20th of August 2010 with John Smith

–         Introduction

An email should start off with a good introduction which captures your reader’s attention and helps them to follow on through the email:

Eg.

Hello John,

Hope you had a good weekend OR

Thank you for your time today to discuss the matter with you.

–         Body

This is the base of the email.

Key information for the reader is in this part of the email. Whatever you need to ask or say put it in here.

–         Conclusion

Always end an email off in a positive note or to recap your email.

Eg.

Please feel free to contact me if you would like more information

Kind regards,

OR

I look forward to seeing you next week and discussing the proposition with you.

Kind regards,

4. How important is good email etiquette?

Very important.

A good email shows professionalism so sending a well written email will impress your client or customer

5. What are the possible ramifications of bad email etiquette?

–          Perception by the email respondent as unprofessionalism and lack of care in the way your conducting business

–          The email respondent may disregard the email and forget about it

–          The email may be passed on as junk mail if the subject line is too general or small.

–         The use of emoticons and acronyms like BTW (by the way) are way too informal. Not everybody knows what they mean. Readers could even get the wrong impression of your email writing skills.

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Controlling yourself from peer pressure by work colleagues – how you can cope!


What is Peer pressure?

Peer pressure is when group of peers start exerting influence to persuade us to change our attitudes, values, or behaviour so that we meet their desired group norms. Unfortunately peer-pressure doesn’t stop at school. It follows us right through to the workplace.

Various instances of peer pressure can occur at work. For example it may be that a co-worker wants you to go out for drinks after work but you don’t really want to, may be continuous junk mails circulating around the office that try and capture your attention or could be from a co-worker asking you to cover their shift for them. These are just a few examples of peer-pressure occurring in the workplace.

Is it natural to feel this way?

It is only natural to want to be popular and accepted by your peers at work. Influence from your peers shouldn’t be viewed as necessarily a problem. Take the illustration of a butcher sharpening a knife. The butcher turns a blunt knife into a sharp knife ready to cut. If your work peers have mature, professional and respectful attitudes in the workplace, they can actually help sharpen your knowledge, skills and abilities in the workplace.

However not all workplaces offer positive and up building influences from work peers. Many of your colleagues in your working life, both blue collar and white collar, will lack in professionalism, honesty and respect. They may have views and opinions that are unreliable and even false. So if you do become under the control of your peers, whether it be to cover someone’s shift or gossip about another co-worker, it may be little more than the blind leading the blind. You would just be as much of a fool as they are.

I am starting to feel upset and negative, what do I do?

Have you started forming a negative attitude toward a co-worker or management? Have you noticed any changes in your attitude, behaviour or actions at work in order to fit in? It is true to say that no one can make you do anything you don’t want to do, just like the saying that you can lead a horse to water but you can’t make it drink. Ultimately it is your decision.

You may think it’s easy to not be intimidated by what your colleagues will think of you, but when you are faced with peer pressure it’s another story. For example, what would you do in the following circumstances?

One of your co-workers asks for your opinion on another co-worker who keeps coming to work half-an-hour late. You know that they are gossiping and don’t know the full story, but they’re waiting to hear what you think.

You receive junk mail circulating around the office that has been forwarded by a colleague. Everybody else is replying to the email, and you feel obligated to make a comment.

They aren’t easy situations to deal with are they? Most of the time, peer pressure won’t be direct from your colleagues, but may actually be indirect like from the last example. You don’t have to reply to the email circulating around the office, but because everybody is doing it, you may feel obligated to do the same. So how can you build up the strength to stand up to peer pressure from your colleagues?

Giving in to peer-pressure at work is the same as allowing others to do the thinking for you. The moment you step back to think about the actions that you’re going to make because of peer influences, is the moment that you will have the courage to stand up to them. Using your own thinking ability and knowledge and not relying on your co-workers foolish reasoning’s is the best way to overcome what it is you are feeling pressured to do.

It doesn’t matter where you work, be it in an office or on the factory floor, you may be disliked or scorned at because you are using your thinking abilities. Remember, you are the one with the greatest strength than your co-workers who give in to their foolish passions. Take for example the co-workers who ridicule management and their decisions. Are they heading into a successful direction in their career? Of course not! Their attitude won’t just stop them from progressing in the business, but every other workplace they work at. So is that where you want your career to end up at? I doubt it.

How do I cope with peer pressure?

Peer pressure will follow you everywhere, regardless of where you work. You can’t avoid this at work because you need to work alongside your colleagues to fulfil your job responsibilities. So what do you do? First thing is you need to keep your cool. If a colleague or supervisor says anything to you that makes you feel pressured or anxious at work, you need to keep your cool and be upfront with them.

We will look at two scenarios – indirect and direct peer pressure. An example of direct pressure would be if you accidentally arrived 10 minutes late to a meeting and a co-worker says to you “just wake up did you?” this then makes you feel under pressure because you arrived late and you’re not meeting your job commitments. You should be upfront with anyone that puts pressure on you at work, but in a mature and responsible manner. In this example, your reply should be “what are you trying to imply bob?” this will put the co-worker on the spot and have to justify why they are putting pressure on you.

Or in our previous example earlier, if a co-worker were to ask you to cover their shift, your first reply should be “No, I am not going to cover your shift” and if they ask you why you won’t, put them on the spot by replying “why should I have to cover your shift, am I not entitled to making my own decisions about what I do and don’t?” this then allows you to be assertive and let the other person know that you make decisions on your own, and not be guided by someone else.

The top 3 ways to find a new job


Finding a new job isn’t easy especially in tough economic times. Generally during quiet times over the economic cycle, there are usually more people looking for work then there are available jobs. For every job advertised there most likely will be over a hundred people applying. Keeping this in mind, when looking for work you want to make sure that you branch out into using different job searching techniques. Sometimes it may just be trial and error to see what works for you.

So here are my top 3 ways to find a new job:

1. Apply online with a tailored cover letter and resume specific to that industry.

2. Cold call employers in your industry seeking work that has not yet been advertised (reverse marketing yourself)

3. Drop by local businesses with your resume and cover letter seeking work that has not yet been advertised (again, reverse marketing yourself face to face)

 

An Experienced Resume Writer You Can Trust!


Recently I was asked by a client for their own peace of mind, about my experience and skills in resume writing and employment services. And rightly so! Before anyone hands over money for a resume writing service or any other service for that matter, they have the right to know who is doing the job for them and how credible they really are. This client prompted me to write an article about myself (vain I know) for everyone to read and acknowledge my ability to write a professional and personalized resume that sells to a prospective employer in whatever industry they may be in. 

At the age of 25, I now have over 6 years’ varied experience in the Employment Services and Training Industry. I have worked for Job Services Australia as a Recruitment Consultant and now Disability Employment Services as a Disability Employment Services Consultant assisting local people with Mental Health disabilities in gaining sustainable and gainful employment and being part of that process right from initial registration through to post placement and on-going support. My background in the training sector has been as a Business Development Manager. Moving into employment services, I combined my marketing and business development experience to be effective in building loyal relationships with employers and other stakeholders critical to the success of my clients.

Over the years I have developed extensive skills and techniques from reading numerous books and trialing different approaches in Resume & Cover Letter Writing, LinkedIn Profile Writing, Addressing Selection Criterias, Applying for Jobs online and Career Coaching. My industry experience is so vast and spread out and includes jobs in Mining, Construction, Administration, Health Care, Manufacturing, Retail, Security Services, CEO and Executive level and so many more industries.

I understand what employers want and how to communicate effectively to them. I know how to properly read a job advertisement and interpret what they really want and then address this in the cover letter. This has proved very successful and my testimonials will prove that. I am aware that applying for work shouldn’t be rushed and that employers can tell if you are just sending out your resume for the sake of it. This applies to all employers and jobs whether they be in Melbourne or Perth or in the Pilbara region of Northern WA.

Writing Selection Criteria’s can also be very difficult for people because it is so time consuming and there may be so much you want to say but if you do go on then it will be far too long and may not be read thoroughly. To key to writing a good and effective Selection Criteria is to keep it to the point and give the employer just enough information that leave’s them wanting to know more.  For each criteria, you should have around 1 to 2 examples maximum proving that you have met the criteria in your past employment. Each criteria should have a paragraph with an introduction, body and conclusion.

My academic is a Bachelor of Commerce majoring in Economics at Curtin University of Western Australia and a Graduate Certificate in Career Education and Development at RMIT University.

Why every job you apply for should have a personalized cover letter


Every job you apply for whether it be online, in the paper, internally with the company you work for or by networking, needs a personalized cover letter specific to that company and the objectives of the role. Too many times people apply for numerous jobs with the same resume and the same cover letter and they wonder why they are not getting any interviews! And if they are getting interviews, they why are they not getting the job?!

The simple reason is that when a company puts a job advertisement out and has a selection criteria attached to it, they are doing that for a reason. Now the same applies in the western world as it does in Melbourne, Perth or Adelaide – all the employers are the same! They are not doing it because they are a charity, they specifically put a job out because they are willing to invest in someone to perform a specific duty or set of duties and want someone who will meet their expectations and perform. Added to that they also want someone that will fit in with their team culture and has done similar work in the past – again keyword – “experience required”.

Every job you apply for must have a personalised cover letter – personalised in the way that it addresses what they are looking for, in the subject line is the job, has the contact name and company name and is dated accordingly. It shows that you took the time and effort to address what they want and took an interest in them and the job!

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Author: Matthew Coppola

Matthew Coppola – Employment Advisor

BComm(Econs), GradCert (CE&D)

Matthew Coppola has more than 6 years’ experience in the recruitment, staffing and training industries with a focus on employment services, specifically Job Services Australia and Disability Employment Services.  He has experience in business development, marketing, sales and training.

His expertise can be found in the Community Services & Non-Profit and the Education & Training sectors. 

This article can be viewed by clicking here

Disclosing your Disability: Job Applications and Employment


Defining the term “disability”

The term “disability” can be defined as according to the Equality Act 2010 in England as: “a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day to day activities”. Of course this is a very broad definition and covers a wide rang of conditions or impairments.

Do you need to disclose?

At the end of the day it really is up to you whether or not you want to disclose your disability. Some disabilities are harder then others to disclose. For example, a mental health disability can sometimes be less harder to disclose as opposed to a physical impairment which is more noticeable. The decision to disclose your disability cannot just be made on a logical basis only. It’s also important to think about how you are going to feel when talking about your disability and how it affects you and your colleagues. There are those people who are confident with this and would rather get everything out in the open as soon as possible while others will procrastintate and worry about them being stereotyped and just want to be seen for their achievements and skills and not their disability.

The decision whether to disclose or not shouldn’t be made lightly. To assist you when deciding whether or not to disclose, I would like you to ask yourself the following questions:

  1.  Will my disability affect my ability to do the job without any additional workplace modifications from the company?

If you answered no to this, then there is unlikely that its worth disclosing and going through all this heartache, however if you answered yes then I would recommend disclosing but then you need to pick the right time and place to disclose.

  • Does your resume have gaps in history?

If your resume has gaps in its employment history then it can really worry employers. If you have a lot of gaps in your employment history due to your disability, then it might be a good idea to address those gaps through disclosure. Remember that not all employers are going to be understanding and disability aware. There are still employers out that that have never interviewed anyone with your specific disability so it’s best to not assume that they will know what support/adjustments you need. Employers may also be unaware of financial subsidy schemes to pay for workplace adjustments so find out all you can about schemes such as Job Access or assistance from Disability Employment Service providers. If you think an employer may be concerned about the long term cost of employing you, take the initiative and tell them about this scheme.  Not only will this alleviate their money worries but it will also show you are well-informed, well-prepared and helpful.

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Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Should I include a photo of myself in my resume?


I was recently asked by a client if he should include a photo of himself in his resume. Now unless you’re going for a job as a model or entertainer, putting a photo on your resume is very unprofessional and does nothing to support your application for employment! There really is no point in doing it. They will be pre-judging you before they have even met you.

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Author: Matthew Coppola, Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

 

What to do if you don’t hear back from an employer after the interview.


Matthew Coppola is an Australian Careers Advisor, Employment Specialist and Resume Writing Expert. If you are interested in having him as a speaker or utilising any of his services, please contact him by clicking here.

Time and time again I have clients agitated because they haven’t heard back from the employer after their an interview. They want to know what they outcome was, especially a couple days after the interview having still not heard back from anyone. Going through their mind are questions about how they went during the interview, what they said, what they didn’t say and what the employer thinks of them. It can even discourage the most qualified and experienced job seekers from applying for more jobs. But the question, remains, what should you do if you don’t hear back from an employer after the interview?

Without me making life easy for you and giving you the answer, I want you to put yourself in the employer’s shoes. Now you have just interviewed 15 people over the last two weeks. There have been some that you like, others that you really liked, some that you wont hire at all and 5 people that you cannot just make your mind up on because they all possess different skills and abilities that you want but you have have the capacity and funds to hire one person out of those 5. So there faces the dilemma of almost every employer. And the fact that there are less open vacancies and more jobseekers applying for the one job, means that the employer has a harder time choosing a suitable candidate but also has the power to be choosy in this decision. They can pick the best out of all 5 and do not need to settle for anything less. Now you cannot change or influence their decision post interview stage a part from sending a thank you email straight after your interview which may give you a 1-5% boost in your probability of being chosen for the job. So you just leave it. After you send the thank you email, move on and assume that you didn’t get the job just so you keep sane and can start applying for more jobs. That would be my best recommendation if you do not hear back. I also recommend not calling or emailing them again following up. Trust me, if you got the job they will call you back. I promise you!!

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Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Perth Resume Writing Service


client-centric-small4 (1)We are a boutique employment services company specializing in executive and managerial level roles in all industries and sectors. Resume & Cover Letter WritingLinkedIn Profile OptimisationAddressing Selection Criteria, Job Application Service and Career Coaching. Industries served include, but not limited to, Government, Hospitality, Mining, Financial Services, Construction and IT.

We have varied packages, ranging from our Ruby package for $220 which includes a personalised resume and cover letter, to our top Gold package for $520 which includes a resume, cover letter, selection criteria, Linked in profile and we apply for 10 positions on your behalf. This has proved very successful, however it really depends on your budget.

When should I recieve it?

For a new resume and cover letter, we usually ask for around a week timeframe which includes us sending it to you for your review to see if you would like any changes or additions made, then make the changes as requested.

How do I pay?

Payment can be made by bank transfer into our business’ bank account at which we will send you a sales reciept for your tax records. Payment must however be made upfront to confirm.

What do I need to send?

We will need a copy of your existing resume along with a couple links to jobs on seek that you wish to apply for so we can tailor your resume and cover letter accordingly.

Contact us by email:

info@clientcentric.com.au

Phone:

0415 559 233

Visit our website at:

www.clientcentric.com.au

Melbourne Resume Writing Services


We are a boutique employment services company specializing in executive and managerial level roles in all industries and sectors. Resume & Cover Letter Writing, LinkedIn Profile Optimisation, Addressing Selection Criteria, Job Application Service and Career Coaching. Industries served include, but not limited to, Government, Hospitality, Mining, Financial Services, Construction and IT.

We have varied packages, ranging from our Ruby package for $220 which includes a personalised resume and cover letter, to our top Gold package for $520 which includes a resume, cover letter, selection criteria, linkedin profile and we apply for 10 positions on your behalf. This has proved very successful, however it really depends on your budget.

When should I recieve it?

For a new resume and cover letter, we usually ask for around a week timeframe which includes us sending it to you for your review to see if you would like any changes or additions made, then make the changes as requested.

How do I pay?

Payment can be made by bank transfer into our business’ bank account at which we will send you a sales reciept for your tax records. Payment must however be made upfront to confirm.

What do I need to send?

We will need a copy of your existing resume along with a couple links to jobs on seek that you wish to apply for so we can tailor your resume and cover letter accordingly.

Contact us by email:

info@clientcentric.com.au

Phone:

0415 559 233

Visit our website at:

www.clientcentric.com.au

When should you bring up salary expectation?



I get asked this question a lot by my clients. When should I talk salary expectation? During the interview? Before or after? It’s like as if in our mind we think that if we start talking money, then it’s going to turn off the employer and we wont get the job. Well I have some good news! that is not true at all!

Employers first of all are not turned off by discussion of salary expectation once rapport has been built and they are aware of your strengths, weaknesses and at least it is nearing the end of the interview when you bring it up. If for example, the employer called you, said he/she received your resume and would like you to come in for an interview, and then you start saying how much money you expect to be paid, well that will certainly turn off the employer, for they haven’t even met you and do not want to commit to any salary negotiation until they have met you.

————

Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Adelaide Resume and Cover Letter Writing Services


With hundreds of resumes to plow through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye-catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria,’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit their website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Brisbane


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

When should i expect to receive it?

You can expect to receive your new resume and cover letter within a week and half. During that period we also send you a draft copy for your review to see if you would like any changes or additions made. Then we will make those changes and send it back to you.

 

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Sydney


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Services Perth


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

Please feel free to visit our website at www.clientcentric.com.au

Or alternatively, email us at info@clientcentric.com.au

Resume and Cover Letter Writing Service Melbourne


With hundreds of resumes to plough through, an employer won’t initially spend more than about 30 seconds looking at each individual resume. The secret of our resume service lies in knowing what to include, what not to include, and what kind of a spin to put on your resume, to ensure your resume will stand out from the crowd – to give you the very best possible chance of getting the job you want. There really is no substitute for taking advantage of in-depth professional experience and expertise.

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

 

 

Please feel free to visit our website at www.clientcentric.com.au

 

Or alternatively, email us at info@clientcentric.com.au

 

From the classroom to the workplace: Peer Pressure



According to Wikipedia, the free encyclopedia, ‘peer pressure’ can be defined as the influence that a peer group, observers or an individual exerts that encourages others to change their attitudesvalues, or behaviors to conform the group norms.

A person affected by peer pressure may or may not want to belong to these groups or norms. Generally peer pressure is assumed to be only centrally located in the classroom between minors, but unfortunately this isn’t the case. Workplaces today are becoming more and more team focused and generally an employer will hire staff with similar values and attitudes which thus make up a “corporate culture” and all the employees share in that culture. But when a staff member comes on board and finds it difficult to mellow in to that culture and then starts feeling pressured to do so, for example being invited out for “regular Friday evening drinks” or taking part in lotto syndicates. So peer pressure doesn’t just stop in the classroom, unfortunately it extends into the workplace too.

The sad thing is, employees, may feel that are obligated to perform things out of what they are comfortable doing, and like I said earlier, it may be Friday night drinks or a male/female colleague asking you out on a date. Peer pressure generally occurs when the fine line between ‘professional’ and ‘personal’ become blurred.

The unfortunate thing is that peer pressure at work is hard to identify and there are no laws against ‘workplace cultures and norms” so simply put, if you are having trouble fitting in with your colleagues and are finding yourself succumbing to peer pressure, either speak directly with your manager in a confidential setting, or start looking for another job.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specializing in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Who comes first: the client or their concerned parents?


The reason why I have decided to write on this topic is because as career counsellors and employment consultants, we face the dilemma when working with our younger clients keeping their interests in check and that of their parents who have been given consent to be part of the assessment and job searching process. Being client centred means that the client is the focal point, the person who we are servicing and case managing. Client centred or otherwise known as “person-centred”  is the idea of being client-centred in our approach to assessment.

This comes from the work of Carl Rogers, a very influential person in the psychology field throughout the mid 20th century.  The general approach back then were driven models of psychology and therapy, where the cousellor or therapist would intervene with  theory-laden questions, interpretations, diagnoses and prognoses, which is essentially setting a direction for the client. Carl proposed a client-centred approach, where  a way of working where the counsellor is non-directive, working only with what the client brings to the relationship between counsellor and client. Ultimately it is the client who decides what direction in their career development they wish to take and the counsellor/employment consultant’s role is to facilitate that.

So to answer the question who comes first, the client or their concerned parents? Well ultimately the client comes first but the consultant is only their to facilitate the counselling process and if the client wishes to have their parents input, then really this cannot be avoided as it is in the client’s wishes.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Our Resume and Cover Letter Writing Service – Client Centric Executive Employment Solutions


Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!
A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.
Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

What is the Pricing & Fee Structure?

Packages:    Ruby – $220     Bronze – $250     Silver – $420     Gold – $550
Resume    YES     YES     YES YES
Cover Letter    YES     YES     YES YES
Selection Criteria    NO     YES     YES YES
LinkedIn Profile    NO     NO     YES YES
10 Job Applications    NO     NO      NO YES

When should i expect to recieve it?

You can expect to recieve your new resume and cover letter within a week and half. During that period we also send you a draft copy for your review to see if you would like any changes or addtions made. Then we will make those changes and send it back to you.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Hiring People with Aspergers Syndrome – What you need to know.


Asperger’s syndrome is often referred to as higher functioning autism since a person with Asperger’s syndrome shares similar traits to those with autism. They may also have exceptional skill or talent in a specific area. As a result, people with Asperger’s syndrome are often viewed as eccentric or odd, which can have an effect on personal relationships, as well as employment.

Symptoms and characteristics

People with Asperger’s syndrome have difficulties with social skills, transitions or changes and prefer sameness. They often have obsessive routines and may be preoccupied with a particular subject of interest. They may have a great deal of difficulty reading another person’s body language and very often people with Asperger’s syndrome have difficulty determining proper personal space, for example standing too close to someone.

People with Asperger’s typically have intellectual impairments which affect their social, family and work life. They also may have problems with language and be unable to speak or speak unusually.

People with Asperger’s syndrome are often overly sensitive to sounds, tastes, smells and sights. They may prefer soft clothing, certain foods and be bothered by sounds or lights no one else seems to hear or see. Many of the behaviours that seem odd or unusual are due to neurological differences and not the result of intentional rudeness.

Social skill difficulties stem from an inability to read others and may include:

  • One way interaction – sometimes when talking with them you may feel you are having a one sided conversation and its often related to a strong area of interest of Client name’s.
  • Avoiding eye contact – majority of the time they may not maintain eye contact with you.
  • His/her inability to read body language – this is our non-verbal communication (ie. You may be appearing busy by looking away, which will signal to most people you need to get on with work. But they won’t be able to read this so you’ll need to tell him/her straight up.

People with autism tend to require structure and routine in order to learn new skills and to perform well at work.

When overwhelmed or stressed, they may demonstrate repetitive behaviours, for example, become preoccupied with particular narrow subjects, unusual objects or engage in stereotyped or repetitive movements such as hand flapping. This is observed as a means of coping with his/her difficulties.

Remember that people with Aspergers Syndrome tend to exhibit exceptional knowledge or talent in specific areas and is exceptionally well at problem solving and detail oriented work; however they may still remain impaired in all key areas of development including social skill difficulties and the need for sameness and routine.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

All Jobs Resume Writing Services have changed to Client Centric – Executive Employment Solutions


We are proud to announce that All Jobs Resume Writing Services have changed name to Client Centric – Executive Employment Solutions and our new website can be found at www.clientcentric.com.au 

We are offering the following services:

Resume, Cover Letter & Selection Criteria Writing

Don’t risk having your CV thrown into the rubbish bin because it failed to impress. We will write and design you a professionally written resume and cover letter that will make you stand out with an eye catching design and punchy content!

We will highlight your strengths and weaknesses like no other. The professionally written resume’s and covers letters that we create for our clients will ensure the recruitment consultant and hiring manager will want to continue reading more!

A cover letter is a very important aspect of the job application process and can be the difference between going into the bin and obtaining an interview.

Applying for a job that has key selection criteria? Not a problem. With different ways to respond key selection criteria’s can be very difficult to do. Not to mention the time it takes to write, edit and format each response. We evaluate each criterion separately and create interview winning responses.

LinkedIn Profiling Service

LinkedIn is a professional networking website where you link with your co-workers past and present, join like-minded industry professionals to converse, share, and learn from industry specialists around the globe.

Recent sources reveal that 95% of the Fortune 500 are using LinkedIn to source talent for their organisations. Having an existence on LinkedIn will mean that career prospects will come looking for you. Make it easy for firms seeking individuals with your skills and talents to contact you and hire you!

We will create a LinkedIn profile that will be written in a way that will be found by the correct individuals. We use a number of approaches to take full advantage of the success of your LinkedIn profile as well as using keywords specific to your industry and career ambitions to make sure you are visible to thrilling new opportunities and have a professional online presence.

Job Application Services

We adopt a proactive approach to helping you get an interview from your new resume and cover letter by actively applying for jobs on your behalf. This then allows you to save time and the financial costs of having to apply for jobs on online via job search websites such as Seek.com.au andCareerone.com.au.

We search for suitable jobs that you have the particular skills and talents they need, find out exactly what the job will entail and tailor your cover letter accordingly and submit your application online.

This can be a standalone service or as a package with your new resume and cover letter.

————

Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

What Makes a Good Resume Stand Out?


Time and time again I have clients asking me that they apply for so many jobs but they never hear back from an employer. Some have even applied for jobs to only minutes later receive an email saying that their application has been unsuccessful. They then ask themselves “Did the employer even bother looking at my resume??” The unfortunate explanation is no they did not fully consider your resume because they would have been inundated with hundreds if not thousands of resumes put forward for the job but your resume did not make the cut.

So then what makes a good resume stand out from the rest? Well firstly it needs to captivate the audience. Your name should be large and the focal point at the top of your resume. Then underneath that should be a good summary about you and what you have to offer to an employer. This is the part where you sell yourself. That’s resume, writing a resume and applying for a job is a selling game. You are the product. You also are the salesman.

A good salesman knows his products. He knows the ins and outs. He is prepared for whatever question comes his way and ready for any form of criticism. He believes in product is firm in the belief that his product is one of the best.

So there is your answer. A good resume is one that sells you to the employer. That’s what will make you stand out from the rest because most people simply do not know how to sell themselves and that is where the people who get the jobs succeed in life. They know how to sell themselves.

————

Author: Matthew Coppola,  Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Ways to find a job by Cold Canvassing employers



Many job opportunities are never advertised. It’s been estimated that more than half of positions vacant in Australia are filled through an informal network rather than formally advertised. Often called the “hidden job market”, these jobs can only be accessed through networking or cold calling. These techniques are among the most powerful and effective way of finding a job, and planning and practice will increase your confidence.

Once you know what industry or type of job you want to do, thorough research is called for. Make some notes about what you already know about the industry or type of job you would like. A second list might be made up of what you don’t yet know but need to find out. The information you need includes:

  • Where is the industry or job type geographically located? Would you have to relocate to work in this area?
  • Is this industry growing or shrinking? Is this a high-demand occupation or are unemployment rates high?
  • Which companies are the major “players” in the industry?
  • Is there a professional association that represents this industry or this group of workers?
  • Are there related occupations that face skill shortages?
  • Are formal qualifications required to work in this industry or occupation?
  • Where will you find these types of jobs? Only in large corporations, or in small businesses as well?
  • Are these types of vacancies generally filled by recruitment agencies or directly by the companies?

This may seem a daunting list, but reading the employment sections of the major newspapers over a period of weeks can often provide a good feel for this information. Your local library may keep back copies of newspapers. If there’s a professional association for the industry or occupation, call or visit and ask for or buy copies of the trade journal. If you’re at university or high school, make use of your career guidance services. You’re already using the Internet: make full use of its potential for research. It’s worth taking some time to explore different search engines and how to refine your search for information. Yellow Pages directories are a good starting point for identifying names and locations of companies.

Finish this process by compiling a list of the companies you want to work for. It might be the specific department of a single company or your list might include every company in the industry that is located within a 20 km radius of home.

Research the companies

Next, find out everything you can about your target companies: their product lines, competitors, prices, growth prospects, organisational structure, employment policies, key staff and overseas trends and developments which may effect local operations.

You can find this information in places like:

  • annual reports;
  • customer newsletters;
  • trade magazines;
  • product brochures and catalogues;
  • sales representatives.

The best option is speaking in person to someone who works there or knows someone who does. This is where your personal contact list will be vital.

Attend conferences, seminars and trade shows
Trade shows are a showcase for companies in your industry of interest. They’ll give you a good feel for corporate size, culture, reputation and you can have a chat with representatives of each company.

Seminars and conferences provide valuable opportunities for informally meeting people who are already working in the industry. These are most likely in professional occupations and they are often expensive. They are worthwhile as long as you’re willing and able to “work the room.”

The meeting approach

You:  “Hello Fiona. I’m Roger Smart. I was really interested in your presentation this morning. I’m about to graduate from the editing course at X university/I’m looking to move from a career in marketing into the publishing business. I understand that Context Publishing is a big client of yours. I’m really interested in working for Context, and I’d love to know more about them from an insider’s point of view. It might not be the best time now, but is there a chance we could arrange to talk further?”

List personal contacts

Co-workers (past and present), neighbours, previous employers, family members, friends, your professional advisors, lecturers, sporting buddies, suppliers and customers can all be the start of your contacts list. (Some of these relationships may be sensitive, particularly if you are already working and your employer doesn’t know you’re looking for another position.) Get in touch with your contacts and ask if they can help directly or by referring you to someone they know who can.

Use your contacts to explore opportunities and to gather more information. Asking outright for a job can put a contact in an embarrassing position. It’s more appropriate to ask them for their advice: “John, I’m interested in moving into the publishing industry — do you know anyone I should be talking to?”. If John can suggest someone, ask if you can use his name when you introduce yourself. Always remember that your contacts are doing you a favour by introducing you to other people and that your conduct will reflect on them.

Be as specific as you can. For example:

  • “Do you know anyone who works for Optus?”
  • “Do you know anyone who works as a fitter and turner?”
  • “I’m looking for a job in advertising. Do you know anyone who works in that field?”

“I have excellent keyboard skills and I’m familiar with computers. I have three years experience as a receptionist. I want to use these skills in a customer service job. Can you give me any advice, or do you know anyone who might be able to help?”

Ask for the job

Cold calling still means ringing strangers and asking for a job. You’ll be better equipped to do this once you’re armed with a good knowledge of the industry or company.

  • Know the name and title of the person who has the power to hire you.
  • Rehearse your opening line, including demonstrating your knowledge of and specific interest in that company.
  • Mention how you can benefit the company.

Depending on the type of work, your goal in making a call may be to organise a visit or to send your CV, which you then follow up. Your research should have revealed what is the more effective strategy for the industry and job you are chasing.

Keep a record
Keep a record of all the contacts you make. This record could be as elaborate as creating a database or a Word macro on your home computer or laptop or as simple as an exercise book, ruled into columns. How you do it isn’t nearly as important as keeping your records accurate.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing Services, Cover Letter Writing, LinkedIn Profiles, Addressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

Why Your Goals Should Be S.M.A.R.T



Establishing clear goals in writing is the responsibility of managers and their superiors, and of managers and their staff. This should occur at least annually, and should be aligned with the company’s corporate mission and strategic plan. The way we word our goals is the biggest factor in helping us achieve them. And some smart person has come up with an acronym to help us remember these characteristics. Goals should be SMART!

S=SPECIFIC
When we make our goals too general we aren’t able to visualize them, and if we can’t see them, we have a hard time devoting our efforts toward reaching them. We are more apt to do a good job of redecorating the bathroom if we have a picture in our mind of how it will look when it’s done.
M=MEASURABLE
If we can’t measure a goal, we have no idea how close we are getting to reaching it, and that can be de-motivating. For example, you have decided you will save some money from every pay check in order to take a vacation this summer. But if you don’t set a specific amount each pay, and you don’t have an amount you want to reach, you are less apt to put the money away.
A=ATTAINABLE/ACHIEVABLE
We sometimes think that we should set high targets or goals for ourselves, in order to grow and stretch. Well, we do want to grow and stretch, but if we set goals that aren’t do-able, we soon get discouraged and we stop trying. The really high achievers in the world know this. They set goals that they know they can reach, and when they get there, they set another goal they know they can reach. They climb the mountain one foot at a time.
R=RELEVANT
Goals have to make sense, and have some importance, or they will soon be discarded. Set goals that make sense to you.

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Author: Matthew Coppola, Managing Director of Client Centric.

Client Centric – Executive Employment Solutions are a boutique employment services company specialising in executive and managerial level roles. We are committed to helping you succeed in your career and to do this we have the best staff on board to help you reach your goals. Our team are highly experienced and knowledgeable in a broad range of areas and expertise, so you get the best advice. We service clients all over Australia including Perth, Brisbane, Melbourne, Adelaide, Sydney and Hobart.  We provide Resume Writing ServicesCover Letter WritingLinkedIn ProfilesAddressing Selection Criteria’s and we also offer a Job Application Service where we apply for jobs on your behalf and all you do is wait for the call. Please visit our website at www.clientcentric.com.au to find out more.

A Critical Analysis of the Long Term Dynamics of Capitalism, by Matthew Coppola


The following paper studies the opposing and unifying theories of two economists, John Stuart Mill and Thomas Robert Malthus, on the long term dynamics of capitalism, which entail aspects of growth, development and accumulation of a capitalist economy. The key topics studied by Malthus and Mill include labour, consumption, population growth, agriculture and property rights. These will be discussed from both a theoretical and empirical perspective in the following paper.

A major topic discussed by Mill and Malthus is on unproductive and productive labour in contributing to wealth creation in a capitalist economy. According to Malthus, a worker did not have to just produce wealth to be productive, but rather it is the value of what the worker produces that makes them productive. To Malthus, productive labour:

“should be susceptible to some sort of definitive valuation… [And] must add to the wealth of the country an amount at least equal to the value paid for such labour” (Malthus, 1836 p.46).

Thus according to Malthus, the worker is not productive unless the worker adds to society more than was paid their services, namely, labour.

In comparison to Malthus, the notion of value to the productive process was also adopted by Mill, as he saw value in objects produced by workers. Mill saw workers engaged in the manufacturing sector as being truly productive:

 “We should regard all labour as productive which is employed in creating permanent utilities, whether embodied in human beings, or in any animate or inanimate objects…[And] labour expended in the acquisition of manufacturing skills, I class as productive” (Mill, 1886 v.1, p.61).

In reverence to human capital, Malthus also put forth the idea that one must produce an object to be productive:

“no small portion of it is employed in acquiring the skill necessary to the production and distribution of material objects, as in the case of most apprenticeships” (Malthus, 1836 p.37).

However unlike Malthus, Mill was ignorant of the idea that unproductive labour has a positive impact on economic growth in capitalist economies. Those individuals in society who are identified as unproductive labour include those who attend to activities in the private service, such as capitalists, landowners, government ministers, executives, musicians, teachers, priests and so on. It also includes those who perform activities in the home, such as menial servants and child rearing. According to Malthus, ‘unproductive’ workers are valuable to the welfare and development of Society:

“that kind of labour which highly useful and important…may conduce indirectly to the production and security of material wealth” (Malthus, 1836 p.35).

Therefore, to Malthus, those who perform activities in the home, such as the upbringing of children and the maintenance of the home are valuable to society and have an indirect impact on production and development.

Having been a cleric from the Church of England, Malthus appreciated the value religious activities have to the development of society. For instance, the Catholic religion exemplify strong “pro-natalist ideologies” with teachings forbidding artificial forms of contraception and abortion. In particular, studies have shown that religious participation by youths has been linked to “a lower probability of substance abuse and juvenile delinquency [and] a lower incidence of depression among some groups” (Lehrer 2004, p.16).

However, Mill was sceptical of the impact religion has on the development of society. Mill is quoted for saying:

 “It is…evident that the greater number of missionaries or clergymen a nation maintains, the less it has to expend on other things; while the more it expends judiciously in keeping agriculturalists and manufacturers at work, the more it will have for other purposes” (Mill, 1886 v.1, p.61).

To Mill, spending on the unproductive labour of clergymen will receive no return or benefit to society, whereas maintaining a class of agriculturalists and manufacturers will generate a higher return, which can be allocated to other productive activities, which will again generate a positive return to society.

In terms of the role of government in a capitalist economy, both scholars viewed government as being productive indirectly. In comparison to Malthus, Mill was a right wing economist and believed that the government has an important role to play in society:

 “The labour of officers of government…is indispensable to the prosperity of industry, [and] must be classed as productive, even of material wealth, because without it, material wealth, in anything like its present abundance, could not exist. Such labour may be said to be productive indirectly” (Mill, 1886 v.1, p.61).

Thus both acknowledged that some form of Government was critical to the long term dynamics of capitalism. Without government, society would not have been able to generate such high material welfare and gain. Empirical evidence has indicated that non-military government capital is a significant input in the production function and has a high output elasticity of .39 (Karras & Evans 1994).

With respect to labour, both Mill and Malthus distinguished between productive and unproductive (U/P) consumption, including their effects on growth and development in capitalism. Mill made a distinction of productive and unproductive consumption to the labourer being:

“What they consume in keeping up or improving their health, strength, and capacities of work, or in rearing other productive labourers to succeed them, is productive consumption. But consumption on pleasures or luxuries, whether by the idle or by the industrious, since production is neither its object nor is in any way advanced by it, must be reckoned unproductive” (Mill 1848, book 1, chapter 3).

Mill saw unproductive consumption as having an undesirable influence to the wealth creation and growth of society, regarding U/P consumption as being undesirable and will only impoverish society:

“Whether they like it or not, the unproductive expenditure of individuals will pro tanto, tend to impoverish the community, and only their productive expenditure will enrich it” (Mill, 1886 Vol. 1, p.5).

Malthus on the other hand regarded U/P consumption as necessary to capitalism, particularly when productivity and innovation are at their utmost levels, which would ensure value and profit to expand:

“It would at once confound the effects even of production and consumption, as there is certainly no indirect cause of production so powerful as consumption” (Malthus 1836, p.45).

Another major topic studied by both economists was decreasing returns to agriculture and its effect on growth and development in a capitalist nation. This idea that agriculture would be subject to increasing returns, due to rising population unless supported by an increase in productivity, was adopted by Malthus.

Malthus contended that when the less fertile soil is used, the marginal product declines, while the rent increases due to inequality in the lands. Thus, the marginal expansion declines and output increases arithmetically, but at a diminishing rate.  Therefore due to decreasing returns to agriculture, and population rising in a geometrical progression without any checks to it, society would not be able to survive in a population-food supply struggle.

In regards to population and food supply, Malthus said:

The power of the population being…so much superior, the increase of the human species can only be kept down to the level of the means of subsistence by the constant operation of the strong law of necessity, acting as a check upon the greater power” (Malthus 1970, p.21).

This ‘subsistence’ level is the minimum level to reach survival. Malthus’ population dilemma posed a theoretical question on the checks to population and a practical question concerning solutions to the problem. There were positive and preventative checks. The positive checks to population growth included war, famine and pestilence. These tended to have an adverse impact. According to Malthus, the ultimate positive check to population is limited food supply. In Malthus’ own words:

 “It has been inferred, that and increase of population in any state, not cultivated to the utmost, will tend rather to augment than diminish the relative plenty of the whole society…a country cannot easily become too populous for agriculture; because agriculture has the signal property of producing food in proportion to the number of consumers” (Malthus 1809 Vol. 2 p. 275).

The preventative checks included moral restraint, contraception and abortion. These tended to have a positive impact on procreation. Mill also believed that contraception needed to be encouraged to keep a hold on population. However, Mill was against abortion or immorality, even having been jailed for distributing birth control pamphlets.

Malthus believed that the tendency to procreate would in fact rule over the cumulative effect of the checks to population growth. Therefore, unless the positive checks were greater than the preventative checks, the human population would thus be brought to a ‘subsistence level’ or just to a means of survival.

In Scandinavia for example, poverty has been eliminated locally, and even death from infectious disease is rare. This would not have occurred without low birth rates that have characterized the region. Not only in Scandinavia, but in other regions, low birth rates and death rates, strong education, a stable population, control of infectious disease and elimination of poverty and war are linked together in a “mutually re-enforcing circle of cause and effect” (Avery 2005, p.25). By contrast in many third world cities, contaminated water, polluted air, high birth rates, increasing population, poverty and resurgence of infectious disease are linked in a “self perpetuating causal loop” (Avery 2005, 25) with the result being a vicious circle.

Malthus failed to look at other checks that may have forestalled his gloomy conclusion. He had failed to separate sex and procreation. In the second half of the 20th century and well into the 21st century, advances have been made in modern birth control. Couples can have less constraint in regards to sexual activities. Therefore these additional checks can reduce the disparity between multiplication of the species and growth of the food supply.

Mill also adopted Malthus’ population principle, adding further that the population must:

 “work harder, or eat less, or obtain their usual food by sacrificing a portion of their customary comforts” (Mill Vol 4, p.109). 

Mill here was saying the reality is, if society wants to maintain their usual way of living or maintain their ‘customary comforts’ they must sacrifice either their time, consumption of goods, or activities that they have become accustomed to.

Malthus, like other classical economists of his time, was a pessimist. He envisioned that the capitalist system in the long run would face “pressure of population…decreasing response to human effort to increase supply of food and basic materials, limits to technical progress, subsistence wages, and falling profits” (Zweig, 1979 p.511) believing that in the end, technological improvement would not be sufficient to counteract the law of diminishing returns and depletion of natural resources.

Mill however was less sceptical about the capitalist system coming to a means of subsistence. Despite the classical economists such as Malthus and Smith realising that the growth of wealth could not continue indefinitely, only John Stuart Mill believed that a collapse of the system could be avoided and a stationary state achieved.

Economist Adam Smith described the stationary state as a situation of zero growth, in which the stock of goods is always the same, that is the quantity consumed is equal to the quantity supplied in the same time period, and rewards to the factors of production are at a minimum. The idea that the capitalist system would come to an end at the stationary state was feared by many classical economists including Malthus and Smith

According to Mill, once the stationary state was reached:

 “every increase in the demand for food, occasioned by increased population…unless there is a simultaneous improvement in production, diminish the share which on a fair division would fall to each individual” (Mill Vol 4, p.109).

Here Mill was saying that the demand for food must be balanced with supply. Mill described his ideal stationary state in book 4 of his Principles of Political Economy:

“The density of population necessary to enable mankind to obtain all advantages of co-operation and social intercourse has in all the most populous countries been attained. It is no good for a man to be kept perforce at all times in the presence of his species. A world from which solitude is extirpated is a very poor ideal . . . With every rood of land brought into cultivation . . . every hedgerow or superfluous tree rooted out, every flowery waste or dell ploughed up . . . there is no satisfaction in contemplating the world with nothing left to the spontaneous activity of nature. If the earth must lose that great portion of pleasantness which it owes to things that the unlimited increase of wealth would extirpate from it, for the mere purpose of enabling it to support a larger, but not better or a happier population, I sincerely hope, for the sake of posterity, that they will be content to be stationary, long before necessity compels them to it.” (Mill, 1848, book 4, ch.6).

However to reach the stationary state required extensive social changes and reforms, which Malthus and the other classical economists did not realise. Mill is quoted as saying:

“improvement here must be understood in a wide sense, including not only new industrial inventions…but improvements in institutions, education, opinions, and human affairs generally” (Mill, 1886 Vol. 1, p.105).

Mill argued that we need to educate society about contraception; that we need social reform and change.  He further added:

 “It is scarcely necessary to remark that a stationary condition of capital and population implies no stationary state of human improvement. . . Only thus can the conquests made from the powers of nature by the intellect and energy of scientific discoverers, become the property of the species and the means of improving and elevating the universal lot” (Mill, 1848, book 4, ch.6).

Assuming that the capitalist system keeps a restraint on population, Mill held a relatively optimistic view of the stationary state, in that it would be characterised by technical progress and past capital accumulation, which Mill extends into in his book, further saying:

“I am inclined to believe that the stationary state would be, on the whole, a very considerable improvement on our present condition. I know why it should be a matter of congratulation that persons who are already richer than any one needs to be, should have doubled their means of consuming things which give little or no pleasure except as representative of wealth…It is only in the  backward countries of the world that increased wealth is still an important object: In most advanced countries, what is economically needed is a better distribution to relieve poverty, of which one indispensable means is a strict restraint on population” (Mill, 1848, book 4, ch.6).

In his autobiography, Mill admits that this will all require a transformation of society and a character change in all classes of the population (Zweig, 1979 p.519). For instance, Mill was a strong advocate of contraception and safe sex attitudes of society. The only way to change people’s attitudes according to Mill was social change.

An idea that many classical economists held was that supply creates its own demand, known as Say’s Law. Attributed to the French economist, Jean-Baptiste Say, this law states that a market-capitalist economy will tend towards full employment of resources if there are flexible prices, interest rates and wages. Thus, according to Say’s law, it is inherently impossible that there will be long term crises of a market capitalist system.

Malthus rejected the idea of supply creating its own demand, arguing that supply reduces profit:

“It is impossible that the increased quantity of commodities, obtained by the increased number of productive labourers, should find purchasers, without such a fall of price as would probably sink their value below that of the outlay, or, at least, so reduce profits as very greatly to diminish both the power and the will to save” (Malthus, 1836 p.315). 

Mill, like most economists, attached great importance to the role of capital and capital accumulation. Mill argued that given Say’s law, increased levels of output and employment depend on the accumulation and investment of capital. The portion of investment in capital, that is, result of saving, is required to tide labour over a “discontinuous production period” (Ekelund & Hebert, 1990 p.170). This was known as the wages-fund doctrine:

“It is often forgotten that the people of a country are maintained and have their wants supplied, not by the produce of present labour, but of past. They consume what has been produced, not what is about to be produced. Now, of what has been produced, a part is only allocated to the support of productive labour; and there will not and cannot be more of that labour than the portion so allotted (which is the capital of the country) can feed, and provide with the materials and instruments of production” (Mill 1848, p. 64).

Stated simply, it was not a temporary state of affairs, but rather the unemployment of resources, was not considered probable because of Says Law (Ekelund and Hebert, 1990, p.170). Saving would automatically be turned into investment, another form of spending and a general glut would not occur. Thus the saving of those who do not consume all their income will be otherwise utilised by capitalists in purchasing factories, machines and the like to an expansion of value. Saving then becomes net investment:

S = In

So Mill agrees with Say’s Law, that what is saved will be invested. Mill only assumed a system whereby the supply curve was vertical, where we are always at full capacity.

Mill also argued that a general glut of goods from under- consumption was not possible. This ‘general glut’ was a general excess supply of commodities. To Mill, a lack of aggregate demand was not possible in the economic system. However, Malthus rejected the argument set forth by Mill and others that there could not be a general glut of commodities and gluts could only be in specific sectors:

“This doctrine [of gluts]…appears to me to be utterly unfounded, and completely to contradict the great principles which regulate supply and demand…M. Say, Mr Mill, and Mr. Ricardo…have fallen into some fundamental errors in the view which they have taken of this subject” (Malthus, 1836 p.315). 

For Mill, Ricardo and Say, the emphasis is on accumulation, supply, productive labour and capital. Malthus believed that emphasis on supply leads to the development of periodic crises of capitalism.

Malthus appropriated in his Principles of Political economy, that the promotion of supply and innovation can stimulate considerable wealth and value. It needs to be, however, balanced with demand:

“An inordinate passion for accumulation must inevitably lead to a supply of commodities beyond what the structure and habits of such a society will permit to be profitably consumed” (Malthus, 1836 p.325).

Mill argued that the passion for accumulation needs to be equalled by the passion for consumption:

“Saving in short enriches and spending impoverishes the community along with the individual; which is but saying…that society at large is richer by what it expends in maintaining and aiding productive labour, but poorer by what is consumes in its enjoyments” (Mill, 1886 Vol. 1, p.91).

In contrast Malthus argued that consumption and demand were not enough to promote accumulation and investment:

 “It has already been shewn that the consumption and demand occasioned by the workmen employed in productive labour can never alone furnish a motive to the accumulation and employment of capital” (Malthus, 1836 p.315). 

In terms of saving, Mill does not believe that saving is hoarded, but rather passed on to capitalists for investment. This was also adopted by Malthus who saw saving as desirable to the progress of wealth:

“If saving be allowed to be the immediate cause of the increase of capital, it must be desirable in all questions relating to the progress of wealth…No political economist of the present day can by saving mean mere hoarding…If the labour of menial servants be as productive of wealth as the labour of manufactures, why should not savings be employed in their maintenance, not only without being dissipated, but with a constant increase of their amount? (Malthus, 1836, sec. 2, p.39).

Thus both economists agree that saving is not hoarded by capitalists but rather employed into maintaining the productive labour force with a view to generating wealth and progress.

In Mill’s law of the increases of capital, he contends there is a tendency for investment to expand due to greater productive labour and expanding surplus:

“there will be no greater number of productive labourers in any country, or in the world, than can be supported from that portion of the produce of past labour which is spared from the enjoyments of its possessor, and is called accumulation [net investment]” (Mill 1871, vol.1 p.203)

Mill further added that the desire for accumulation is critical for capital expansion:

“All accumulation involves the sacrifice of a present for the sake of a future good…Durability is one of the chief qualities marking a higher degree of the desire of accumulation…accumulation depends upon uncertainty” (Mill 1871, vol.1 p.206). 

Eventually however, a stationary state is likely to come about due to diminishing returns and population increases, although this state is a fine one for Mill because stability and certainty exist at it.

Thus under capitalism, investment is a function of uncertainty:

I=f(U)

A rise in Instability has occurred since the second half of the 20th century in the global political economy, partly due to a lack of viable markets with increased uncertainty and a rise in competition with falling profits due to globalisation again this has increased uncertainty. The USA and USSR have also lost part of their hegemony. For example, the USA has lost part of its industrial hegemony to China, which has further contributed to uncertainty.

Another key area both economists agreed upon was that of property rights. In answering the critical question of what propels the nation’s growth and what limits it, Malthus included the sub-principle of security of property rights as a key factor:

“Security of property, without a certain degree of which, there can be no encouragement to individual industry, depends mainly upon the political constitution of a country, the excellence of its laws and the manner in which they are administered.” (Malthus 1836, p.309).

According to Malthus, without a minimum level of property security in a capitalist economy, business will have little incentive to conduct business activity and individuals will be discouraged from inventing new products, unless however effective laws and regulations are in place to prevent forfeiting.

In a Brazilian survey, 80 percent of 377 firms agreed that if better legal protection were available, they would invest more in internal research and would improve employee training. Survey evidence also suggests that in the United States alone, protection stimulates innovation and the social rate of return is higher than the rate of return to the innovator (Gould & Gruben, 1995).

Mill also agreed that property rights are important to encouraging economic activity.  He offered a number of ideas to private property rights, one being contracts in securing property rights:

“The right of property includes then, the freedom of acquiring by contract…The right to each to what has been produced, implies a right to what has been produced by others, if obtained by their free consent” (Mill 1848, p.26)

In regards to individual property, such as new ideas, products and process which one may invent, Mill further adds:

“Nothing is implied in property but the right of each to his (or her) own faculties, to what he can produce by them and to whatever he can get for them in a fair market; together with his right to give this to any other person if he chooses, and the right of that other to receive and enjoy it” (Mill 1848, p.28).

Mill concludes here that what one produces in a capitalist economy they should have the right to benefit from it and allow the market to value the product.

In light of the many ideas put forth, both economists differed in approach to their studies of political economy. Malthus tried to develop a pragmatic and practical form of political economy. Mill’s goal was to synthesis and summarizes all the economic knowledge up to his day. It is ironic since Mill did not read all of Malthus’ works. Malthus tried to relate his principles to the evolution of political economy, whereas Mill was less original in his works on political economy.

This paper has outlined the major economic ideas mirrored by the thoughts of two past prominent economists: Thomas Malthus and John Mill. Both economists could not foresee conditions pertaining to the long term dynamics of capitalism during the second half of the 20th Century and well into the 21st Century, had they occupied today’s mathematics and computers. Despite this, their views are far from irrelevant to today. Even though both scholars had their positions on key topics such as population growth, agriculture, labour, consumption and property rights, both believed that growth and development were desirable objectives to pursue. As we move into the 21st Century, it will be interesting to see Mills’ and Malthus’ views fulfilled.

Is the Stereotype of the Typical Australian of the 1940’s/50’s Correct? By Matthew Coppola


Article by Matthew Coppola, Client Centric 

Looking for a new job? Wanting to move on to a new role? Client Centric can help by professionally writing for you a new and tailored CV and cover letter designed to help market and promote you to prospective employers. They also provide interview coaching and assist with addressing key selection criteria. Visit their website today: www.clientcentric.com.au

people sitting and standing near bridge during nighttime
Much has changed over the past 6 decades.

In the late 1940’s to the late 1950’s, the typical Aussie ‘bloke’ could be seen as rugged, fair minded, egalitarian, supportive of his mates in times of need, hard working, hard drinking,  honest, a competent bushman who could survive in the harsh Australian bushland, was critical of Authority and critical of those who put on “airs and graces”.

Is this statement stereotyping the true Australian in the 40’s and 50’s? Or is it true? The validity of this statement will be discussed.

After World War Two, Europe was pretty much devastated,  many people in Europe came and seeked refuge in Australia as illegal immigrants. So after a few years, or by the end of the 1950’s, Australia was very diverse in its culture. Australians enjoyed new foods, languages and religious beliefs. But did this change the stereotyped Australian or that statement really stereotyping Australians in the 1940’s and 1950’s?

To validate the statement, it is best to look at each quote and assess it as to whether it  was true or false. In the 1940’s and 50’s an american newspaper had fostered this belief that that the typical Australian lived out in the bush and was very rugged. The idea of Australians being “rugged in appearance” was because Australia was a very dry country and narrow minded Americans only saw Australia as just one big country outback with kangaroos hopping around, not realising that in Australia during that time, there were flourishing cities and towns, Australians were actually civilized.

The belief that Australians are “critical of Authority” has its roots dating back to the war whereby Australian soldiers were fighting alongside the British to invade Turkey. The Australian soldiers were known for not accepting the British commanding officers authority.

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How to Effectively Build Credibility With Others, by Matthew Coppola


If we want to build our credibility with other people, we have to first of all be credible to ourselves. That means selling ourselves on our products or our services first. If you believe you are selling a good product, or offering a valuable service, you won’t have much difficulty selling that product or service to other people. Your body language (open, confident) and your tone of voice (positive, enthusiastic, pleasant) will tell them that you believe in what you are selling.

The first impression goes a long way to establishing your authority. You want a clean vehicle; polished shoes; trimmed, clean fingernails; clean, groomed hair; no heavy scent or body odour; and preferably only one bag. Women must have their briefcase and purse under control to prevent a cluttered look. (If you can, scale back to just a briefcase.)

As well, be aware of body movements. Don’t fiddle with your hair, tug at or adjust your clothing, play with your beard or moustache, or otherwise fidget. Fidgeting detracts from your credibility and your confidence.

If you have a demonstration, this can add to your credibility. However, ask permission first, and know exactly what you are doing. A demonstration that goes wrong sells nobody.

If you have testimonials, you can have several written up and ready to pass out, or you can have the names of people willing to be called. Please, make sure you ask their permission first and get the correct contact information for them. Keep any testimonials or contacts up-to-date.

How to Effectively Change a Client’s Emotion, by Matthew Coppola


Emotion has on a large effect on a person’s behaviour and by learning how to identify the clients feeling will help you provide a suitable solution. By changing the client’s emotion you may be able to help the client see your solution more clearly without the emotion that controls their behaviour.

E- Motion is contributed/created by motion

Several tips to help change or deal with emotion:

  • Change the client’s position- If they are sitting ask them to stand, or if they are standing ask them to take a seat. By changing the client’s body language the emotion will also change.
  • Ask the client several questions to lead them into a positive emotion. For example ‘sir I want to confirm your name is it john?” answer is “yes”. Several questions like this will help the client become more positive.
  • Use your volume to diffuse situations or anger. Slowly lower your voice.
  • Slow down your speech to help clients breathe and panic less.
  • Ask questions to help change what is on the clients mind.

Experience + MEANING= Feeling

Change the meaning of the situation for the client and the feeling they have towards it will change.

I’m out of a job. What now by Matthew Coppola


Think about the following scenario. You’re sitting in the manager’s office and he tells you he has to let you go, giving you two weeks to find another job. Just like that. How do you think you would feel? For many of us, the possibility of losing our job can seem very disheartening, especially if we have financial commitments. When it does occur, it certainly does hurt and can be a stressful time in anyone’s life. Being out of a job and having to deal with the consequences of being unemployed is hard to manage.

How unemployment affects us

Unfortunately it’s common for some people who are unemployed to resort to stealing, but for those who don’t steal, there are other damaging effects. Majority of the time people will people will feel depressed and lack in confidence and self-esteem. During the Great Depression, almost 25 percent of the American work force was out of work. Being longer term unemployed can turn enthusiastic, successful and optimistic people into being emotionally shattered and feeling as though they are failures.

How you can cope

First thing that you should do if you become unemployed is seek any available financial assistance from your previous employer or Centrelink. Some employers may provide severance pay to employees they let off, but you can’t always guarantee they will. Also make sure that you seek any back pay or entitlements that are yours. The simple truth is that if you don’t seek you won’t find! And finally go to your nearest Centrelink office and report to them your current employment situation and see what benefits are available to you to help you cope financially while you are looking for another job.

Your next step should be to sit down with your family or partner and critically assess your family finances and devise a budget. If you have trouble budgeting, there may be free financial counselling assistance available to you. Speak to your nearest Centrelink office for more information. In the event a financial crisis occurs in the household, budgeting should really be done well before in anticipation. By being prepared, you will be well equipped to handle your finances in the event you do become unemployed.

When budgeting, work out how much you will be receiving from Centrelink benefits or any entitlements from unemployment insurance. Also look at your savings and what you have available. Also are there any assets that you can sell to help you cope? For example, is there a second car that you can sell which you don’t really need?

Next work out all your essential expenses, how much do they come to each week or month? Work out how you can cover monthly expenses by cutting it down and living to the minimum expense. You might actually be surprised how much you can save each week by removing any unnecessary expenses!

Lastly don’t feel bad if you need to seek further assistance from family and close friends. If you keep your family in loop with your situation, they should be more than willing to help you out given that your relationship is sound with them. Sometimes it’s best to not have the attitude that you don’t need help or would come across as weak or a failure if you sought help from your family and friends.

Don’t lose sight of the dangers of unemployment

When the effects of unemployment hit the household, the results can be devastating. Financial problems can rip apart families and turn a once happy family life into one which has family members who are irritable and bitter. Tensions can start to grow in the household, and if you are married, can even cause marital problems.

Over the past years, households which have coped the best in a time of crisis with a member being unemployed are the ones who stick together with every member of the family supporting one another and each family member showing deep love towards the unemployed member. By supporting an unemployed member of your household or seeking support from other family members if you become unemployed, will give you the strength and confidence to find another job immediately.